# Page 3 | Kangarootime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Kangarootime the right Daycare solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166487/Kangarootime/reviews --- Kangarootime 4.5 (91) [View alternatives](https://www.capterra.com/p/166487/Kangarootime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Kangarootime ## Showing most helpful reviews Showing 51-75 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FP Frances P. Corporate Administrator Education Management Used the software for: 2+ years ### "Kangarootime " December 19, 2019 5.0 Amazing! Pros That it is all inclusive for out industry. Billing, daily reports for children, employee time cards, etc. The customer service is fantastic. I really love this program! Cons I don't have any cons about this software. The cons that I did have they have corrected or are in them process of fixing. Alternatives considered [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Kangarootime All inclusive program as mentioned above and the customer service. Review Source Response from Kangarootime December 27, 2019 Hi Frances - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear that the billing, daily reports and time cards have been helpful to your centers. We also love to hear that our customer service team has been helpful to you! If you have any feedback in the future, do not hesitate to reach out to us! fM fallon M. assistant director Individual & Family Services Used the software for: 2+ years ### "Easy to use and learn" February 2, 2022 4.0 Pros inputting information is simple and not time-consuming, the rooming screen makes it easy to know how many children and staff are in attendance and where everyone is. It was easy to implement and start using right away. Cons all of the toggling back and forth when looking up information about the children. Having to constantly click back into "families" tab or "admin" tab can get frustrating Review Source Response from Kangarootime February 4, 2022 Hi Fallon, thank you for taking the time to write us a review! We're so glad to hear you enjoy our rooming feature and implementation process! We're continuing to improve our user experience so stay tuned! Thank you again for your review. If you have any additional feedback please feel free to reach out. SG Suzette G. Asst. Director Education Management Used the software for: 2+ years ### "Ktime review" January 28, 2022 4.0 Pros The best thing about it is the tracking of children and staff. It helps a lot in making sure you have the proper coverage. Cons I do not like that I cannot put in the next session of kids without changing where they are at the moment. Review Source Response from Kangarootime January 31, 2022 Hi Suzette, we appreciate you taking the time to write a review! We're glad to hear our platform has helped you track children and staff at your center. Stay tuned for more feature updates in the future! If you have any other feedback, please don't hesitate to reach out. PM Pamela M. Assistant Director Education Management Used the software for: 2+ years ### "KangarooTime Review" December 11, 2019 4.0 Overall our experience has been good. Pros The excellent customer support we always receive. And the fact that they take our ideas and implement them the best they can. Cons Invoices don't go through like they are supposed to on some families. Which causes frustrations. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We wanted something more streamline and modern. Review Source Response from Kangarootime December 12, 2019 Hi Pamela - Thank you so much for taking the time to write a review for Kangarootime. We're so happy to hear you've had a good experience with us and that our team has been responsive to feedback. We will take your input about invoices and share it with our product team. If you have any additional feedback in the future, feel free to share it with us! JM Jennifer M. Executive Assistant Education Management Used the software for: 2+ years ### "Love Kangarootime!" April 8, 2022 4.0 Pros Kangarootime is instrumental in processing of payments, and helping our center keep in communication, sharing information and photos of the children with their parents. This has been especially helpful during the pandemic, with restricted access to persons coming into our locations. Cons It would be nice if Kangarootime permitted us to enter vacation credits more than one week in advance for billing. Review Source Response from Kangarootime April 11, 2022 Hi Jennifer, thank you so much for your review! We're so glad that our platform has helped you better process payments and communicate with parents. Thank you for your feedback as we're always looking to improve the product. If you have any additional feedback in the future, don't hesitate to reach out! WG Wade G. Owner Education Management Used the software for: 2+ years ### "Team Work" December 19, 2019 3.0 Good. We appreciate their quick response to issues that are on the admin. side of the software. \[SENSITIVE CONTENT HIDDEN\] routinely joins conf. calls to be sure we know they are listening. Pros The admin side, billing etc works very well. KT has been great to work with when we have an issue. Cons The communication parts and parent/teacher facing side is still lacking. Reason for choosing Kangarootime Great team feel when we had our " presentation ". Very efficient admin side of their software. Review Source Response from Kangarootime December 27, 2019 Hi Wade - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that the billing software has worked well for you and that our team has been helpful. We appreciate the feedback about the parent/teacher facing sidewe have some exciting updates coming next year that will improve all users' experience. If you have any feedback in the future, please reach out to us. JT Jessica T. Director Education Management Used the software for: 6-12 months ### "Kangarootime Review" December 16, 2019 4.0 Billing is very difficult and using the system in our classrooms is difficult. Pros up to date with the times, billing automatically goes onto the statement, when a payment is done online Cons you have to click on every single icon to get to an account, change an account, it is not on the same screen and makes it difficult to input information. It is very tedious and time-consuming. Our other software was very easy to utilize, we could see the charges, account details, all on one page. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Childcare manager expired Review Source Response from Kangarootime December 19, 2019 Hi Jessica - Thank you so much for taking the time to write a review about Kangarootime. We appreciate your candid feedback about the challenges you have with the software. We have shared this with our product team. We're excited to share that we have some exciting updates for next year that will improve the user experience. If you have an input you would like to share in the future, please feel free to reach out to us. KL Karley L. Child Care Director Education Management Used the software for: 2+ years ### "Thank you for making our day to day automated! " February 14, 2024 4.0 Amazing company that continues to improve and grow. Happy to see things change and get better week by week! Pros Their support and staff are incredible. They go out of their way to help and listen to any concerns or suggestions. Cons I sometimes need forms or documents that cannot easily be generated. Reason for choosing Kangarootime Friendly and NON PUSHY staff. I still have calls monthly coming in from other companies trying to get me to switch. Review Source VR Verified Reviewer Marketing Manager Management Consulting Used the software for: Less than 6 months ### "A Step Down from Previous App" April 18, 2019 2.0 Pros It's slick looking and has all of the pieces you'd want as a parent of a child in daycare. Photos, notes, messages, check in/out Cons No notifications other than messages. Other apps will allow push notifications for all updates provided by the facility and this one doesn't. Also, on the activity feed, there is no time stamp. It rounds up/down to the closest hour (e.g. "about an hour ago") instead of saying "38 minutes ago" which is pretty useless when I need to know when the next meal or nap is due. Review Source Response from Kangarootime April 23, 2019 Hi! Thank you for the feedback! We totally understand your need for exact timing on your child's activities, so be sure to check out the "Daily Reports" section through the left hand menu where you can view your child's day with timestamps listed next to each entry. As for the notifications, we'll add some more customization in the future so you can choose what actions will alert you. Our goal is to create something that will fulfill everyone's needs, so thanks again for the feedback and feel free to reach out to us at support@kangarootime.com for any other questions about the new app! DS Denise S. Director Education Management Used the software for: 1-2 years ### "Exactly what we needed!" February 14, 2022 5.0 This is exactly what we were looking for! Teachers were feeling disconnected from parents (and vice versa), and this helped bridge the gap Pros The ability for parents to "check in" on their child in real time! Cons Pictures sometimes take a long time to upload, but that may be our internet speed! Reason for choosing Kangarootime I LOVE that they're "local", and the customer service is amazing! Review Source Response from Kangarootime February 15, 2022 Hi Denise, thank you so much for taking the time to write us a review! We're so glad to hear that our platform was able to increase connectivity at your center. As always, if you have any additional feedback, our team is here to help. Thank you again! JS Jennifer S. Director Primary/Secondary Education Used the software for: Less than 6 months ### "Saint Francis" December 11, 2019 5.0 The one great benefit we have experienced is the automatic charging of the accounts. We used to have to charge the accounts each week. Pros I like that we can send mass emails to all of the parents at the same time, the children's dailies can be sent electronically, pictures can be taken of the children for the parents to see daily, can keep an up to date account of the parents tuitions. Cons Our parents have had some issues with the app and setting up their accounts. We have also had issues with the charges Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Kangarootime Easier to use and had all of the elements we were looking for Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We switched so that we could use less paper and go green. Review Source Response from Kangarootime December 12, 2019 Hi Jennifer - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that we've made parent communication and charing of the accounts easier for you! We will share the feedback about parents setting up the accounts and charges with our product teamif you have any feedback in the future, do not hesitate to reach out! Leigh M. Travel Agent with Mouse Counselors Arts and Crafts Used the software for: 1-2 years ### "It's a wonderful tool to connect with others!" July 17, 2019 4.0 Pros The ability to digitally communicate with clients/parents/coworkers, upload and store photos, and share special milestones Cons There are some bugs to work out from time to time but their customer service team is very responsive and