# Limelight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Limelight the right Budgeting solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165603/Limelight/reviews --- Limelight 4.5 (38) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Limelight Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews AS Alicia S Senior AccountantConsumer Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It is so customizable and the implementation team has done a great job in translating our numerous Excel files to a workable and easy method of budgeting templates and input pages.“ March 28, 2024 JR James R Cash Manager/Financial AnalystFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “All transactions have to be loaded which is a drag on API call time and size.“ July 19, 2023 AB Alex B Accounting ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “Our only issue has been the technicians over engineering important pieces of our environment that has made it hard for me, the internal administrator, to navigate without help; but the limelight customer success team has been great and straightening this out for me.“ April 12, 2023 RA RODERICK A Vice PresidentEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “Creates a decent dashboard that captures all elements of a budget“ September 16, 2024 JR James R Cash Manager/Financial AnalystFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “There is a learning curve, but once you get the hang of it there is a good deal of flexibility with report building to represent many different kinds of calculations“ July 19, 2023 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Benny C. Sr. Project Manager Non-Profit Organization Management Used the software for: 6-12 months ### "We gained faster reporting and analysis" January 15, 2019 4.0 Limelight is adding tremendous value to our organization. Users find it easier to adopt the system and we now have a centralized place for budgets, expenses, and reports. Information is so much more readily available to our senior management. Pros It has a better user interface than the native TM1 software. Cons We were hoping to have Single Sign On right out of the gate but owing to our specific environment in our company, it did not go smoothly during implementation and we needed to push it to the next phase. Review Source JD Jeremy D. FP&A Lead Computer Software Used the software for: 1-2 years ### "Great customer and technical support" June 9, 2023 5.0 My overall experience has been positive. The team at Limelight responds to our inquires timely and are very helpful. Pros What stands outs are the custom solutions offered by the technical staff and the ability to re-engineer processes to achieve better results. Cons The parts of the software that are excel like should continue to add more excel features. This will help users who are transitioning from excel learn the software faster. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed a solution that would allow for global changes and updates. Review Source EV Eric V. Senior Accountant Airlines/Aviation Used the software for: 1-2 years ### "FlightAware" January 16, 2023 3.0 Unfortunately our business needs changed during implementation due to acquisition but we were able to adjust during implementation to suit our new FP&A needs from our parent company. Pros The data import from our ERP and timely and accurate, and the reports generated for financial statements and internal reporting are critical to our monthly financial review. Cons Report building is a little complicated, but the trade-off is the support staff is very responsive in helping you trouble shoot your report building problems. Reason for choosing Limelight Cost value based on the size of our company and our newly developed FP&A process. Review Source JP Julie P. Assistant director of finance Consumer Services Used the software for: 6-12 months ### "Limelight review" January 22, 2019 4.0 I have to say that I was expecting the set up to be a little bit easier. I understand that every company has different needs so the design is done from scratch but I thought a budget is a budget same for all companies. Not being a computer geek, I have learned that all the relations between downloaded data, the input templates and the reports have a complex inter-relations that any little thing can set off wrong. Limelight staff were very quick to understand our environment and with every testing phase corrected any issues that came along. The development stage was very hands on and the limelight staff was always there to make any changes required when expected results were not coming through. They never give up until they figure out how to get what we want and have all the necessary knowledge within their organization be it accounting or programming and technical interface with various plateforms. They never hesitated in bringing help from other members of their team even if they were not specifically assigned to our project. Pros Being in the service industry, our most important expense is wages and it happens to be the most complex expense in our organization combining multiple collective agreements, progression rates, multiple benefits, and also incudes multiple funds , regions and departments. Limelight designed a combined integration of input from our accounting data base and manual overrides with recalculations that gives us the most accurate budget all the way down to the individual employee. What would normally take dozens of excel spreadsheets in all done through a few templates and flow trough to our financial statements under budget column Cons Limelight was able to provide us with all the necessary features so there is really nothing that I do not like in the software. It does take a bit of getting used to to