# Page 4 | Kangarootime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Kangarootime the right Daycare solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166487/Kangarootime/reviews --- Kangarootime 4.5 (91) [View alternatives](https://www.capterra.com/p/166487/Kangarootime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Kangarootime ## Showing most helpful reviews Showing 76-91 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Dawn W. Facilities and Systems Manager Education Management Used the software for: 6-12 months ### "We ​LOVE Kangarootime!" December 8, 2017 5.0 Saves time and paper with daily reports. Electronics payment options for parents. Pros We like that there is no more paper shine reports. Parents can see all about their child's day in email and on the app. Also, being able to see where the children are and tracking ratios make it easy to make staffing decisions. We love the customer service provided. They are quick to answer questions and constantly developing improvements. They listen to our suggestions to try to meet the needs of our unique center. Cons Billing, Plans, Invoices all require lots of steps that ​we hope will be more streamlined​ soon​. Review Source Response from Kangarootime March 13, 2018 We're always glad to receive customer feedback, thank you Dawn! We've updated the filtering options and usability of messages, but we're always continuing to improve these features with customers like you in mind! EG Erica G. Director Education Management Used the software for: 1-2 years ### "Sunshine" December 16, 2019 5.0 Pros I like using the rooming feature the most Cons Immunizations feature has to be my least favorite Reason for choosing Kangarootime Features and price Review Source Response from Kangarootime December 19, 2019 Hi Erica - Thank you so much for taking the time to review Kangarootime. We're happy to hear that the rooming feature has been working well for you! If you have more feedback about the immunizations feature that you would like to share with us, please reach out to us. Thanks again for taking the time! VR Verified Reviewer Clinical Research Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Very easy to use!" September 25, 2020 5.0 Overall, it is very user friendly. Doesn't take much time or thought to figure out how to use it. I think it's suitable for anyone. Pros I love how easy it is to use to check in children and to check out. I also enjoy the easy messaging features, payment features and photo upload features. It has everything I need in a very simple way to use. Cons The photo feature is great, but there is sometimes a delay in uploading photos. For example, I won't see photos from days ago until a few days later. They seem to pop up sporadically. I haven't consistently experienced this, only once or twice. Review Source Response from Kangarootime October 1, 2020 Thank you so much for taking the time to write a review about Kangarootime! We are thrilled to hear that it's helped your center and that it's easy to use. We appreciate the feedback about the photoswe'll share this with our product team. If you have any feedback in the future, do not hesitate to reach out! CZ Chelsea Z. admin/teacher Used the software for: 6-12 months ### "My overall experience with KT has been great! I enjoy working with the program." December 8, 2017 5.0 Kangarootime is a great tool to use for childcare facilities! It helps our center stay organized and simple. Pros I like the feature where all the child information is easy to access quickly. Also, the employee features where staff can clock in without having to sign in every time. Its much more convenient for teachers who are in a hurry to get to class. The Development and Support teams always get things done quickly and are very helpful. Cons KT phone App does not always work and tends to be frustrating to parents. Review Source Response from Kangarootime March 14, 2018 Thanks for the feedback, Chelsea! We have made several updates to the parent app recently and we're continuing to improve it even more! We can't wait to release the staff schedule feature! AM Annette M. Owner Used the software for: Less than 6 months ### "Hands down, the best customer service team. Any issues are quickly and effectively handled." September 12, 2017 5.0 Pros The tuition payment tracking capability as well as the ability to stay connected to our parents throughout the day are the two greatest features of this program. The extra security that the check in and check out feature provide are invaluable. I am very happy with the decision to stay with Kangarootime - we did research other child care management software when taking over this facility and felt that this one best suited our needs. The customer support has been outstanding. Cons Hearing from parents that they are unhappy about the credit card surcharge is what we like least about this program. Review Source Response from Kangarootime September 13, 2017 Annette, we are so honored to have you as a customer. This one one our first 'resales' where we transitioned to a new ownership team. Thanks for being so mindful with everything going on in your new business. Please let us know how we can add to your NPS (Net Promoter Score) as that is our obsession to assure that you delight the families you serve. Thanks, Scott Wayman Founder and CEO AF Amy F. Assistant director Primary/Secondary Education Used the software for: 6-12 months ### "Kangarootime" December 23, 2019 5.0 Pros The cost of product is great as it is easy to use Cons Wish there was easier way to set up drop in children Review Source Response from Kangarootime January 9, 2020 Hi Amy - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that we've helped your center. We appreciate the feedback about drop-in children and have shared this with our product team. If you have any additional feedback in the future, do not hesitate to reach out. SL Steve L. Owner Education Management Used the software for: 6-12 months ### "Kangarootime has been wonderful to work with. They really care about their customers." August 25, 2017 4.0 Empowering my teachers to be responsible