# Gleantap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Gleantap the right SMS Marketing solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165385/Gleantap/reviews

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Gleantap

5 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 11th, 2026

# Reviews of Gleantap

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dean F.  
Regional Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Glean Tap "

July 22, 2019

5.0

Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication.

Pros

Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support.

Cons

I did not get introduced to this software sooner.

Review Source

MT

Michelle T.  
Director Of Online Marketing  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Gleantap is an excellent loyalty platform"

May 12, 2022

5.0

Pros

Gleantap is useful for our loyalty maintenance effords in our customer base and creation of brand awareness.

Cons

Not offering a free trial period is a huge missing point of Gleantap, there needs to be a free trial period and it definitely should be a long one.

Review Source

AL

Antoinette L.  
Valuation assistant  
Real Estate  
Used the software for: Less than 6 months

### "Gleantap "

July 27, 2021

5.0

The experience is top notch and anyone wanting to try I would recommend they give it a go.

Pros

Easy to use and an added plus is the excellent customer service associates they are attentive and knowledgeable at Gleantap

Cons

More custom reporting required I will add to increase the experience in a positive way.

Review Source

CE

Chris E.  
Director of Marketing  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent Account Service"

August 2, 2019

5.0

We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team.

Pros

Easy to use and great custom reporting options to support specific business needs.

Cons

We have not run into any issues at this point.

Review Source

BC

Bevan C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A+ Product and Service"

July 23, 2019

5.0

My experience has been excellent, and I plan on being a customer for a long time!

Pros

The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart!

Cons

Honestly, I have yet to find something that I don’t like about the product and service.

Alternatives considered

[Lofty](https://www.capterra.com/p/157457/Lofty/)

Reason for choosing Gleantap

Price

Review Source

zS

zachary S.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fantastic Communication Tool"

September 23, 2020

5.0

Fantastic - Professional, fast, easy to use and great service to use

Pros

Ease of use, customer service team very professional and fast, overall great experience

Cons

Not a con, but be prepared to create your own campaigns and stay on top of it

Review Source

AP

Adam P.  
Director Customer Engagement  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy overall. We have run some really powerful campaigns."

August 31, 2017

5.0

Pros

Integrates seamlessly with our other business systems. Very Easy to use and Clean / Modern GUI. I like how its easy to setup Inbound Mobile Keywords.

Cons

I feel we could use some more custom reporting. Apart from that I am pretty satisfied with the product.

Review Source

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