# Page 5 | Loxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Loxo the right Recruiting solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165046/Loxo/reviews

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Loxo

4.6 (128)

[View alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Loxo

## Showing most helpful reviews

Showing 101-125 of 128 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TJ

Trevor J.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "User friendly, efficient and effective."

November 27, 2022

5.0

Excellent implementation, easy to use Help feature, each interaction with the Loxo team has been easy.

Pros

Straightforward and easy to use, excellent search capabilities and easy email integration.

Cons

So far, we have had an easy implementation, great training and a streamlined workflow.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/)[Recruitly](https://www.capterra.com/p/180443/Recruitly/)

Review Source

EL

Erin L.  
CEO  
Staffing and Recruiting  
Used the software for: 2+ years

### "Loxo "

January 28, 2020

5.0

Pros

Loxo understands recruitment and what we need to make our jobs go smoothly as possible.

Cons

The reporting capability isn't great yet.

Review Source

Kyrylo �.  
Global Sourcing Specialist  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Best stuff for tracking sourcing activity"

July 19, 2019

5.0

Great product for sourcers

Pros

Jobs and activity made like in Trello but also have necessary for recruiter functionality Loxo connect gives you mail guessing tool with 60% efficiency which is not so bad Extension Daedalus is taking profiles out of LI Built-in CRM is a cool tool as well Analytics is good and API is open to connect

Cons

Loxo extension for Chrome simply doesn't work

Review Source

CL

Craig L.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Loxo Review"

February 5, 2020

4.0

Pros

Customer service is always been excellent.

Cons

The overall constant changes taking place. Inability to find past candidates via titles & locations. (ex. Area Codes). Some promises during the set up and trial were never followed up on.

Review Source

cN

colleen N.  
recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "new loxo user"

July 29, 2021

3.0

Overall it is great. Some areas to improve: sourcing is at least 2 years old so not helpful and when you add someone from another source loxo does not add their most recent role. Great things: call and text through their service and customer service.

Pros

I like the search for contact info. It allows us to move outside of focusing on one business social media platform.

Cons

The contact info is spouses or sometimes from several years ago.You can spend a lot of time sourcing thru inaccurate data.

Review Source

MG

Marc G.  
Client Relations  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Amazing Customer Service!"

June 2, 2020

5.0

Pros

Loxo offers all the features necessary to run a successful recruiting firm. Hands down the best part of their product is the customer service. \[SENSITIVE CONTENT HIDDEN\] was always there to guide and support us for all our needs.

Cons

Make sure to go through all the training! The product is very intuitive and for the average user, it takes a decent amount of time to be proficient.

Review Source

AB

Adele B.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Tool"

December 4, 2020

5.0

Pros

My team and I are so thankful that we transitioned to Loxo prior to COVID. It has made working from home pretty seamless, everything is in one place and easy to access and update.

Cons

No cons come to mind at the moment, overall I am pretty happy.

Review Source

BGG

Brook G G.  
Executive MSL Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Loxo is a great software that helps keep my co-workers and I very organized and easy to search. "

July 24, 2017

5.0

You are able to keep track of candidates progress, who is working with which candidate and easy to search.

Pros

I like that the customer service support is very responsive and helpful. I am able to add and take away notes, number and emails very easily. I also like how everything is documented properly so co-workers are stepping over each other.

Cons

When using a mail merge, it makes it very difficult to keep organized with this feature. If a person responds to the email, the bucket does not change. This causes confusion and disorganization.

Review Source

SC

Seth C.  
Managing Director  
  
Used the software for: Less than 6 months

### "Great UI and some nice intuitive features, but lacks some stability, reporting, and work flows."

July 24, 2017

2.0

Pros

Very nice UI. Great social media integration. Customer service is very responsive and willing to help and train as needed.

Cons

Instability of the platform. Very buggy. Poor reporting functionality. Loxo Connect does not find mobile numbers, which creates a compounding problem since Loxo Calling records activity for all contacts with the a corporate number.

Review Source

Response from Loxo

August 1, 2017

Thank you for reviewing Loxo. We are disappointed to learn that your experience has not lived up to the standards we strive to create for all of our customers. I have forwarded your feedback to our product and customer success teams, and we will continue to look for opportunities to improve going forward. --- Update August 1, 2017 Hi Seth, I wanted to take a moment and let you know that our product team has resolved the issues you mentioned. If you're available, I would love to schedule a call with you and member of our customer success team to review the changes and to make sure you are not experiencing any other issues.

VR

Verified Reviewer  
Senior Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Excellent product!"

February 26, 2020

5.0

We use Loxo for out ATS making it easy to track and source candidates

Pros

Loxo is a streamlined ATS - making moving candidates through the process (and tracking) easy and seamless!

Cons

It's user graphics and interface isn't the best - but it is still a great product and easy to learn and use

Review Source

BG

Brett G.  
Principal Consultant  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Review"

January 28, 2020

5.0

Pros

ease of use and the ability to add profiles into the system.

Cons

people search functionality and the lack of an ability to save specific job view ordering.

Review Source

AC

Alex C.  
Managing Director  
Biotechnology  
Used the software for: 1-2 years

### "Fantastic software "

January 9, 2020

5.0

Pros

Ease of use Speed of support Excellent search capability

Cons

Formatting of internal emails can be time consuming and frustrating.

