# draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is draw.io the right Diagram solution for you? Explore 771 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166985/draw-io/reviews --- draw.io 4.6 (771) [View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of draw.io Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Ben L Sr. Solutions ArchitectComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “draw.io is my default tool for creating diagrams for professional projects. While there aren't any super premium features, It's totally free and comes with loads of templates from all industries to simplify the process of creating great architecture diagrams.“ May 5, 2025 DS Darren S Product OwnerComputer Hardware, 2 - 10 employeesUsed the software for: More than 2 years. “I keep coming back to draw.io as the alternatives have not been able to convince me to switch.“ December 18, 2025 Hein Htet Z Network EngineerComputer & Network Security, 201 - 500 employeesUsed the software for: More than 2 years. “It's a powerful and flexible tool for creating network diagrams, technical visuals.“ April 10, 2025 Ben L Sr. Solutions ArchitectComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “It's not as convenient as other diagramming tools, although you can share the cloud files. “ May 5, 2025 SM Shreyash M ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years. “It has all shapes you would need to create system designs and flow shafts pretty easily“ August 23, 2025 PM Parveen Kaur M StudentComputer Software, Self-employedUsed the software for: 6-12 months. “Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way.“ November 1, 2024 PM Parveen Kaur M StudentComputer Software, Self-employedUsed the software for: 6-12 months. “Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming.“ November 1, 2024 KW Ketmanto W Application Support Engineer IInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes, the icons appear outdated.“ December 12, 2025 ## Showing most helpful reviews Showing 1-25 of 771 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hein Htet Z. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Diagramming Tool for Network Projects" April 10, 2025 4.0 It's a powerful and flexible tool for creating network diagrams, technical visuals. I appreciate that it's free to use, integrates well with Google Drive, and offers a wide variety of stencils for network architecture, cloud environments, and system designs. Pros Open Source Software, Rich Template and Shape Library , Offline access Cons Auto-layout and snapping features can be finicky, especially with complex diagrams. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) I made the switch from Visio to draw.io primarily because of its cost-effectiveness, simplicity, and flexibility. Visio is a powerful tool, but for most of my network diagrams, infrastructure layouts, and process flows, draw.io gets the job done without the licensing headaches. Review Source Richard B. Managing Director Information Technology and Services Used the software for: 2+ years ### "Diagramming that just works" October 27, 2025 5.0 We use it extensively during project / task planning, whether that's making decisions on Azure infrastructure or traditional flowcharts. Pros It's fast to load, easy to work with, takes minutes to learn and provides excellent value for money for us. Plenty of shapes are provided via the template library, from room layouts to process mapping. Cons Nothing really - it does everything we need it to do and more! Hard to see a con in this tool to be honest. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio was too expensive and bloated for what we needed Review Source PKM Parveen Kaur M. Student Computer Software Used the software for: 6-12 months ### "Basic Diagramming Tool, But Lacks Modern Appeal" November 1, 2024 3.0 Overall, while draw.io provides useful templates for beginners, it doesn’t match the features or ease of newer platforms. Saving files before editing can feel tedious, and the interface isn’t as intuitive as other tools. This tool is functional, but I would recommend other options for a smoother experience. Pros Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming. It’s functional and straightforward for users new to diagram tools. Cons The website feels outdated and hard to navigate. Templates lack visual appeal, and the AI for creating diagrams doesn’t work as smoothly as expected. Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way. Review Source KW Ketmanto W. Application Support Engineer I Information Technology and Services Used the software for: 2+ years ### "No 1 open-source diagram maker - Need improvements on Linux and icons" December 12, 2025 5.0 Pros This software is open-source and compatible with all operating systems. The web version is also excellent, and the templates are impressive. It has a user-friendly interface that allows me to map the entire process flow quickly. Cons There are issues with Linux Lubuntu desktop apps where I can't reopen the Draw.io file based on its extension. I had to reopen it manually from the recent files. Sometimes, the icons appear outdated. Review Source SM Shreyash M. Manager Banking Used the software for: 2+ years ### "Simple yet powerful " August 23, 2025 5.0 Decently intuitive and simple app to use. It has all shapes you would need to create system designs and flow shafts pretty easily Pros Simple, effective and has all most of the basics narrowed down. It is able to handle the basics decently well Cons It is a little too simple for what it can do. There are other alternatives that are better with doing all the simple stuff like connections. Sometimes moving an item derails all arrows Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio was pretty heavyweight and also way more expensive Review Source BC Bernie C. CEO Accounting Used the software for: 6-12 months ### "Diagramming is wonderful to do in Draw.io" April 24, 2025 5.0 My overall experience with Draw.io has been wonderful. It is free and open-source and is quite powerful compared