# Page 2 | Kangarootime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Kangarootime the right Daycare solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166487/Kangarootime/reviews --- Kangarootime 4.5 (91) [View alternatives](https://www.capterra.com/p/166487/Kangarootime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Kangarootime ## Showing most helpful reviews Showing 26-50 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Ajshanique R. Eligibility Screening Rep Hospital & Health Care Used the software for: 6-12 months ### "My KangarooTime review" July 21, 2025 5.0 So overall, I had a very great experience using Kangaroo time. And I would recommend it to any childcare program. Pros My daughter attended an afterschool program and they used Kangaroo time. It allows you to see what time your child is dopped off and picked up and many other things. Cons I loved having the app. It felt good knowing I could monitor whether or not my child made it safely to the program. I don't have anything bad to say about it. Review Source MV Melissa V. Regional Director Education Management Used the software for: 1-2 years ### "Kangarootime Review" February 14, 2024 4.0 Pros I love how easy it is to input your classroom's daily happenings. It's very user-friendly to check kids in and out and move them from one class to another. Cons I don't like that we can't message one class at a time. You can either message the whole school or a single child but you can't select classes to message. Review Source Response from Kangarootime February 15, 2024 Hi Melissa, thanks so much for taking the time to write us a review! We're so glad that you like our platform's classroom features! We're always looking to improve our product and will pass your feedback on to our team. If you have any additional feedback, don't hesitate to reach out. Thank you again! - The Kangarootime Team GO Ginger O. Assistant Director Education Management Used the software for: 6-12 months ### "Billing dream come true!" January 31, 2022 5.0 Customer service is prompt and helpful. Responses are personal and not automatic. It makes us feel like real people are looking out for us. Pros We chose Kangarootime because it was a small company with a big heart. It has completed changed the way we bill and receive payments. It is the main reason we have the software. Cons We are disappointed in the messaging platform. We are used to constant contact and miss the ability to make beautiful emails. Only one attachment per email is frustrating. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing Kangarootime Price and customer care. Review Source Response from Kangarootime February 1, 2022 Hi Ginger, thank you so much for taking the time to write us a review! We're glad to hear that our billing platform was able to help make things easier at your center. We appreciate your feedback on our messaging platform and will take it into account as we continue to make improvements. Thank you again for your review. If you have any other feedback, don't hesitate to reach out! KS Karly S. Director E-Learning Used the software for: 2+ years ### "Parent Communication and Updates" February 14, 2024 5.0 Great! My staff and families love it! It is easy to use and easy to read. Pros Parents love the updates on the app, pictures are easy to see, and it shows each days report. Billing is much easier and auto pay can be turned on and you will see detailed messages if payments are returned, pending or failed with an explanation. Multiple parents can be set as primary guardian and can get message notifications. Cons You cannot send individual messages to the staff. Review Source Response from Kangarootime February 15, 2024 Hi Karly, Thanks so much for taking the time to write us a review! We're so glad to hear your parents love the app and that billing is easier for your team. We're always looking for feedback to improve our product and we appreciate your response. Thank you again! AH Ashley H. Center Director Education Management Used the software for: 2+ years ### "Kangarootime is ALWAYS there for your child care business' success!" February 14, 2024 3.0 Pros Kangarootime is always there for me and my team whenever we have questions or need a solution! Kangarootime is always thorough and makes sure that their customers are happy and able to run their school as safe as they possibly can! Cons Right now my biggest complaint with Kangarootime would be that Point of Care can only be used on a tablet or Mac (able to get the app). My work computer is a desktop and I do not always have access to a tablet. I wish that Point of Care was able to be accessed on the computer AND tablet! I love that there is an app, just wish there was an option for admin. who do not always have access to a tablet. Review Source Response from Kangarootime February 15, 2024 Hi Ashley, thank you so much for taking the time to write us a review! We love to hear that our team has been there to help you along the way. We've heard your feedback regarding Point of Care and are actively working on a solution. Stay tuned! Thank you again for your review. If you have any