# Hybrent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hybrent the right Inventory Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/165489/Hybrent/reviews --- Hybrent 4.7 (71) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hybrent Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews NS Nathan S Director of RadiologyMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “The features our organization value the most are invoice management/reconciliation and general inventory management.“ August 10, 2023 AH Amy H ManagerMedical Practice, 10,001+ employeesUsed the software for: More than 2 years. “The only con i can think of is if I am looking for a product, sometimes you would have to use multiple different descriptions to get what you need.“ August 17, 2023 DB David B Central Purchasing ManagerVeterinary, 201 - 500 employeesUsed the software for: 1-2 years. “We were not only able to get our portal up and running but we also were able to train 58 people over five sites before we went live. “ June 16, 2021 JM Jennifer M Lead Registered Medical AssistantHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “SOmetimes finding something is difficult only because you have to try different ways to find the product“ August 8, 2023 EA Elisa A Supply Chain CoordinatorMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “I like being able to open the PO right from the invoice instead of opening several tabs to go back in forth.“ June 15, 2021 SL Sanjiv L CEOHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: More than 2 years. “Its like dealing with the red tape the old time empires were so notorious for.“ November 1, 2022 DB David B Central Purchasing ManagerVeterinary, 201 - 500 employeesUsed the software for: 1-2 years. “Our system integration was five weeks long, and I supported Hybrent with everything needed to build our portal. “ June 16, 2021 EA Elisa A Supply Chain CoordinatorMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months. “In the past we have had trouble with them being nicked and then unusable. “ June 15, 2021 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Linda R. Inventory Supply Specialist Medical Practice Used the software for: 6-12 months ### "Hybrent - the all purpose solution" October 17, 2018 5.0 Hybrent has allowed our organization to automate and streamline the ordering process as well as given us the ability to run perpetual inventories at each of our three locations. This has resulted in standardizing the products carried and gives us a much better picture of where our supply dollars are going. Pros Easy to use, web based platform, lots of features for a very reasonable price, continued support from Hybrent team, willingness of Hybrent team to listen to and implement requested/suggested changes. Cons Very few help guides available, does not offer a dedicated customer service contact which I can call with questions. Review Source Response from Hybrent October 23, 2018 Thank you for your review, Linda! We're so happy to hear that Hybrent has benefitted your organization! Our team is working on more help guides which will be available for you to reference as needed. If you have any questions, conveniently message our Customer Support team through the chat bubble located in your Hybrent portal or send an email at cs@hybrent.com. DB David B. Central Purchasing Manager Veterinary Used the software for: 1-2 years ### "Leader in Supply Chain and Inventory Management Software Systems" June 16, 2021 4.0 We solved our invoicing approval process, inventory management visibility, reducing double buying, visibility to purchase orders. We can see where our spend is going down to the component and its consumption rates. The ability to communicate backorders to team members has been instrumental. Hybrent allowed us to go from 20 people buying and approving invoices across five sites. To 1 person buying and approving invoices for all five sites. Avg. 280 invoices/Month and Avg. 230 PO/Month Pros From the beginning I kept saying 'This seems to easy'. Our system integration was five weeks long, and I supported Hybrent with everything needed to build our portal. This system was so user friendly and quick to learn. We were not only able to get our portal up and running but we also were able to train 58 people over five sites before we went live. The entire training, 'go live', and post 'go live' was carried out by one person. This is the first system I have worked with that is nearly 'self taught'. The processes Hybrent has created for the entire systems work flow. Gives you accurate outputs quickly. While not requiring multiple steps to create these outputs. Hybrent is a user friendly system, and a powerful tool for managing your businesses needs. Cons The cons I have ran in to with Hybrent. Are being addressed by their developers. These cons are more enhancements vs a process being broken. For how we use Hybrent and what it has to offer. Once we adapted our processes to Hybrents. We found the outcome is the same. So while no system is 100% perfect. I can honestly say Hybrents the best inventory management/3-way Match system I have ever used/Implemented. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/)[Bellwether Purchasing Software](https://www.capterra.com/p/134316/Bellwether-Purchasing-and-Inventory/) Reason for choosing Hybrent Hybrents Team, and overall capabilities. Switched from [Vroozi](https://www.capterra.com/p/142531/Vroozi/) We needed a system that could manage inventory movements, tracking movements, inventory value, visibility, and an invoicing process. Review Source SL Sanjiv L. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Total Lack of support on usage of software" November 1, 2022 1.0 everything needs escalation....no one taking charge Pros Software like most softwares in the market is good. But they do not support you at all. Cons Complete lack of customer support. With our team being unable to reach anyone and constantly getting the runaround, I took charge of trying to reach someone at Hybrent. It has been impossible, the old account rep has been moved, no new account rep has been assigned, in trying to reach for help we are told daily that there is now an escalation... Its like dealing with the red tape the old time empires were so notorious for. Review Source DD Danny D. Materials Manager Hospital & Health Care Used the software for: Less than 6 months ### "The Best Procurement Platform That I Have Ever Used " August 10, 2020 5.0 Hybrent has been a gmae changer for me! I has exonetially improved my work quality! Pros The functionality is impeccable and flawless. The ease of operation is outstanding. It is logically set up allows for the highest efficiency. The ability to easily manage contracts, and even print bar codes, is so ingenious Cons I wish users could set up all vendors with the exception of vendors utilizing EDI. I understand the need to have those vendors set up through Hybrent team members, and they are extremely efficient in setting up those, and all other vendors! Alternatives considered [ENVI](https://www.capterra.com/p/123453/ENVI/) Reason for choosing Hybrent Hybrent's features are superoir and the tean is one of the best and most professional that I've ever worked with. From sales, to implementation, to training to support. The are TOP FLIGHT! Switched from [AdvantX](https://www.capterra.com/p/172145/AdvantX/) AdvantX is not intuitive nor can it handle the needs of the modern healthcare treatment facility. Hybrent has solved so many issues for us. Review Source MT Melissa T. Regional Manager Medical Practice Used the software for: 2+ years ### "Hybrent Review" May 3, 2019 5.0 I don't work in the AP department, so I'm not sure how things are on their end, but I believe for the most part, the system is easy to use, makes ordering much easier for the staff and easier for management especially since most of us manage 8-10 clinics-that's a lot of ordering! There are a few bumps in the road along the way. Having an outstanding account manager and support helps us get over these bumps quite easily. I would definitely recommend Hybrent especially for a business that is growing and has multiple locations. We have approximately 38 in Atlanta, 13-15 in Tennessee and 14 in Florida. Pros That you can order all supplies at one time regardless of the vendor without going to multiple websites to place orders. As a manager, makes reviewing and approving orders very simple. Customer support is amazing and does an incredible amount of work and in a very timely fashion-usually within hours of my email. They get an A++. It is also very cohesive for our accounts payable department making invoices easier than having them mailed and tracked. Cons I'm not sure if the software or the vendor, but when we use certain vendors, not all items are loaded and it can get cumbersome adding items along the way. The majority are there, it's items here and there that doctors and staff request be added. Review Source LN Lisa N. Purchasing Manager Hospital & Health Care Used the software for: 2+ years ### "Just What Our Organization Needed" August 10, 2020 5.0 It’s been a great experience and a great asset to our company. Pros It’s easy to use. We have many users and many user roles in our organization. It’s ease of use for all is part of what made us go with Hybrent. Installation was also relatively easy. Our dedicated handler was great and made the transition as painless as possible. Hybrent also made our unique purchasing model, which is both centralized and decentralized a whole lot more cohesive, with abundant controls. Cons It’s not that I don’t like some features, just wish the updates came out