Review Source

KR

Kelly R.  
CEO & Founder  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Loxo Rocks - best ATS I have seen in 20 years!"

January 29, 2020

5.0

Excellent - Especially \[SENSITIVE CONTENT HIDDEN\]. She is AMAZING and so patient with me!!!!!

Pros

How easy it parses LI profiles! Love it!!

Cons

Only 50 Loxo Connects per user per month. That's used up in 1-2 days for a good recruiter.

Switched from

[ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)

Duh. haha. They are very different. I was cleaning up profiles from poor parcing every night for 1-2 hours. It didn't pull in LI profiles either. Not easy. I only had it for about 3 months.

Review Source

DL

Derek L.  
CEO  
Human Resources  
Used the software for: 1-2 years

### "Loxo"

February 27, 2020

5.0

Pros

Wonderful product. Super easy to use. Use it regularly.

Cons

Nothing as of now. Overall it has suited our needs.

Review Source

JH

Jennifer H.  
Boss  
Information Technology and Services  
Used the software for: 1-2 years

### "I love the ease of use of this software. Everything is automated and super easy to use!"

July 25, 2017

5.0

awesome customer service and easy to multitask with

Pros

I love the forms feature and the calling feature. It is so easy to make calls and take notes at the same time!

Cons

The timesheet functionality could be easier to use. The timesheet should be found under reports and not attached to the job itself.

Review Source

JC

Jen C.  
Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Loxo Review"

December 10, 2018

2.0

Pros

Clean view and easy to work through. Easy to use and navigate and the emails auto populate which is a great feature.

Cons

They actually lost functionality over the year and half we had the software including the ability to add people from LinkedIn which was on of their key features.

Review Source

TL

Theresa L.  
Executive Recruiter  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Recruiting Software that works!"

June 11, 2019

5.0

Staying in touch is much easier now with clients and candidates.

Pros

Easy to parse, friendly to search, texting, drip emails, and setting up automation. The biggest plus is that in the short time we have used Loxo they have updated new features making things even simpler.

Cons

Nothing at this point, so far so good.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing Loxo

Loxo has all in one email and text drips.

Review Source

AZ

Aleks Z.  
Delivery Consultant  
Information Services  
Used the software for: Less than 6 months

### "Best tool"

March 22, 2022

5.0

It's a very helpful tool that can help me to speedup my daily routine

Pros

Widget and very friendly interface, and good support

Cons

Slow work of loxo during a boolean search.

Review Source

BG

Brook G.  
Executive MSL Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Loxo is very simple to use and their customer support is always readily available."

July 18, 2017

4.0

This platform keeps my day very organized and it is very east to manage. I am able to easily access inactive jobs to help with the new searches I am working on.

Pros

Very easy to integrate candidates from LinkedIn to Loxo and easy to navigate the system as a whole. I like how detailed oriented the notes in the system are.

Cons

bulk emails- the status of the candidates in the bulk emails does not change when they respond- it stays in the sourced category.

Review Source

AM

Andrea M.  
Sr. Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Best Recruitment software for easy candidate tracking!"

June 26, 2020

5.0

Love Loxo! Best recruitment software out there!

Pros

Allows me to easily add candidates I find on LinkedIn and keep track of them as they move throughout the interview process!

Cons

Could be helpful to have an added integration with ZoomInfo to update candidate contact info.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Joined a new company that used a different software.

Review Source

PN

Pamela N.  
Sole Proprietor  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Does it all!"

June 3, 2020

5.0

All very positive. The team is super supportive and responsive!

Pros

That I can search, track, sequence messages and keep both my candidates in clients in one database. I also love that it has SMS function.

Cons

I wish there were month to month and more subscription options.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Manatal](https://www.capterra.com/p/181145/Manatal/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Loxo

It had all the features I wanted and fit my budget.

Review Source

EM

Erin M.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great software "

March 10, 2020

5.0

Pros

Easy to use, sourcing tool is also helpful.

Cons

Automatic emails could be better within drop campaign

Review Source

KZ

Katie Z.  
Managing Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great Product - we use it weekly"

July 19, 2023

5.0

Pros

Very intuitive and I can run my business on the platform without the need to use other software solutions

Cons

Doesnt integrate with Linkedin Recruiting so I needed a separate account.

Review Source

BV

Brian V.  
Recruiter  
Oil & Energy  
Used the software for: Less than 6 months

### "True North Talent Group/LOXO Review"

June 13, 2019

5.0

Great experience, it is very easy to use and I am able to move candidates through the process very quickly. Being able to search the database quickly is very helpful as well.

Pros

The ease of moving candidates around from sourced, interview, feedback, etc.

Cons

I cant think of anything for this one but it wont turn green unless I type 40 letters.

Review Source

EH

Eric H.  
VP of Infrastructure  
Human Resources  
Used the software for: I used a free trial

### "My experience with Loxo Trial"

April 20, 2021

4.0

The customer service and responsiveness of their staff is second to none. Their AI functionality is sharp. The home grown phone system could use a little work.

Pros

Loxo provides the user with a clean interface that closely resembles the look of LinkedIN recruiter. The drop and drop features are extremely easy to use.

Cons

The integrations with outside phone software was a big drawback along with what felt to be old data in the Loxo Source module.

Review Source

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