additional feedback, don't hesitate to reach out. Thank you again, The Kangarootime Team RS Rebecca S. Management Education Management Used the software for: 6-12 months ### "Everything in One!" September 29, 2022 5.0 Pros Kangarootime makes daily operations easier. I can check attendance to see how many kids I am expecting. Staff and parents can communicate during the day through the messaging app. Multiple people can be included in a message through a feature to message an entire classroom or the entire center! Billing is done right through the app; parents setup automatic payment through their bank account or credit card so weekly all I need to do is verify the charges. Parts of billing can be confusing like when charges for next week are visible to the parent. It is easy to identify children with allergies because a yellow ring appears around their "face". Parents can put contact information into the app which makes it easier for staff to contact parents. Cons I wish the messages part of the software could be organized, for instance sort messages into different folders; or filter by date or classroom or search word. It is time consuming to sort through an inbox to find what you are looking for. Review Source Response from Kangarootime October 4, 2022 Hi Rebecca, thank you so much for taking the time to write us a review! We're so glad you enjoy the all-in-one functionality of our platform. We love hearing how you use Kangarootime to communicate with families and make billing easier. Thank you for the feedback on our messaging feature. We're always looking to improve! Our team is here if you need anything or have any additional feedback. Thank you again! KR Kellie R. Center Director Education Management Used the software for: 2+ years ### "Kangarootime is very beneficial! " February 2, 2022 5.0 We truly enjoy using Kangarootime, it is very user friendly, our parents are very happy with the app and all its features! Pros Kangarootime is a great software program to use in child care settings! Both staff and parents love utilizing the app. The app is great for communication, allergy updates, medical alerts, billing payments, and sending pictures. I love being able to see all the kiddos on my grouping screen throughout the day, as well as my staff. Cons There is nothing I don't like about KT! Everything is very user friendly, we enjoy using KT! Reason for choosing Kangarootime Better features! Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Better features! Review Source Response from Kangarootime February 4, 2022 Hi Kellie, thank you so much for writing us a review! We're so glad to hear you've enjoyed using our platform at your center! Thank you again for your kind words. If you have any feedback in the future, don't hesitate to reach out! MS MaryKate S. Assistant Director Education Management Used the software for: 1-2 years ### "Easy to use for everyone " February 29, 2024 5.0 Kangarootime misses nothing! You can do everything through Kangarootime. It is great that families don’t need multiple apps or accounts to manage their children’s enrollment. Pros I love the Point of Care app, which is an upgrade from the K1 website. Moving teachers from room to room is easy, and communication with the buildings various populations is much easier on K2! Cons Our parents don’t seem to love it as much as K1. Review Source Response from Kangarootime March 1, 2024 Hi MaryKate, Thank you for taking the time to write us a review! We're so glad to hear the transition from our legacy platform has been positive. We appreciate your feedback on our Point of Care and Parent Apps. If you have any additional feedback, don't hesitate to reach out! Thank you again, The KT Team JD Jessica D. Executive Director Education Management Used the software for: 2+ years ### "Kangarootime is great!!" January 28, 2022 5.0 It has been great! Pros I like how easy it is to communicate with the parents! The parents love it too. Also billing is easy and understandable for the most part! Customer Service is also AMAZING!!! They have helped so much and made it a very easy experience! Cons I feel there are a few things with Billing that I wish were a little more user friendly! Review Source Response from Kangarootime January 31, 2022 Hi Jessica, we appreciate you taking the time to write us a review! We're so glad to hear about your positive experience with our parent communication and billing features as well as ur support team! If you have any other feedback in the future, feel free to reach out to us! JM Jeremy M. Director of IT Education Management Used the software for: 2+ years ### "Great partnership " December 20, 2022 5.0 Pros Customer service is top notch. We have enjoyed working with the KT team and look forward to our continued partnership. The platform is simple to use for the end user. The apps work great and the reporting is better than any we have seen. Cons There have been some hiccups as we work on making the system work for us. However, KT's customer support has worked with us nonstop on addressing any concerns we have. Alternatives considered [Jumbula](https://www.capterra.com/p/141309/Jumbula/) Reason