--- title: "SMTP2GO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMTP2GO Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/166646/SMTP2GO/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # SMTP2GO Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMTP2GO ## What is SMTP2GO? We relay your emails effectively and quickly, helping you ensure great delivery rates for your business, marketing, and transactional correspondences. We handle all the nitty gritty for you: SPF, DKIM, Bounce Reports, Archiving, and more. With our intuitive, user-friendly reports you can track the life cycle of every email you send and identify any areas of improvement! With servers located worldwide and an award-winning support team on hand for questions big and small, what else do you need? ## What is SMTP2GO used for? [Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Management](https://www.capterra.com/email-management-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 178 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 1% Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMTP2GO?[Manage this product listing](https://www.g2.com/products/smtp2go/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMTP2GO 4.9 (178) VS. [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (178) Ease Of Use 4.6 (3,516) Value For Money 4.7 (169) Value For Money 4.5 (3,093) Customer Service 4.8 (145) Customer Service 4.5 (3,092) ## SMTP2GO alternatives [4.2 (755)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (457)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166646/SMTP2GO/alternatives/) ## FAQs about SMTP2GO Overview ### What problems does SMTP2GO solve? SMTP2GO solves unreliable outbound email from web applications, ERP systems, scanners, legacy devices, and hosted mail servers by providing a centralized SMTP relay, authentication support, and delivery tracking. IT administrators, managed service providers, developers, and operations teams use it to protect sender reputation, troubleshoot bounces, separate client accounts, and verify critical notifications and documents reach recipients. Answer based on 155 reviews Overview ### Which roles and teams benefit most from SMTP2GO? SMTP2GO is most used by business owners, CEOs, presidents, and directors who need dependable email delivery for customer communications and operational notifications. IT managers, IT directors, system administrators, and coordinators manage SMTP settings, monitor delivery, and resolve sending issues. CTOs, engineers, and developers support application-generated emails and transactional messaging. Answer based on 178 reviews Overview ### What company size and industries is SMTP2GO built for? SMTP2GO is built for businesses needing reliable, trackable transactional and marketing email delivery, with 86% of reviewers from small businesses. It also serves midsize companies (10%) and enterprises (4%), especially in Information Technology and Services (16%), Computer Software (8%), and Internet (7%). Answer based on 178 reviews Features and Usability ### What are the key features of SMTP2GO? SMTP2GO includes SMTP service for sending outbound email from applications and devices, plus email monitoring to identify delivery issues and reputation concerns. Its activity dashboard provides real-time views of sent messages, delivery statuses, bounces, and engagement. Reporting, email tracking, templates, and API access support message management and integration. Answer based on 13 reviews Pricing ### How much does it cost and what fees or limitations are included? SMTP2GO starts at $15 per month with the Starter plan, including 10,000 emails monthly and 30 days of reporting; a free version and free trial are available. The Professional plan costs 75 per month for 100,000 emails, a dedicated IP, and priority support. Reviewers note overage costs and inflexible upgrade jumps. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does SMTP2GO integrate with? SMTP2GO integrates with three third-party tools: WordPress, Slack, and cPanel & WHM. WordPress is the most frequently reviewer-confirmed connection, including use with WooCommerce and email form plugins. Its WordPress plugin routes site email through SMTP2GO, while Slack and cPanel & WHM extend support for notifications and hosting administration. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does SMTP2GO offer? SMTP2GO provides live online training and documentation to help teams get started. Live online sessions can support guided setup and direct instruction, while documentation gives users written reference material for self-paced review and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does SMTP2GO offer, and how do users rate the experience? SMTP2GO offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as fast, friendly, knowledgeable, and effective at resolving technical issues. Some users report unanswered phone calls, email-only waits during outages, or limited technical-support availability, while others cite prompt phone resolutions. Answer based on 91 reviews Security ### How does SMTP2GO handle data security and access control? SMTP2GO uses SPF, DKIM, and DMARC configuration support to authenticate sending domains. It supports two-factor authentication, IP whitelisting, username-and-password authentication, account lockdown, and password changes. Reviewers also cite outbound spam blocking and monitoring. Some users report that stricter security requirements can complicate scan-to-email deployment and want automatic blocking of suspicious login attempts. Answer based on 18 reviews ## Features AI summary Based on 17,634 Email Management reviews Capterra data shows that buyers of email management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) SMTP2GO supports all three of the features reviewers value most: **Inbox Management**, **Search/Filter**, and **Email Tracking**. Together, these capabilities help businesses keep messages organized, find important emails faster, and monitor email activity more effectively, allowing teams to manage communication with better visibility and control. Search/Filter 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Email Tracking 4.7 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Email Monitoring 4.5 (21) 80.95% of 21 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Simple Mail Transfer Protocol (SMTP) 4.9 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Internet standard communication protocol to transmit electronic mails Reporting/Analytics 4.6 (13) 53.85% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.8 