# Hubdoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hubdoc the right Bookkeeper solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165724/Hubdoc/reviews --- Hubdoc 4.2 (92) [View alternatives](https://www.capterra.com/p/165724/Hubdoc/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hubdoc Ease of use 4.1 Customer Service 3.8 ## Pros and Cons in Reviews FM Fiona M Business ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Love the way Hubdoc makes it easy to keep track of multiple receipts from multiple staff members using company credit or debit cards.“ May 29, 2025 Karen G Administration ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes customer service unavailable, but that is more to do with time zones than a fault of Hub Doc.“ August 7, 2025 SS Susie S ManagerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “It works well as a basic online filing cabinet and keeps documents organized.“ June 5, 2025 Rino N PartnerAccounting, 51 - 200 employeesUsed the software for: More than 2 years. “The login and initial access is a but clumsy. Although you can use your Xero login, it does feel like a few too many screens to go through to set it up“ February 15, 2023 LR Lisa R Office managerUtilities, 11 - 50 employeesUsed the software for: 6-12 months. “This makes it much easier for our accountant to manage the books and spending. “ July 9, 2025 TW Trent W Financial ManagerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years. “This software is horrible, the data extract is poor in comparison to Dext and it takes a long time to process. If it was not free and part of Xero, we would not use it.“ November 12, 2022 Karen G Administration ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Hub Doc makes it so easy to keep track of essential documents. “ August 7, 2025 SK Sachin K Associate BookkeeperAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “How I am not able to process USD and other foreign currency invoices to Quickbooks anymore.“ October 4, 2022 ## Showing most helpful reviews Showing 1-25 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karen G. Administration Manager Information Technology and Services Used the software for: 6-12 months ### "Streamlining document sharing must have" August 7, 2025 5.0 Hub Doc makes it so easy to keep track of essential documents. Prior to this Receipts got lost so unable to verify correct amounts for accounting purposes, on that line being able to link directly into the accounting programme used means less margin of error. The ease of sharing documents with a few steps makes life so easy and timely. Pros Ease of Use, document management and file sharing, lessens the need to keep paper receipts. Makes keeping track of documents easier. Cons Sometimes customer service unavailable, but that is more to do with time zones than a fault of Hub Doc. Review Source DJ Daniel J. Accountant Accounting Used the software for: 2+ years ### "Excellent software for capturing data from documents" October 12, 2022 4.0 I love Hubdoc and find the value for money outstanding. Pros The data extraction and setting up rules to push the bills through to Xero automatically. Included in the price of Xero. Automatic storage of documents by name of suppliers. Notes added by the client attached to bills is also very useful. Cons Adding new accounts requires a dummy email address, which is strange. More complex bills need quite a lot of manual input, especially with CIS and multicurrency. Quite an outdated layout and feel. Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Hubdoc The best solution for Xero especially for price sensitive clients, not willing for more premium product like dext prepare Switched from [Dext](https://www.capterra.com/p/160189/Dext/) The client became more price-sensitive due to the recession and wanted to cut costs. Review Source SS Susie S. Manager Accounting Used the software for: 2+ years ### "Hubdoc Review" June 5, 2025 3.0 It works well as a basic online filing cabinet and keeps documents organized. It would be better if it go back to the way it was. Pros It creates the folders for your documents and it extracts statements to csv files. The simplicity of the platform. Cons Hubdoc has changed since it stopped the fetching. Originally it was able to fetch bank statements. Searches are complex and do not always find the document. Some navigation difficulties within folders. Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Hubdoc Needed simple features at the time. The dashboard and ease of use for the client. Easy to implement Review Source VY Veronica Y. Accountant Accounting Used the software for: 2+ years ### "Could not work without it" October 11, 2022 5.0 Pros I like the way Hubdoc stores data in file folders similar to a windows/Apple document manager I like the tag feature so I can also highlight documents into other groupings without having to chainge the vendor name. I also love the reposting feature if there was an error when the item was posted originally. Cons Sometimes the AI is off significantly on the data extraction. I dislike that they no longer have bank statement direct links Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Hubdoc It was a better interface for that client. The folder setup and ability to tag items met their needs better Review Source MAF Margaret Ana F. CEO Marketing and Advertising Used the software for: 2+ years ### "Great value & ease of use for the money!" May 18, 2021 5.0 Overall I was very happy with the software and when I was working as an online accountant, all my clients were subscribed to it for receipt submittal. I still use it for my personal businesses. I would highly recommend it for all small businesses that accumulate a lot of receipts. Cuts down on the paperwork. Pros I really like how the setup is easy and the integration with QuickBooks Online is smooth. I really like the mobile app and that you can upload receipts on the fly. Cons I was disappointed that the program does not allow us to setup suppliers on the fly that are in a currency other than our native one (other than the one setup as the "main" one in QBO). I also would get a bit frustrated when the syncing would