for choosing Kangarootime Jumbula refused to work with us. They were to slow to answer questions and said they wouldn't make any adjustments we needed to use the platform. Review Source Response from Kangarootime January 4, 2023 Hi Jeremy, thank you so much for taking the time to write us a review! We appreciate AlphaBEST's partnership and support. With your help and feedback, we're able to make a beautiful product for centers. As always, don't hesitate to reach out if you need anything. Our team is here to help! Thanks again! - The Kangarootime Team SS Staryl S. Assistant Director Individual & Family Services Used the software for: 2+ years ### "Everyday Use " February 2, 2022 4.0 My overall experience with Kangarootime has been great. It is the best one that I have used so far. It does what I need it to do. Pros I use the childcare aspect of the software. It is easy to use once you know how it works. The communication between the parents and teachers is wonderful. It's easy to use especially for the parents. Billing is easy to use also. I like seeing the centers and which children are in the room and how many. It's very helpful. Signing in for the day is easy and if someone forgets to punch in or out, it's easy to correct. All the different features are easy to use and very helpful. If I'm not sure how to do something Kagarootime does respond in a timely manor. Cons The scheduling app is not that friendly. But it is getting better. Also it doesn't update quickly when checking in/ out children, I'm always refreshing it. Review Source Response from Kangarootime August 22, 2022 Hi Staryl, thank you so much for taking the time to write us a review! We're so glad to hear you like the parent communication, billing, and check-in features we offer. Our customer support team is always here to help with any additional feedback you may have. Thank you again! ME Michelle E. Executive Director Education Management Used the software for: 2+ years ### "An Executive who loves Kangarootime and has all of her centers participating with the program!!!" February 2, 2022 5.0 It has been wonderful! The owner of the company is GREAT! Pros I LOVE That this program is easy to access and that the staff at Kangarootime are so available to help and assist with any questions, concerns or suggestions that you may have! Cons I wish that we were able to move staff from center to center without having them recreate a new account. My understanding is that it will come in Kangarootime. Reason for choosing Kangarootime Loved the rooming module Review Source Response from Kangarootime February 4, 2022 Hi Michelle, thank you so much for writing us a review! We're glad to hear you've had a good experience using our platform! Our next-generation platform does have the ability to schedule staff across multiple centers. Stay tuned! Thank you again for your review! AM Ashley M. Child Care Director Consumer Services Used the software for: 2+ years ### "Love Kangarootime!!" February 21, 2024 5.0 Overall, live KT and everything it offers my company! Pros How much customer support comes with the company and how easy it is to use. Cons I will when we receive messages from families we received an email stating they messaged us. Switched from [SchoolCare Works](https://www.capterra.com/p/40248/Daycare-Works/) KT was easier to use and brought in parents as well. Review Source Response from Kangarootime February 22, 2024 Hi Ashley, Thank you for taking the time to write us a review! We're so glad to hear that our software is easy to use and that your parents love it. If you have any additional feedback, don't hesitate to reach out. Thanks again, The KT Team jH jarod H. CEO Education Management Used the software for: 6-12 months ### "Checks many of the boxes we hoped for" December 23, 2019 3.0 Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program Pros One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics Cons Billing is not intuitive and difficult to learn. It does not integrate easily with our accounting software (quickbooks). Check in/out module can be difficult to use on a tablet due to small size of icons (recommend using the largest tablet you can afford, otherwise icons are tiny). Software does not allow admin to restrict staff to a certain IP address, meaning staff are clocking in/out from anywhere (potential for abuse if staff are clocking in from the parking lot, etc.) Review Source Response from Kangarootime January 9, 2020 Hi Jarod - Thank you so much for taking the time to review Kangarootime. We appreciate your candid feedback about our software and have shared it with our product team. We have some exciting updates this year that will address some of the challenges you're facing with the software. If you have any additional feedback in the future, do not hesitate to reach out. RD Rebecca D. Executive Director Education Management Used the software for: 1-2 years ### "Kangarootime" December 18, 2019 5.0 This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site. Pros This software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site. Cons While