navigate the steps but Limelight provided training and went so far as provide us with our own personal how to instructions . Review Source KA Kendra A. Nurse Medical Practice Used the software for: 2+ years ### "Exceptional " July 16, 2021 5.0 Pros It’s reliable, accurate, and fast. If there are any issues, it’s easily fixed. Cons I like it all. It all works exactly like it should. Review Source MK Megan K. Corporate FP&A Manager Real Estate Used the software for: Less than 6 months ### "Still at the starting line but excited for where this platform will take my team" May 2, 2019 5.0 If every sales team and integration team were like Limelight, the business world would be a better place. All too often in my career, the sales teams justified the reputation of the "Sales" guy, constantly over promising while the platform underdelivered. The disconnect between the sales team and the implementation team was, more often than not, a gap that could rarely be filled. From my first conversation with the reps to the continued working relationship I carry with the customer reps, I have every ounce of confidence that Limelight as a platform, and as a partner, was the right choice for our team! Pros Right from the start, the platform was visually familiar and seemingly uncomplicated. Its ability to communicate with our accounting software, virtually seamlessly, promised to increase our ROI on the time committed to completing variance reports and conducting variance analysis. Throughout the demos I couldn't help but think "this is too good to be true, nothing is this easy". I was convinced of its benefits from the end user perspective but was concerned about the potential complication of the back end or maintenance of the software. Much to my surprise, Limelight was true to their word, the back end and maintenance has been just as smooth as promised. Cons Given that I am still in the construction stage, I am not in the position to comment on this aspect as of yet. So far, I am extremely pleased with the entire process, as well as the amazing team that introduced us to Limelight along with their colleagues who have worked with us to build the platform to suit. Review Source Jonathan B. Founder Music Used the software for: 6-12 months ### "Awesome CDN service!" September 8, 2019 5.0 We've been using Limelight for quite a while now as our main CDN system. The experience has been great so far ! Pros Customer service is really good. The CDN functionality is awesome and helped speed up our website considerably. Cons I don't think there is anything we disliked about Limelight, even the pricing is reasonable, so nothing to complain about ! Review Source Luke W. Corporate Controller Music Used the software for: 6-12 months ### "Limelight Financial Software" January 21, 2019 4.0 Our company struggled to pull financial information and our monthly reporting package was over 120 tabs in Excel just to make it work. Limelight solved all of those problems and we no longer have to prepare Excel financials, saving us time and money. It also has enabled us to perform analysis immediately and drill-down into the details. We couldn't be happier with the results of Limelight. Pros The best part of Limelight is the ease of use. It's very user friendly and easy to pick up. It does not require hundreds of hours of training like other software does. It does exactly what our company needs and the entire Finance department was able grasp the functionality within minutes. Cons We have no cons, it works exactly like we had hoped. Review Source VR Verified Reviewer Analyst FP&A Information Technology and Services Used the software for: Less than 6 months ### "Great solution and team" May 22, 2019 5.0 Pros Easy to implement with support of Limelight project management team. Flexible product. All cloud so easy to deploy within the organization. Cons Nothing negative yet on Limelight implementation and use. Alternatives considered [Vena](https://www.capterra.com/p/131246/Vena/) Reason for choosing Limelight Cloud solution Review Source Drew K. Chief Financial Officer Automotive Used the software for: Less than 6 months ### "Best in Market" January 16, 2019 5.0 Limelight allows considerable flexibility to drill-down within reports to see what was driving a specific reported result or variance. Pros We reviewed several sw solutions that were much more expensive and Limelight was the most flexible and simple to use. The team at Limelight really "gets it" -- they should open a recruiting service! Cons Some basic items had to be requested -- such as printing on 11x17 paper -- but Limelight is nimble and addresses any concerns. Review Source SS Santiago S. ingenieria sistemas Computer Hardware Used the software for: Less than 6 months ### "Aprendiendo sobre Limelight " September 13, 2023 5.0 Buena,ayuda bastante para la contabilidad Pros Es una herramienta muy util que reemplaza el uso de herramientas mas comunes como excel debido a que optimiza todo enormemente. Cons Le falta algunas opciones de modificacion que podrian ser utiles en su uso. Review Source SV Scott V. Accounting Manager Facilities Services Used the software for: 6-12 months ### "Limelight Software" June 7, 2019 4.0 Overall my experience with the system is very positive. It eliminated most of our Excel workbooks that we had been using for budgeting and centralized all our data. Currently working on making some minor tweaks to make things easier on the end user, and the support received from Limelight has been great. Pros The software is very easy to use. It functions similarly to Excel which made it a great choice for my company since we were on a very tight implementation deadline. The support is also great. Any issue that we had while implementing was addressed immediately and typically