# Page 4 | BILL Accounts Payable & Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is BILL Accounts Payable & Receivable the right Billing and Invoicing solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166559/BILL/reviews

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BILL Accounts Payable & Receivable

4.1 (561)

[View alternatives](https://www.capterra.com/p/166559/BILL/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of BILL Accounts Payable & Receivable

## Showing most helpful reviews

Showing 76-100 of 561 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
AP Manager  
Retail  
Used the software for: 2+ years

### "Bill.com is only good for small business "

November 30, 2022

2.0

Pros

Ease of use, good for contractors and small businesses <1M in rev/payables

Cons

Inconsistent payment times, customer support rarely helps

Review Source

Response from BILL

January 2, 2023

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left hand corner) and then type in your question in the bot that will appear in the lower right hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

LB

Leila B.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to make an invoice or upload your own on bill.com, plus lots of useful payment updates"

February 28, 2023

5.0

Pros

As a consultant, I love being able to upload my own PDF invoice to bill.com, which then extracts the core information my client needs to see and presents it in a packaged, clear way, while also retaining the PDF of the more detailed invoice in my custom, branded format. I appreciate bill.com's notification emails when payment has been approved (especially since it includes an estimated payment date) and then when it has been sent to my bank account.

Cons

It's great that bill.com has advanced security, but I do end up resetting my password all the time since I switch between a lot of different devices, locations and IP addresses.

Review Source

Response from BILL

March 7, 2023

Thank you for your review, Leila. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

Paulette B.  
Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Highly efficient program that every business should use."

June 7, 2023

4.0

The software has been instrumental in automating financial operations at my company and has had a profound effect on the effectiveness and precision of our bookkeeping.

Pros

Having several options for making and receiving payments is really convenient. We particularly appreciate the centralized accounting for both payables and receivables and the flexibility to modify approval methods.

Cons

There are certain annoyances and clumsiness that need to be worked out. If you click into one of the selected bills to view its underlying image, for instance, you will deselect all of the bills you have previously approved and will have to do so again.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

because it is a program that has a better cost and a better configuration.

Review Source

Response from BILL

June 12, 2023

We're glad to hear about your great experience on our app, Paulette. We're going to share this with our product team, who always enjoy hearing positive feedback. Thank you!

WS

Warren S.  
Senior Analyst  
Financial Services  
Used the software for: 1-2 years

### "Bill --> A great nifty payments system that suits all needs"

May 17, 2023

4.0

Really great product that was implemented for a client and used for almost 2 years by us (supporting the client with finance and operations as they grew) and we recommend/implement this with ALL of our clients that need FP+A and related services; we connect this and other key CRMs to Mosaic Tech and make magic happen!

Pros

International PaymentsLow feesMultiple users with various roles that can be configured any which way you likeApproval and payer process built-inEmail bills to \[sensitive content hidden\] making the process easierLinks easily to QBO Mobile version available

Cons

Some countries are not listed/approved for payments and we had to settle for wire transfers from our banking account to achieve this so there was a little lack of centralization

Review Source

Response from BILL

May 19, 2023

We highly appreciate your excellent review, Warren! We're glad to hear that you find our service easy and helpful to use for your businesses. We'll be sure to get your feedback to our product team. Thank you!

Ravi B.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "A good product for small companies with lots to track"

September 11, 2023

3.0

We continue to use it for the controls and time savings, the support is some of the worst I've ever experienced though.

Pros

This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP.

Cons

This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online).

Review Source

Response from BILL

September 12, 2023

Thank you Ravi for providing feedback. We appreciate hearing that our software works for paying large groups of invoices, tracking them and is integrating well with QuickBooks for you. We apologize for any frustration reaching out to support has caused. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

MK

Maria K.  
Video Editor  
E-Learning  
Used the software for: Less than 6 months

### "Fast and convenient way to submit invoices and get paid"

November 16, 2023

5.0

Overall my experience with Bill has been great! I love it.

Pros

That there are no lost or forgotten invoices anymore. Bill.com reminds my clients that they have outstanding invoices.

Cons

It was a bit difficult to set up my account initially. The first invoice payment wasn't coming through for several weeks. Almost made me give up. But then whatever problem there was got resolved and it has worked for me since.

