---
title: "BILL Spend & Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is BILL Spend & Expense the right Aviation Maintenance solution for you? Explore 439 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/166905/Divvy/reviews/"
page_type: "reviews"
language: "en"
---

BILL Spend & Expense

4.7 (439)

[View alternatives](https://www.capterra.com/p/166905/Divvy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of BILL Spend & Expense

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

JR

Jennifer R

TeacherE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months.

“What I like best about BILL Spend & Expense is that it gives real-time control, automation, and organization of spending, making expense tracking faster, easier, and more accurate.“

May 14, 2026

Abigail P

Manager, Accounts PayableIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I also find it challenging at times to map and integrate custom fields or make changes to existing fields.“

April 16, 2026

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“From an accounting perspective, it demonstrates strong performance in its ability to communicate and synchronize data with other systems.“

May 15, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side.“

September 16, 2025

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform is easy to implement and manage, and from a managerial perspective, it provides strong monitoring capabilities—making it an excellent program to use.“

May 15, 2026

CS

Carmel S

MediaMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“so it makes it impossible not to add them to my subscriptions and as a freelancer I do not have the ability to tolerate subscriptions that provide 0 value.“

July 5, 2025

Steve L

PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years.

“Easy to use with strong reporting features, making expense tracking and financial management efficient.“

May 28, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache.“

September 16, 2025

## Showing most helpful reviews

Showing 1-25 of 439 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maddie T.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "I appreciate how simple it is to keep track of invoices and receipts"

May 10, 2022

4.0

Divvy is a unique tool that provides an all-in-one solution for your needs. In addition to issuing the card, they also handle all of the associated expenses. All of our expenses are now coded in Accounting so that our field workers can simply submit receipts and a business reason and move on.

Pros

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Cons

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Switched from

[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/)

You can see that Divvy cares a lot about making the service better and better. A few weeks after I mentioned an issue we were having, he was talking to a development team about how to resolve it. For this reason I could be inclined to choose it.

Review Source

LT

Leah T.  
Research associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Use bill for your employees "

July 3, 2025

5.0

Overall it is an easy and quick way for my company to send money to me to complete my work. I would recommend for other companies to use bill.

Pros

It was a quick and easy process to start up. My job can load money and I can use the card the same day.

Cons

I do not have anything bad or negative to say about the setup or use of the app and or card. Nothing I liked least.

Switched from

[DivvyHQ](https://www.capterra.com/p/140459/DivvyHQ/)

It was My company, they decided to switch companies.

Review Source

VR

Verified Reviewer  
accounting support  
Accounting  
Used the software for: 6-12 months

### "Divvy is great "

September 16, 2025

1.0

BILL as a whole is hostile architecture as an accounting/business "solution." It's such a shame because Divvy is actually a great product!

Pros

BILL Spend & Expense, formerly Divvy, has a fantastic interface on both mobile and online app. If you have not had a receipt management/credit card management service for your team, this really DOES improve your life. The best part is that you can empower credit card users to handle their own receipts and transactions. Uploading and managing receipts is easy; issuing cards and creating "virtual cards" are all wonderful. This is my first spend management software experience, and whether Divvy is advanced or standard, it really has improved the workflow for expense and receipt management. Wahoo!

Cons

Oh boy. Stay away, stay far far away if you plan to use this with BILL's AR/AP side (Payables and Receivables). You will not have a dedicated account rep, which should be standard for corporate and industry clients. Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache. This was the suggested solution for-- you will not believe this -- our account was set up incorrectly and we were paying double in subscription fees. There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side. I'm so baffled that this has been our experience, and really caution anyone considering choosing BILL.

Review Source

Response from BILL

September 29, 2025

Thank you for your glowing review of BILL Spend &amp; Expense. We appreciate all your kind words. We want to apologize for the difficulty you had with the AP/AR side, including being double-billed and not getting the assistance you needed. If any help is still needed, please email us at feedback@hq.bill.com with your information, and someone from our team will contact you directly.