only took a day or two to resolve. Cons The software does have its limitations. Our company structure is very complex which made it challenging at times to integrate certain aspects of our budget into Limelight. Review Source MH Morgan H. Payroll Supervisor Wholesale Used the software for: 1-2 years ### "Budget Review" February 21, 2023 5.0 Pros The initial conversion process was seamless. Cons The vast amount of software capabilities are high level and is a lot to retain. Review Source SY Sarah Y. Controller Sports Used the software for: 6-12 months ### "Excellent Customer Service" March 27, 2025 5.0 We've had a very positive experience through the implementation and use of Limelight. Any time we have questions or need an update, they are always there to help. Pros The customer service has been great, and the ease of use of the product. Cons Initially it ran extremely slow, but it's been resolved! Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) needed an easier to use product and more helpful customer service team Review Source LL Leah L. Study Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Limelight in Eye Care " January 27, 2025 5.0 I use Limelight daily to schedule patient appointments. Pros I like that Limelight gives patients the ability to schedule online without having to call the business. Cons Sometimes Limelight has issues when multiple users are on one account. Can create issues like double booking or miscommunication. Review Source BD Brittany D. Sr Financial Analyst Events Services Used the software for: 1-2 years ### "Excellent customer service but difficulties in modeling a complex workforce" July 2, 2024 4.0 I appreciated Limelight's ability to apply logic to benefits, merit increases and bonuses. I found the customer service team to be extremely helpful and responsive. We struggled to model a complex workforce with numerous seasonal positions working in both the beginning and end of the fiscal year. Exports of reports & templates to excel required manipulation to obtain the necessary information. Pros Responsiveness of customer service and data analytics / coding team Cons Difficulty in modeling a non-traditional workforce Review Source AB Arlene B. Sr. Corporate Controller Biotechnology Used the software for: 2+ years ### "Medicinal Genomics Limelight Review" June 26, 2024 5.0 From implementation to full usage the experience with Limelight has been nothing short of Stellar! The Customer Service is far superior to any other company I have worked with in the past. Pros Customer Service and Ease of Use. The Implementation & Report Writing Team was nothing short of Stellar Cons There was really nothing that I didn't like about Limelight Reason for choosing Limelight Customer Service & Cost Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Ease of Use, Integrity of Data, Versioning, Direct link to ERP, Reporting Review Source RA RODERICK A. Vice President Entertainment Used the software for: 6-12 months ### "Good but Expensive" September 16, 2024 3.0 There is a lot of potential but it doesn't work for smaller businesses due to the a la carte charges. Pros Creates a decent dashboard that captures all elements of a budget Cons Cost is too significant when you want a customized report. Review Source SN Sami N. Sr. Director, Finance Media Production Used the software for: 2+ years ### "Excellent and Flexible Tool" January 12, 2023 5.0 While our implementation had been a bit rocky, I have been very pleased with Limelight since they. They continue to add features to the product and make it more valuable. Their customer service has been very responsive any time I do have an issue. Our \[SENSITIVE CONTENT\] also loves being able to see the reporting by just logging in. Pros The automatic import of data from our accounting system is invaluable for reducing work and human error. The flexibility of this software for building reports has helped us automate much of the manual reporting we were doing. Cons For more complex reports, the load time can be slow, especially if you have a lot of people in the system. Alternatives considered [Centage](https://www.capterra.com/p/830/Budget-Maestro/)[Martus](https://www.capterra.com/p/125789/MartusTools/)[Vena](https://www.capterra.com/p/131246/Vena/) Reason for choosing Limelight I liked that the reporting was built similar to Excel, which helps a wide variety of people understand it and helps make the reports easier to build. You're able to restrict users to seeing only certain departments. Workforce planning was robust. Review Source JM Jason M. Director of Financial Planning and Analysis Education Management Used the software for: Less than 6 months ### "A big upgrade" May 25, 2021 4.0 As our single largest expense item, workforce planning is critical. Limelight has helped us gain more accurate projection capabilities into our workforce, utilizing employee-specific data, linked with actual payroll data (from ADP) and the ability to see historical paid hours and project specific hours by employee into the future. Often our prior projections involved carrying forward current month actuals, maybe including new hires we knew about, but often inaccurate. Now we have projection employee counts, accurate paid time (even during holidays and breaks) for nearly 2,000 employees Pros The workforce planning tool has been the biggest improvement to our processes, providing insights and projection accuracy that we didn't have previously. We're able to get both employee counts and paid time historically as well as projected values through our projection period. Cons While the workforce planning module has been the most useful tool to us, it's also been the most challenging to set up and run. This was a new process for us, and we have 35+ end-users in limelight. Most