# Loxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Loxo the right Recruiting solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/165046/Loxo/reviews

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Loxo

4.6 (128)

[View alternatives](https://www.capterra.com/p/165046/Loxo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Loxo

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

Lexi J

Accounting and Finance RecruiterAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req.“

February 1, 2026

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay.“

January 16, 2026

Saad M

FounderDefense & Space, 2 - 10 employeesUsed the software for: Less than 6 months.

“Many other outbound recruiting softwares only allow you to add one (Gem) or 25 (Workable) prospects to a campaign at a time. But there is power in numbers, and Loxo currently allows you to add all results of a Boolean search, up to 5000 a day.“

August 2, 2024

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Weak results from job board postings, especially free boards“

January 16, 2026

Saad M

FounderDefense & Space, 2 - 10 employeesUsed the software for: Less than 6 months.

“They do allow self hosted instances in the enterprise plan for additional cybersecurity and integration with MS 365 instead of Google Workspace.“

August 2, 2024

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Integrations feel clunky and half baked“

January 16, 2026

Saad M

FounderDefense & Space, 2 - 10 employeesUsed the software for: Less than 6 months.

“Their email server Sent via Loxo is great to optimize deliverability, and they also help users optimize deliverability of their domain.“

August 2, 2024

Sean M

Managing PartnerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“Output looks like sloppy cut and paste work“

January 16, 2026

## Showing most helpful reviews

Showing 1-25 of 128 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Scott H.  
Senior Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great All-in-One Solution for ANY Talent Team!"

July 20, 2023

5.0

We had been using a legacy ATS which we had heavily customized for our High Volume RPO business over 10 years. That system was purchased and sunsetted, so we needed a new solution. Through an exhaustive search we found Loxo and were impressed by the potential of the system (it was still very new two years ago). When meeting with \[sensitive content hidden\] we saw his passion for developing a better system and were willing to work with him and his team to make it better. They have met and exceeded our expectations. His support and development teams are responsive, helpful and quick to solve problems while they are constantly improving the system.

Pros

Loxo is a leader in what ATS and CRM systems should be. They are constantly making improvements and adding customizable elements that make the system better every day! Their support team is always responsive and solves any issues quickly. The system is also very intuitive and user-friendly with integrated phone, text, drip marketing and sourcing ALL IN ONE!

Cons

We've been working with Loxo for 2 years now. We knew then that it wasn't everything we wanted because it was so new, but the potential for greatness was there! They have come a long way and are using our input to make updates that really matter!

Alternatives considered

[Tracker](https://www.capterra.com/p/141766/TrackerRMS/)[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Avature](https://www.capterra.com/p/188984/Avature/)

Reason for choosing Loxo

Loxo was the only tool that was intuitive and customizable enough for our High Volume RPO needs.

Review Source

DW

Dan W.  
Partner  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Innovative, Pro-Active Platform - The Future of Recruitment"

August 9, 2024

5.0

Pros

We felt like our former CRM/ATS provider was getting left behind due to a lack of innovation, resulting in our database becoming a dormant place to store information, only activated when one of our consultants approached a particular candidate or client. Loxo makes it easy to eliminate this and proactively stay in contact with every person on in your database. The Loxo Source feature gets better every day with more and more contact information being added for people, all within the platform, reducing our need to spend on LinkedIn Recruiter or contact information providers. If you are blessed enough to work with \[sensitive content hidden\] you will be in very good hands, I cannot recommend her highly enough. She made the migration as comfortable as possible and has been impeccable since we went live with Loxo too.

Cons

There are some features missing that we have had to request to be added, but when we do so they are quickly acted upon. We expected this as we made a conscious choice to partner with a hungry, growing provider and we are already seeing how quickly they adapt and innovate.

Switched from

[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

Lack of product development at vincere since being bought by Access Group, everything we liked about vincere disappeared following the buyout.

Review Source

VR

Verified Reviewer  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Worst Platform, the Sales Rep Lie on top of the Customer Service Mgr not caring at all"

October 11, 2023

1.0

Very upsetting. We asked for training multiple times...we left a software company that provided stellar customer service and 1:1 devoted training only because Loxo promised we would be able to source candidates and save money but not having to have any other paid recruitment platforms. That is a LIE. Then when we asked for our date, ALL THE SUDDEN the Customer Service Manager, \[sensitive content hidden\], who is the worst, decides now she has the time to reach out to us. Instead of listening to our concerns that we had and trying to save us, she repeated herself and not hearing ANYTHING THAT WE SAID! Or the facts that we have when we were promised one thing and met with the opposite. Not to mention the amount of times we asked for help and were not provided any.

