# Worldpay for Enterprise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Worldpay for Enterprise Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/165694/Virtual-Terminal

---

# 

 Worldpay for Enterprise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Worldpay for Enterprise

## What is Worldpay for Enterprise?

Worldpay is a leading payments technology and solutions company with unique capabilities to power omni-commerce across the globe. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online from anywhere in the world. Annually, we process over 40 billion transactions across 146 countries and 135 currencies. We help our customers become more efficient, more secure and more successful.

## What is Worldpay for Enterprise used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

57%

Neutral

3%

Negative

40%

Starting price

£19

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Worldpay for Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Worldpay for Enterprise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Worldpay for Enterprise

3.3 (30)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

£19

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (30)

Ease Of Use

4.5 (26,261)

Value For Money

2.7 (23)

Value For Money

4.4 (20,123)

Customer Service

2.6 (26)

Customer Service

4.2 (20,380)

## Worldpay for Enterprise alternatives

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (479)](https://www.capterra.com/p/182990/GCPAY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/10014229/Zil-Money/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/165694/Virtual-Terminal/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Debit/Credit Card Processing

3.9 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

In-Person Payments

3.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Transactions that typically involve face-to-face interactions between the payer and the payee

Mobile Payments

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Online Payments

3.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Recurring/Subscription Billing

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

ACH Payment Processing

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Worldpay for Enterprise 8 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Accept and process credit/debit card transactions

Transactions that typically involve face-to-face interactions between the payer and the payee

Clients can submit payments via mobile devices

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Estimate or forecast of a future scenario based on the study of present trends

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Get Advice

We can help you find the software with the features you need.

Features

3.1 (30)

3.1

Based on 30 reviews

## Pricing

Value for money

2.7 (23)

[View pricing plan details](https://www.capterra.com/p/165694/Virtual-Terminal/pricing/)

Gateway Standard

£19.00

Flat Rate,Per Month

It includes:

-   Fast Payouts
-   Fraud Prevention
-   Global Reach
-   PCI Compliance
-   Real-Time Data
-   Recurring Billing

Gateway Advanced

£45.00

Flat Rate,Per Month

It includes:

-   Fast Payouts
-   Fraud Prevention
-   Global Reach
-   PCI Compliance
-   Real-Time Data
-   Recurring Billing

Value for money

2.7 (23)

2.7

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.6 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.6 (26)

2.6

Based on 26 reviews

## User reviews

Overall rating

3.3

Based on 30 reviews

Filter by rating

5(12)

4(5)

3(1)

2(5)

1(7)

Mentioned topic

Sorted by most recent

KV

Katherine V.

Spa Manager

Health, Wellness and Fitness

### "Not a great option!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 6, 2025

Overall - negative experience. I was thankful when we made the switch away from using this payment processing system.

Pros

I really did not love my time working with Worldpay. We eventually switced to a different payment processor - this switch was much needed.

Cons

Everything was complicated - refunds, researching transactions for clients, etc. Too many regulations and rules and different platforms to perform different functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZL

Zoe L.

Veterinary Assistant and Office Manager

Veterinary

### "There are much better options than Worldpay"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 22, 2024

Worldpay has many issues with their technology and customer service. Their portal is not user friendly and finding statements or transactions is time consuming

Pros

It integrates to Covetrus Pulse without a widget or external window.

Cons

Customer service is the awful. Hold times are long and when you finally reach a representative the call quality is awful and they don’t speak or comprehend much English. Expect to be transferred and connected at least 6 times before getting your issue addressed.

Switched from

[Progress OpenEdge](https://www.capterra.com/p/241738/OpenEdge/)

New software that OpenEdge did not integrate with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Joseph S.

Developer

Computer & Network Security

### "#2 In the top 3 of all Payment Processors!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 5, 2024

Overall I would use them again. There were no negative experiences with regard to their technology and processing of payments. I'm excited to see the new features they are adding to their lineup.

Pros

Worldpay had the absolute lowest processing rates when compared to all other options. Their online platform was stable and functional.

Cons

The support was lacking. I could not understand the person on the phone due to heavy accent.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)

Reasons for choosing Worldpay for Enterprise

We were already familiar with them because we had used them in the past.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Denise K.

Directors

Wholesale

### "Pay with world pay "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 5, 2024

I’ve used there card machines in my business for many years and always been treated well

Pros

Card machine is nice to use like a pad and settlement in your account quickly

Cons

Nothing to dislike about at all the product is excellent

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Caitlin B.

Owner

Construction

### "Avoid Worldpay"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 2, 2024

From day 1 setting up the swipe reader there was an issue. All of our payments were held for unknown reasons. Clients were lost, causing damages to the company. I highly recommend steering clear of worldpay.

Pros

I have no pros to give. this has been a horrible experience.

Cons

The swipe reader was not easy to setup. Worldpay does not have good communication.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Worldpay Fis system was recommended through our bank as they are a third party provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Benjamin G.