of our challenges have been creating an environment with intentionally limited input options so users don't "break" the calcs. Limelight's support team has been very responsive, even after go-live implementation, in helping solve our data input and template challenges. One other item that has been a blessing and a challenge is the report books function. While this has been improving even in the first 6 months since implementation, the process for setting up a report book, identifying errors when the book fails, and outputs to excel are still a little challenging, and not as user friendly as much as the rest of the system. This is an area where I can see opportunities for big future improvements. Switched from [IBM Planning Analytics](https://www.capterra.com/p/240581/IBM-Planning-Analytics/) Actual product was IBM TM1, which is no longer supported or available. Review Source AB Alex B. Accounting Manager Retail Used the software for: 2+ years ### "Limelight 3 Year Review" April 12, 2023 5.0 We had a great sales team, great technicians, and great sales customer service. Our only issue has been the technicians over engineering important pieces of our environment that has made it hard for me, the internal administrator, to navigate without help; but the limelight customer success team has been great and straightening this out for me. Pros Our most impactful feature is our forecasting process, and it has become the basis of all major decisions Cons Our biggest issue has been over engineering. During the set up phase we had great technicians but they didnt quite seem to grasp the whole picture. Anytime i am trying to change my global variables or scenarios i have run into issues because of over engineering. We are working to get it fixed, and the customer service is great. Alternatives considered [Giraffe](https://www.capterra.com/p/233687/Giraffe/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Limelight Overall consistency with our past manual process and our ability to deeply customize the process flow. We also didn't need all the bells and whistles that were presented to us in our other meetings even though we told them we didnt need those features. Review Source JR James R. Cash Manager/Financial Analyst Financial Services Used the software for: 6-12 months ### "Limelight review" July 19, 2023 4.0 It's still relatively early, but so far so good. Pros Once set up API connectivity brings in balance data monthly with a lot of ease.Customer support has been great.There is a learning curve, but once you get the hang of it there is a good deal of flexibility with report building to represent many different kinds of calculations Cons Excel upload is not standard. Each upload type would have to be built by them (at extra cost) rather than being able to just use a relatively standard template.Not their fault, but the API call for transactional data has no flexibility. All transactions have to be loaded which is a drag on API call time and size.In order to see the transactional line items you have to be at the lowest level of dimension. It would be nice if you could have a roll-up but still be able to see the transactional detail rather than needing to expand down however many levels.Building reports has an Excel feel, but not the flexibility. You have to actually type a cell reference rather than being able to use mouse or cursor to select a cell Switched from [Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/) They changed pricing structure and it became way too expensive for us Review Source Kyle K. Director of Applications Construction Used the software for: 6-12 months ### "Best reporting solution for your budget!" April 25, 2019 5.0 Limelight has been a tremendous partner that we are extremely grateful for. They listen, execute and advise on best practices to fulfill our reporting needs and goals. Pros I like how easy it is to use, create, administer and maintain all functions around the reporting. We find it a breath of fresh air with a dramatic leap forward from previous solutions and competitors. The people and service was truly the key as they tailored it to our liking. They are truly a partner that listened and executed well to fulfill our vision. Cons There are only minor enhancements that we would like for the software however, the limelight team listened well and already have those improvements in the roadmap in the very near future. Review Source VR Verified Reviewer Abogado Judiciary Used the software for: I used a free trial ### "Mi experiencia en Limelight" September 11, 2023 5.0 Permite gestionar proyectos además de que los equipos pueden colaborar y comunicarse de forma eficiente. Pros El software Limelight permite gestionar proyectos además de que los equipos pueden colaborar y comunicarse de forma eficiente. Cons Por el momento no tengo nada que señalar negativo. Review Source AS Alicia S. Senior Accountant Consumer Services Used the software for: Less than 6 months ### "Great budgeting software" March 28, 2024 5.0 Pros It is so customizable and the implementation team has done a great job in translating our numerous Excel files to a workable and easy method of budgeting templates and input pages. Our employees love that it still looks like Excel, so the transition was smooth. Cons It takes a lot of dedication and time to test and fully implement, although I think that would be true for any budgeting software since each company is unique. There are some sorting features that I'd like Limelight to have the capability of doing with the click of a button versus manually (sorting by employee name, account number etc), but they told me they've let their development team know so hopefully it will be a feature in the near future. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.