KT

Krystal T.  
Software Solutions Assoc  
Accounting  
Used the software for: 1-2 years

### "BSE is up to great things!"

November 21, 2023

4.0

I think BSE is a great efficiency tool. Coupled with it's low price of FREE-99, it offers great control over expenses in a real time capacity.

Pros

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

Cons

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Reason for choosing BILL Spend & Expense

Price, demo was convincing and ease of use.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

It was expensive & over complicated to manage.

Review Source

Response from BILL

November 28, 2023

Thank you Krystal for your feedback on BILL Spend & Expense. We are glad to hear that you enjoy having the ability to see real time spending and that the software syncs directly with QuickBooks. We apologize for any frustrations caused when doing reimbursements and account mapping. We will pass on your suggestion to have these two things in the same place to cut down on the steps you take to our development team. We are always looking for ways to improve the software for our users. If you have any other questions or concerns, please reach us directly at 1(855)229-3111.

Kelsi N.  
Accounting Project Manager  
Veterinary  
Used the software for: 6-12 months

### "Divvy is the BEST"

February 25, 2022

5.0

Amazing. I truly enjoyed working with our Implementation Manager and felt like they worked with us as a partner, not a client. They were willing to work with us on all of our many asks.

Pros

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

Cons

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

Alternatives considered

[Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing BILL Spend & Expense

Divvy had the best platform and price

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

We wanted to streamline our process and find a better product for our teammates.

Review Source

RG

Russell G.  
CTO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Terrible protection, abysmal service, avoid at all costs. "

December 6, 2024

1.0

Our overall experience with Bill was defined by one event which was handled so poorly and illegally that we feel like every potential customer should know. An employee’s locked car was broken into, and their credit cards were stolen. The thief took them and spent $1000 on the employee’s personal credit card before it was frozen but spent $36,000 on the company card without it ever being frozen. It was not until we called Bill that they even had any idea there was suspicious activity on the account despite the thief making repeat purchases at the apple store, expensive clothing stores, etc. that our company has zero history making purchases at. When the fraud claim was filed it was erroneously noted that the stolen card was still in the possession of the employee. While we attempted to correct this, Bill rejected the fraud claim and refused to appeal their decision. After months and months of talking with what must be everybody at the entire company, it is clear Bill has no intention of standing by their fraud policy and is looking for any trivial clerical error to reject the claim. Meanwhile, the employee’s tiny credit union, that apparently has a much better fraud protection algorithm than a $10B tech startup, refunded them the $1000 thirty minutes after they called to tell him he had suspicious activity on his account. This experience has been extremely damaging to our small business, but it would cost of more than the value of the loss to bring a lawsuit. Please avoid Bill as a service.

Pros

Bill's software is fine. It can be confusing when switching between all the sites, but overall it does what you would expect. One exception: their fraud protection algorithm is worse than your average credit union’s. So you should only use Bill if you are sure you will never lose a credit card, never have one stolen, or never use your cards. ;)

Cons

Bill's customer service is simply an abomination. They are impossible to contact, rude when you finally do, and literally illegal when they act. On top of this, the software is just not actually that great. We often hit hiccups with budgets not refilling, cards not working, frozen cards that cannot be unfrozen, and so on and so on. Their fraud protection is also abysmal. Your cards will basically never be shut off even if they are maxed out on repeat purchases at the apple store. Whereas any other card service would put a hold on the card and reach out to you for verification, Bill just lets it ride. Given that a typical company might have many cards in many places at once, this is particularly problematic. Overall, please avoid their services.

Switched from

[Brex](https://www.capterra.com/p/182054/Brex/)

We were told Bill was better. I wish we had not switched.

Review Source

Response from BILL

December 18, 2024

We appreciate you providing your feedback on Spend & Expense, Russell. We truly regret the experience you had with BILL Spend & Expense including our customer support and your corporate card. We have reached out to you thru your other site review to offer our assistance.

VR

Verified Reviewer  
Financial Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We love Divvy!"