always willing to take suggestions Review Source Response from Kangarootime July 19, 2019 Leigh, Thanks so much for the feedback. We are REALLY excited to show some of the new features and look forward to the continued feedback. BS Brooke S. Owner / Director Individual & Family Services Used the software for: 2+ years ### "Brooke Sale Review " December 16, 2019 5.0 Very good overall. Customer service is wonderful Pros Easy to use, and updated often to accommodate new request from users Cons That employees no longer in the app still show up as option to print time cards. I think there should be an active list of employees and inactive when searching dates worked for timecards Review Source Response from Kangarootime December 19, 2019 Hi Brooke - Thank you so much for writing a review about Kangarootime. We're so happy to hear your positive feedback! We shared your feedback about former employees showing up with our product team. If you have any input in the future, feel free to reach out to us. Thanks, again, for your review! KC Kristy C. Assistant Director Individual & Family Services Used the software for: 1-2 years ### "Good software for Child care facilities" December 18, 2019 4.0 Helps our teachers keep track of diaper changes, feeding etc. Billing is a little confusing but has been helpful. Pros Helps with handling billing and payments Cons Needs a home button on all pages. Some features are hard to use or find. Alternatives considered [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) Reason for choosing Kangarootime Pricing Review Source Response from Kangarootime December 19, 2019 Hi Kristy - Thank you so much for taking the time to write a review for Kangarootime. We're glad to hear that we've been helpful with handling billing and payments. We have shared the feedback about the home button with our product team. If you want to provide more specific feedback to us, do not hesitate to reach out. Thanks again for taking the time! JJ Jennifer J. Executive Director Education Management Used the software for: Less than 6 months ### "Engaging with Parents" December 16, 2019 5.0 Kangarootime has helped our Academy to create excellent family communication between all of the staff and parents. It has created an easy way to manage our classroom ratios and to document child success. Pros I enjoy having one place where parents can get all of their information from administration, teachers, therapists and nursing staff. I also like the ease of receiving payments from parents or guardians in one location where parents can see their invoices and statements. Cons I would like the ability to upload videos to parents about what is happening in their child's therapy sessions. I would also like the ability to have fillable forms within the software for registration and incidents. Reason for choosing Kangarootime I attended NAEYC and heard a lady speak on comparing the different products. After looking at the comparisons, it appears that this was the best product for our needs. Review Source Response from Kangarootime December 19, 2019 Hi Jennifer - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that Kangarootime has helped your Academy improve your communication. We also appreciate the feedback about the ability to upload videoswe shared that with our product team. If you have any additional feedback you would like to share, feel free to reach out to us. CN Cynthia N. Office Assistant Primary/Secondary Education Used the software for: 1-2 years ### "Kangarootime is a great tool for preschools and childcare centers" December 12, 2019 5.0 My overall experience with Kangarootime has been great! The customer service team is swift and considerate. They take suggestions to help make the software more user friendly for our environment. Pros What I like most about the software is the tracking and reporting ability for anything we might need. Cons What I like least about this software is some of the functions require lots of steps that sometimes I forget. Review Source Response from Kangarootime December 19, 2019 Hi Cynthia - Thank you so much for writing a review about Kangarootime! We're happy to hear that the tracking and reporting has been helpful to you. We have shared your feedback about the multiple steps with our product team. If you have any input to share in the feature, please reach out to our team! KP Kellie P. Center Director Education Management Used the software for: 6-12 months ### "Use of Kangarootime " December 16, 2019 5.0 We enjoy it! It makes my employees jobs so much easier! Pros Kangarootime is very easy to operate and the parents love checking in each day on how their child is doing. It saves us so much paper and time by not having to hand write as much. Messaging and taking pictures is a great tool for the parents! Cons Errors occurring but I know the system updates a lot Reason for choosing Kangarootime The owner had chose this program and switched us over to it, much more useful than Procare which was the software we used previously. Review Source Response from Kangarootime December 19, 2019 Hi Kellie - Thank you so much for taking the time to write a review for Kangarootime. We're glad to hear that our software has helped your parents and employees. If you have any feedback in the future, please reach out to us! Thanks again for taking the time. VR Verified Reviewer Travel Agent with Mouse Counselors Arts and Crafts Used the software for: 6-12 months ### "Kangaroo Time has changed how we communicate with parents " August 20, 2018 4.0 Pros I love that I can digitally communicate with parents throughout the day to send photos, anecdotes, and reminders. It has changed how we communicate with them and eliminates all of the