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities SMTP2GO 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Allow/Block List: Lists of domains/addresses that are allowed / rejected - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Encryption: Convert data into a code for security - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Transfer: Move files across different systems or networks - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.6 (178) 4.6 Based on 178 reviews ## Pricing Value for money 4.7 (169) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/166646/SMTP2GO/pricing/) Starter $15.00 Flat Rate,Per Month It includes: - 10,000 Emails / Month - 30 Days of Email Reporting - Ticket/Chat/Phone Support - Subaccount Management - SMS Messaging - Scheduled Reporting Professional $75.00 Flat Rate,Per Month It includes: - 100,000 Emails / Month - 30 Days of Email Reporting - Ticket/Chat/Phone Support - Subaccount Management - SMS Messaging - Scheduled Reporting - Dedicated IP Address - Email Testing Tools Value for money 4.7 (169) 4.7 Based on 169 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ cPanel & WHM](https://www.capterra.com/p/165247/WHM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (145) 4.8 Based on 145 reviews ## User reviews Overall rating 4.9 Based on 178 reviews Filter by rating Counts reflect reviews available in this feed. 5(158) 4(18) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Matthew S. IT Manager Used the software for: 1-3 years ### "Reliable, Secure, and Great Value Email Delivery Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 SMTP2GO stands out as a dependable, security-aware, and easy-to-use email delivery platform. It balances strong performance with transparent reporting, responsive support, and thoughtful features like DKIM/SPF setup guidance and optional archiving. Once configured, it runs quietly and efficiently, maintaining high deliverability and reliability. While network configuration steps such as IP whitelisting can occasionally slow initial setup, these are minor compared to the overall stability and value the service provides. For most organizations, SMTP2GO offers a reliable, well-supported foundation for transactional and outbound email. Pros SMTP2GO is incredibly easy to set up and use — the learning curve is minimal, even for new users. The system’s interface is intuitive, and configuration is straightforward. In terms of reliability and performance, it delivers consistently: email sending and management are smooth, with strong delivery rates and transparent reporting. Security is a notable strength — SMTP2GO supports SPF and DKIM (when your domain is verified) and helps you implement DMARC via DNS. These protocols contribute to improved legitimacy and deliverability. The service team is responsive and knowledgeable, always ready to assist. SMTP2GO also offers very good value for money. The pricing is reasonable considering the reliability, robust feature set, and backup / reporting options that offer reassurance. Overall, it’s a dependable, secure, and cost-effective solution for managing outgoing emails. Cons Whitelisting IP ranges can take a little extra effort when coordination with an ISP is required, but once configured, it’s stable and rarely needs further attention. Troy C. Founder and Lead Technologist Used the software for: 3-5 years ### "Just simple SMTP2GO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2025 Since day one it was an easy set up and transition. When I need help they are there and have gone out of the way to provide support even for some of my dumb questions. I don't give 5 starts a lot, but they deserve it. Pros I have been using SMTP2GO for over 7 years now and it is the top tier vendor in the industry. Their system just works — no weird quirks, no random delays, no headaches. The network is solid and consistent, which is the biggest thing I look for with any outbound email provider, and they nail it. Their dashboard/portal is probably one of the cleanest and easiest I’ve used. You don’t have to dig through ten layers of menus just to find what you need. Everything is laid out in a way that makes sense, and you can tell they actually thought about the user experience instead of just throwing features at you. Support is top-notch. Every time I’ve reached out, they’ve responded fast and with actual helpful info — not canned replies or copy/paste answers. You can tell their team knows what they’re doing and takes pride in it. As for security, they have that locked down. It is well worth the money. Overall, SMTP2GO has been a rock-solid addition to my stack. Reliable delivery, great tools, and a support team that actually cares. Hard to beat that mix. Cons I really do not have any issues with SMTP2go. They have a simple thing to do and they do it well. No down sides. ZAiN R. Webmaster Used the software for: 3-5 years ### "Email delivery made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 21, 2022 Excellent. Ensures reliable email deliverability with detailed reporting. Pros Easy integration with existing systems. Rock solid reliability with advanced reporting Cons 50mb limit attachment per email. Terms of service does not allow paid surveys, Streaming TV services and essay writing services. CE CEO CEO Used the software for: 1-3 years ### "SMTP2Go - not suitable for my business" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 13, 2025 I've paid the US$ 10 for some time now but seldom use the service. When I do use it, I have to answer many questions about the source, upkeep and legitimacy of my databases. Surely if I have explained it once, I don't need to do it again? I may as well use Outlook without a bulk email facility. I have the same issue, but a US$0 cost per month. You can keep your voucher. I won't be using the service again, regardless of the response. Pros I thought that the reporting was a highlight, but I have subsequently confirmed that it is inaccurate (emails flagged as "hard bounced" were in fact delivered, read and responded to). Cons \- inaccurate reporting - emails flagged as "hard bounce" are in fact delivered, read, and responded to?! - not suited to my business needs - every time I use the service, I have to waste time answering questions about the legitimacy of my database and the nature of the email being sent. Without warning, the system throttles the send, leading to costly delays in sending out time sensitive legal notices - the entire point of using a bulk email service is to send emails out, in bulk, with