December 15, 2022

5.0

Divvy has been great and everyone we have come in contact with has been very helpful. I have even been able to text the guy who helped us set everything up with any questions that have come up. Customer service has been excellent!

Pros

I love how seamlessly it syncs with QB online. Every employee loves the app, also!

Cons

There have been issues with employees receiving the verification emails due to the email our company uses, but we have worked out the kinks.

Alternatives considered

[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/)

Reason for choosing BILL Spend & Expense

Divvy had better features that our company would use.

Switched from

[Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/)

Bento charges a monthly fee and give no rewards for spending. Bento also refused to pay us back for a fraud charge.

Review Source

Brett W.  
Director of Finance  
Hospitality  
Used the software for: 6-12 months

### "Great Company Spend & Budgeting Tool"

October 24, 2019

5.0

We wanted a solution for our different departments to have control over their spend while making sure we still had firm controls and oversight in place. Divvy met all those requirements for free.

Pros

Divvy has a great budgeting tool that allows you to easily segment departments so that they are in control of their own spend. Their app is easy to use to keep track of reciepts and ensure your team is in compliance. Best of all everything is free.

Cons

Getting set up and a credit line is a bit cumbersome as I have seen other companies have a much easier onboarding and offer higher levels of credit.

Reason for choosing BILL Spend & Expense

Divvy had an overarching platform that allowed us insight into every user's actions.

Switched from

[Paystand](https://www.capterra.com/p/131733/PayStand/)

Teampay did not offer any credit and actually had a decent charge for their service. Budgeting was limited as well by vendor.

Review Source

MR

Mark R.  
Private Security  
Security and Investigations  
Used the software for: 6-12 months

### "Hidden Traps and Zero Warning A Financial Disaster for Small Businesses"

May 16, 2025

1.0

My experience with BILL Spend & Expense was disastrous. I was approved for a $24,000 line of credit and drew $13,000 to cover payroll, only to have the entire amount yanked from my bank account within days without any clear billing schedule or warning. This left my account severely overdrawn and put my business at serious financial risk. Their lack of communication, transparency, and consideration for how small businesses operate is unacceptable. I would never recommend this platform to any business owner who values stability, trust, and responsible financial practices.

Pros

Honestly, very little. Initially, the idea of having a line of credit with built-in expense tracking seemed promising. But any potential benefits were completely overshadowed by poor communication, lack of transparency, and practices that put small businesses at serious financial risk.

Cons

Their billing cycle is confusing and poorly communicated. I borrowed $13,000 to cover payroll, and just days later, they pulled the entire amount back from my business account without warning, sending my balance deep into the negative. There was no notice, no option to schedule repayment, and no transparency. This kind of unpredictable behavior is dangerous for any small business relying on stable cash flow. It felt predatory and completely negligent.

Review Source

Response from BILL

July 24, 2025

Mark, we sincerely apologize for the issues you encountered with your Spend &amp; Expense account. Your satisfaction is our top priority, and we are committed to providing a smooth and reliable experience for all our customers. We’d like to address your concerns promptly. Please reach out to us at feedback@hq.bill.com with your details, and someone from our team will get in touch with you directly. Alternatively, you can call directly at 1(855)229-3111.

CC

Chris C.  
Manager, Business Development  
Sports  
Used the software for: 6-12 months

### "Best Expense App Out There"

October 16, 2025

5.0

It has been great. I believe this is a significant upgrade from other expense apps that I have used in other roles. It is easy to see how much budget there is on your company card, and I really appreciate how quickly they populate.

Pros

I love how quickly expenses populate in the app/online. I have used other expense platforms that take several days to populate, which leads to missed expenses and reports. This software is quick and intuitive!

Cons

It would be very helpful if there were a favorites section for the type of expense that is incurred. It can be slightly annoying having to search each time for the new expense rather than from a list.