to its paid counterparts. I used to use LucidChart for my diagramming and it was not the most fun to use and did not have a local installation version. The price was also expensive for my needs. Draw.io has many of the similar features of LucidChart such as templates and connecting lines. It is also much more customizable in the user interface as well. It supports importing Microsoft Visio files too if you want to switch. The only thing that is annoying is the “Layers” panel cannot be docked to a sidebar which means you have to open it every time you open a file and resize it which becomes annoying. Draw.io also doesn’t have some of the features as other paid software but considering it is free, I am not too upset. I have enjoyed my experience with it overall. Pros oFree oOpen source oDark Mode oCan import Visio diagrams oMany templates to choose from oCustomizable oLocal & Online versions Cons oCannot dock layers panel oMissing some features of other paid software oCan be a bit finicky in some areas Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Too expensive and no local installation option Review Source VR Verified Reviewer Individual Contributer Computer Software Used the software for: 2+ years ### "Best design tool be it online or offline" September 12, 2025 5.0 I use it for 10+ years. In my field I didn't find a better alternative. It's reliable, easy to use, and supports a wide range of diagramming needs from simple flowcharts to complex architecture diagrams. The constant updates, cloud integration, and offline flexibility make it an indispensable tool in my daily work. Pros Excellent sketch and design product. Can be used in browser or deployed as an app. Has a lot of 3rd party design elements. Cons Export features could be better, and the interface can sometimes feel cluttered with too many options. Large diagrams may slow down performance, and integrations beyond Google Drive or OneDrive are somewhat limited. Review Source DS Darren S. Product Owner Computer Hardware Used the software for: 2+ years ### "It is simple. It is powerful. It just works." December 18, 2025 5.0 Does everything I need, is easy to use, and it just works. I keep coming back to draw.io as the alternatives have not been able to convince me to switch. Pros So easy to use and versatile. Allows me to create all the diagrams I could ever need for our projects. I mostly create flowcharts and system diagrams. Cons Look and feel can be a bit basic, but it is functional and gets the job done. I use the online version, so sometimes it can be a bit slow, but still useable. Review Source AD Alexandrine D. Director of Innovation and Compliance Medical Devices Used the software for: 6-12 months ### "Great diagram software" July 7, 2025 5.0 Pros draw.io is a super intuitive tool to make any kind of mind maps, flowcharts, flow diagrams, etc. It has a lot of customization options and pixel precise movements. I like that it is very easy to move arrows and visually arrange the flowchart in any way. Cons It is already a very good software, but I would like an autosave option for the desktop app. I also would like better options for export to make it easier to integrate a diagram into a Word document. Review Source LA Leandro A. Developer Computer Software Used the software for: 1-2 years ### "Draw.io review " November 22, 2025 5.0 Great experience.I have used it for college and I also use it at work .It's free and open source and just works.Good Pros Great open source tool for generating schematic content.Its UI look a little outdated , but its fast a reliable.Great for creating templates , for project design too .Great value for money. Cons Its UI look a little outdated.It takes sometime to get use how the software works.This is an aspect that could be improved, but it's a good product overall Review Source HM Harshal M. Technical Project Manager Information Technology and Services Used the software for: 2+ years ### "Make Workflows even better" January 13, 2025 5.0 Pros easiest tool to make and share workflows Cons no cons, one of the best and free tools that is better than any other out there Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Other tools had many restrictions for free tier, Review Source David P. Director Telecommunications Used the software for: 1-2 years ### "A really good software product which can aid multiple departments, not just for technical support." September 12, 2023 5.0 This allowed team collaboration quickly, simple and intuitive. I would recommend this to anyone technical that may have to draw charts, diagrams as well as for sales teams to enable quick process flow demonstrations, its a flexible software. Pros The immediate thing that was enjoyed within draw.io is the templates and selection of icons, later I found I could also search the icons with key words, once diagrams are created the arrows and connectors when properly aligned snap in place, say the user was drawing a diagram of a home network with a router connected to a PC, laptop and printer, once the connectors are snapped in place - if the user of the software drags the router to another place the connectors move with it.Now of course if you have linked with straight lines, and in once colour it can end up looking messy, draw.io allows you to change the colours, and edit all elements very easily, so the straight line can be curved. Adding small labels such as text was super quick. The software was really easy to use.It integrated easily into confluence, and the files could be saved and detached to send to other users in email. HR was able to use it to create org charts and whilst sales team was not seen using it to create new items they often requested diagrams and edited them for their own use. Cons What I found tricky to use in draw.io was the page sizing and scaling, it was tricky to see page margins, I also didn't find the control using a mouse easy when editing diagrams, this however is both minor and subjective as my peers made it look very easy, with the exception of page sizing and scaling there is not much to fault with this software. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Ease of use. Review Source Christian K. Programmer Analyst Computer Software Used the software for: 2+ years ### "Great diagraming app" March 28, 2022 5.0 I use diagrams.net to create process flow charts, plan out data models, and other business-processes in a visual way. It’s been very flexible and allows me to create, collaborate, and share things quickly and easily. Pros Very easy to pick up and begin using right away. Provides the ability to start with a template they’ve created, create your own, or begin with a blank canvas. Allows for mind-mapping, project planning, flow diagramming, process flow definition, and beyond. Cons Some of the object styles make it hard to read text, could be more adaptive for text color when changing the fill color of things. Review Source AH Ava H. Software Development Engineer Wireless Used the software for: 6-12 months ### "A creator of professional designs and ideal to save time." August 8, 2022 4.0 Since I use this software together with my teammates, it is easier to carry out tasks and even transmit to our clients the progress of each project or the steps required for its development, this is because Draw.io also makes it possible to use Gantt charts and in this way we can visualize the tasks and our schedule from day to day and thus know how our progress is going, it is also useful for giving presentations because I can design flowcharts and I do not need to be tied to a office to be able to design them, this saves us time and effort. Pros When thinking about this software I find that there are several aspects that I like, one of the main ones is that it is possible to insert images of our liking, so that the diagrams or whatever is designed obtains a much more personalized and professional touch. With Draw.io it is possible to create unique designs, this is because it brings with it various forms, be they circles, tables and even images, everything is a matter of thinking about what you want to convey either to the work team or to our clients; if you are a little in If you are in a hurry or do not have a little idea of ​​how to start using this tool, you can go to its templates and use them as provided by the software or make changes to them to further adjust the model to our needs and this whole process only requires of dragging and dropping the elements that you want to use, that is why I also like that it is an easy to use solution. In addition, the created designs can be saved and printed, for example if you want to share them with our team is able to use Google Drive and so everyone can have at hand the steps of the project to be developed. Cons Draw.io provides many benefits to our development team and is even ideal for any professional who wants to deal more simply with the processes of each project in which they participate or for personal use, however its interface is somewhat confusing or perhaps a little outdated so giving it a more modern touch would facilitate its use especially for those who do not know how to start using this tool, also being online can be an advantage but if you lack a good connection this can be a problem. Review Source JO Joshua O. Infrastructure Engineer Information Technology and Services Used the software for: I used a free trial ### "Draw.io made flow chat easily accessible" July 6, 2024 5.0 Pros Easy of use and ability to pick up where you stop. One of the most amazing things is that you can export as a PDF for presentation purposes for free. Cons One of the limitations of draw.io is the lack of accessible to a mobile app. Review Source BH Brian H. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Diagrams.net great functionality for the right prices" October 9, 2022 5.0 I am able to quickly put diagrams together, model flows, and share my work. The price can't be beat. I find that I rarely start visio when I have the option to utilize Diagrams.net. Pros Drag and drop, connecting shapes, and the ease to create a simple diagram are what Diagrams.net does best. I can create a simple diagram, connect and label each shape, and be done in a fraction of the time it takes to do the same in Visio. Cons The lack of sharing and collaboration is disappointing but certainly not essential. Screensharing and whiteboarding via Teams or Google can still take place and I find its easier than virtual sketching. Review Source VR Verified Reviewer Software Developer Information Technology and Services Used the software for: 1-2 years ### "Satisfies all your diagrammatic needs" September 30, 2021 5.0 Overall, I believe it more than meets the expectations if you are using it to make diagrams for reports and such but if you need to make professional UML diagrams and if you are looking to collaborate in real-time I would not recommend this. Pros Diagrams.net allows you to draw any type of diagram you would want and you could easily save it in your Google Drive. To help out, it also provides a range of starter templates for different types of diagrams although I prefer starting from a blank slate. Any shape or figure you need could be easily searched for and you could even import images. To export, they give a variety of options including png and XML and unlike Visual Paradigm, diagrams.net does not leave a watermark behind. The best thing about diagrams.net is that it is very easy to use and not limited to UML diagrams and such. Cons The collaboration could use more features as it is extremely hard for people to work on the same diagram at the same time due to the delays, so I wouldn't recommend using it for collaboration. Other than that, the diagrams don't carry the professional look and feel that applications like Visual Paradigm provide. It doesn't stick to the UML rules so if you did something wrong you'd never know but that comes at the cost of support for multiple types of diagrams. Review Source VR Verified Reviewer Design Engineer Automotive Used the software for: 6-12 months ### "Very simple and effectively diagram creator." February 24, 2023 4.0 Very good results