# ShipHero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShipHero Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more. Source: https://www.capterra.com/p/166930/ShipHero --- # ShipHero Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShipHero ## What is ShipHero? ShipHero’s inventory management tools provide real-time visibility across all warehouse locations, ensuring accurate stock levels and smarter replenishment decisions. The system supports cycle counting, automatic syncs with sales channels, and demand forecasting, reducing stockouts and overstocking. Whether managing serialized inventory, lot tracking, or kits and bundles, ShipHero helps you keep control of every SKU. With powerful automation rules and clear reporting, you can improve your planning and streamline inventory operations at scale. ## What is ShipHero used for? [Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) Overall rating Based on 88 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ShipHero alternatives Highest Rated [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (504)](https://www.capterra.com/p/78431/inFlow-Inventory/reviews/) Starting price $186.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166930/ShipHero/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipping Management 4.6 (25) 80.00% of 25 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Order Management 4.3 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Inventory Management 4.2 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Alerts/Notifications 3.6 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Inventory Control 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Monitor product stock levels Kitting 3.7 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Group and package individual but related items as one package set ShipHero 56 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Process to track, record, and analyze expenses that occurred over the entire duration of a given project Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Forecast customer demand using historical insights and simulations Transfer of data from one computer system to another Designed for third-party logistics companies. Intended to be used by online stores Form predictions based on past and present data/trends Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Group and package individual but related items as one package set Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage multiple teams and operations from a central location Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Receive system updates as soon as any changes are made Manage all receiving processes within a warehouse Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Finding the most optimal routes for drivers based on various factors and constraints Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (88) 4.1 Based on 88 reviews ## Pricing Value for money 4.1 (82) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/166930/ShipHero/pricing/) Value for money 4.1 (82) 4.1 Based on 82 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Shippo](https://www.capterra.com/p/146146/Shippo/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (82) 4.0 Based on 82 reviews ## User reviews Overall rating 4.3 Based on 88 reviews Filter by rating 5(53) 4(20) 3(7) 2(2) 1(6) Mentioned topic Sorted by most recent JC Jeni C. Operations and Analytics Assistant Facilities Services ### "Modern and user-friendly WMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 16, 2026 Shiphero gets more valuable the more your company scales. I appreciate that Shiphero is obviously built by people who actually understand fulfillment and how to streamline workflow, both in the warehouse and front office. Pros How operationally thoughtful it is. Pick/pack workflows, inventory controls, and automation rules have made a huge difference in our business. It's user-friendly and up-to-date and allows our clients to manage and update their workflow (POs, orders, returns, etc.) without us having to do it for them. Cons Onboarding was a little difficult for our company as it was so different than the previous archaic platform we were using, and included a lot of information at once. However, once properly configured, it's been great for the most part. I will say Shiphero's one drawback is wholesale. We do a ton of wholesale, and Shiphero has included a lot of mandatory steps in their wholesale flow that our company hasn't found helpful, yet can't work-around without adding additional steps, work, and time. Switched from [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/) [Extensiv Warehouse Management](https://www.capterra.com/p/121319/TopShelf/) [Extensiv Integration Manager](https://www.capterra.com/p/180226/CartRover/) Extensiv is completely archaic. Shiphero has reduced our work-flow and saved us money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Arsen J. CEO Warehousing ### "ShipHero Experience by 3PL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 10, 2026 In general, we've had a positive experience with ShipHero, including their support. Having an assigned representative is also very helpful. Pros ShipHero is one of the very few feature-rich and intuitive WMS platforms. Inventory management features enable transparent operations for 3PLs and for brands to feel good about their inventory. Of course, there's a human element involved to ensure accurate inventory management, but ShipHero has the features to enable the operators to do a great job. Cons Lack of dashboard and reporting can be a bit challenging. All the data in the world is in the database. I'm more than certain ShipHero devs can pull that data and make it dance, as it display qualitative and quantitative performance information for operators to utilize for action. Switched from [InfoPlus](https://www.capterra.com/p/158602/Infoplus/) ShipHero is significantly more intuitive to train new team members than our previous WMS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dave G. President Logistics and Supply Chain ### "A great opetion for growing 3PLs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Best WMS experience we've had by far. The team is attentive, responsive & if there is ever an issue, they act fast to resolve