Review Source

Response from BILL

October 22, 2025

Thank you, Chris, for your phenomenal review of BILL Spend &amp; Expense! We are absolutely thrilled that you love the speed in which expenses load onto the app/website, and that our software has been quick and intuitive when using it. We appreciate your idea of having a favorites section for the type of expense that has occurred so that you don't have to waste time searching for a specific one. Going forward, if you have suggestions on how we can improve our software, you can also choose 'Leave Feedback' at the bottom of your BILL account page and there is an option to select 'An existing feature/function is missing' . Your comments will go directly to our team to look into. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software.

CG

Caleb G.  
Senior Accounting Manager  
Government Administration  
Used the software for: 1-2 years

### "Divvy - Always Great Service with an Excellent App"

February 3, 2021

5.0

Divvy has allowed our organization to set more controls and give more responsibility to managers through use of individual budgets. Divvy also has transactions show up in the users transaction log instantaneously, making it easier for individuals to do all of their admin work right away.

Pros

My favorite feature is the ability to control credit lines for individuals at any given time. If an employee who rarely uses the corporate card suddenly has a need, we can adjust accordingly.

Cons

For the time being, Divvy doesn't integrate with our ERP, Netsuite. As such, I have to import into our ERP with CSVs which isn't ideal. Divvy is currently BETA testing an integration with Netsuite so we are patiently awaiting the full release of that.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Expensify wasn't as user friendly when it came to how quickly transactions were entered into the transaction log resulting in loss of documentation for credit card users. The controls that are present in Divvy's system were also missing from our previous credit card provider.

Review Source

LT

Luka T.  
Payroll manager  
Accounting  
Used the software for: Less than 6 months

### "Great tool"

October 1, 2025

5.0

Using Bill Spend & Expense has been a game changer for our company. The platform is intuitive, helps us stay on top of real-time spending, and makes reporting effortless.

Pros

I’ve been using Bill Spend & Expense for managing company spending, and it has completely streamlined the way we handle expenses.

Cons

As a new user I need some time to get used to it also certain reports or approval workflows may feel less flexible

Review Source

Response from BILL

October 16, 2025

Luka, we want to express our gratitude for your amazing review of BILL Spend &amp; Expense! We're so excited that our software has completely streamlined your organization's expense management, making it easy to manage your company's spending. We understand that a certain amount of time is needed to get used to the service, and that certain reports or approval workflows may feel less flexible. We appreciate that feedback and encourage you to share any other thoughts you may have, as we are always working hard to improve our software.

AF

Adashia F.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Does the job & processes money in a timely matter"

January 7, 2026

5.0

Pros

LEARNING CURVE - little if you slow down and read EXPENSE MANAGEMENT PAYMENT PROCESSING - done in a timely matter USER ACCESS - user friendly, easy to get into

Cons

I have not used the platform long enough to have a long list of gripes. From what I have seen, it does the job.

Review Source

EB

Emma B.  
Accounting  
Telecommunications  
Used the software for: 6-12 months

### "A Game Changer for Us!"

September 12, 2023

5.0

With BIll spend and expense, it makes it very easy for us to keep track of employee expenses but everything about the platform is all amazing. We have cards for everyone but also virtual card feature is great. To be able to upload the receipt from the app and to also approve/disapprove charges is great. We are truly grateful.

Pros

The thing we loved the most is how easy and amazing the platform in general is. We also absolutely love the mobile receipt feature. We hated keeping track of receipts.

Cons

Honestly, nothing at this moment. We really love the product.

Review Source

Response from BILL

September 13, 2023

Thank you for your feedback Emma. We are glad that BILL Spend & Expense is easy to use and makes keeping track of receipts less stressful. Our goal with having both the physical and virtual cards is to make it more efficient when you have workers on the go, so we are happy that this works well for your team. If you have any concerns in the future please feel free to contact 1(855)229-3111.

KV

Kim V.  
COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Divvy changed the way we do business!"

