# Termly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Termly the right Compliance solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165919/Termly/reviews --- Termly 4.7 (80) [View alternatives](https://www.capterra.com/p/165919/Termly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Termly Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews MA Moustafa A IT ManagerMaritime, 10,001+ employeesUsed the software for: 1-2 years. “Even without extensive legal expertise, we were able to quickly set up complaint docs and embed them into our website.“ January 21, 2025 Marko S ConsultantConsumer Electronics, 2 - 10 employeesUsed the software for: 1-2 years. “The part where Termly pushes a bit too much is when you get the pesky marketing emails but you can turn them off.“ August 20, 2025 Sharlene C Billing CoordinatorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “The software assists you to create a customized policy that covers all the bases.“ January 10, 2025 RG Ruthie G Communications And Marketing SpecialistHigher Education, 501 - 1,000 employeesUsed the software for: 6-12 months. “The customization is way more slow than I thought when ever I get into any trouble they response slow which cause delay in my work.“ January 6, 2025 Marko S ConsultantConsumer Electronics, 2 - 10 employeesUsed the software for: 1-2 years. “They managed to process all our queries and questions in under few hours.“ August 20, 2025 DS Dan S OwnerInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, some add blockers, such as Brave Browser, will block the API from running.“ May 15, 2023 CH Crystal H OwnerComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “Conveniently helps create and adds your site terms to your website“ December 21, 2024 RH Regan H CEO / Founder Professional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months. “Reading through the aspects of the policy acn be time consuming.“ May 3, 2023 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marko S. Consultant Consumer Electronics Used the software for: 1-2 years ### "Profesional and keeps your business SAFE!" August 20, 2025 4.0 Termly offered everything I needed. For more platforms it is the ideal solution. The updates are useful and it loads fast, your servers will be happy. The part where Termly pushes a bit too much is when you get the pesky marketing emails but you can turn them off. Pros Termly customer support is unparalleled. They managed to process all our queries and questions in under few hours. Also very friendly and professional approach to all our needs. Cons The costs. Yes you can get a discount for larger projects but if you run more platforms it will be hard to prove that you are building them. Could be a bit cheaper of professional plans. Review Source DS Dominic S. Digital Marketing Manager Security and Investigations Used the software for: Less than 6 months ### "Termly Is Amazing for Compliance and Policies" May 8, 2023 5.0 Termly has been great to work with. They have been responsive to questions we have had to ask and their app works as intended. Pros We really like that Termly helps us keep on top of compliance and helps us write policies for our website. If anything changes with laws or policies, it is automatically updated. Cons The autoblocker blocks some of our most popular apps on our website including chat, site search, reviews etc. We were able to create a workaround but it would be nice to have the ability to unblock apps and certain cookies in the backend. Alternatives considered [TermsFeed](https://www.capterra.com/p/10002594/TermsFeed/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Termly Termly had the best options that fit our needs at a good price. Review Source Ayanda M. Administration assistant Non-Profit Organization Management Used the software for: I used a free trial ### "Termly Review" January 22, 2025 3.0 My over all experience was great, it is non complicated and you are able to find things easy with no hassle. Pros I found Termly to be very easy to use and to understand. Cons I had a problem with my Termly and when I tried to reach out to the customer helpline, I did not receive any help. Review Source Response from Termly January 24, 2025 Hi Ayanda, Thank you for your review. It's great to hear about your experience. However, I wanted to address your concern regarding the assistance you received with our customer service team. I'm really sorry to hear that. I would like to investigate into it. Can you write to me at support@termly.io please? This will help us improve our service. Regards, Shravan, Termly ES Erika S. auxillary nursing asistant Hospital & Health Care Used the software for: 6-12 months ### "Termly,user frendly and excellent cutomer service" January 23, 2025 4.0 Its a grate platform,its user friendly and customer service is fast to assist when you have a problem,i would love if they could make it possible for us to integrate podia as well. Pros its easy to use and to