# NordVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NordVPN the right Computer Security solution for you? Explore 1392 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166743/NordVPN/reviews --- NordVPN 4.6 (1392) [View alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NordVPN Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PG Peter G ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC.“ September 22, 2024 Tony N OperationsFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.“ December 29, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them.“ November 30, 2024 IB Ivan B Internal trainer and technical supportRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base.“ November 19, 2024 GM Giacomo M TrainerProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months. “First of all what I really like about Nord VPN is that you can surf on the Web by registering yourself in other countries than the one you are located in, keeping in hand a strong security against malware and trackers.“ June 6, 2024 YL Yoshio L OTP InterpreterOutsourcing/Offshoring, Self-employedUsed the software for: 1-2 years. “On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure.“ November 12, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices.“ November 30, 2024 JH Jacob H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm“ July 20, 2025 ## Showing most helpful reviews Showing 1-25 of 1392 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter B. vCISO Hospital & Health Care Used the software for: 6-12 months ### "Great for personal use." April 13, 2026 5.0 great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion. Pros So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price. Cons Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 6-12 months ### "Great VPN that is easy to plug and play." November 7, 2025 5.0 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review Source CT Cameron T. IT Service Desk Analyst Financial Services Used the software for: 1-2 years ### "The Best VPN There Is!" March 3, 2026 5.0 My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online. Review Source PL Peter L. Owner Alternative Medicine Used the software for: 2+ years ### "Poor to non existent Customer Service live or texted" February 11, 2025 1.0 Ok if you don't have to ever contact them. The service can be shut down on your media without any notification ,therefore you must Check constantly and go through painful reactivation steps! Time is valuable ,Im not keen to waste mine on an unreliable VPN provider Pros Had it since 2019 ,have a contract until 2027 prepaid. Coverage ok but terrible customer service total lack of online live support. Although I have this VPN aettings are always on frequently I check the site and Its not protecting my veiwing sites Cons Total lack of live customer service. Too many hoops to climb through To reactivate / reauthorize account it will not allow you access siting that you've had too many attempts to establish reactivation. Then your on a lengtht time out before being allowed to further attempt to reactivate and cannot get a hold of any live agent EVER! Review Source Tony N. Operations Facilities Services Used the software for: 2+ years ### "Easy to use and reliable VPN" December 29, 2025 5.0 Pros I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing. Cons The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN. Review Source Response from Nord Security January 6, 2026 Hello, Tony! Thank you for your review, appreciate it a lot! ML Michael L. Teacher Education Management Used the software for: 2+ years ### "NordVPN stole $166.53 USD from me" March 5, 2025 1.0 Pros Good VPN locations. Good speeds. Decent user in even though the pre-2021 was better. Cons NordVPN stole $166.53 USD from me NordVPN stole money from me, literally. Very surprising that this could still happen in 2025. Here's the long story short: I saw a payment from Paddle.com on my PayPal account. I mistakenly thought that Paddle.com was a scammer. So I cancelled the payment with PayPal. After a few days, I learned that Paddle.com is NordVPN's payment provider. So, I then apologize to NordVPN, and say "Sorry Nord, can you reactivate my account? And they say "No." I ask them: "Can I have my money back then?" And they say "Speak with Paypal. We don't have the money." Of course, PayPal tells me that Paddle or Nord has the money. People at Nord specifically ask me to wait 3 months. (Does this money become up free game after 3 months?) Clearly, this seems fishy. In any case, I contact them 3 months later and \[sensitive content hidden\] at NordVPN tells me to contact Paddle as though I have an account with them. Note that Paddle is NordVPN's payment provider, while PayPal is the customer's payment provider. I send NordVPN screenshots of my PayPal account and nothing. Occam's razor: PayPal has never done anything like this to me in my 15 years of working with them. In closing, NordVPN and/or Paddle will not give me either their (1) SERVICE, or (2) MY MONEY BACK. Unless I am refunded or just given service (for what I paid for) back, I will never work with them again. I will update as I hear back from them. STAY AWAY FROM NORD VPN in 2025! VERY UNPROFESSIONAL AND DANGEROUS. Note to NORDVPN: If you give me my money back or my service back, I will delete this post here. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) NordVPN seemed better. But they literally stole $166.50 from me, so I can't forgive this. I spent hours and emails trying to get it back, but nothing. Review Source VR Verified Reviewer Confidential Security and Investigations Used the software for: 6-12 months ### "Poorly supported and not developed enough " June 10, 2025 2.0 Pros Good amount of server locations, including the virtual servers. Decent speeds, although about a 10% loss on network speeds for the same country connections. Cons NordVPN's support is non existent, they do not properly resolve connection ticket with an acceptable time frame. Nordvpn meshnet does not work at all. been waiting months for a proper response and have given up hope on this. there is severely inadequate support for Linux/Debian based devices. Some servers regularly drop connection. Strange structured pricing, be careful not to be sucked in to their incomprehensible pricing structure. Alternatives considered [Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/) Reason for choosing NordVPN Proton has a lack of server locations and their speed is not great Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Nordvpn had a special on at the time and I was not fully satisfied with ExpressVPN Review Source Joshua B. CEO Construction Used the software for: Less than 6 months ### "Never VPN again. NordVPN has done it" August 20, 2025 5.0 Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond. Pros All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected. Cons Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to. Review Source JH Jacob H. Owner Food & Beverages Used the software for: 6-12 months ### "The need for Privacy" July 20, 2025 5.0 Overall though I was satisfied with their security features and their large network of servers that were available Pros I liked the Large server network there are I’ve 5000 servers in over 60. Countries that your able to utilize Cons There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I was looking for a larger network of servers Review Source Lois O. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Most robust VPN out there - but watch out for pricing" October 1, 2024 5.0 Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient. Alternatives considered [Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/) Reason for choosing NordVPN Recommended by others and also it's the only one that works with online streaming platforms. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I always had connection problems with CyberGhost and it doesn't work with online streamling platforms Review Source GT Gordon T. Computer tech Computer Software Used the software for: I used a free trial ### "Usage an how to work with norton" October 14, 2024 3.0 It was difficult but keeps everything up to date ..I'm ok with it Pros It's really good for areas that don't use any wifi or do Cons That you have to find different places to use Switched from [Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) Easier to use on computer than phone an more information Review Source VS Valentin S. Sales Machinery Used the software for: 6-12 months ### "Top VPN for Speed and Simplicity" June 4, 2025 5.0 Very smooth and reliable experience. Easy to use, secure, and with plenty of servers for any location I need. Pros I really like the wide variety of server locations and how easy the interface is to use. The app is intuitive, fast, and makes connecting to a secure server effortless, even for non-technical users. Cons Some servers can be a bit slow at times, and switching between them may take a little longer, but overall the app works smoothly and securely, so it’s not a big concern. Review Source PB Proera B. IT Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Made me feel safer during travel and remote work" May 27, 2025 5.0 Pros If I connect to airport or cafe networks, NordVPN automatically secures the connection and encrypts the traffic. The server switching feature also turned out to be reliable, when using it to access region restricted sites when traveling. Cons Sometimes my laptop woke from sleep before auto connect pushed through. In a few instances I had to resync manually which reduced my flow and had me double checking. Review Source MG Maria G. Cloud Engineer Media Production Used the software for: 6-12 months ### "Setup runs in the background quietly" May 31, 2025 5.0 Pros With NordVPN I began to feel safer on the public networks and on the sensitive platforms. It has become a part of how I keep my privacy and can have this easy access while traveling internationally. Cons On occasion the auto connect feature will reconnect me with slower servers than my preferred servers. Review Source BC Ben C. General Manager Automotive Used the software for: 2+ years ### "Great VPN, can't ask for much more, but best plans require a 2 year commitment." March 17, 2025 5.0 Pros Easy to use, works great as a DNS workaround and offers plenty of IP locations. Good value if you sign up for 2 years. Cons A little too expensive on the month-to-month plans. Review Source LE Lucie E. Customer Service Consultant Insurance Used the software for: 1-2 years ### "A good way to stay safe online" November 30, 2024 5.0 NordVPN is a comprehensive VPN app full of useful features that secures the internet connection from potential threats. Is fairly priced and offers fast connection around the world with many servers available. If you just want just a secured connection or content from other countries NordVPN is the perfect app. Pros The ease of use the a main reason for using this service, the app is easy to install and setup. I sometimes use just the browser extension, witch is an excellent addition, to browse safely on the web when I use other than my main device. Another thing to mention is that is available for all devices, PCs and smartphone. Cons There is nothing to dislike, everything work great. Review Source AW Adrian W. Fleet Operative Automotive Used the software for: 2+ years ### "NordVPN - stay safe" November 10, 2024 5.0 NordVPN is a vast and secure VPN service with many useful features for every type of user. Pros The best feature of NordVPN are the browsers extensions, I really like it because I can use a secure connection just for the browser and not for the whole system. Even so the app is easy to install and setup if you want a permanent connection. Dark web monitor is another useful feature as it informs you if your email and password is found on the dark