Review Source

Response from BILL

November 20, 2023

Thank you Maria for your five star review of our software. We are thrilled that BILL is assisting you with keeping track of your invoices and keeps your customers up-to-date as well. We apologize for any frustration that may have occurred while setting up your account and we are glad to know that everything is on track now. If you need any help going forward, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

VR

Verified Reviewer  
Director of Operations and Compliance  
Human Resources  
Used the software for: 2+ years

### "Mostly a good software. "

January 24, 2023

3.0

Customer support is hard to reach via phone.

Pros

Is constantly updating their software. It makes collecting payment from customers who already use bill.com easy and straightforward.

Cons

When I attempted to use the AR function and the sales tax solution it didn't meet my needs. I was unable to make it work, and it was extremely frustrating.

Reason for choosing BILL Accounts Payable & Receivable

In attempts of obtaining the best of all, however they all have their pros and cons.

Switched from

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Paystand](https://www.capterra.com/p/131733/PayStand/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Stackbill](https://www.capterra.com/p/234910/Stackbill/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

In attempts of obtaining the best of all, however they all have their pros and cons.

Review Source

Response from BILL

January 27, 2023

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

EB

Emma B.  
Accounting Manager  
Telecommunications  
Used the software for: 6-12 months

### "Bill.com IS a gamechanger for us"

August 31, 2023

5.0

BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.

Pros

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

Cons

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

Switched from

[MineralTree TotalAP](https://www.capterra.com/p/212630/MineralTree-Invoice-to-Pay/)

The price was not good, they did not offer direct pay to our telecommuncation vendors.

Review Source

Response from BILL

September 1, 2023

We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!

Maureen K.  
President  
Accounting  
Used the software for: 2+ years

### "Bill.com for invoicing and bill payment"

February 17, 2024

4.0

Big timesaver in terms of sending customer invoices and paying vendors.

Pros

Sync with Quickbooks Desktop. Ease of sending invoices and paying vendors.

Cons

Occasional sync issues with QB, was able to manage with lengthy support from QB.

Review Source

Response from BILL

February 19, 2024

Thank you for feedback Maureen. While sync issues happen, we are always here to assist and get you back up and running quickly. If you need help, please to our website: https://help.bill.com/hc/en-us and request a call/chat or email.

VR

Verified Reviewer  
Owner and Designer  
Graphic Design  
Used the software for: 2+ years

### "Bill makes it easy to receive ACH payments from clients"

August 11, 2023

5.0

Overall, Bill is a smooth, fast, and easy way to receive payments from clients paying via ACH.

Pros

Bill is a low-friction way of receiving payments for invoices. Even though I do not invoice through Bill, many of my clients use it to provide ACH payment, and this is quick and easy for all parties.

Cons

At first, I did not really understand what Bill was, as I was asked to join because a client wanted to use it to pay me. I have received multiple phone calls from Bill asking me for more information about my business, and I have declined, as I have no desire to add more features or upgrade my account because I am currently content with the way it works now.

Reason for choosing BILL Accounts Payable & Receivable

Many of my clients use Bill, which is the reason I created an account.

Review Source

Response from BILL

August 16, 2023

We appreciate you sharing your great experience with the app, especially receiving payments via ACH. We're going to share this with our product team, who always enjoy hearing positive feedback.

JE

Jennifer E.  
AP Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "AP made easier"

December 21, 2023

5.0

Over all I love using BILL daily for AP processing.

Pros

The interface of BILL is easy to navigate and user-friendly compared to QB.

Cons

I occasionally get frustrated with the AI auto-populating feature while processing invoices.

Review Source

Response from BILL

December 22, 2023

Thank you Jennifer for your five star review of our software! We love that you find our interface easy to navigate and user-friendly. We are sorry for any frustrations caused by our IVA system when processing invoices. We appreciate all feedback as we are always trying to improve our customer's experience with our software.

TZ

Thomas Z.  
Controller  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Bill.com = So Easy to Use"

October 27, 2023

5.0

Great! I love the simplicity. That's the power of Bill

Pros

Bill.com is easy to setup and is extremely simple.