it. Pros It's built for direct-to-consumer 3PLs like us, it has robust capabilities & the team at ShipHero really cares. Cons The billing module & the reporting capabilities both need improvement but they are aware of this & have assured us these will be improved in the near future, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dennis M. Operations Manager Retail ### "A Powerful Fulfillment Platform That Still Needs Critical Workflow and Efficiency Improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 2, 2026 Overall, ShipHero is a powerful and scalable warehouse management system that has significantly improved our fulfillment accuracy and accountability. The core fulfillment tools are strong and clearly built for high volume operations. However, some foundational workflows like replenishment, putaway, cycle counting automation, and labeling need refinement to match the quality of the rest of the platform. When ShipHero is working well, it is excellent, but these gaps create unnecessary friction that slows teams down. Pros ShipHero excels at fulfillment flow, accountability, and operational visibility. Pick and pack is especially strong and has been a major upgrade from our previous system, with intuitive workflows that improve speed, accuracy, and training. The interface is easy to navigate, inventory locations and tote workflows are well thought out, and the platform tracks every action, making it much easier to identify and correct mistakes. Customer support is generally responsive, and we typically receive helpful guidance within a few hours when issues come up. Cons Replenishment has been a long standing pain point and has caused real operational slowdowns. It has felt broken for over a year and lacks basic workflow optimizations like a snake method, forcing teams to manually build paths and scroll through unorganized lists. Putaway has similar issues, with no clear main screen guidance showing where items should go, resulting in unnecessary steps and wasted time. Label printing is also frustrating. The default invoice only shows five items and uses roughly half of a 4 x 6 label, creating excess waste. When this was raised, the suggested solution was a paid custom label rather than improving the standard experience, which feels disheartening given the cost of the platform. Android device support is another gap, as we cannot use high quality Android handheld scanners. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) We switched from ShipStation because it did not manage inventory and lacked accountability. Errors were made without clear visibility into who made the mistake or what caused it. As we scaled, we needed true inventory management, traceability, and fulfillment accountability, which ShipStation could not provide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PR Peter R. Director Computer Software ### "Streamlined Fulfillment for Our Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2025 We implemented ShipHero for a client and saw a substantial improvement in their fulfillment workflow. The system helped reduce errors, speed up picking and packing It has saved time and improved accuracy overall., and made training new staff much easier. Once configured, it has remained stable and dependable, delivering real value. Pros ShipHero streamlined our client's fulfillment workflow. The interface is easy to use, inventory updates are real time, picking and packing tools are accurate and fast, and support is responsive. Cons Reporting templates could be more customizable, and there were a few minor sync delays early on. We also found that some advanced reporting features were limited, requiring us to export data to spreadsheets for deeper analysis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sunil K. Data Operator Consumer Goods ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 17, 2025 Pros Awesome service response time great value for money and time never regret after taking service that all can say about service Cons No special thing that can be asked as least liked about the service everything is fit and fine and great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Vipin M. Owner Automotive ### "Save Time Give Power to Shipment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2025 All delivery employee very polite and Good manners to deliver shipment to customer your shipping products safe hand Pros On time delivery all products I have already shipped a product to my friend software show exactly time friend recieved Cons On time pick up or time to deliver with customer satisfaction easily pickup and tracking system very simple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vanita S. Graphic designer, mural artist Arts and Crafts ### "One of the best services ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2025 Pros Delivery on time, good communication, package was in perfect condition Cons Nothing. I was quite satisfied with their services, no complications or complaints Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Arham K. Buisness man Alternative Medicine ### "Excellent and great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 It’s a very great company.. extremely happy with the decision Pros its comprehensive suite of features for inventory management and order fulfillment Cons Not being able to schedule reports to do so Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Student Warehousing ### "ShipHero - The Best ?" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 10, 2025 Good enough but needs some improvement to standout in the market , customer support is terrible Pros The best thing about ShipHero is that it is mobile optimised and allow users to track real time in single click, ease of integrations with API,Robust inventory management Cons Typical error message which can't be understood by users only, hard for user to switch between dashboard's, bad customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166930/ShipHero/reviews/) Popular comparisons [Fishbowl vs ShipHero](https://www.capterra.com/compare/123794-166930/Fishbowl-vs-ShipHero) [Cin7 Omni vs ShipHero](https://www.capterra.com/compare/133133-166930/Cin7-vs-ShipHero)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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