Private Practice Administrator

Medical Practice

### "Reliable and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 18, 2024

Very reliable, easy to generate reports to extract payment information. We use it in the simplest form so can't comment on e-commerce, but if you just need a wake to take card payments remotely it works very well.

Pros

Very easy to take phone payments, just enter the relevant information and click send. Email confirmations also mean fewer customers phoning up to query payment progress.

Cons

Updating shopper emails if you are given an incorrect one can be finicky, but is very rare and doable if you know how to do it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PO

Patrick O.

Owner

Automotive

### "Terrible company stay clear"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 21, 2024

Stressful and unpleasant not one thing done right. Gave them plenty time to resolve problems. Customer service of you can call it that just hang up the phone.money payed into wrong account. Company name incorrect. There company representative doesn't have a clue and is hopeless I'd like to see has he even the correct financial credentials. I will be following up with an investigation from ombudsman as I believe this company has poor performance and will not allow you to make an official complaint.

Pros

Nothing could not say a good thing about them. Most frustrating experience I ever had in business in the last 24 years

Cons

Everything was a shambles and unprofessional from the start. Incorrect billing. Poor customer service I wouldn't even call it that as it's not a service provided to the company. Very bad reps sent to set up would have rather given my information to a cocker spaniels than the person who set us up. Incorrect allocation of funds to the wrong account couldn't even get the company name right

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

David C.

Administration Mgr.

Machinery

### "Not listening to the customer"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 7, 2024

I am not happy with the customer service I received from World Pay. the CSR's were polite enough. I was advised I "can't" track your package, which is idiocracy as they could take the initiative to open the UPS tracking app and advise me where my package was. I was advised I "can't" email you a shipping label to correct our shipping error. I am not sure Can't is in my vocabulary when it comes to taking care of a customer. It obviously is a word that World Pay embraces with taking care of their customers.

Pros

My machine went down after the first time used.

Cons

I used my machine one time. On my second attempt the machine became unrecognized.. which means you have to get a new machine. I contacted the number on the back of the machine. I spoke with the customer service person. I advised the CSR that my IT department had given me a machine that was originally assigned to another branch in our business. I gave the CSR the information about where it was originally assigned and where the equipment was installed. I went through some trouble shooting steps the CSR walked me through. I was advised that the machine had to be replaced. In the process of locating the equipment in World Pays system, I made it clear where the equipment was being used. We went over where to send the equipment in the end. I had not received the equipment after a couple of weeks. I followed up with the company asking where we were at in me getting the replacement equipment. I was given a tracking number by the World Pay CSR and while we were on the phone i tracked the package, because I was advised they did not do this. Which I thought was lacking in assisting me find the equipment. I discovered they sent the equipment to the wrong location. This is an example of the initial CSR not listening to the customer and inputting the correct information, so I might receive the equipment where it was needed. I advised the CSR that the simplest way to resolve my problem was to email me a shipping label and I would get it to the correct person so the equipment could be forwarded to where it was needed. I was advised that someone would contact me within 24-48 hours. I was contacted by the CSR within 30 minutes by telephone. To my surprise their resolution was for me to handle getting the machine to my location. The equipment with shipping I am sure would cost less than $10-15 dollars either sending it ground or USPS. I commented that I was not happy with that resolution. The mistake was not mine. Yet, I was tasked with correcting the issue. As a customer, I find the incompetence of documenting and forwarding the equipment to the wrong location unacceptable. Only to tell me it was my responsibility to correct their mistake in paying for the shipping. I find this an example of Terrible customer service, Especially for such a new customer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sharron C.

Dentist

Hospital & Health Care

### "Do Not Use"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 15, 2024

Terrible, absolute shambles of a company

Pros

Absolutely nothing. This is a complete disgrace of a company

Cons

Customer service is appalling. I’ve spent hours on the phone over the last 3 weeks. Today my card machine was terminated leaving my business without a card payment machine. They have taken payments over the past 3 weeks and not forwarded them. I now need to wait 10-15 days for the Due Diligence Team to review my case. Go elsewhere at all costs

Reasons for choosing Worldpay for Enterprise

Clydesdale Bank recommended Worldpay when I opened my business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Ryan C.

Account Manager

Computer Software

### "Great option for a payment processor for our mid-tier client"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 30, 2023

Pros

Ease of integration and clear and concise documentation for set up has made this one of our go to recommendations for clients if they need a payment processor.

Cons

Sometimes the responses from their support team can be a bit slow. But that is rare. Otherwise there are not many issues we have had.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/165694/Virtual-Terminal/reviews/)

Popular comparisons

[PayPal vs Worldpay for Enterprise](https://www.capterra.com/compare/165694-207944/Virtual-Terminal-vs-PayPal)

[Venmo vs Worldpay for Enterprise](https://www.capterra.com/compare/165694-222572/Virtual-Terminal-vs-Venmo-) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)