faster! The Hybrent folks are open to suggestions about what doesn’t work in real time. The only pain point at times is the reporting. However, you can request from customer service and they will run. Inventory module will only get better. Reason for choosing Hybrent Easier to use product, as we have many clinics. Review Source Lee Ann P. Materials Manager Hospital & Health Care Used the software for: Less than 6 months ### "Hybrent Review" October 25, 2018 5.0 They've been great to work with. Pros The ease of use and the ability to walk through a store room and scan bar codes and send orders from a mobile device. And, the integration with our accounting package. The reports will also be more robust then what I currently have access too. We've just started with them, however we feel we'll save a significant amount of time placing supply orders. Cons Our Hybrent will be integrated with our Amkai system so there is some nuances we'll have to figure out, however they've been awesome to work with and the system will be worth it. Review Source Response from Hybrent October 30, 2018 Thank you for your review, Lee Ann! Our team is happy to hear that you like the accessibility of our barcoding and mobile features! We're looking forward to completing your Amkai integration soon, so you can enjoy all the benefits from using our system and improving your overall efficiency! It's great to hear that you're enjoying working with us and your Implementation Specialist, Mark, is always available if you need any help. Rebecca F. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "Dream come true" December 11, 2018 5.0 As I sit back and think about how we were scrambling to stay on top of purchasing and inventory issues using very dated, very manual processes, I can't help but smile at the amount of man-hours we are saving. My department managers are more productive, our costs are decreasing, and I am able to rest assured that things are no longer slipping through the cracks. Pros This software does exactly what it's supposed to do. It gives us a centralized location with an approval flow to manage purchasing, it tracks inventory, and it seamlesssly integrates with our accounting software. Ease of use is fantastic, and the support that we have received throughout the implementation process has been stellar. Cons The only negative thing I can say is that it's a shame we didn't know about Hybrent sooner. Review Source Response from Hybrent July 3, 2019 Thank you for your amazing review, Rebecca!! Don't forget to share Hybrent with your friends through our referral program! VR Verified Reviewer Director Of Operations Hospital & Health Care Used the software for: 1-2 years ### "Hybrent is a modern technology for ASC supply chain management " July 18, 2018 5.0 Pros Analysis is great and shopping portal is user friendly. iPad preference cards are great and easy. Cons Item master control could be improved. There are items auto-added. Free form purchase order functionality is also needed Review Source SH Stacy H. Director of Process Improvement Medical Practice Used the software for: Less than 6 months ### "Mixed feelings; not ready (yet) for complex organizations" May 22, 2019 3.0 In defense of Hybrent, I will say that their onboarding team has helped/is helping us work through most of our issues on the accouting end. They have written code and improved the product to meet most of our needs. We want to partner with Hybrent to help them further improve their product. Because we are still working out bugs in the purchasing process, we don't know if using Hybrent has resulted in any tangible benefits. Pros The people who enter and place orders LOVE this software. It is easy for them to use, both placing and receiving shipments of medical supplies. This is the main reason that we have stuck with Hybrent since implementation in January. Cons I'll begin by saying that we are a complex organization with multiple "companies", over a dozen locations, and several service lines. My belief is that the Hybrent product was designed for small organizations (50 people or less) ordering for a handful of offices. Implementing Hybrent wrecked havoc in our accounting department. I advise caution if you need to integrate Hybrent with accounting software. We are still working with Hybrent on how to handle vendor discounts and translate them to our Great Plains software. Also, we still do not have a way to easily identify Purchase Orders with partial receipts (example: a PO has 3 items but 2 only have been received). We don't know how to get around this issue with out a great deal of manual effort, and Hybrent maintains that this is not within their scope. Review Source EW Erin W. RN Nurse Manager Hospital & Health Care Used the software for: 6-12 months ### "Hybrent " October 22, 2019 5.0 Customer service is exceptional! They