came from using this app specially when you are in an area that maps a process. Pros If you need to create an easy to access app in a quick way you can rely on diagrams.net, you can create very fast workflow or process flow. Cons It is very limited in the shapes that can be used and doesn't add much against the competition. Review Source Mahmoud H. Electrical Engineer Computer Software Used the software for: 1-2 years ### "The best diagramming software in my opinion!" March 22, 2022 4.0 I just can't get over how easy and intuitive diagrams.net is to use! It literally took me less than 10 minutes to create my first diagram with many different elements, and the software was so easy to figure out that I didn't even need to read the manual. The range of templates is also really impressive, and it's great that they have a free trial available. Pros I think for me the best thing about diagrams.net is that it's easy to use. I am not a designer and I know nothing about Photoshop or anything of that sort, so being able to accomplish so much just with one interface - and some good templates - is a relief. Cons I have been using diagrams.net for a couple of years now and it has been amazing. There are not too many cons to be honest but the main one I can think of is that you are only able to insert a certain number of equations before it converts the rest into pictures. Review Source Samuel Isaí R. Fullstack dev Computer Software Used the software for: 6-12 months ### "not exactly what you search for, but better" July 28, 2023 4.0 I helps me as software dev to desing and representing ideas or systems to me or colleages Pros I love making uml desings, drag and drop items it´s the best way to build diagrams nowdays Cons UI is kinda the worst thing, i don´t like the tools distrubution, it could improve a lot Review Source TF Tom F. CEO Telecommunications Used the software for: 2+ years ### "Really useful!" May 24, 2023 5.0 Drawio has changed our network documentation process by providing a user-friendly platform to make network diagrams. The easy to understand interface and rich features has enabled our staff create them diagrams without any hassle. Pros It is really easy to use and new users understand the interface instantly. The templates and icons that are available by default in drawio are sufficient to design even more complex diagrams with special needs. Cons The desktop apps sometimes feel a little weird. Otherwise there is really nothing bad to say about drawio! Review Source Dhanushka S. Software Developer Computer Software Used the software for: 6-12 months ### "An awesome tool which you can draw almost any diagram online! " May 5, 2019 5.0 I was using this platform when I was in university and it was very helpful for me to do my lost of work in very short period of time. Even now, the software company I'm currently working, they use this application. We mainly use this tool to draw UML diagrams, sequence diagrams, business diagrams, layouts etc. So far this tool was very helpful. Pros it is easy to use because nothing to install externally; it has drag & drop functionality; they have given very helpful training materials but in my case I never used those because they have given an intuitive interface so it was very easy for me to grab most of the functionalities in short period of time and get my works done. In this platform, they have give lots of temples. You can draw, Businesses diagrams, Engineering diagrams, Flowcharts, Software diagrams, Network diagrams, Layouts for designing web pages, UML diagrams and much more. And also they have given very rich functionalities like import and export your diagram in various formats, track and restore you changes if you have done changes offline, automatic layout, can publish and share(on google drive, one-drive) your work, can work on mobile and desktop devices etc. And the best thing is, in order to use any of those above mentioned functionalities you don't need to pay at all, in fact you don't even need to register with this platform. And you can use your diagrams for any purpose, including commercially. That's awesome right! Cons I don't see any major disadvantages in this platform but I suggest if they could improve their customer support bit more, that'll be great. Review Source Sai Meghana D. Application Development Analyst Utilities Used the software for: 2+ years ### "diagrams.net - Most popular integrated diagramming application" February 23, 2023 4.0 It is free and requires no client installation. It gives native stencil for technologies that we use. Pros It is an open source platform and ease for making flowcharts, UML, SQL related entity relations. It can be used in business documentation for better understanding and present data visually. Cons It lacks at opening an existing diagram when we open freshly and few advanced features are missing. Review Source VR Verified Reviewer Electrical Engineer Industrial Automation Used the software for: 2+ years ### "Draw IO - Best free block diagram tool." October 18, 2023 5.0 Draw.io is a very great tool. I have been extremely happy with it. Pros This software is free, has online and app versions, and is extremely easy to use. I highly recommend using this as it is much easier than Powerpoint diagrams. Cons The locations blocks in diagrams are connected can be difficult to setup so the diagram is readable. This only applies to small blocks. Review Source Víctor P. Director de software Computer Software Used the software for: 2+ years ### "My favorite tool to draw diagrams" April 1, 2022 5.0 I think diagrams.net is a great easy and free tool to create you own diagrams and paste it directly to your Confluence page or export it to send it or place it anywhere. Pros diagrams.net makes very easy to create diagrams. By simply drag and drop, you can create your desired diagram in a few minutes. It also works very good in combination with Confluence. Cons I think it lacks more collaborative tools in order to be able to work together in the same diagram as, for example, Miro. Review Source Similar Products Featured