Cons

Bill.com seems to have gotten very expensive over the past 6 years!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Ease of use is why we switched. It's been great

Review Source

Response from BILL

October 30, 2023

We thank you Thomas for your five star review! BILL values customer feedback when planning the future of the app. We will pass on your suggestion to our team regarding pricing. We are glad that you find the app simple to use .

PD

Patrice D.  
Bookkeeper  
Financial Services  
Used the software for: 2+ years

### "New system makes it unworkable"

April 29, 2020

1.0

I used to love Bill.com, but now I am going to push my client to look for something else. It is awful and has not improved since they started this last year

Pros

The best part of the new system (vs the Classic Bill.com) is the bill payment grouping. You can filter for the name of the vendor, select the invoices to pay and mark the date on the next page. Very easy

Cons

The new system is so tech heavy that it takes twice as long to enter an invoice. The recognition software only works on half the invoices that are uploaded. At times it picks the wrong vendor completely. I have to choose the vendor, wait for it to "find" a match in my system, select it and then move to the invoice number, date and then look for the box that houses the amount. It is so spread out that it takes too long for the eye to move down the page. I have stopped putting my invoice number in the description because it means I have to scroll down the entry page. I loved the old version where everything existed in about 4 inches of space. If you have to skip an entry, and go to the next page in the document, it will associate that skipped page to your next entry, even after it is marked not to associate. I have found multiple invoices matched to the wrong vendors and how to find these is a nightmare. If I have a duplicate invoice in my uploaded documents, i have to close the window and go back to the Inbox screen. I then have to guess which document contains my duplicate because it is not clear which one I was working on. I cannot see the duplicate invoice, but only a thumbnail of the 1st document in my stacks. I have contacted customer service after they cut off the Classic version, I received an email asking me to explain what was happening. I did, and then nothing happened.

Reason for choosing BILL Accounts Payable & Receivable

Because it had the ability to sync with QB Desktop

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 2+ years

### "Business Practices and Customer Service make product AWFUL"

November 25, 2019

3.0

The WORST! Bill.com has done nothing but lie to me about their international payments. They lied about comparable exchange rates. They processed an international payment, showed it as "cleared" and then held it for several weeks forcing me to provide additional information on the payment. The vendor never received it and I have still not received the funds back over 2 weeks later. Be careful using their systems as they can hold your funds and really mess up your cash flow.

Pros

The product is good. It's what accountants need...that's it.

Cons

Having to deal with Bill.com customer service in any aspect.

Reason for choosing BILL Accounts Payable & Receivable

I chose it because it's what I knew. Now, I will be going to SVB Bill Pay and anything else I can do to NOT use Bill.com. They've made an enemy out of an accounting partner.

Review Source

Response from BILL

November 15, 2022

We're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your Bill.com account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

VR

Verified Reviewer  
Manager, Finance and Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "New April 2019 Interface HORRIBLE!"

April 29, 2019

1.0

My company and I have used Bill.com for several years and it was so easy to use and made our vendor payments a breeze, but now it’s just absolutely awful. My entire finance staff hates the new interface. Nothing is streamlined at all and the way it’s set up now goes against common sense because the flow is just terrible. The bills and the payments section are broken out into 2 different tabs which is so inefficient because you can no longer take a quick glance as to which bill matches what payment without making several clicks to get this info. Also, I can’t see if a vendor check or ePayment has cleared at a glance in the payment tab since I have to click open the actual payment for this info now. There’s so much wasted space where the vendor details used to be when you open a vendor profile. There are just 3 unhelpful lines of vendor info and 90% empty white space which takes up half my viewing screen. When I edit the vendor details, the country of residence is at a section on top instead of being grouped with the address section. When I try to set a vendor up for ePayment, I no longer have the option of finding them by their name+email, now it’s only by their Vendor display name. We work with a lot of vendors where the ‘pay to’ is an agency so we aren’t able to easily connect a vendor for ePayment. I’m going to have my company move to something else since ruined user experience. I don’t know who the developed this new interface, but it certainly wasn’t an accountant.

Pros

I used to think Bill.com was amazing and would have given it a 5 out of 5 just a month ago. However, with the new interface update that rolled out in April 2019 I’m downgrading my rating to 1 out of 5. See my review below.

