# iMS Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iMS Suite Software - reviews, pricing plans, popular comparisons to other Code Enforcement products and more. Source: https://www.capterra.com/p/166664/iMSEnforce --- # iMS Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iMS Suite ## What is iMS Suite? When there’s a problem in your jurisdiction, citizens expect immediate resolution. With iMSEnforce, you put problem reporting into the hands of the citizens, allowing them to play a vital role in actively processing violations as soon as they are observed. For Code Enforcement staff, our application offers the ability to quickly capture and document violations on the spot. Instead of making Officers wait until they return to the office to document any confirmed issues, iMSEnforce allows them to complete all necessary reporting from the field. Officers can easily access their task list, view their daily schedule, and create a time-efficient route that maps them to each of their inspections. By leveraging the current technology available on mobile devices, Officers can create a case where they are, and effortlessly attach photos and notes on any device in the field as well as in the office. ## What is iMS Suite used for? [Code Enforcement](https://www.capterra.com/code-enforcement-software/)[Permit](https://www.capterra.com/permit-software/)[Municipal](https://www.capterra.com/municipal-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iMS Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ims16.com/&name=iMS Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iMS Suite 4.7 (3) VS. [4.0 (5)](https://www.capterra.com/p/93103/Code-Enforcement-Manager/#reviews) Starting Price Contact vendor Starting Price $125 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.0 (5) Value For Money 4.7 (3) Value For Money 3.5 (2) Customer Service 5.0 (3) Customer Service 3.5 (4) ## iMS Suite alternatives [4.4 (22)](https://www.capterra.com/p/148299/CityReporter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.9 (80)](https://www.capterra.com/p/201678/Permitting-and-Licensing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 69% of reviewers rated it above 4 stars [4.6 (76)](https://www.capterra.com/p/143907/GovPilot/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Compliance Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Violation Tracking 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information iMS Suite 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Tickets are automatically assigned to specific agents based on predefined rules Identify and track items using barcode tags or RFID (radio-frequency identification) tags Permit issued by the local government before constructing a new building or remodeling an existing one Approval issued by the government that allows individuals or companies to start a business Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and ensure employees obtain necessary skill sets/certifications Private online space that lets businesses securely share documents and provide information access to clients Ensure all properties are adhering to government and legal codes Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Process to track, record, and analyze expenses that occurred over the entire duration of a given project A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Electronic signing method that validates the authenticity and integrity of a digital document Scan, move or upload electronic files within the software's repository Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Notifications sent to users when a task/license is about to expire Track collected or paid charges for services performed or access granted Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Intended to be used by governmental agencies Software specialized for municipal offices and agencies Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Visualize locations on a map Integration with geographic information systems System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Ability to fill out and submit application forms on the web Accept and process online payment transactions Permit that allows users to park their vehicles on a campus legally A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Scheme and regulate the construction, modification, or use of land Matrix barcode that stores information Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)[ DocuWare](https://www.capterra.com/p/220466/DocuWare/)[ Cardknox](https://www.capterra.com/p/200775/Cardknox/)[ PayTrace](https://www.capterra.com/p/220016/PayTrace/)[ ProjectDox](https://www.capterra.com/p/119040/ProjectDox/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JP John P. Chief Building Official Government Administration ### "Great experience for Palm Bay!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2024 It has been great. The staff helped us from the beginning to build what made the most sense for our team and has helped us refine it where needed. Pros The support from iMS staff as well as the user-friendly layout of the design. Cons I would like to be able to change the permit type when someone applies versus having to make them reapply under the correct type. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alex S. Application Systems Manager Government Administration ### "iMS for Planning, Building, and Code Enforcement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Excellent, the service is of the highest quality and the system is easy to work with, fast, and reliable. Pros From the information technology perspective, the general ease of use for the system is a great benefit to me. The system is very reliable, the overall design is easy to understand, and updating is nearly a push of a button. There are strong audit trails built in and emulation modes for the different user types to see what they would see making designing or troubleshooting faster. Reporting is great, there are many built-in and new reports can be made quickly to collect and organize any metrics we want to capture. As well the system has a lot flexibility that has allowed us to make low level customizations to suit our particular needs. The service at all levels from iMS has been fantastic. From building any new feature we may request, creating new or tuning existing process, or providing expert advice. Of course on the system but also for our particular business domain. Cons I cannot think of any complaints I would have about the system. Switched from [TrakIT](https://www.capterra.com/p/136493/TrakIT/) The switch occurred before my time in this role but I believe a large component of the decision was getting an online system setup to allow our citizens easy access to building planning, permitting, and reporting or resolving code complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Craig D. Code Compliance Officer II Government Administration ### "iMS Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2024 Outstanding experience. iMS staff from the \[sensitive content hidden\] of the company to the employee base, support the customer's design needs and work flow. Customer service is beyond reproach. Pros iMS Corporate level service exceeds industry standards in all aspects of design and integration. They build a custom suite based on agency requirements and work flow. As a government agency, dealing with building permits, land use permits/projects and code compliance, their suite was customized from the baseline requirements with scalability for future business and progressive changes. Customer service response has been unequalled by any other vendor in my 38 years in dealing with various support applications. Cons Normally, I can address this. However, due to the smooth operation of the iMS application, decisive response to customer demands and service, I cannot readily identify any major deficiency. Switched from [TrakIT](https://www.capterra.com/p/136493/TrakIT/) Sought after a better web based product allowing us to maintain control of our data. We needed a customizable option, robust in nature to allow for future development of business processes. Customer service was key to the decision and iMS exceeds all expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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