# NordVPN Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NordVPN Software - reviews, pricing plans, popular comparisons to other Computer Security products and more.

Source: https://www.capterra.com/p/166743/NordVPN

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# 

 NordVPN Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NordVPN

## What is NordVPN?

Our VPN service adds an extra layer of protection to secure your communications. We do this by applying strong encryption to all incoming and outgoing traffic so that no third parties can access your confidential information. Upgrade your security level with NordVPN's add-ons: use NordPass to protect your passwords, get NordLocker to keep your data in encrypted cloud storage, and enable Incogni to remove your personal information from third-parties databases.

## What is NordVPN used for?

[Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 1,392 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Pros & cons

Secure and private web experience

Effortless setup and operation

Variable speeds and slow servers

Frequent connection and app glitches

Starting price

$11.99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NordVPN?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nordsecurity.com/&name=NordVPN)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NordVPN

4.6 (1,392)

VS.

[4.5 (243)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting Price

$11.99

Flat Rate, Per Month

Starting Price

$395

Other, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (1,388)

Ease Of Use

4.5 (4,461)

Value For Money

4.3 (993)

Value For Money

4.6 (3,353)

Customer Service

4.3 (836)

Customer Service

4.7 (3,035)

## NordVPN alternatives

[4.4 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

[4.4 (4,461)](https://www.capterra.com/p/648/Norton-Security/reviews/)

Starting price

$59.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/648/Norton-Security/)

Highest Rated

[WatchGuard Firebox](https://www.capterra.com/p/154706/Unified-Threat-Management/)

[4.8 (446)](https://www.capterra.com/p/154706/Unified-Threat-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154706/Unified-Threat-Management/)

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[View all alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/)

## Who uses NordVPN?

Based on Capterra reviews from the past 2 years

## Pros and Cons

Secure and private web experience

94% positive reviews out of 126

Most reviewers indicate internet browsing feels safer, with enhanced privacy, strong encryption, and access to restricted content.

Joseph M

Developer , 51 - 200 employees.

"Moreover, NordVPN's robust encryption and advanced security protocols ensure that my online activities are shielded from prying eyes, providing me with a secure and anonymous browsing experience."

Variable speeds and slow servers

47% negative reviews out of 255

Some users comment that performance and speed fluctuate, with slow connections and lag on certain servers.

Samuel K

Web Designer and Business Owner, 2 - 10 employees.

"Some servers seem to have congested users than others so you might not enjoy high loading speed when browsing using certain IP address. Although the connection is not always slow, it affects our experience when using NordVPN."

Effortless setup and operation

95% positive reviews out of 112

Most reviewers find ease of use a major benefit, highlighting straightforward setup and simple daily operation.

Frequent connection and app glitches

56% negative reviews out of 173

Some users report bugs and issues, including dropped connections, update problems, and occasional app instability.

antonello B

cultivator , 11 - 50 employees.

"crashes a lot , if you leave it on over 30 minutes it'll just stop."

Intuitive cross-platform user interface

95% positive reviews out of 106

Most reviewers describe the user interface as clean, visually appealing, and easy to navigate across devices.

Repetitive login and password frustrations

57% negative reviews out of 69

Some users say account and login processes are inconvenient, requiring frequent re-authentication and password changes.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

VPN

4.7 (404)

67.57% of 404 reviewers that rated this feature as important or highly important

It gives you the ability to mask your IP, access geo-restricted content, and browse securely. Users think NordVPN’s VPN is easy to use, offers many fast servers, and reliably protects privacy, though some mention occasional slow connections or website blocks.

Firewalls

4.5 (291)

59.45% of 291 reviewers that rated this feature as important or highly important

NordVPN offers customizable firewall tools that block unsafe traffic and prevent unauthorized access. Reviewers indicate the firewall is effective, user-friendly, and adds a valuable security layer, though a few say it sometimes blocks legitimate connections or requires extra configuration.

Reporting/Analytics

4.3 (195)

43.08% of 195 reviewers that rated this feature as important or highly important

With reporting and analytics, you can monitor threats, data usage, and network activity. Some reviewers find the analytics detailed and helpful for security insights, while others wish for more comprehensive reporting or mention they rarely use these tools.