Cons

The new interface is awful and not efficient AT ALL. See my review below.

Review Source

CP

Cheryl P.  
Owner  
Accounting  
Used the software for: 1-2 years

### "A Bit Pricey"

February 3, 2023

4.0

I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.

Pros

This product was easy to use and utilize.

Cons

The pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Melio](https://www.capterra.com/p/184673/Melio/)

Reason for choosing BILL Accounts Payable & Receivable

I heard good things from others. Also I received payments from others through them.

Review Source

Response from BILL

February 6, 2023

Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!

CH

Cynthia H.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great product for any business. "

December 21, 2021

5.0

Any business problems we encountered were fixed pronto at the time of integration. Bill.com is fast, easy, intuitive and a boon to our accounting department.

Pros

Once the system is set up, it's click and use. Product use is intuitive.

Cons

From my perspective, I've not encountered any aspect that I dislike.

Review Source

Response from BILL

December 22, 2021

Thank you so much for your wonderful words! We are so happy to hear that you're enjoying Bill.com and that it's helped your organization to keep data centralized.

Dmitry B.  
Cofounder  
Financial Services  
Used the software for: 6-12 months

### "Stay Away it's a total SCAM!"

October 4, 2018

2.0

Pros

We used their service to pay our company office rent for a few months. Nothing really special... Simple ACH, I would have used just a bank ACH if it was my choise.

Cons

Support and the way they treat their customers. First of all, it's super hard to contact their support I submitted 3 tickets and it took 3 days to finally get someone to respond to me.... We are leasing the office space from the company that was using Bill.com to accept payments for their bills, therefore we were forced to use bill.com to pay our monthly office rent. Everything was ok... Then the company we paid for the rent switched to using Xero since it doesn't really make sent to pay ridiculous amounts for bill.com. Anyway.. for us, it was even better because now we didn't need to pay bill.com subscription fees to just pay for the rent (simple ACH). So we went ahead and canceled our subscription with bill.com in August. A few months later (in October) I noticed that they were still charging our credit card and as I mentioned above it took 3 days to get someone to finally respond to our support tickets. What I asked for was simply refund the last 3 charges (Oct, Sept, Aug) and close our account simply because their system failed to cancel it in the first attempt. Simple right? Nope, not with Bill.com They had someone to call me and tried to explain that they didn't see my first request to cancel and if I didn't use their service since August it was my problem and that evidence that I didn't even log in to their service for 3 months is not enough for them to refund. So my advice to you, if you ever thought to use bill.com for your business, please stay away!

Review Source

Response from BILL

November 15, 2022

Dmitry, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

BS

Barbara S.  
VP Finance  
Information Technology and Services  
Used the software for: 2+ years

### "Bill.com is my 1st choice for efficient and fully automated AP system!"

March 6, 2019

5.0

We are a global company with 1,300+ people in US and internationally. We use Bill.com for all our Accounts Payable in US and internationally. We totally automated Accounts Payable using Bill.com and we have very pleasant positive experience.

Pros

My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!

Cons

Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.

Review Source

Response from BILL

November 16, 2022

That's great to hear, Barbara. We'll be sure to pass on your positive sentiments to our product team.

JS

Jennifer S.  
Scholarship Manager, Digital Specialist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "How I Use Bill.com"

November 22, 2023

4.0

I think it's very useful, easy, well-structured, and allows users of varying levels the appropriate views. Our \[sensitive content hidden\] and our accountants use it much differently than I do, but we all get exactly what we need from it. I think that's what makes bill.com a great tool.

Pros

I like how it's a complex platform, but my tasks are bare bones and basic and I can navigate to information a variety of different ways and get answers. You can be a low level user and still see the information you need, without having to go down a bunch of rabbit holes. It's forensic and basic at the same time.

Cons

I can't think of anything I don't like about this platform.

Review Source

Response from BILL

November 29, 2023

Thank you for your positive feedback Jennifer! We are thrilled that you are able to navigate and find the information you need easily. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

AF

Anne F.  
Principal  
Accounting  
Used the software for: 2+ years

### "Continual heartbreaker"

September 18, 2020

2.0

Pros

It was my first experience with any robust cloud-based software (meaning besides online banking) and set a high bar for a long time.