a quick turnaround time supported by accurate and timely reporting. THIS SERVICE OFFERS NONE OF THAT!!! CA Co-Founder and CTO Co-Founder and CTO Used the software for: 1-3 years ### "HYDRA's use of SMTP2GO" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 13, 2025 Experience has been good so far. I would love to have better analytics and data export features so that I can perform product analytics on our side. The SMTP is used by us for an M2M devices integration so perhaps a little more support for the hardware non-human use cases where volumes matter. Pros SMTP2GO makes managing the SMTP email sending from our camera hardware devices out in the field easier to manage from a single platform. Cons 1\. I am noticing recently there are delays up to an hour in sending some of our mails 2. I would like the functionality to either auto or manually reprocess mails that may have bounced or had errors etc. OW Owner Owner Used the software for: 1-3 years ### "Outstanding Email Delivery and Reliability" 5.0 October 16, 2025 My experience has been smooth, no issues at all. The service has always been reliable, and my emails always get delivered immediately. Set it and forget it, and enjoy reliable email delivery! Pros Email deliverability is excellent, and emails arrive in inboxes in seconds. SMTP2Go is much more affordable than many of their competitors, and the price per thousand emails gets better as you go, no "success tax" here. Integrating with WordPress / WooCommerce is extremely easy, both through their official plugin, or through third party email plugins. Easy to setup your account, manage your emails, and check delivery status statistics. Cons Be aware that SMTP2Go focuses on sending emails. Although a few (expensive) services offer both sending and receiving/inboxes, usually they focus on sending only. I recommend using SMTP2Go and then pairing with a dedicated inbox service, or you can even run Thunderbird or other open source programs for your inboxes. PR President President Used the software for: 3-5 years ### "Very happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 We have customers using MS365 and sometimes its difficult and/or unreiable to use SMTP relay with it and older equipment (scanners and notification systems). SMTP fixes that in a easy to use cost effective manner Pros Easy to use, great pricing, flexible at working with practically any system that sends emails and powerful feature set Cons We haven't found any negative about smtp2go. in fact there is even a free tier that we used for a while before we had enough usage requiring a service fee. CC Chris C. IT Coordinator Used the software for: 1-3 years ### "Reliable Email Delivery Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2025 It only took an hour to be fully up and running with SMTP2GO. Whenever I've experienced an issue support has been able to remediate the issue in a timely manner. Pros The ease of use. We have a mixture of devices that were having trouble with authenticating with Office 365. Since moving to SMTP2GO it has allowed us to change over every on-premise device that can send notifications the ability to do so. It has also allowed us to disable Direct Send to mitigate the chance of malicious use. Cons The only con is there is no Single Sign-On option. We are wanting to move all SaaS based apps to SSO if possible. IA IT Assistant Administrator IT Assistant Administrator Used the software for: Less than 1 year ### "a great solution for cloud SMTP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 A great cloud solution for our company and business for SMTP. Works great with our multiple ERP systems, printers, and many other software packages. An ease to sort out the different usages. A very responsive and highly intelligent tech support team. For a Senior Systems Administrator, I need a knowledgeable tech support team. These folks are on top of this and response time is very fast, 95% efficient if not 98.9% efficient and responsive. When they did the research for an advanced issue topic they responded back within a very short acceptable reasonable amount of time with a solid solution or explanation. The reporting limitations are very easy to work around. The pricing monthly and when you go over the reasonableness of the pricing is unbeatable. We look forward to a long and great relationship with SMTP2GO.com. Pros Eave of setup and configuration. A very nice web front end, easy to understand and administer, 2FA, MFA! Cons Not able to access data after a small window of time, would like a larger window of time for data extracts. AD Administrator Administrator Used the software for: 1-3 years ### "Pioneer Oil & Gas Scada Alarming Service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 PERFECT! This is probable the only company that I have every been in partners with that does everything they say they can and would do. Pros I'm the Scada Administrator for an Independent Oil & Gas producer, we have a large scale Scada Ssytem. We monitor and control oil and gas producing wells and storage locations across 4 states, some of which are in very remote locations. To make all this work we created our own Cellular Private Network and we use "Text Messaging" as a means for all of our support people to receive real-time alarms. We needed to be able to send Text Messages across various Internet Providers, AT&T, Verizon, T-Mobile, Cricket, Etc.. To make this feature work we needed the ability to have our emails converted to the "Text-Messaging" protocol and SMTP2GO provided this service. They also have the means to trouble shoot why a message may have not been delivered and report on timing issues to receive the message. Easy to use and learn. Very affordable. Reports offer everything you could ask for. Their service has been "Top-Notch" very fast response with a solution to the problem. Security is state of the art, could ask for none better. I would and have recommended "SMTP2GO" to anybody that needs RELIABLE "State-of-the-Art" email/text messaging service. They have a plan that will fit any budget. I sending out about 10,000 emails, text messages a month and have not ad the first problem. I don't know what I would do without "SMTP2GO". GREAT COMPANY To WORK WITH! Cons I have found nothing that I dislike about SMTP2GO. They have been very helpful with everything that I needed to setup and make my account work for me. [View all Reviews](https://www.capterra.com/p/166646/SMTP2GO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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