Policy Management

4.2 (165)

43.64% of 165 reviewers that rated this feature as important or highly important

It helps you manage privacy and security policies easily, with clear no-log practices and straightforward terms. Reviewers appreciate the transparency, ease of use, and customizable options, though a few mention some policies could be clearer or more detailed.

Data Security

4.8 (103)

67.96% of 103 reviewers that rated this feature as important or highly important

With NordVPN’s data security, you get advanced encryption and privacy safeguards that protect your information from hackers and trackers. Reviewers appreciate the strong encryption, no-logs policy, and consistent protection on public Wi-Fi, noting they haven’t experienced breaches or leaks.

Real-Time Monitoring

4.5 (114)

54.39% of 114 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

NordVPN 17 features

Define levels of authorization for access to specific files or systems

Track and report on everything that happens within the system or network

Identify and respond to security threats to developed applications

Verify the identity of users/devices to enable secure access

With NordVPN’s data security, you get advanced encryption and privacy safeguards that protect your information from hackers and trackers. Reviewers appreciate the strong encryption, no-logs policy, and consistent protection on public Wi-Fi, noting they haven’t experienced breaches or leaks.

Convert data into a code for security

NordVPN offers customizable firewall tools that block unsafe traffic and prevent unauthorized access. Reviewers indicate the firewall is effective, user-friendly, and adds a valuable security layer, though a few say it sometimes blocks legitimate connections or requires extra configuration.

Observe and track the demand, usage, progress or quality of a system, product, or user

Set up and configure network resources to make them accessible for authorized users, devices and servers

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

It helps you manage privacy and security policies easily, with clear no-log practices and straightforward terms. Reviewers appreciate the transparency, ease of use, and customizable options, though a few mention some policies could be clearer or more detailed.

Active monitoring of systems, applications, or networks

With reporting and analytics, you can monitor threats, data usage, and network activity. Some reviewers find the analytics detailed and helpful for security insights, while others wish for more comprehensive reporting or mention they rarely use these tools.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

It gives you the ability to mask your IP, access geo-restricted content, and browse securely. Users think NordVPN’s VPN is easy to use, offers many fast servers, and reliably protects privacy, though some mention occasional slow connections or website blocks.

Features

4.6 (1,388)

4.6

Based on 1,388 reviews

## Pricing

Value for money

4.3 (993)

[View pricing plan details](https://www.capterra.com/p/166743/NordVPN/pricing/)

Basic

$11.99

Flat Rate,Per Month

It includes:

-   24/7 Support
-   Ad Blocker
-   Browser Extensions
-   Malware Protection
-   Maskyour IP
-   Multi-Factor Authentication
-   No Data Leaks
-   Private DNS
-   Protect Your Data
-   Secure Internet
-   Tracker Blocker
-   Uninteruppted Streaming
-   Watch and Download
-   Works on Any Device

Value for money

4.3 (993)

4.3

Based on 993 reviews

## Integrations

[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)

## Support, customer service and training options

Customer Service

4.3 (836)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (836)

4.3

Based on 836 reviews

## User reviews

Overall rating

4.6

Based on 1,392 reviews

Filter by rating

5(970)

4(346)

3(51)

2(12)

1(13)

Mentioned topic

Sorted by most recent

LC

Lance C.

Solution Architect

Information Technology and Services

### "Flexible VPN with Smart TV and Firestick app"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 27, 2026

Pros

Ability to download app to smart TV, phone, computer, firestick, and other devices. Ability to connect to servers in almost any country.

Cons

App auto-logs out on smart TV and requires a lengthy 2-step verification process to log back in, which is a hassle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Peter B.

vCISO

Hospital & Health Care

### "Great for personal use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 13, 2026

great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion.

Pros

So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price.

Cons

Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Cameron T.

IT Service Desk Analyst

Financial Services

### "The Best VPN There Is!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2026

My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend.

Pros

I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity.

Cons

I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WB

Will B.

Co-Founder

Arts and Crafts

### "Superb and reliable VPN which doesn't slow you down"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 20, 2026

A reliable and secure VPN which works hard to keep all your devices safe online, when abroad or using public wifi. It also looks out for dodgy websites which is super helpful and keeps your business data secure.

Pros

NordVPN is an amazing and trustworthy VPN which can be bundled with a variety of other Nord Products seamlessly. This VPN is advertised widely and supported by a range of brilliant content producers on YouTube, who vouch for its usefulness when travelling abroad or on public wifi. I too enjoy how secure it makes you feel when surfing the web or entering password information.