have hand held us every step of the way. It was easy to implement and once on board they don't leave you to "figure" it out. Pros Hybrent is such a great product! It allows for ease of access when ordering, making it a one stop shop! The monthly dashboard allows for complete spend transparency. Overall the product has proven to provide ease of access and a more structured efficiency with ordering. Customer service is outstanding!! Cons Difficulty adding new products. We are now set up on a website wash that allows for products to be brought over without having to add them. Reason for choosing Hybrent Hybrent was able to meet most of the check off's for the product and outcome we were looking for. Review Source AH Amy H. Manager Medical Practice Used the software for: 2+ years ### "Buying Made Easy" August 17, 2023 5.0 Pros I found that Hybrent is easy to navigate. The customer service is top notch. I have had amazing service when any of my purchases have had any kind of issues. Adding products that are needed has been seamless as well. Cons The only con i can think of is if I am looking for a product, sometimes you would have to use multiple different descriptions to get what you need. Review Source JM Jennifer M. Lead Registered Medical Assistant Hospital & Health Care Used the software for: 2+ years ### "Finding Products" August 8, 2023 5.0 I have never had any issues Pros I love the way it is set up. I can find anything i need. If i need something the ease to put it on is easyn/a Cons SOmetimes finding something is difficult only because you have to try different ways to find the product Review Source sM shane M. director Health, Wellness and Fitness Used the software for: 2+ years ### "Hybrent review" June 11, 2021 5.0 Pros ease of use.....made ordering from multiple vendors easy Cons need better reports. That's about it as far as the cons go Reason for choosing Hybrent first time I tried any product like this Review Source RM Ryan M. Sterile Processing Tech Hospital & Health Care Used the software for: 1-2 years ### "Hybrent is worth its weight in gold!" August 12, 2020 4.0 With a good implementation and start-up Hybrent is VERY nice. The uploading of orders is a pain, but pain is temporary. Pros The ability to order everything from one website is a MAJOR time savor! The well labeled tabs to click through make navigation simple. Cons It can be VERY slow! Lag time can be an issue when you are busy and need to get things ordered quickly. Review Source BC Bevan C. Assistant Clinical Administrator Used the software for: 6-12 months ### "Initial implementation was very smooth, we have been using Hybrent for over a year & it works well." September 22, 2017 4.0 Pros I like most that the shopping all in one place. It makes ordering for our surgery center very simple. Cons I like least that other users cannot see what another user has ordered. We use one login for ordering but sometimes myself or our Clinical Administrator accidentally places an order under our own login. When we do that we can't see when an item was truly last ordered. Review Source EV Eden V. Senior Surgical Tech Hospital & Health Care Used the software for: 1-2 years ### "I have had a phenomenal experience with Hybrent. I would recommend to anyone. " October 5, 2017 5.0 Pros I am most impressed with the ability to order from multiple distributors/manufacturers all from one place. It has made ordering supplies a breeze! Cons I do wish that the App form of the software was more in depth, like the desktop version. There are some things I can do on the website that I am unable to do on the App. It would be nice if they mirrored each other Review Source LV Leslie V. Administrator Hospital & Health Care Used the software for: 6-12 months ### "Hybrent is an excellent tool with a strong customer support team. " October 23, 2017 5.0 Strong inventory management and purchasing tool with accounting software integration.. Pros The accounting software integration; The contract pricing alerts that notify you when deviations from contract pricing are invoiced; The punch out feature that allows you to shop the vendor website when needed and then pull back into Hybrent to complete the order. Cons The invoice tab includes invoices for items not yet 'received' in the system & you cannot easily identify this without opening the invoice to know it is not complete. Review Source PL Phillip L. Practice Administrator Medical Practice Used the software for: 6-12 months ### "Great Support and Easy to Use" August 22, 2018 5.0 Fantastic support. Easy to use. Multiple components beyond purchasing such as inventory management and great reports. Pros Consolidates all vendors into one portal. Reporting is simple and informative. Cons Some issues on the vendor side getting set up initially. Review Source Response from Hybrent August 23, 2018 Thank