Pros

We do not like anything about LOXO and it is simply due to the lack of customer service and the amount of times we asked for help and did not get the guidance needed.

Cons

There is no 1:1 training, they put you in a class with a guy that talks super fast and you do not get to stop and ask questions until the end of the hour which by then, you are beyond confused. When we asked for more training, they put us back in the same class, with the same gentleman and never listed to what we actually needed. UNTIL WE WANTED TO CANCEL!

Alternatives considered

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Switched from

[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)

The Salesman let us know we would be able to source candidates within Loxo and be able to get rid of Indeed & LinkedIn & other recruitment platforms that would save us money. It was a complete LIE! WE did not even recruit one single candidate and when we asked \[sensitive content hidden\], she just gave us the run around. Worst Customer Manager I have ever spoken too...in fact, when we explained out frustrations and tried working things out, it was like she did not hear a word we said and would repeat herself and state events that did not happen.

Review Source

TW

Thomas W.  
Managing Partner  
Construction  
Used the software for: Less than 6 months

### "Managing Partner"

September 12, 2024

5.0

Incredible. The CEO sold me the product, the COO helped with tech challenges and our onboarding specialist genuinely cared about getting the platform working. The communication was amazing the entire way through the process. An investment i wish I made when I launched the company!

Pros

Progressive, all in one platform, combining ATS, CRM and AI tools to bring technology into the recruitment sphere. The tech actually works, unlike so many of it's competitors that have integrations that are unfunctional.

Cons

What's not to like!? It takes some getting used to not having contacts and candidate separate but that's a familiarity thing.

Switched from

[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

The functionality of vincere is awful, Loxo dar exceeds it.

Review Source

CL

Chelsea L.  
Recruiter  
Consumer Goods  
Used the software for: Less than 6 months

### "Blown away"

October 17, 2024

5.0

I’m blown away by how easy it is to track notes and activity, to move people through the process and automate outreach

Pros

Ease of use Aesthetics Support Chrome extension Connects everything through the process

Cons

Email could have a feature for newsletter style to make it prettier

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

It’s clunky. It’s not set up for a long term relationship management and notes are a real pain. Sales CRM is not efficient

Review Source

VR

Verified Reviewer  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS & CRM we have used"

December 9, 2020

5.0

It's a great product, and I like the design and layout - which is very important to me when using it daily as often as I do. We search for very specialized skillsets and their AI tools have not been as good as we'd hoped, but that improves over time and it's done better on some skills than others.

Pros

Ease of use, and ease of customizing to our needs. Instantly saves all email communication with our candidates and clients, without us having to do anything as long as its set up to sync them. Customer support is always very helpful and usually responds in a timely manner. You can do a lot more with this software if you use it fully, as it will show you your metrics in all areas important to you, thereby helping you improve your business processes.

Cons

The issues are not really specific to Loxo I feel, as I've seen the same issues with other ATSs too: too many duplicates sometimes, of candidates entered, and measuring new business development in their Deals section needs to be improved.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)

Reason for choosing Loxo

Because it was more of a seamless transition for us based on it being more current with technology than other ATSs (it was web 3.0 based, more current than others available at the time, and more AI features/muscle). Learning how to use it was simple and intuitive, and the price and design/layout all played an important role that ultimately made us buy it.

Switched from

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

jobvite was too cumbersome to work with, just one big mess, and our onboarding was quite terrible. Support was always problematic. It was an expensive way to just store our candidates and jobs, as the problems got too much in the way of being productive with it. As an employment agency it was not suited to our industry, and Loxo by comparison, really was.

Review Source

Doug P.  
CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Loxo has been a game changer for us"

December 4, 2020

5.0

The Loxo team is also incredible. You know it when you meet smart, professional people that are really good at what they do. Loxo is full of people like that. Everyone we've worked with from sales, to implementation, and in service of our account has taken great care of us. They are super responsive, have a can do attitude, and get the results. We're not tech savvy at all and the Loxo team has really done a great job of making this easy on us and getting our recruiters fully implemented, functional, and happy.

Pros

Loxo is very intuitive, full of time saving features and automations, easy to integrate with the web and other programs--and it gives our recruiters an extremely simple, and powerful tool they can use to be productive anywhere they can get on the internet. But Loxo AI, Source & Connect are the "muscles" that really make it go the distance for our team. We've used two other ATS systems that we liked, but Loxo is the best by far!

Cons

We just completed our 1 year roadmap review with \[SENSITIVE CONTENT HIDDEN\] and we're really happy with everything. I don't have anything to report here.