randomly stop for the banks (but this may not be their fault). Switched from [Dext](https://www.capterra.com/p/160189/Dext/) Receipt bank was not only very costly but also was really made for the businessman/salesman that has to account for an expense report. It was ideal for that, but not so much for the regular entrepreneur. Review Source Rino N. Partner Accounting Used the software for: 2+ years ### "Hubdoc - The essential Xero companion" February 15, 2023 4.0 Very positiv experience and does the basics well Pros Easy to use and set up. It is bundled with Xero which makes it very affordable Cons The login and initial access is a but clumsy. Although you can use your Xero login, it does feel like a few too many screens to go through to set it up Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Hubdoc The pricing of Hubdoc (free with Xero) is the main consideration Review Source AP Ariel P. Accountant Accounting Used the software for: 2+ years ### "Hubdoc" February 18, 2020 5.0 Great experience, easy to use, integrates with many providers to pull documents from. Pros Amazing concept, documents in one place makes reconciliations and audits a breeze. Affordable partner pricing makes recommending Hubdoc to clients a no brainer. Cons Receipt management for company paid cards and reimbursable employee expenses is lacking. Hubdoc doesn't read the receipts to determine which card was used and automatically allocate that receipt to X employee. Employees should be able to setup Hubdoc inboxes with their own email address to send receipts to. Feeds break often so if that could be improved that would be great as well. Reason for choosing Hubdoc Much easier to use, cloud based, pulls documents from sites automatically. Review Source LB Lissa B. Accountant Furniture Used the software for: 2+ years ### "Document Storage" December 10, 2020 4.0 A great first step into getting our essential documents all in one place. Pros We implicated this solution for our document storage problem. This was out first document storage solution. Is easy to drop files into software or email into hubdoc. Cons Organizing documents into folders is a bit tricky, buy can easily search for and find what you are looking for. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing Hubdoc We actual use both, 1 for storage and 1 for documents that we update. Review Source BW Bevan W. Sales, Accounts Construction Used the software for: 1-2 years ### "Streamlines workflow and saves time" May 22, 2025 5.0 I have used Hubdoc a lot. It streamlines my workflow and saves me time, and makes it easier to create a digital copy of invoices/receipts and then get them reconciled in Xero. Pros Hubdoc saves a lot of time with scanning receipts and invoices and getting them into Xero. It also means I have a digital copy of all my paperwork as a backup. Cons Occasionally, an email sent to Hubdoc doesn't make it or doesn't load correctly. Usually this seems to be how the email was formatted by the original sender. Review Source VR Verified Reviewer Coordinator Entertainment Used the software for: Less than 6 months ### "Hubdoc receipts " July 23, 2025 5.0 Hubdoc makes receipt reconcilling and invoice processing much easier when updating cost mangers and cost reports. Pros Ease of data extraction when processing receipts and invoices, removed the tedium of data entry for dates/addresses or references and amounts. Cons I find adding new contact or suplier inneffiecient. Firstly by adding new rather than just inputting, and then doing again when publishing, ideally this could be extracted from the receipt or invoice. And I user has to input it manually, then it should be able to be done without the extra step of having to select the the add new button. Review Source SD Sebastian D. Senior Finance Officer Accounting Used the software for: 2+ years ### "Hubdoc Review" April 4, 2025 4.0 Pros The integration it has with Xero is very useful being able to pick up information from the invoices. Cons I haven't had any major issues since using Hubdoc. Review Source KS Kyle S. Partner Used the software for: 2+ years ### "Game Changing" March 15, 2018 5.0 Pros Aside from the auto fetching, OCR, the App, the support team and the configuration capabilities, my favorite feature is the ability to integrate transaction level receipts directly into bookkeeping software like QuickBooks Online or Xero. The ability to drill into an transaction and see the physical source document (in seconds) is an absolute game changer! I also love that they are Canadian company. Cons Sometimes the auto fetch connections go down, but the support team fixes the issue as fast as possible. I would also appreciate SAML based SSO in the future. Review Source AB Alexandra B. Owner Restaurants Used the software for: 1-2 years ### "I use HubDoc nearly daily to process invoices for my business. " March 7, 2018 4.0 Time Saving , Reduces Errors, Allows me to work remotely. Pros I love that I can access HubDoc wherever there is an internet connection and go through my invoices. The coding makes it so much easier and faster to get through a tedious task. I have integrated HubDoc with Xero and having both tools synced together means that I can handle 90% of the bookkeeping for my business remotely. I also really like that invoices are stored so that I can access then later and not worry about paper copies taking up space. The text recognition is pretty accurate and HubDoc learns as it goes - saving time and minimizing errors. Cons Sometimes HubDoc doesn't read certain fonts properly and contacts are recreated multiple times. There doesn't seem to be a way to delete duplicate contacts which clogs up the list. Occasionally, document uploads fail which can be a pain, but this seems to be fairly infrequent. Review Source CM Chris M. General Manager - Operations Construction Used the software for: 1-2 years ### "Simple Inexpensive OCR Solution for Document Intake" April 11, 2020 4.0 Our financial data entry used to be extremely manual - too much manual entry. We eliminated 75% of our data entry in this area, which in turn was a huge result in business efficiency. We also reduced our paper printing by about 90pc; decreased