Cons

The free trial is very useful but it should be made clearer that it is for the yearly subscription. The aggressive discounts also skew the real pricepoint, but I understand this is just a marketing decision.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tony N.

Operations

Facilities Services

### "Easy to use and reliable VPN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 29, 2025

Pros

I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing.

Cons

The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2026

Hello, Tony! Thank you for your review, appreciate it a lot!

AU

Anonymous User

OTP Interpreter

Outsourcing/Offshoring

### "NordVPN is reliable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 12, 2025

Overall NordVPN has been a very good software to ensure I get stable (most of the time) connection while protecting myself.

Pros

I love how easy it is to turn the vpn on and have options of so many different locations to choose from.

Cons

On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Philip M.

Branch Manager

Facilities Services

### "Great VPN that is easy to plug and play."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 7, 2025

I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated!

Pros

I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward.

Cons

There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like.

Switched from

[Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/)

This was nice to have, but I got tired watching adds in order to view the service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Bradley W.

Director

Management Consulting

### "Straight forward VPN for a reasonable cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 11, 2025

Overall I recommend it. Cheap. Easy to use. Comes with validation evidence that it’ll do what it’s supposed to do. Can’t fault it other than speed deteriorating if connected to one server for long periods (days).

Pros

The ease at which it allows you to connect to a VPN to secure your connection is excellent. The cost is great, but it did take a long time to find the voucher code/subscription combo that gave the best (lowest) monthly cost. Once sorted though, there were no billing issues and the product just works out of the box. The interface is easy to use; just click to connect. I’ve never had to contact customer support, which is a positive as it confirms it’s intuitive design.

Cons

The speed deterioration of connections and VPN blocking by some sites/tools can become a frustration. You have to be constantly mindful that your using VPN, and therefore if an app or website responds unexpectedly, you have ti disconnect and do your work, then reconnect. The new timed paused feature makes this easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

LISA C.

Owner

Retail

### "In NordVPN I trust"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 7, 2025

I have a positive experience with NordVPN. I trust them to take care of stuff that I don't even understand.

Pros

I don't understand much about this type of stuff. I'm glad I trust in NordVPN to cover all the bases and protect from harmful sites.

Cons

I don't always understand all the aspects of how people can gather info through a backdoor to collect data for malicious reasons .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joshua B.

CEO

Construction

### "Never VPN again. NordVPN has done it"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 20, 2025

Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond.

Pros

All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected.

Cons

Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer.

Switched from

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166743/NordVPN/reviews/)

Popular comparisons

[Norton AntiVirus vs NordVPN](https://www.capterra.com/compare/648-166743/Norton-Security-vs-NordVPN)[WatchGuard Firebox vs NordVPN](https://www.capterra.com/compare/154706-166743/Unified-Threat-Management-vs-NordVPN)[ESET Endpoint Security vs NordVPN](https://www.capterra.com/compare/151915-166743/ESET-Endpoint-Security-vs-NordVPN)[ManageEngine Firewall Analyzer vs NordVPN](https://www.capterra.com/compare/166743-172277/NordVPN-vs-ManageEngine-Firewall-Analyzer)[Malwarebytes for Business vs NordVPN](https://www.capterra.com/compare/166743-251770/NordVPN-vs-Malwarebytes-for-Business)[Cloudflare vs NordVPN](https://www.capterra.com/compare/155191-166743/Cloudflare-vs-NordVPN)

[Avast Ultimate Business Security vs NordVPN](https://www.capterra.com/compare/166743-170318/NordVPN-vs-Avast-Business-Antivirus-Pro-Plus)[TunnelBear vs NordVPN](https://www.capterra.com/compare/146806-166743/TunnelBear-vs-NordVPN)[Bitdefender GravityZone vs NordVPN](https://www.capterra.com/compare/58388-166743/BitDefender-Enterprise-Manager-vs-NordVPN)[GoodAccess vs NordVPN](https://www.capterra.com/compare/166743-208155/NordVPN-vs-GoodAccess)[WebTitan vs NordVPN](https://www.capterra.com/compare/146034-166743/WebTitan-vs-NordVPN) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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