in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps. Review Source Response from Kangarootime December 19, 2019 Hi Rebecca - Thank you so much for taking the time to write a review about Kangarootime. We're so happy to hear that we've helped your center with collecting payments and communication with your parents. We shared your feedback about the rooming with our product team. If you have any additional feedback to share in the future, do not hesitate to reach out! EJ Erin J. Regional Manager Education Management Used the software for: 2+ years ### "KT TIME ROCKS!" February 14, 2024 5.0 I have had a good experience with it, and anytime I need help, you are always there. Pros I like the ease, and the communication that we can provide to our families. Cons The only thing that I dislike is when you change and invoice, and its stops the auto payments from going through. Reason for choosing Kangarootime The owners it. I do not know the reason. Review Source Response from Kangarootime February 15, 2024 Hi Erin, Thank you so much for writing us a review! We appreciate your feedback and are so glad to hear you've had a good experience with our software. If you have any additional feedback, don't hesitate to reach out. Thank you again! Shira L. CEO Education Management Used the software for: 1-2 years ### "Awesome Software!" September 16, 2020 5.0 Kangarootime has made the operations of my childcare center and preschool so much easier. I highly recommend Kangarootime Pros Most helpful: integration with the Kisi system for secure keyless entry, easy to use tuition collection via the parent app, ability to send photos and updates of children to parents throughout the day, ability to communicate with families and staff, easy to use parent app giving parents access to all features in one place, customer service is extraordinary, continuous improvements to the product are excellent, training for implementation made adoption of the software very easy, support for centers and engagement of the team with centers is exemplary Cons A bit more expensive than other options but entirely worth it! Honestly, the difference in cost may have been made up by not having to purchase other tools for some of the functions Kangarootime offers Review Source Response from Kangarootime September 24, 2020 Hi Shira - Thank you so much for taking the time to write a review for Kangarootime! We're so happy to hear that our software is helping your center. We have taken your pricing feedback and shared it with our team. If you have any additional feedback in the future, do not hesitate to reach out! SR Shannon R. Director of Progra Education Management Used the software for: 2+ years ### "Admin User " March 4, 2022 5.0 I really enjoy Kangarootime and all that it offer for both families and staff. Pros I really appreciate the classroom and daily note sections of KT as well as the messaging features. Cons It would be nice to be able to move employees in between facilities and have the immunization section easier to input informmation. Reason for choosing Kangarootime Had everything we were looking for in one software. Review Source Response from Kangarootime March 7, 2022 Hi Shannon, thank you so much for your review! We're so glad to hear you're enjoying Kangarootime and our classroom management features. Our new platform has the capabilities to move employees and families between different centers -stay tuned! Thank you again for your review and don't hesitate to reach out with additional feedback! SE Samantha E. Assistant Director Education Management Used the software for: 2+ years ### "KAngarootime" February 2, 2022 4.0 Pros It makes everyday documenting faster, easier, and very helpful to the parents. Makes teachers lives easier, and less paperwork! Cons It crashes A LOT. Has great features but not all of them work. Immunization inputs- too long, too tedious, and too much back and fourth. Review Source Response from Kangarootime February 4, 2022 Hi Samantha, thank you for writing us a review! We're so glad to hear that our software has made day-to-day tasks easier and saved you time! We're continuing to make updates to improve your user experience. If you have any additional feedback, please don't hesitate to reach out. Thank you again! JL Jessica L. Accounting Manager Accounting Used the software for: 1-2 years ### "Accounting Perspective" January 28, 2022 4.0 We would like Kangarootime integrated with our payroll software in the year 2022. Pros User-friendly interface. If the report isn't there, Kangarootime will create it for you. Cons There could be more beneficial information in there on a 'dashboard' that pulls metrics on a daily basis. I believe K2 will be able to do this. Review Source Response from Kangarootime January 31, 2022 Hi Jessica, thank you for taking the time to write a review! We're glad to hear you enjoy our interface and that our team has helped you with reporting. If you have any other feedback in the future, please reach out! HS Hannah S. Regional Director Education Management Used the software for: Less than 6 months ### "KT MLCC-Recent Implementation" February 15, 2024 4.0 Pros \-Customer Service: \[sensitive content hidden\] was and is excellent. He has helped our company (6 childcare sites) set up Kangarootime and get everything started at each location. He is always available and has been beyond patient with us learning the new technology so we can meet our families needs. \[sensitive content hidden\] goes above and beyond! Cons \-Ease of use at times for teachers in POC -Technology disruptions within the app--cannot provide accurate info to needed personnel due to this -Messaging feature-crashes and lose message Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) \-Team energy and overall team culture at KT at Bounce conference Review Source Response from Kangarootime February 19, 2024 Hi Hannah, Thanks so much for taking the time to write us a review! We loved connecting with your team at Bounce and are so glad you've had a positive experience with our software. We will pass your feedback on to our team and continue working on improving our product. If you have any additional feedback, don't hesitate to reach out. Thank you again! - The KT Team EF Erica F. Assistant Director Education Management Used the software for: 6-12 months ### "Useful tool" March 25, 2022 4.0 We have been using it for a while and enjoy having something that enable communication with families and a way to document all aspects of the children's day. It has been super useful and I know there are many programs suited for what we are looking for but Kangaroo Time works best for us! Pros I enjoy the detailed features and the ability to update and edit notes throughout the day. It is fairly easy to use once trained in it. Cons I understand the safety and security of the software, but there is a lot of clicking to get to one area. Often times have to refresh the page a few times to get to one area of the program. Reason for choosing Kangarootime It was the first resource we looked into and it really has worked well for us as a program! Review Source Response from Kangarootime March 28, 2022 Hi Erica, thank you so much for taking the time to write us a review! We're so glad to hear our software has been useful at your center. We're constantly working to improve the product so stay tuned for updates! Don't hesitate to reach out if you have any feedback in the future. Thanks again! DC Daria C. Center Director Education Management Used the software for: 2+ years ### "All You Need in One!" February 14, 2024 5.0 Pros I love how Kangarootime is a multi-functioning app! I can process billing, maintain attendance records, keep contact information for all families, manage a healthy communication system with families, send photos to families and manage a secure keyless entry system for entry into my center. Cons I don't have much negative feedback on Kangarootime. Overall, I am very pleased with the service. Reason for choosing Kangarootime The door integration with Kisi for the keyless entry system/Bluetooth security. Review Source KF Karla F. VP Operations Education Management Used the software for: 2+ years ### "All encompassing childcare management software " December 23, 2019 5.0 Pros We love the fact that Kangarootime has automated so much of our business processes! It's great to have one product that handles everything from accounting to employees to parents. The Kangarootime support team has been great along the way! Cons There are some shortfalls in reporting and there is necessary development to still be done to make the software package as fully robust as it could be. However, Kangarootime has come a long way in development and design since we first became a client in 2017. Review Source Response from Kangarootime January 9, 2020 Hi Karla - Thank you so much for taking the time to review Kangarootime. We're thrilled to hear that our software has automated your business and that our team has been helpful to you! We appreciate your feedback and have shared that with our product team. If you have any additional feedback in the future, please reach out! VR Verified Reviewer Head Start - Enrollment and Program Information Coordinator Used the software for: 6-12 months ### "Functional and useful to a parent" February 6, 2018 3.0 I was able to see pictures and access my child's whole day with the click of a button. Pros I like that the app and the website have the same set up and system functionality. It was easy as a parent to use the system, once I was set up into it. Payments were a breeze in the system, as well. The check in system was helpful and secure. Cons The pictures would glitch and freeze in the app, even when properly updated. On the website version of the software, once pictures were in the system for more than a week, they were unable to be opened. Review Source Response from Kangarootime February 8, 2018 Thanks so much for your review! The parent app is undergoing so very exciting changes and will provide you with some AWESOME functionality very soon. We are always so glad to hear from our parents and our goal is to bring you a connected experience. Please reach out to our customer success team any time! Scott Wayman Founder and CEO Similar Products Featured