# Page 2 | BILL Accounts Payable & Receivable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is BILL Accounts Payable & Receivable the right Billing and Invoicing solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166559/BILL/reviews --- BILL Accounts Payable & Receivable 4.1 (561) [View alternatives](https://www.capterra.com/p/166559/BILL/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of BILL Accounts Payable & Receivable ## Showing most helpful reviews Showing 26-50 of 561 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PN Petal N. CEO Internet Used the software for: 2+ years ### "Best overall billing app" November 23, 2025 5.0 I think it's great, my overall experience was good. I never once had to reach out to customer service for any assistance Pros Accounting and Bookkeeping, Banking and Transactions, Email Communication, easy to use, Value for Money, can't ever remember needing to contact their customer support Cons Paying more for multiple seats of people you just need to approve stuff but don't actually use the software to do work. Review Source Response from BILL November 26, 2025 Thank you, Petal, for your outstanding review of BILL! We are pleased that you find all aspects of our service easy to use and find that you are getting value for your money. We appreciate your feedback on the concerns about the costs for the approver roles. Your insights are invaluable to us, and we encourage you to keep sharing your thoughts. JS Jennifer S. Outreach Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy, time saver for non bookkeeper " June 17, 2025 4.0 Overall, I really am happy that we moved to bill for our payments. We are a small team and I can easily have our external accountant access the information to file our taxes. Pros The ease with which you can pay vendors and receive payments. It's secure, easy to enter new vendors/customers, and epayments are a life saver. Cons I cannot run some of the types of reports I need to easily find information. There are times when the detail needed, I cannot get with the standard reporting offered. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing BILL Accounts Payable & Receivable Much easier and does exactly what we needed. Review Source Response from BILL June 18, 2025 Thank you, Jennifer, for your outstanding review of BILL! We are so pleased to learn that you appreciate the convenience of paying vendors, receiving payments, adding new vendors and customers, and securely managing your e-payments. We appreciate your feedback regarding the desire for more reporting options. We recommend that you navigate to the settings in your account and select 'Import/Export.' There, you'll find a straightforward way to generate master lists of records and transactions. You can customize these lists to suit your needs and even save your preferences for future access. We are always eager to hear what works well for you and how we can enhance your experience. TQ Tawanda Q. Director of Finance Mental Health Care Used the software for: 1-2 years ### "BILL Accounts Payable & Receivable Overview" May 29, 2025 5.0 My overall experience is very positive. Managing the billing and invoices in BILL has been a very easy and efficient process. Pros What I like most about the Accounts Payable and Receivable is the way it simplifies and refines the processing of vendors payments and the entire process of payables and receivables. Cons I have not had any issues with BILL, so I do not have a least like for the Account Payables or Receivables. I use it almost daily and have had very positive outcomes billing/invoicing vendors accurately. Review Source Response from BILL May 30, 2025 Tawanda, thank you so much for your amazing review of BILL! We are so glad you appreciate how our software streamlines and enhances the management of vendor payments, along with the overall accounts payable and receivable process. We are always eager to hear what works well for you and how we can enhance your experience. VR Verified Reviewer Accounts Supervisor Accounting Used the software for: 6-12 months ### "A game changer for AP/AR" August 24, 2025 4.0 Overall I have had a good experience.I love the automation, and how it's very easy to use. I would still like if it allowed me to customize my reports as per mu business needs Pros The best feature is it's automation. All the AP invoices were automatically processed. It also helped in maintenance of cash flow and timely payment of bills Cons The charge was a bit high for our needs. Moreover, faced issues with reporting. There was very little room for customization. Review Source Response from BILL August 25, 2025 We want to express our thanks for your incredible review of BILL! We are pleased to hear that you appreciate the invoice automation feature and that our software has helped maintain cash flow and pay bills in a timely manner. We apologize for any difficulty you have faced with reporting, and for needing it to be more customizable. You’ve also mentioned that you feel the cost is somewhat steep for your requirements. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ED Edgars D. Accounting Manager Insurance Used the software for: 2+ years ### "Good AP/AR tool - well established but has some manual aspects." March 6, 2025 5.0 Good experience but has some tedious and manual aspects to it. Pros Good tool to manage all vendors and customers - overall a solid and reliable AP/AR tool. I like the vendor and customer management. Cons No way to import a payment list - have to enter lot of information manually. Review Source Response from BILL March 7, 2025 Edgars, thank you for your wonderful review of BILL! We are happy that our software serves as a valuable tool for managing your vendors and customers. We apologize for any frustration you experienced with importing your payment lists and having to enter information manually. To request any missing features, please visit your overview page and select "Leave Feedback" at the bottom. You’ll find an option for "An existing feature/function is missing," where you can let us know what you need. We genuinely appreciate your input, as we are always looking for ways to enhance your experience. DS Dru S. Property Success Partner Management Consulting Used the software for: 2+ years ### "Highs & Lows" June 28, 2025 4.0 Overall, I would say I am satisfied with Bill.com but there are a few major things that need to be worked on to be a 5 star service. Pros Functionality when it comes to paying vendors on time and a straightforward database for all vendors to find payments / invoice #'s Cons The customer service is not very intuitive and when it comes to making recommendations for features they are misleading. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 1-2 years ### "Simple and Effective but Getting Complicated" November 7, 2025 4.0 I like how I can get my reimbursement in full without any commissions or cuts on my end. This makes using Bill easy for me and gives me a reason to continue using it. Pros I can get my money reimbursed very easily. I have an option of either paper check or direct deposit. It is flexible and fairly easy to set up the system. Cons I don't like how it is starting to implement AI and try to be more than it needs to be. I liked how it used to be simple but it is getting more unnecessarily complicated. Review Source Response from BILL November 10, 2025 Philip, we really appreciate you taking the time to share such a stellar review of BILL! We're absolutely thrilled that you're enjoying the flexibility and ease of setting up reimbursements, whether you prefer getting paid via check or direct deposit. Our apologies for any complications you have ran into with the AI implementation. Your insights are invaluable to us, so please, keep those thoughts and feedback coming our way! SB Syretha B. Firm Administrator Legal Services Used the software for: 1-2 years ### "Efficient Bill Payment & Tracking. Responsive Customer Service" November 26, 2025 4.0 This software is very use-friendly and customer service support is always very responsive and they follow up to ensure all reported issues are resolved. Pros The ease of navigation throughout the software is the best experience for me. This really helps me to be efficient with my time. Cons I have an issue with some notification emails. For some reason the tech team hasn't been able to figure out why I don't get notified every time a bill has been approved for payment. This directly impacts my efficiency and can be very frustrating, since I have to do a manual search for the vendor every time. Review Source Tiffany M. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "EXCELLENT choice for company credit card options! " September 15, 2025 5.0 Pros BILL has been a FANTASTIC choice for our company for our Credit Cards. It has streamlined our spend/expense workflow, integrates with Quickbooks Desktop, etc. It is easy to build and auto codes to the right expense account and class. They also matched our current cash-back rewards program! Cons None so far! We've been very pleased with BILL. There were a couple of errors when we first setup our integration, but their customer support was able to figure it out quickly. Review Source Response from BILL September 16, 2025 Tiffany, thank you for your kind words about BILL! We are so pleased that our software has been able to streamline your spend/expense workflow and integrate with QuickBooks Desktop. Plus, it is easy to build and auto-code to the correct expense account/class and matches your current cash-back rewards program. We're happy that our support team was able to resolve any issues you had early on. We are always eager to hear what works well for you and how we can enhance your experience. KK Kimberly K. CEO and Founder Management Consulting Used the software for: 1-2 years ### "If you are looking to streamline your billing, along with tackle any outstanding AR this is the software for you." December 19, 2024 5.0 We use this system with a specific client and it has made invoice submission and receiving so easy to track where it is in the process, it sends automated reminders on payment, and you have the ability to see when it is approved for payment submission, and