Cons

I’m an accountant and have been a Bill.com user for over 10 years. I use Bill.com with my clients and have recommended it many times to anyone with a small to midsize business. That’s all in the past though. Bill.com seems to be absolutely hell bent on slowly destroying what used to be an amazing, reliable software. I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years. The newest platform is buggy and they keep taking away features or moving them around so you have to play hide and seek. Their customer support personnel used to be wonderfully helpful, and now many folks I encounter barely understand the basic functioning of the software yet are quick to mark your case solved. My clients are getting frustrated with all the reduced quality alongside increased pricing and I’ve started searching for an alternative because there are so many competitors.

Review Source

Response from BILL

September 24, 2020

Hi Anne! We're sorry to hear you're not enjoying your Bill.com experience, though we would love an opportunity to make it right! The fastest way to get pass on feedback is through our Help Center. After you log in to the Bill.com account, click Support in the left navigation pane. In the Help Center, you can search for answers and click Contact Us to chat with us securely.

MD

Mark D.  
President  
Information Services  
Used the software for: I used a free trial

### "Poor Business Practices."

April 5, 2020

1.0

I needed a company that could provide me with basic ACH recurring payments for my client's fees. My company, Revolution Debt Relief LLC, is a consultant based firm in the debt relief industry, providing education and assistance for consumer debt. We are not a debt settlement company, debt consolidation, or perform credit restoration, therefore, not in any way under the regulatory standards held within the debt industry. Bill.com seemed to meet my needs, and I was willing to pay a premium for their subscription ACH program to provide my clients with a more efficient service. However, after going through the sign-up process and giving personal information as well as my client's information for ACH processing, I spent a few hours getting familiar with the software. The next day, I received an email that my account was canceled, and that bill.com could no longer provide my company services. If I had known that Bill.com would arbitrarily pick and choose who they will do business with, I would never have given them my personal information or my clients. The fact that they conduct themselves in a way that solicits their services to the public takes your information and then cancels your account shows in my experience a very inept, fraudulent, and unethical way of conducting business. The operations manager noted it was due to the rules of their bank that perform the processing. If this is the case, I would look for a processor who knows how to do business.

Pros

Marketed as a product that could perform ACH functions with recurring payments for your business. Simple and straight forward functionality.

Cons

The software was a little cumbersome with a slight learning curb but overall will work for accounts payable and receivable basic functions.

Reason for choosing BILL Accounts Payable & Receivable

These companies also do not work with anyone who is affiliated with the debt relief industry. This is a common theme I have encountered since trying to qualify for this basic service.

Review Source

Response from BILL

November 15, 2022

Mark, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

LB

Leslie B.  
Sr Administrative Coordinator  
Semiconductors  
Used the software for: 2+ years

### "Great for small businesses!"

September 23, 2022

5.0

Very useful AP & AR tool.

Pros

Useful for integrations from Acuity. Really helpful for AP, invoice tracking, bookkeeping, controller, and overall accounting .

Cons

Wish it were simpler to integrate data from Procurement Express.

Review Source

Response from BILL

November 14, 2022

We're so glad to hear that you're enjoying our app, Leslie. Thank you for your review!

SB

Serguei B.  
Accounting Manager  
Computer Software  
Used the software for: 2+ years

### "Great Accounts Payable Software"

June 9, 2020

5.0

Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Also, the reporting features are great. Very easy to pay company bills. Would definitely recommend to small/midsize business.

Pros

This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.

Cons

The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.

Alternatives considered

[Tipalti](https://www.capterra.com/p/236980/Tipalti/)

Reason for choosing BILL Accounts Payable & Receivable

I've had prior experience using Bill.com and enjoyed using it.

Review Source

Response from BILL

November 15, 2022

Thank you for your review, Serguei. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team!

VR

Verified Reviewer  
Gestión logística  
Construction  
Used the software for: 2+ years

### "La mejor aplicación para sus pagos "

November 14, 2022

5.0

Pros

Lo que más me gustó del software es que son muy rápidos con los pagos

Cons

Lo que menos me gusto es que le hace falta un poquito más de seguridad pero del resto está perfecta

Review Source

Response from BILL

December 1, 2022

We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!

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