September 15, 2022

4.0

Pros

Divvy gave us the ability to allow employees to pay for expenses with company funds as opposed to having to use their own funds and wait to be reimbursed. Divvy gives us the ability to manage requests "on the go". Divvy integrates with Quickbooks which is super helpful. Divvy rewards program fits our organization much better than previous rewards programs. It allows for multiple options and depending on what we have going on at the time, we utilize the various options given. Sometimes we take a statement credit, other times we use it for unexpected travel and yet sometimes, we find it most advantageous to receive a check that we can use for things like purchasing equipment that is needed we didn't budget for in a particular fiscal year.

Cons

It still has some quirks that need worked out. From what we understand, it is a fairly new software. When syncing with Quickbooks, it doesn't always seem to work correctly. We have had instances where receipts disappeared that were uploaded to the mobile app. It isn't quite as intuitive as other software in our opinion. The user interface could be improved. When you go back in to update a transaction after it has been synced, you have to remember to resync it. The problem with this is that there is nothing that prompts you to do so. Overall though, we would still recommend this software.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review Source

VR

Verified Reviewer  
Assistant Controller  
Mental Health Care  
Used the software for: 1-2 years

### "Divvy makes everyone's job easier"

February 24, 2022

5.0

Divvy has been an enormous improvement to my company by putting purchasing into the hands of the end user, with adequate accounting & budget control. Our users now do not have to use their own money for business expenses and get reimbursed if they have a divvy card, and the accounting department has to do less purchasing/ordering for programs now that they can do it themselves. We are loving the constant updates that make the system more robust and flexible. The customer service is amazing, I always get timely and friendly help, and every feature of the system is well documented/explained so it is easy to understand.

Pros

Ease of use, customer service, customizability, constant improvements to the system and its capabilities

Cons

Slow loading of transaction data on the website, could use more robust pre-approval process including more than one approver of an expense before a funds transfer, & our physical card orders get lost/never delivered about 50% of the time

Reason for choosing BILL Spend & Expense

We did not consider other products.

Review Source

VR

Verified Reviewer  
Payroll and Benefits Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "The worst software purchase that I have ever experienced "

January 4, 2023

1.0

Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: \[SENSITIVE CONTENT\]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message \[SENSITIVE CONTENT\]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career.

Pros

Can't say anything here because I didn't even have an ability to experience the software.

Cons

The big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.

Review Source

Response from BILL

January 10, 2023

Hello, I apologize that your experience with Divvy has not lived up to your (and ours) expectations. It looks your account has been reopened and is being reconsidered for a credit line at this point. If you are no longer interested in being reconsidered then we can take you off the list and close your account. Please reach out to us help@divvypay.com for further assistance. We appreciate you leaving a review, hearing your feedback will help us continue to improve the customer experience for you and others.

LL

Lou L.  
CFO  
Information Technology and Services  
Used the software for: 2+ years

### "Divvy is great. I highly recommend to companies of all sizes"

October 4, 2022

5.0

Pros

Divvy is a fantastic solution. We have been using it for 4 years and it not only saves our travelers and admin team time each month, but we feel it saves us from unnecessary spend each month. We are heavy users of Divvy with over 40 active users. We also manage all of our business software subscriptions via the virtual card solution that Divvy offers. This provides us greater visibility into spend and keeps it organized in one place. It also prevents fraud when using the virtual card solution. And come month end we easily integrate Divvy activity into our financial close in a matter of minutes. I highly recommend Divvy for companies of all sizes. It is truly a transformational expenses/card management solution that is light years ahead of the way it use to be done.

Cons

I've been pushing for a global solution with multi-entities so we can roll out to our UK and Canadian teams. No solution offers that at this time but hoping Divvy is the first as we would likely use it.

Reason for choosing BILL Spend & Expense

Great solution that had the credit line, expense reporting, visibility, and low cost.

Review Source

Ravi B.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Integrations are solid"

September 11, 2023

5.0

Pros

This product has a lot of really deep integrations for accounting software and the app is very good

Cons

its not a credit card and the billing practices prior to bill.com taking over were questionable at best. it does take a lot of work to setup all the integrations and workflows.