web. Cons There are parts of this soft that I can say I don't like. Review Source AF Ahmed F. Advertising and publicity officer Marketing and Advertising Used the software for: I used a free trial ### "My experience with NordVpn" January 2, 2025 5.0 My experience with NordVpn I can say that it is one of the best experiences and that it is my number 1 choice and that it is better than many programs with ease of use, simple interface and connection speed Pros The advantages of NordVPN include its ease of use, superior protection, and ease of registering an account, along with the speed of connecting to servers, with the presence of many countries that you can connect to via NordVPN, and many features, the most prominent of which is the ability to run the account on 10 devices. Cons I have not encountered any negatives in NordVpn yet. Review Source RG Robert G. Fleet Admin Automotive Used the software for: 1-2 years ### "Secure web surfing" October 9, 2024 5.0 NordVPN is a complete online security solution for most users. Is easy to use, fast and witch a fair price. It also come with Dar Web Monitor feature where it informs you when your credentials are found on the Dark Web. Pros The app is easy to install and use on PC or mobile devices. Even if I use a few location, NordVPN has many to choose from and the speed is very good. Another great feature I like are the browser extension, I use them on the PCs where I don't want to install the app but I want to browse safe online. Cons Is has a limit of devices where I can use the app or browser extension. Review Source PG Peter G. Manager Construction Used the software for: 1-2 years ### "NordVPN - secured online" September 22, 2024 5.0 A straightforward VPN app, fast and secure compatible with any OS from PCs or smartphones. Dark web monitor feature from NordVPN is a good tool to keep you passwords safe and away from hackers hands. Pros NordVPN has the fastest connection between all the VPNs apps i ever tried. The setup of the app is easy and there are many locations you can choose from with fast connections. I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC. Cons The Firefox extension is establishing the connection with the server a little slower, is not a deal breaker but you need to wait for a few seconds until you can start browsing. Review Source JK Jordan K. Fleet and Customer Operations Executive Automotive Used the software for: 1-2 years ### "Secure browsing and connection" September 13, 2024 5.0 Overall NordVPN offers a good layer of security for my internet connection which helps avoiding all kinds of threads. Is fast with multiple location to choose from. Pros First thing to mention is that is fast, it doesn't even feel that the connection is through a VPN. The app is easy to install and use on PC and smartphone, the app being available for IOS and Android. Another feature that I really like are the browsers extensions, available for all major browsers. Cons I can say that I don't really like that the number of devices used have a limit. Review Source RL Renee L. HR admin Computer & Network Security Used the software for: 2+ years ### "Shadow of its former glory" September 5, 2024 1.0 Used to be great a decade ago, but sadly it runs half as good now like it's full of bloatware. Pros It used to be a reliable VPN service about a decade ago. Now, it's just a shadow of that Cons The quality of NordVPN has gone steeply downhill. I first started using it in the early 2010s and the vpn was fast and reliable. Nowadays I use it for my Windows laptop and half the time I can't even establish a connection. I will not be renewing. Review Source kG kev G. IT Computer Software Used the software for: 6-12 months ### "NordVPN works " November 22, 2024 4.0 Pros Ease of use wherever you are throughout the world Cons Could enhance user experience with additional features Review Source SP Shushanta P. AI Engineer Computer Software Used the software for: Less than 6 months ### "NordVPN review" February 27, 2024 4.0 Using NordVPN has been a bit of a mixed bag for me. On the one hand, it's like wearing a comfy, incognito cloak online. My browsing feels secure, and I can access geo-restricted content like a sneaky treasure hunter. Plus, the interface is as user-friendly as a talking parrot, making it easy to navigate. Pros Worried about grumpy gremlins stealing your online cookies? Fear no more! With NordVPN, your internet travels become a magical whooshing slide through a rainbow of encryption, hiding your identity from even the sneakiest of squirrels. So go forth, brave adventurer, and explore the wild internet jungle with confidence, knowing a trusty (and slightly sassy) dragon is guarding your digital treasure! Cons While NordVPN boasts a shiny suit of armor, it's not invincible. Sometimes, your internet connection might slow down to a snail's pace, making you yearn for the days of dial-up. Additionally, some streaming services might see through your disguise, leaving you feeling like a penguin at a flamingo pool party. And lastly, using a VPN might be illegal in certain lands, so always check the rules before taking the plunge! Review Source LK Liam K. CMO Automotive Used the software for: 1-2 years ### "Stay hidden" May 21, 2024 5.0 NordVPN is a must have app for any internet user, the internet is fast and you esure threaths are far from you. Browsers extension works great with all browsers i use. Pros With the internet threats number rising online security became more important for everyone. NordVPN is easy to setup and use on any PC, with the auto connect feature you are always safe even if you forgot to start the VPN. There are many servers to choose from and the connection is stable and fast. Cons No cons for NordVPN, secure, fast and stable. Review Source Similar Products Featured ## Related categories [Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)[DDoS Protection](https://www.capterra.com/ddos-protection-software/)