Alternatives considered

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Loxo

We chose Loxo because of its web based/app platform, ease of use, automations, and powerful AI Source & Connect features. We saw all of this as unique and valuable--and we saw the potential that this tool had to make our recruiters more efficient, faster, and even more capable in a competitive market. We also had access to \[SENSITIVE CONTENT HIDDEN\] during the sales process. In talking to him multiple times it was clear that they were committed to quality, they pursue excellence, and they care about people. That mattered to us.

Review Source

Tedi A.  
Member - Manager/Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Loxo Is An Amazing Service!"

April 1, 2021

5.0

FIVE STAR!! Overall, I haven't been able to see a technology that is as clean, efficient, and budget-friendly. I highly recommend this to companies that need to get going quickly with their contact cadence needs.

Pros

I really liked how organized and clean it is.

Cons

Adding emails and integrating platforms is not the smoothest I've seen.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Reason for choosing Loxo

Loxo had everything I needed. It allowed me to cut out a lot of expenses. The team was on top of their game and they were willing to work with me. They showed up when I needed them.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Instead of using all these different products, I was able to cut my expenses and obtain a higher ROI on my investment.

Review Source

Lee Ann C.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I chose LOXO after conducting trials and comparing several other platforms"

July 15, 2020

5.0

Customer Support was amazing from the trial through implementation. They respond quickly and follow up to ensure that the problem/issue was fixed. Implementing was a breeze compared to some other programs.

Pros

The AI Source and Outreach programs are excellent

Cons

At first, I was put off by the cost, but after reading other reviews and talking with some people in my network that use it, I went for it. It absolutely has paid for itself ten-fold with the amount of time it saves me in data entry and the AI Sourcing.

Alternatives considered

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Reason for choosing Loxo

The automation far outweighed the competition and the support was terrific!

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Not enough automation for a solo entrepreneur that is doing everything.

Review Source

Tynesha H.  
CEO/Lead Recruiter  
Human Resources  
Used the software for: I used a free trial

### "Love It!"

June 24, 2020

5.0

Pros

Love the ease of use, multiple integrations in one place, sourcing options

Cons

I only wish the price was a bit lower, but no other complaints

Switched from

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

multiple systems in one place without using zapier

Review Source

BB

Ben B.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "A modern recruitment CRM / ATS "

March 25, 2024

5.0

Really good. Transparent from the off. UK sales person was great with a non pushy approach. Onboard has been simple, quick and effective.

Pros

Simple and easy to use with a modern workflow. Excellent Chrome Extension that works well with LinkedIn. AI tools to help source contact info is a game changer. Great email marketing outreach solution built in that allows you to build campaigns as opposed to just sent email marketing.

Cons

Some of the AI features shown at demo were only available in the more expensive subscriptions

Alternatives considered

[Firefish](https://www.capterra.com/p/226344/Firefish/)[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

Reason for choosing Loxo

More modern design and way of working. Number of key features that other providers didnt have.

Review Source

JM

Jo M.  
Managing Director  
Human Resources  
Used the software for: 1-2 years

### "Great ATS!"

December 20, 2020

5.0

Pros

This is a simple, easy to use, intuitive ATS for recruiters. It's especially great for recruiting consultants, agencies, and executive search firms. I can track everything - the reporting feature is great. UI is simple. Lots of bells and whistles like AI search, sourcing, and email campaigns. They also have fast, reliable, and friendly support! The team is great.

Cons

There are no major cons. I think this is a great tool.

Switched from

[Lever](https://www.capterra.com/p/142452/Lever/)

I needed more functionality to support the different clients I work with and needed robust reporting as well as all-in-one sourcing and email campaign tools.

Review Source

ML

Meri L.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "I love Loxo"

July 30, 2024

5.0

Pros

I’ve been using the Loxo platform for some time now and I must say, it’s been an absolute game-changer. The platform is incredibly user-friendly and accurate, making it a breeze to navigate through various features and functionalities. It’s clear that a lot of thought has been put into its design to ensure a seamless user experience. What sets Loxo apart, however, is their exceptional customer service. The team is always ready to assist with any queries or issues, ensuring a smooth and efficient resolution every time. Their dedication to customer satisfaction is truly commendable. I acknowledge \[sensitive content hidden\] who jumped on a call with me to speed up my new email setup. The combination of a fantastic platform and stellar customer service makes Loxo a standout in the field. I would highly recommend Loxo to anyone looking for a reliable and efficient platform for their needs. It’s not just a platform, it’s a partner that you can trust.

Cons

N/A - Everything is really nice and neat.