Review Source

Response from BILL

September 12, 2023

Thank you for your feedback on BILL Spend & Expense Ravi. We are glad that our product is able to provide you with deep integrations for accounting and that the app is working well for you. We apologize for the difficulties that you experienced with billing and the work it takes to setup all the workflows and integrations. We are always looking for ways to make our software easier to use and if you need any assistance in future please contact 1(855)229)3111.

MC

Marc C.  
Facility Manager  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Exactly what you need to manage expenses"

December 15, 2022

4.0

I have been very happy with Divvy. The customer service, the simplicity of the system, the ability to budget are all been what we needed in an expense company credit card system.

Pros

It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed.

Cons

It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling.

Reason for choosing BILL Spend & Expense

Budget Management Capabilities

Review Source

CG

Catherine G.  
HR Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Divvy was a BIG win for our church!"

December 16, 2022

5.0

This was a Big win for us this year. We had a big bank credit card and Concur for reconciliation and that was expensive and cumbersome. Employees avoided reconciling like the plague! Now our reports are almost 100% on time. Our spending is transparent and easy to follow. It's been a tremendous blessing for us.

Pros

We love the credit card feature. The ease of use is the best we've experienced.

Cons

There is really nothing I don't like. I wish sales tax was automatically sectioned out of expenses but that is a minor problem. Splitting works fine.

Reason for choosing BILL Spend & Expense

n/a

Review Source

Phil N.  
Director and CFO  
Computer Software  
Used the software for: 6-12 months

### "Upgraded Our Expense Management Process!"

February 24, 2022

4.0

We spend less time printing, scanning, typing, and re-typing for our expenses since beginning to use Divvy. It's a net positive.

Pros

App is very easy to use - almost no instruction needed - intuitive!

Cons

Lack of integration of reimbursements - expenses not charged to the card - with our accounting software makes the last 10-15% of our transactions more difficult than before.

Review Source

LV

Lynda V.  
COO  
Renewables & Environment  
Used the software for: 6-12 months

### "Best Decision "

December 15, 2022

5.0

Pros

We love divvy and are so glad we incorporated it into our company this year. It has saved executives and a employees hours on expense reporting. It has helped us start planning budgeting. Also the requesting and approving of funds is so easy. I have and will continue to recommend Divvy to others!

Cons

The only negative is the delay on the pre loading for ACH is super long.

Review Source

SC

Scott C.  
Director of Trips  
Consumer Services  
Used the software for: 6-12 months

### "Managing money on tour has never been easier"

October 4, 2022

5.0

Before we had to go at the end of month and code transactions for a team that is literally world wide. By switching to divvy, no more chasing people down for expense reports. Instant and the receipt capture feature is brilliant. We have implemented this out to the tour groups we operate. Tens of thousands of dollars that move easier with more precision than before with cash or card.

Pros

Divvy has made it seamless and easy to manage funds for our tours. Lots of moving parts, very little time spent. Automatically categorize expenses that sweep into QBO. Makes end of month easy as pie. Currently 600 users and love it!

Cons

Occasional declines for software errors and no way to schedule fund drops

Review Source

HL

Heather L.  
Bookkeeper  
Religious Institutions  
Used the software for: Less than 6 months

### "I will recommend Divvy to everyone!"

December 15, 2022

5.0

Amazing. Onboarding was great, the help videos and articles are very easy to understand and very helpful. The whole team has been great to work with.

Pros

So many things I love about Divvy, the cards look "cool"! The app and web interface are intuitive and easy to use. The fact that Divvy syncs overnight to my accounting system makes it so that our expenses can be tracked in "nearly" real time as opposed to monthly expense reporting. Uploading and email receipts is very easy and each transaction pops up immediately which reminds employees to add a receipt and code right away.

Cons

So far, there are only 2 things that I can think of that could use improvement:I've been told by employees that when I deny their transaction, it comes back to them without the receipt attached and the coding is gone.I would also love to have the capability to add a negative amount in a split transaction.

Review Source

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