turnaround time for vendor payments, and increased the accuracy of our books. Pros Very simple interface - one screen to get all your work done. It processes documents quite fast and does the job well. Cons Mobile app is limited with some of the features, not all of the web-based features translate across to the mobile app. Reason for choosing Hubdoc It came as part of the service package offered by a new bookkeeping firm. Review Source TK Travis K. Accountant Financial Services Used the software for: 2+ years ### "Perfect for getting all your receipts online" September 22, 2020 5.0 Hubdocs is a really great way to store information in a format that makes it easy to find. No more shoe boxes or receipts! Pros Great bit of software that is easy to use and easy to teach clients how to use. Keeps all my receipts organised and easy to track back to source documents. Cons I have nothing bad to say about this software. Xero now included it for free in their basic package. Review Source GA Gillian A. Musician Entertainment Used the software for: 1-2 years ### "Hubdoc is fantastic!" November 21, 2023 5.0 Pros Hubdoc makes saving all of our paperwork in one spot a walk in the park. It’s so easy to go back and look for old receipts by supplier. Cons I find zooming in and out on a receipt not intuitive at all. Review Source JB Jodi B. Administration Manager Commercial Real Estate Used the software for: 1-2 years ### "Makes bookkeeping more efficient " December 14, 2023 5.0 Pros I love that Hubdoc makes bookkeeping more efficient. A great time saver that accurately imports data into our accounting system. Cons It took a little while to get the hang of using it regularly, but I think that is just the learning curve of implementing a new system. Review Source Samantha R. Executive Personal Assistant Oil & Energy Used the software for: 6-12 months ### "Hubdoc for organization on the go" February 25, 2019 5.0 When having multiple users or cardholders linked to one account, this is a very helpful software to organize all of those potential receipts and transactions into one platform and folders. Pros The receipt capture capabilities and the quick link between the mobile app and online platform is flawless. The feature is quick and you can capture, rename, and file within seconds. Data entry becomes a breeze. Cons More smart technology to read receipt information in the future would be great. Review Source vM valerie M. Clinic Manager Cosmetics Used the software for: 2+ years ### "Hubdoc is a good system to link up to Quickbooks" April 16, 2021 3.0 Liked it at first. Now more difficult with 2 step authentication. Pros We originally set up this service to manage our financial documents linked to Quickbooks. Its a great system that will go and fetch your documents and bills from different companies. Cons Now that 2 step authentication is a trend, they have not overcome that issue. With 2 step, the documents cannot be fetched defeating the purpose of the software. Review Source VR Verified Reviewer Tax Advisor & Consultant (Enrolled Agent) Used the software for: Less than 6 months ### "Relatively simple to use, having slight difficulty separating mine and my clients' accounts" June 26, 2018 5.0 Pros The application offers ease of use and helps to become more paperless. This will be more and more important in the future and the QBO integration really helps as well. Cons Web design is somewhat confusing to split multiple accounts, there could be some improvements on the layout to make lessconfusing. Review Source DB Dana B. Owner Alternative Medicine Used the software for: 1-2 years ### "I love HUBDOC" December 15, 2020 5.0 My tax preparer loves that I am so organized with my receipts and statements. Instead of having to scan items into your computer and organizing items, it is all in the app. Pros Hubdoc connects easily to your bank accounts and your statements upload automatically. I love that all my receipts and statements are in one place and easily accessed. Cons I have not had any issues with Hubdoc at all. I have been using it for 2 years and it has been wonderful Reason for choosing Hubdoc My accountant told me about it. Review Source RO Rachel O. Bookkeeper Financial Services Used the software for: 1-2 years ### "Good for receipt management" May 5, 2022 4.0 Pros I love being to send receipts to Quickbooks and having the expense already recorded there by the time I work through the bank feed. Clients can send receipts to Hubdoc instead of filling up my emil. Cons I don't like the price, it is only worthwhile if you have a decent paying client and they actually utilize it. I also wish they would allow you to send deposit type transactions to Quickbooks. The bank statement fetching doesn't always work either. Reason for choosing Hubdoc It is cheaper for a few clients. If you have 20 or so clients Receipt Bank is cheaper. Review Source VR Verified Reviewer Trainee Accountant Accounting Used the software for: Less than 6 months ### "Hubdoc Review" November 4, 2022 4.0 Pros The ease of use, I came into Abbeygate Accoutancy with no experience and learnt Hubdoc very well in a very short time. Cons The speed and efficiency of the software. Review Source AN Alexander N. Tax Professional Accounting Used the software for: 1-2 years ### "Very useful software for bookkeeping. " April 22, 2018 3.0 It's save a lot of time any way. Pros Simple price, unlimited documents, automatic fetch documents and statements from banks and other service providers. Cons Android application some times not working - you think you send document photo to HubDoc, but not... Hand written bills/invoices (and not only) not recognize very often. You need to control it every time. Review Source AS Andrew S. Chief Executive Officer Accounting Used the software for: Less than 6 months ### "HubDoc" December 21, 2022 5.0 Overall, the software did what I wanted it to do however it was not necessarily userfriendly. Pros I like the fact that the program had an app which made it easy to upload documents from anywhere. Cons There was a learning curve for the software and it did not properly capture or record receipts all the time. Review Source Similar Products Featured