Review Source

MS

Mike S.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Net Generation ATS"

August 25, 2020

5.0

Excellent ATS - It may look pricey, but if you add up what you get it is right in the ball park - You get - phone system, email campaigns, email and phone search lookup, LOXO source to search for candidates automatically, lots of email and automation pipeline triggers for auto emails. Reporting is adequate. Support is very strong - conversion was great and easy - we did over 80k records with no issue from PCR.

Pros

Its simplicity - Its design allows for simple navigation that is logical. You can tell it was not a patched system that was put together over the years. It is strait foreword with really simply drag and drop parsing and pipeline candidate tracking . Its source capability and ability to find email addresses and phone numbers is next generation ability beyond other ATS's. It is flexible and allows record field customization and custom forms that we have implemented for candidate intake and qualification and even job order forms. Outreach email automation is awesome. I can drip campaign hiring managers forever if I want.

Cons

The Mobile version is very basic. Its not really anything beyond a contact lookup. They need to improve this so that you can run your business from your phone if needed. I am told that this is coming in 2021. They also need to make the search better with facets that allow further refining a search after you use their search builder categories. If you are a Boolean Pro you can do anything in search but we are not Pro's. You cannot get voice mails on their system from the road because the mobile version is not expanded yet.

Reason for choosing Loxo

Next generation and all inclusive system, phone, source, email campaigns. Lots easier to use and track candidates.

Review Source

Beth E.  
Owner/Executive Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Best All in One CRM on the Market "

June 11, 2019

5.0

My experience over the past year is that the company genuinely cares about their customers and keeping them happy. Anytime I've had any technical issues, they've been on it to fix within minutes. When you make suggestions, they are very open to making improvements. What I like about Loxo is that it's a one stop for all my needs. Before I started with Loxo, I had demo's with many other systems, and while a few of them were slightly less expensive up front, they would end up costing me more due to the integrations that Loxo has to offer. For example, without Loxo I would have to have separate Job Board accounts with limited posts, would have to get an email campaign program and an autoresponder, I would have to add a texting app and pay for leads from a lead source (they provide 100 free email leads per month). I don't have the AI Jobs but is something I would like to consider adding on in the future.

Pros

This software combines an ATS, CRM, Job Posting Tool, Candidate Tracking, Texting, Campaigns, customization, AI technology, and more. They are continually improving and making the program better and better.

Cons

When posting jobs, there isn't a multiple post feature or a mass edit/delete/repost option. So every two weeks when I refresh my job posts, it's a long task to refresh, close, or add new jobs one at a time. An option to mass update/post would be a great feature.

Review Source

JH

Justin H.  
Recruiting Services Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### ">1 year user for agency staffing recruitment & sales"

November 29, 2022

5.0

Bottom line, Loxo has been a right-sized tool/platform for our agency with everything we need to operate effectively and nothing unnecessary that is beyond efficacy for where we are at in the marketplace.

Pros

There is nothing clunky about Loxo at all. Very user-friendly, intuitive and easy to spin up new requirements (and new clients even easier) while including as many or as few talent acquisition team members to quickly and effectively get the req into production and identify candidates through the database or capturing applicants.

Cons

While not something I necessarily "dislike", it would be nice to view job details for multiple jobs within a single page versus the need to open multiple tabs. Like many recruiters, my browser windows are consistently chock-full of tabs and the need to refresh pages in various tabs while supporting efforts on multiple requirements can be cumbersome. The only other suggestion would be a "preview" option or a quicker path to job details or job descriptions besides going through an edit screen.

Review Source

MA

Martin A.  
Recruiting manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "They don’t let you cancel your subscription "

April 11, 2024

1.0

The customer service is not good, they do not help when it comes to wanting to cancel the subscription. I am still waiting for a response after 10 follow ups I'm tired of waiting and taking other courses of action. Understand the product before your sign up to a service because you may run into a company that doesn't allow you to unsubscribe

Pros

Nothing at all, I still haven’t been able to cancel

Cons

Everything especially customer service and under average solutions.

Review Source

Response from Loxo

April 17, 2024

Hi Martin, We're sorry to hear you didn't have a great experience with us. This is certainly not the typical customer experience, so we checked with the team this morning to see what happened and what we could learn from your time with us. We also confirmed that you have been able to cancel and did so about a week ago, so you are all set there.

EC

Erika C.  
Marketing and Administration Associate  
Staffing and Recruiting  
Used the software for: 2+ years

### "I like the product, but still has room to improve the UX"

June 7, 2022

4.0

Pros

The Loxo chrome extension makes it simple to import profiles into the database. The software is user-friendly and here are a lot of helpful features, such as making outreach campaigns and reports. Instead of an installed program on the desktop, I like how the software is in a browser so that our team can always have access to it when on-the-go. They also have an extensive help guide and easy access to the support team if you need assistance.