you for your kind review, Phillip! We are glad that our Implementation and Customer Service teams have provided you great support throughout your use of Hybrent. Thank you for your feedback on our inventory management and reporting functions! KL Korri L. Procurement Specialist Medical Practice Used the software for: 6-12 months ### "Hybrent has made my ordering life stress free." September 22, 2017 5.0 An easier ordering life. Thanks so much! Pros I previously worked with a different Ordering system and I am so glad I was introduced to Hybrent. This system is so easy to use and now I know for sure that my orders will be submitted to my wholesalers. My favorite feature is that while I am placing my order I know that the products are in stock or on back order, that saves me time and energy. If something is on back order I can search for a new item instead of waiting for the order to be delivered and then find out that it's back ordered. Such a great feature! Cons I have to approve all orders twice. There is 1 big order that is submitted and then you have to approve each individual order again. I find that its just time consuming and an extra step. Review Source RG Rick G. CFO Medical Practice Used the software for: Less than 6 months ### "Hybrent Review" May 10, 2019 5.0 Hunter Trego has been outstanding. His availability and level of knowledge and HONESTY about the products strengths and weaknesses is refreshing. He is wonderful to work with. Pros It has helped us get control of our ordering and tracking of shipments Cons There needs to be more customizable reportings Review Source Response from Hybrent May 22, 2019 Thank you for your kind review, Rick! We would love to help you customize reports that provide you with the information you need to make intelligent business decisions - thank you for your feedback as we're constantly making product improvements based on customer requests! AC Adriana C. Center Supervisor Hospital & Health Care Used the software for: 6-12 months ### "Center Supervisor" October 24, 2018 5.0 Pros Easy to order ,easy to navigate, easy to approve Cons No able to look up password and if autosaved not able to request an automatic passward Review Source Response from Hybrent October 30, 2018 Thank you for your review, Adriana! We're so happy to hear that you're enjoying Hybrent and that it has made your procurement process easy! Our development team is always looking for feedback to make the user experience better and incorporate these changes in our software updates, so we appreciate your password feedback! In the meantime, if you ever need help resetting your password, contact your Hybrent User Admin and they can quickly get you back into your Hybrent account. CO Caitland O. CMA/Supervisor/Ordering manager Medical Practice Used the software for: 6-12 months ### "Hybrent REview" September 24, 2020 5.0 Great experience. Pros The ease of use, and being able to order everything in one place. Cons In our office we do Not implement everything. Reason for choosing Hybrent We switched to Medline and they suggested the service. Review Source CV Cindy V. Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Invoice " November 8, 2018 5.0 Pros Import of invoices to QB streamlines the process Cons Invoices not always appearing timely in Hybrent Review Source Response from Hybrent November 14, 2018 Cindy, thank your for your review! We're excited that you and your team at Manhattan SC have streamlined your process with accounting integration. Manual invoice upload turnaround time is 24 hours, but if it's ever longer please email our Customer Service team at cs@hybrent.com and we would be more than happy to help insure a faster turnaround! If invoices are coming directly from the vendor, the turnaround time will depend on your vendors invoicing timeline. EA Elisa A. Supply Chain Coordinator Medical Practice Used the software for: 6-12 months ### "Hybrent is the BEST!" June 15, 2021 5.0 Over all I LOVE Hybrent. I have had troubles with scanning out items and with the barcodes but the time ordering and invoicing saves me. Its totally worth it! Pros I cannot speak enough about how awesome the invoicing is. The 3 way match is super helpful and working the invoices left over is super easy. I like being able to open the PO right from the invoice instead of opening several tabs to go back in forth. I also love how easy it is to place orders. It used to take me HOURS to place orders and now it takes me minutes!!! Cons I'm not a fan of the barcoding/QR Codes. In the past we have had trouble with them being nicked and then unusable. I have also had trouble with items not being able to scan out but usually Hybrent CS team fixes it ASAP! Switched from [Precoro](https://www.capterra.com/p/148522/Precoro/) Hybrent was more robust! 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