navigate,even wile using a site like web-flow i found it easy to integrate.The platform provides wonderful services and i would recommend it to others. Cons there services are not currently compatible with podia Review Source VR Verified Reviewer Product Manager Information Technology and Services Used the software for: 1-2 years ### "Efficient and User-Friendly Compliance Tool" January 22, 2025 4.0 Overall, my experience with Termly has been positive. It has significantly simplified the process of managing compliance for my website. The peace of mind knowing that my policies are up-to-date and legally sound is invaluable. Despite the cost, the efficiency and support provided make it a worthwhile investment. Pros I appreciated the user-friendly interface of Termly. It made navigating through the various features straightforward, even for someone not very tech-savvy. The compliance templates were particularly helpful, saving me a lot of time in drafting policies. The customer support was responsive and provided clear guidance whenever I had questions. Cons The pricing structure could be more flexible. While the features are robust, smaller businesses might find the cost a bit high for their needs. Additionally, some advanced features require a bit of a learning curve, which could be streamlined with more tutorials or guides. Review Source Sharlene C. Billing Coordinator Information Technology and Services Used the software for: 1-2 years ### "You can use Termly with confidence." January 10, 2025 5.0 Termly software is supposed to be used to make complex Legal jargon easier to navigate if law is not your Forté. It helps you to write small contracts for your small business if you use the outlines provided. Pretty solid software; helps walk you through policy creation and compliance. Pros You can protect your business and your customers' info. The software assists you to create a customized policy that covers all the bases. GDPR, CCPA It also has a lot of user-friendly features and it offers a free trial. You can actually create one template for your small business for free. Cons This software is excellent for General contracts and general compliance. If you are looking to focus on niche business practices this may not be the right software for you. Termly's templates are Comprehensive. However, businesses with highly specialized legal requirements or those in niche industries may find them limiting. In these cases, a lawyer-drafted approach might be necessary. Review Source VR Verified Reviewer Freelancer Marketing and Advertising Used the software for: 1-2 years ### " Streamlining Compliance Termly" January 5, 2025 5.0 Utilizing Termly has been a for the most part certain experience, particularly for organizations looking for clear answers for consistence. The stage offers a scope of instruments to make and oversee legitimate strategies like protection arrangements, treat assent flags, and terms of administration. Its layouts and auto-update highlights save time and exertion, especially for those new to lawful language. Notwithstanding, the estimating design can feel prohibitive for more modest organizations, and the customization choices could be more adaptable. The UI is spotless yet may demand an investment to see completely. Generally speaking, Termly is a down to earth instrument that offsets convenience with fundamental consistence needs. Pros I love that Termly does all of the truly difficult work for me; everything I need to do is input my data and they wrap up. I am so happy I tracked down this site. Cons One of the viewpoints clients frequently like least about Termly is its valuing structure, which can feel prohibitive, particularly for private companies or new businesses with restricted financial plans. While the stage offers a free arrangement, the highlights are very fundamental, pushing clients toward paid levels to get to fundamental devices like auto-refreshes for strategies or multi-language support. Also, the customization choices for layouts could feel fairly restricted for those looking for more control or extraordinary strategy plans. The UI, while utilitarian, could be more instinctive for novices, as exploring through all elements and understanding their maximum capacity could require some experimentation. Review Source MA Moustafa A. IT Manager Maritime Used the software for: 1-2 years ### "Termly: A User Friendly Compliance Solutions for SMBs" January 21, 2025 5.0 Termly is an excellent tool for businesses looking to simplify their compliance processes without breaking the bank. It strikes a great balance between affordability. ease of use, and functionality. While there is room for improvement in areas like customization and integrations. Pros Termly's friendly UI is awesome as it makes it easy to create, manage and update the policies such privacy policies, terms of services and cookies policies. Even without extensive legal expertise, we were able to quickly set up complaint docs and embed