Cons

Loxo continues to make updates, which I understand is well-intentioned. However, there have been multiple occasions when these updates have ended up setting our team back in productivity due to Loxo changing or removing certain features we have relied on. When reaching out to support, we are often told that they cannot revert these features back to the way things were, which ends up making the UX less enjoyable.

Review Source

VR

Verified Reviewer  
VP of Marketing  
Computer Software  
Used the software for: 6-12 months

### "Loxo Review - BEST SYSTEM BY FAR"

February 4, 2019

5.0

By far the best system on the market. If you want to maximize your team's efficiency and get a recruiting solution that actually solves your problems, then Loxo is the platform for you.

Pros

Loxo is by far the best solution for recruiting on the market. The team their truly understand the needs of high-functioning recruiting teams. The candidate database is unlike anything else I've used on the market. It's searchable on several different levels making my team more effective, and you can easily add candidates into marketing lists, one-off email sends, and click-to-dial campaigns. Yes, you can call directly from within Loxo with no extra tools needed. With loxo, you also get a unique job view that makes it very easy to manage all search projects.

Cons

So far I have no complaints. I've used Bullhorn, FileFinder, Invenias, Crelate and Zoho and none of them even compare to how great Loxo has been for our firm.

Review Source

VR

Verified Reviewer  
Talent Acquisition Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great product, great service!"

March 19, 2020

5.0

I am really happy that this is the software that I chose to manage my pipeline. It has made it so easy to report on my activity and follow up with candidates. I highly recommend using this software!

Pros

I have used many ATS and CRM systems throughout my career and this is the best of both all in one system. It is amazing at tracking candidates through the recruiting life cycle specifically the sourcing pipeline. The customization of the work flow is a great as well as the customized marketing campaigns inclusive of emails, texts and reminders. I have been quite pleased with my experience with Loxo so far. Lastly the customer support team is incredibly helpful and quick to respond. I definitely recommend Loxo!

Cons

My only criticism is that the AI in job descriptions only searches your individual system and not the broader system. They have put in a request for an enhancement to do this for me already.

Reason for choosing Loxo

Most of the other products were for larger companies and could not do what I wanted at a granular level. Since I work across different verticals and source from different places, this system was the best choice.

Review Source

AC

Amy C.  
Senior Recruiter  
Renewables & Environment  
Used the software for: 2+ years

### "Very happy with Loxo"

December 9, 2020

5.0

Pros

Loxo is user friendly and easy to learn. I have not used another ATS so I may be biased but I love the functionality of Loxo. When other companies approach our team, we usually find that Loxo offers most if not all of what we need compared to other similar products. The support team is responsive and friendly and resolve issues quickly. The newer automation features have been a game-changer for us.

Cons

We would LOVE the ability to text from a cell phone. I use the text feature all day long and it is frustrating that I can't use this feature when I am away from my desk.

Review Source

MM

Merissa M.  
Search Partner | Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "LOXO ATS & CRM"

April 26, 2021

5.0

Loxo is very user-friendly and there are a lot of great features. I have nothing constructive to say at this point. I am very happy with Loxo.

Pros

What I like best about Loxo is that it is an ATS & CRM! I have been using the Loxo free version and just decided to invest in the premium version and I am super excited as there are so many more benefits & features. I have been following Loxo since I started my business and I can’t believe how the platform has evolved in just over a year and a half. Using Loxo helps me become much more efficient, saving time and keeping organized.

Cons

There are some features that are not available in Canada but will be rolled out soon, within the next 2 months.

Review Source

JM

Josh M.  
Account Executive  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "I love Loxo"

April 11, 2022

5.0

Pros

The ease of use and customization is a huge plus for this platform.

Cons

The Loxo AI could use some work as well as the Chrome extension tool. I wish it could be used on more sites.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Review Source

BF

Brian F.  
Director of Recruiting  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great ATS!"

December 2, 2022

5.0

Great experience with Loxo, there customer support is excellent and the product was great for our team.

Pros

Loxo is very easy to use and keeps our group organized as we recruit multiple openings for our clients.

Cons

The mobile app didn't integrate well and I wish it had more features.

Review Source

VR

Verified Reviewer  
Recruiter  
Semiconductors  
Used the software for: Less than 6 months

### "The backbone of my day"

December 2, 2022

5.0

It has become the backbone of my work day. I rely on it everyday.

Pros

The automation that you can implement takes much of the busy work out of sourcing.

Cons

Some of the source information is dated and isn't relevant.

Review Source

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