progression of payment. Pros Incredibly easy set up to create, submit, and track invoices being sent to clients to ensure timely collection. Streamlined billing dramatically, ability to set up profiles for clients to make invoice submission a click of the button, with a lot of automation features that saves us hours. Cons The vendor gets charged if they want payment to be released to their ACH faster, I believe this should be on the part of the company receiving the services as many times we paid the fee because they were behind in submitting payment. For smaller invoices the fees add up. Review Source Response from BILL January 21, 2025 Thank you for your valuable feedback on BILL, Kimberly! We are so glad that you found our software made it easy to create, submit as well as track invoices and that it streamlined your billing with being able to set profiles up for clients to make invoice submission a simple click of a button with automation that saves you hours of work. We appreciate your thoughts on the Instant Transfer fees with how it should be billed and have passed that on to our team. Your feedback is valuable to us, and we're always striving to improve our service. Please don't hesitate to reach out if you have any further suggestions. CB Char B. Account director Marketing and Advertising Used the software for: 2+ years ### "Easy to use!" July 22, 2025 5.0 It’s very organized and easy to use and I would definitely recommend it if you’re processing or receiving multiple payments Pros It’s easy to use and is user-friendly for multiple team members across the company making it a very valuable platform. Cons It sometimes doesn’t let you know how many approvals it’s waiting on in this delayed payment sometimes because of it Review Source Response from BILL July 23, 2025 Char, a huge thank you for your amazing review of BILL! We love that you consider our software easy to navigate and accessible for team members throughout your organization. Thank you for bringing the delays to our attention. We understand how frustrating it can be not to receive notifications about pending approvals. We have passed this on to our team. We are always eager to hear what works well for you and how we can enhance your experience. HG Hovik G. Owner Food & Beverages Used the software for: 1-2 years ### "stay away from bill com" July 29, 2025 1.0 Cons BILL.com suddenly closed my account after I submitted all required documents with no valid explanation—just a generic “we can terminate anytime” clause. This is a betrayal of trust and shows they don’t care about their customers or small businesses. Avoid this company at all costs. They’ll waste your time and shut you down without reason or recourse. Total disgrace. Review Source MM Melissa M. Office manager Construction Used the software for: 1-2 years ### "Office manager" April 30, 2025 5.0 Pros I love that I have access to be able to stop use on any funds if employee is no longer working for us or the ability to check all limits at any time. I also love that it does connect to QuickBooks. Cons Nothing I pretty much love Bill. No complaints very easy to use not be difficult site so I really don’t have anything bad to say. Review Source Response from BILL May 2, 2025 Melissa, thank you for your glowing review of BILL! We are so happy to hear that you appreciate the ability to stop fund use for inactive employees and check limits at any time, as well as the seamless integration with QuickBooks. Customer feedback is incredibly valuable to us, as it helps us understand what works well for our users and what areas need improvement. SJ Sherin J. Senior accounting specialist Accounting Used the software for: 2+ years ### "Best Payment software" March 14, 2025 5.0 I am using BILL for AP bill processing and payment, ACH and Wire payment methods are simplifying my work and i can track everything under one software. Pros Easy to use and single platform for bill processing and payment. Cons International payments are more time consuming Review Source Response from BILL March 17, 2025 Thank you, Sherin, for your amazing review of BILL! We love that you find our software easy to use and that it provides a single platform for bill processing as well as payments. We apologize for any frustrations caused by delays with international payments. We now have an option for payments to certain countries called local transfer, which is typically delivered within 24 hours. Here is the document that goes over that feature - https://help.bill.com/direct/s/article/000002958 AG Annie G. Senior accountant Accounting Used the software for: 2+ years ### "Best AP AR solution for smaller businesses" February 5, 2025 5.0 Pros BILL accounts payable automated all the invoice processing of payments and approval, including vendor management. The user interface of BILL is also excellent and easy to navigate. Cons BILL does not support purchase orders or custom fields such project codes. Review Source Response from BILL February 6, 2025 Annie, our appreciation for your amazing review of BILL! We are thrilled that you are enjoying how our accounts payable has automated all the invoice processing of payments/approvals, including vendor management, and that our user interface has been excellent as well as easy to navigate. We appreciate your feedback on purchase orders as well as having custom fields such as project codes. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software. LS Lindsey S. Director of Marketing Operations Insurance Used the software for: 2+ years ### "Good invoicing platform for clients" May 5, 2025 4.0 We've successfully used Bill for a few years now as a startup to bill our biggest clients. Pros We use Bill to invoice and keep track of payments from our largest clients as a startup. Cons We cannot add multiple emails to auto send invoices to, which can be frustrating when it comes to billing. Review Source Response from BILL May 6, 2025 We sincerely appreciate your valuable insights regarding our software, Lindsey! We're delighted you can use BILL to invoice and track payments from your biggest clients. We apologize for the frustration caused by the inability to add multiple emails for auto-sending invoices. To share your thoughts on missing features, go to your BILL overview page, scroll to the bottom, and select 'Leave feedback'. Choose the option for 'An existing feature/function is missing' to tell us about any features you think would help. Thank you again! DC Daia C. Owner Machinery Used the software for: I used a free trial ### "Wouldnt recommend" September 22, 2025 1.0 It was okay at first, but as soon as i processed the first payment i recieved an email stating that my account was closed with no further information Pros The ease of setup was great and simple. However after the initial setup, it was mediocre at best. I would not recommend. Cons The customer support was very unhelpful, as well as unresponsive in assisting me with information for understanding why my account was closed immediately after processing my first payment Review Source Response from BILL September 23, 2025 Daia, we appreciate you sharing your experience. We apologize for any frustrations you experienced with our support team and your account being closed. We urge you to fill out our appeals form—https://help.bill.com/direct/s/account-status-appeal—if you would like that decision reviewed. VR Verified Reviewer Owner Accounting Used the software for: I used a free trial ### "Powerful Automation with cost and support challenges " September 6, 2025 5.0 Report feature reduces manual task like invoicing,approval and payments. Integration with accounting softwares, Document management and collaboration, visibility and control make it a better option for businesses. Pros It handles AP and AR in one platform and syncs with other softwares. It highlights it’s features likeAI workflows,predictive cash flow, budget control and 2 way sync. Cons Pricing is little high for small businesses. Limited built-in accounting features. It takes more time for processing for payments most of the time.Approval workflow and integration can be complex to set up. Review Source Response from BILL September 9, 2025 We want to take a moment to express our gratitude for your fantastic review of BILL! We’re thrilled to hear that you appreciate how our software consolidates everything into one platform and seamlessly syncs with your accounting tools. It’s great to know you value the AI workflows, predictive cash flow features, and budget control options. We apologize for any delays you've experienced while processing payments, as well as for the challenges with setting up approval workflows and integrations. Your insights on the service costs and the limitations of the built-in accounting features are invaluable. Please continue providing feedback, as we are always working hard to improve our software. CF Claire F. Lead of Supply Chain Consumer Goods Used the software for: 1-2 years ### "Good way to approve invoices" January 7, 2026 4.0 Pros I like that you can chat internally about a bill directly in the platform. I also like that you can view bills by vendor. There's a decent search functionality. Cons I dislike that there isn't a way to view PDFs without having to click into a particular invoice. If you could do that, to search for a particular invoice, that would be beneficial. Review Source VC Vanessa C. AR COORDINATOR Medical Practice Used the software for: 1-2 years ### "WONDERFUL SOFTWARE" June 26, 2025 4.0 I LOVED THE PROGRAM. I REALLY CAN'T EXPRESS IT ENOUGH. WE USE IT WHEN WE HAVE TO SUBMIT EMPLOYEE REIMBUSMENTSD ALSO Pros THE FLEXIBILITY OF SETTING UP MONTHLY PAYMENT PLANS. THE IMMEDIATE UPDATES WHEN A PAYMENT WAS DECLINED Cons THERE WAS NOTHING I DISLIKED ABOUT THE SOFTWARE. IT WAS USER FRIENDLY THAT EVEN SOMEONE LIKE ME (COMPUTER ILLETERATE) COULD MANUEVER IT. Review Source NJ Natasha J. Photography Photography Used the software for: Less than 6 months ### "Worst bill pay option out there" July 24, 2025 1.0 The app charged me a fee for instant transfer that I never agreed to, and the option to turn it off was broken. I spent over an hour on the phone, dealt with daily calls and two weeks of emails, only to hear, “We can’t