them into our website. The policy generators are very detailed and easy to use, so it provides customizable templates tailored to the needed sector/department. Thus, it saved us time and money. The cookies consent manager is one of the Termly's standout features, as it helps to ensure complaince with cookie laws by providing a customizable cookie banner, automatic scanning of our websites for cookies, and ongoing updates to the cookies database. Cons While the policy generators are comprehensive, customization is somewhat limited for businesses with highly specific or niche requirements. Adding more advanced options for tailoring policies to unique needs would be welcome improvements for sure. The free plan is useful for basic compliance but for large orgs that would need advanced features like "multi language support" or more detailed analytics will definitely need to upgrade to a paid plan and this is where the pricing might be challenging for mid-sized organizations. Although the cookies scanner is effective overall, it occasionally misses certain cookies or categorizes them incorrectly, requiring manual adjustments. Improving the accuracy and granularity of the scanner would enhance the tool's reliability. Review Source RN Richlove N. Finance management Accounting Used the software for: 6-12 months ### "Termly is useful" January 23, 2025 4.0 Termly is user friendly and it is a reliable tool to manage web compliance. It is good. Pros It is very good to use and it has good pricing too. It is user friendly and I encourage people to patronize it. Cons It doesn't really have faults or issues. Overall, it is good. Review Source NL Nicholas L. General Manager Retail Used the software for: 6-12 months ### "Termly - Super Easy, Super Simple" July 4, 2025 5.0 Termly was easy to use, simple to employ and sufficient for all we needed in regard to the terms and conditions needed for our website. Pros Termly made it extremely easy for us to develop terms and conditions for our website. It was very helpful in an area that we did not have sufficient experience. Cons Everything about our experience with Termly was satisfactory. We did not run into any issues whatsoever to speak of. Review Source EK Edward K. Owner Computer Software Used the software for: 2+ years ### "Termly privacy and T & C policies for websites and apps" July 23, 2021 5.0 Very satisfied. Pros When my developer told me I needed a privacy policy and a terms & conditions policy, I had no clue where to start. I built these policies for my business applications using termly, It was simple. and I have modified the policies once or twice. Cons There really is no downside to this product. Reason for choosing Termly NA Review Source NP Nathan P. Head of Business Solutions Retail Used the software for: Less than 6 months ### "It's OK" July 27, 2021 3.0 As above in "cons", had a lot of issues which I think are avoidable and quite basic for a software development company Their support team are pretty poor, they sometimes reply to you but rarely with anything helpful and almost always "I'll speak to our product team". It might be better to put that team in direct contact with the customers. Pros It's easy to set up, it scans automatically for new cookies on the website Cons Doesn't capture customers seeing new cookies which would be a great feature Unable to share data between different websites which means you spend a lot of time putting the same data in multiple places Modal pop-up is "in beta" so when it breaks your website the support team won't help, or reply to your tickets Doesn't work with Google Consent Mode, requests to their support team go unanswered Unable to download consent logs, this is a feature they support but raised multiple times with support and it's been fixed and then broken again Reason for choosing Termly Cheaper than competitors, looked like a good company to work with, seemed easy to sign up and install Review Source Response from Termly July 29, 2021 Hi Nathan, Thank you so much for taking the time to provide a review! It's great that you found Termly easy to use. We apologize if our support team was unable to provide the level of support you expected. Your feedback will help us improve. If there is anything we can do to assist you further, please do not hesitate to contact us at support@termly.io. Sincerely, Betty Ko The Termly Team BC Berk C. Data Analyst Computer Software Used the software for: 6-12 months ### "Termly is a turnkey GDPR compliance platform" September 28, 2022 5.0 Termly helps us to stay compliant with strict data regulation policies. Pros Termly is a turnkey solution for GDPR compliance requirements of our web content. We stay compliant with regulations thanks to Termly. Cons Not offering a free trial period is the most crucial missing aspect of Termly which would be so much beneficial. Review Source AS Amity S. Operations manager Computer Networking Used the software for: Less than 6 months ### "Termly is a critical