unnecessary paperwork. Cons There are still some bugs to work out but I can see that the team is working hard to make improvements Review Source VR Verified Reviewer Co-Owner Education Management Used the software for: Less than 6 months ### "What we've been waiting for" January 9, 2019 5.0 I was thrilled to find out that there was a program out there that managed all things childcare. I am looking forward to new features which will improve an already amazing and efficient program. Pros Easy to use, all management tools are in one place, Cons App freezes if I accidentally hit the "back" button on my phone instead of the "X" when trying to exit the picture gallery, I do not get notifications when my children's teachers send new messages (I typically just happen upon them a day or so later), and it is 100% impossible for me to find a way to delete a guardian; I have been looking both on the app and on a computer browser for 2 days, and am now waiting for a call back from customer service. Review Source AC April C. Director of Operations Education Management Used the software for: Less than 6 months ### "LOve Kangaroo Time" December 16, 2019 5.0 Pros I like the ease of use for our parents and our Staff. We like that it allows the administration staff to see the staff to child ratio at all times. My favorite feature is the automation of the billing cycle. I do not have to push a button every week to push the invoices out and I do not have to run parents payments. Cons That we can not add both parents at registration. We can only add one and they have to invite the other parent, this has caused some issues with some families. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) I was tired of manually running the weekly invoices and parents payments. Review Source Response from Kangarootime December 19, 2019 Hi April - Thank you so much for taking the time to write a review for Kangarootime. We're thrilled to hear that your parents and staff find it easy to use. We also shared the feedback about registration with our product teamwe have some exciting new features launching next year! If you have any input in the future, feel free to share it with our team. AB Alexa B. Director Individual & Family Services Used the software for: 2+ years ### "KangarooTime " December 16, 2019 4.0 Pros I like the Customer service most about this software. Cons I like the billing Features least about this software. Review Source Response from Kangarootime December 19, 2019 Hi Alexa - Thank you so much for taking the time to write a review about Kangarootime. We're happy to hear that our customer service team has been helpful! We would love to hear more about your challenges with the billing featureplease reach out to us and we would be happy to discuss in further detail. Thanks again for taking the time! DF Daniel F. Owner Education Management Used the software for: Less than 6 months ### "Great Childcare CMS!" January 28, 2022 5.0 Pros That its web-based. I really like to be able to have access to everything in the app from anywhere via a browser. Cons Not everything is mobile responsive. Ideally, we would all pages would be designed to also be viewed on a phone, not just a 10" tablet. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Review Source Response from Kangarootime January 31, 2022 Hi Daniel, thank you so much for taking the time to write a review! We're so glad to hear you enjoy our platform! If you have any feedback in the future, do not hesitate to reach out! CP Cecilia P. Director Education Management Used the software for: 2+ years ### "Kangarootime surve" December 19, 2019 4.0 Pros The ability to see who has checked in and when Cons Parents have a hard time setting up or editing profiles Review Source Response from Kangarootime December 27, 2019 Hi Cecilia - Thank you so much for taking the time to write a review about Kangarootime. We're glad to hear that the check-ins have been helpful at your center. We have shared your feedback about setting up profiles with our product team. If you have any feedback in the future, do not hesitate to reach out. TR Taylor R. Director Higher Education Used the software for: 1-2 years ### "KangarooTime " December 17, 2019 5.0 It has been great Pros It is very easy to use, simple that all my employees and parents have no problem figuring out the app/online Cons I don’t like having to log back in every time I leave rooming but I do understand the reasoning as to why it is that way Review Source Response from Kangarootime December 27, 2019 Hi Taylor - Thank you so much for taking the time to write a review about Kangarootime. We are thrilled to hear that our software is easy to use for both your employees and families! If you have any feedback in the future, do not hesitate to reach out! CM Christina M. Executive Director Education Management Used the software for: 2+ years ### "I have enjoyed the software and the switch over. " September 12, 2017 5.0 It is mostly a time saver and parents love being able to pay online Pros I like having all of the parent communication piece and my management piece in one software. like being able to look at what the teachers are inputting. Cons Not having the Employee section ready and not having the Federal Food Program forms ready. Right now not being able to sumbit this form Review Source Response from Kangarootime September 13, 2017 Christina, Thanks so much for the review. Employee section and Food Report automation will be here before the end of the year! Thanks so much for being the best! Similar Products Featured ## Related categories [Daycare](https://www.capterra.com/child-care-software/)[Classroom Management](https://www.capterra.com/classroom-management-software/)