refund.” Then, magically, the button started working again a week later — proving it was their fault all along. I didn’t choose this app —my company used it to pay me. But if I had a choice, I’d avoid it completely. Be careful. The business model seems to rely on small “mistakes” that most users won’t bother fighting over. Pros Honestly, I did not have a good experience with the BILL app. I found it frustrating to use, and it did not meet my needs. I’ve deleted the app and no longer require or want their services Cons Unfortunately, nothing stood out in a positive way. The app was difficult to use, customer service was unhelpful, and overall it caused more stress than it solved. I’ve since deleted it and will not be using BILL again. Review Source Response from BILL July 28, 2025 Natasha, we're sorry for the frustration you've experienced with receiving your payment. We located your account from your review posted on another Social Media site and can see that our Leadership Team contacted you about your concern. We truly value your feedback, and we will carefully look into these concerns to improve our services and provide an even better experience in the future. CS Christian S. Freelancer and Owner Marketing and Advertising Used the software for: 2+ years ### "Perfect billing solution for businesses small and large!" November 8, 2024 5.0 Overall, I have been extremely happy using BILL. My clients are easily able to access and pay invoices, and I am able to set up my clients with recurring invoices, to alleviate extra work for me. Pros BILL is very easy to use, with lots of options for sending out invoices, receiving payments, etc Cons As with most software, BILL pushes hard for you to pay to upgrade your account. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing BILL Accounts Payable & Receivable BILL was simpler to use and still had a free invoicing only option. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave had less functionality and wasn't used by as many businesses as BILL Review Source Response from BILL November 12, 2024 Thank you, Christian, for your amazing review of BILL! We are excited to hear that our software has been easy to use, with a ton of options for sending out invoices, receiving payments, etc. We appreciate your feedback on our upgrade marketing. Please continue to provide feedback as we are always working hard to improve our software. RA RODERICK A. Vice President Entertainment Used the software for: 1-2 years ### "Great Platform and Record Keeper" March 17, 2025 4.0 The platform is great. Easy to use and provides quality tracking for administrator and recipient. Pros A very simplified platform that doesn't require an overwhelming amount of experience. Easy to use. Cons Connectivity for customers is still developing and can improve a bit. Review Source Response from BILL March 19, 2025 Roderick, thank you for your positive review of BILL! We’re glad to hear that you find our software user-friendly, even without extensive experience. We appreciate your feedback regarding customer connectivity, and we are committed to continuously updating and improving our software based on our customers' suggestions. SA Sayeeda A. Accountant Insurance Used the software for: Less than 6 months ### "Ease of handing AP and AR" April 24, 2025 4.0 I have had a good experience with bill.com. it is one stop for all AP and AR invoices. AP management has become relatively easy to handle. Pros Ease of processing payments And invoice tracking makes it easy to manage AP. Not full invoice payment, even partial payments can be managed easily. Cons All Invoices in one place can be found. And the details of bills, payments makes it easy to understand. Review Source Response from BILL April 25, 2025 We appreciate your phenomenal review of BILL, Sayeeda! We are pleased to hear that you enjoy the ease of processing payments, having all the details for bills/payments makes it easy to understand, being able to track invoices makes it easy to manage your AP, and that all of your invoices can be found in one place. We appreciate all feedback, as we are always trying to improve our customers' experience with our software. PC Peggy C. Accounting Consumer Services Used the software for: Less than 6 months ### "Bill can help you streamline your day to day accounting needs" October 31, 2024 4.0 Very easy to use and was a breeze to set up Pros There is an option for them to email the customer to let them know you have received the invoice. Cons The emails come from "Bill" which some customers then assume it is spam. I think it should reference accounting in their title. Review Source Response from BILL November 7, 2024 Peggy, thank you for reaching out with your valuable feedback on BILL ! We love that you find the option to let customer know about receipt of invoice useful and that you find our platform easy to set up and use. We appreciate you sharing the feedback on emails sent by BILL to your customers and have passed that on to our team. Please continue to provide feedback as we are always working hard to improve our software. Similar Products Featured