part of our website infrastructure. " May 2, 2023 5.0 Wonderful! Pros Easy to use. They stay up to date on policy changes and make sure we stay compliant. One less thing to worry about. Cons I haven't found any problems other than a learning curve initially. Review Source RH Regan H. CEO / Founder Professional Training & Coaching Used the software for: Less than 6 months ### "Policies in a minute " May 3, 2023 5.0 I used Termly for my website. it was super as i could cover cookies, terms and conditions, refunds to mention a few key areas. i recommend Termly cut out legal fees to set ot up. Pros Termly is easy to use. Customers can tailor make their policy documents. The documents interface well with any platform. It is not filled with heavy and technical jargon. Cons Reading through the aspects of the policy acn be time consuming. Some of the aspects were too continental specific, but in the draft this was editable. Review Source MZ Muhammad Z. Founder Broadcast Media Used the software for: 6-12 months ### "Termly" May 22, 2023 5.0 Pros its Easy to Manage, don't need to worry about compliance Cons its a little expensive, the price should be around $9.99 per month Review Source JA Joseph A. Owner Information Technology and Services Used the software for: I used a free trial ### "Great software" July 23, 2021 5.0 Pros Easy to use and value for money. I'll be using all the features for my website. Cons There's nothing I don't like about the software Review Source CS CJ S. CEO Marketing and Advertising Used the software for: 2+ years ### "Create and manage policies in a snap" July 23, 2021 5.0 Pros The wizards guiding you through every aspect of a policy helped me ensure I had the right language in all of my policies. Embedding them once complete is super easy. Cons Nothing at all. From the start, Termly was everything I hoped it would be. Review Source PJ Paul J. Owner Education Management Used the software for: I used a free trial ### "Helpful tool in putting together the privacy policy " October 28, 2023 5.0 Overall great experience! This tool is ideal for startups that don’t have enough capital to pay for the legal fee to put together a privacy policy for their websites. Pros The built l-in system just asks your input about your organization and website and automatically generates a privacy policy in minutes. It saved a lot of my time and effort. Cons I love everything about Termly! I have no issues. Review Source KW Kara W. Founder/CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Recommend for ease of use" July 27, 2021 5.0 Pros I love Termly because once you set it up, you are good to go. I am a busy blogger and was so happy to get all of the legal aspects of my blog set up quickly and easily with Termly. Cons Really nothing comes to mind. I found it very straightforward and easy to put the terms and conditions into my website. Review Source JB Josiah B. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Good Product" February 17, 2022 4.0 Pros This is a pretty easy setup and the process goes fairly smoothly. It seems to work to block cookies on the site based on a user's response. Cons I worry that our clients are still able to be sued over things related to this as I believe Termly disclaims any liability. Alternatives considered [Termageddon](https://www.capterra.com/p/174136/Termageddon/) Reason for choosing Termly Full end to end help with this topic. Review Source KW Kathryn W. Owner Management Consulting Used the software for: Less than 6 months ### "Easy to Comply" July 15, 2021 5.0 I was able to get my website into compliance! Thank you! Pros It was easy to create a cookie policy and pop up! Cons I'm not sure of the cost structure of the product. Review Source EC Elena C. Illustrator & Designer Arts and Crafts Used the software for: Less than 6 months ### "Absolutely worth it" June 29, 2021 5.0 Amazing experience. Really satisfied and impressed by the strength of this software. Pros Very easy to use. Integration was also phenomenal. Really easy and fast to set up everything. Gives me peace of mind to have my business running and respecting the laws in different countries. Cons To me it is the monthly subscription. Since I am so small. But it is still worth it. Review Source CI Clio I. Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Good software for managing policies" July 16, 2021 5.0 Pros Easy to implement, update and use. All policies in one place. Cons Sometimes you need to look around for a bit longer than anticipated to find the setting Review Source RB Roberto B. Founder Information Technology and Services Used the software for: Less than 6 months ### "Startup using termly" June 19, 2020 5.0 Good, but dislike the subscription basis. Pros Great product, easy to use and efficiently meets needs Cons I did not like the fact that I had to keep paying a subscription even if I was not using it Reason for choosing Termly Costs, ease, and quickness of use. Review Source Similar Products Featured