for teacher/child ratios, communicating with parents, and documenting cool things that happen each day. Pros Kangarootime has been wonderful to work with. They really care about their customers and strive to improve the software to meet the needs of my center. Many issues have been fixed or improved within 7 days which is really fast in the software world. Cons Waiting for more great features! I know they work very hard and things are improving very quickly but its hard to wait when your business doesn't wait for you. Review Source TK Tara K. Owner/director Education Management Used the software for: 6-12 months ### "Super user friendly software and amazing customer support" August 26, 2017 5.0 Pros I like that I can check in on my school at any time from anywhere. Parents love the daily reports and personal photo galleries. Teachers love how quickly and efficiently they can enter info throughout the day. Cons Every once in a while when the company makes updates the software temporarily messes up the next morning and can be unusable for an hour or so until they fix it. I will say the customer service is amazing and any hiccups are fixed extremely quickly Review Source Response from Kangarootime August 26, 2017 Tara, we appreciate the review! JH Jenna H. Administrator Used the software for: 6-12 months ### "Life Changing" December 11, 2017 5.0 Pros I love how easy my job is now that I'm using Kangarootime! Everything I have to do as an Administrator is fast and easy and accurate - from billing to reporting and the in-classroom portion is amazing. I love that I can log on from anywhere and see exactly what my ratios are in the entire center, even when I'm home sick. This software changed my life and my staff and parents LOVE it. I have an edge on my competition now that I'm using this. Review Source Response from Kangarootime December 12, 2017 Jenna, Thanks so much for the feedback! MA Melissa A. Director Used the software for: 1-2 years ### " We are so happy with Kangarootime and it's customer service!" April 3, 2018 5.0 Pros What I like most about Kangarootime is the amount of information we are able to share with the parents on a daily basis. Cons There has not been anything that we like least since we have been using Kangarootime. Any questions we have come across, the kangarootime team has been amazing in answering them and guiding us. Review Source CB Carolyn B. Center Director Education Management Used the software for: Less than 6 months ### "Child Care Software" December 27, 2019 3.0 I do not handle the billing side of the program however have heard that we do like the ease of that. Like having all the family information in one place. Pros Nice design of classroom check in's. I would still do some tweaking on this however. Cons Runs VERY slow on our wifi. When typing messages to parents, it lags terribly. We use this program on iPads and does not work well. iPads are new. Review Source Response from Kangarootime January 9, 2020 Hi Carolyn - Thank you so much for taking the time to write a review for Kangarootime. Thank you for the feedback about the slow messagingwe will have one of our team members reach out to troubleshoot this issue with you. If you have any feedback in the future, do not hesitate to reach out. VP Valarie P. Owner Used the software for: 1-2 years ### "What an AMAZING company to work with!! Customer Service is top notch and software is the best!!!" April 3, 2018 5.0 Pros As the owner of a center I love the billing feature and I can control everything right at my computer! Cons There is nothing negative that I can say at all. I all love Kangarootime and everything it has to offer our center! Review Source KS Keely S. Teacher Education Management Used the software for: 1-2 years ### "It was hard to work at the beginning with check ins but over time we got it down pack." September 18, 2017 3.0 we did away with the paper and the signing in daily. Pros That we are able to contact all of our parents at once with the email application. Also that we are aware of when and what children are arriving. Cons That you need to log out every time you need to go to a different part of the program. And that only one person can be logged in at once. Review Source Response from Kangarootime March 14, 2018 Our customer success team was able to work with the staff at Precious Lamb to improve their usability, thanks for letting us know that the staff needed a bit more training on the system! You guys are awesome customers! SL Scott L. Owner Education Management Used the software for: 6-12 months ### "Excellent from the start! Great customer support! " August 26, 2017 5.0 Went paperless Pros This software has everything I need all in one site. The daily reports and the tracking of children is by far the best I have seen out there! I researched many companies and kangarootime was the most user friendly and best deal out there! Review Source Response from Kangarootime August 26, 2017 Thanks so much Scott!!! MB Monique B. Executive Director Education Management Used the software for: 6-12 months ### "We love using Kangarootime!" December 23, 2019 5.0 Pros KT has great and very personal, hands-on customer service! Cons It would be helpful if they were able to expand some of their functions. Review Source Response from Kangarootime January 2, 2020 Hi Monique - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear you love using the software. If you have any further feedback in the future, do not hesitate to reach out to us! bB breanna B. owner Education Management Used the software for: Less than 6 months ### "have only been using this app for a couple months and I love it" September 18, 2017 5.0 Pros The real time report reports and the way the parents can communicate through messenger. Every parent has told me how much they like this app Cons Cant drag and drop :) its taking me a while to remember to click on the steps that I want but I will get use to it Review Source Similar Products Featured ## Related categories [Daycare](https://www.capterra.com/child-care-software/)[Classroom Management](https://www.capterra.com/classroom-management-software/)