# ReferralHero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ReferralHero Software - reviews, pricing plans, popular comparisons to other Referral products and more. Source: https://www.capterra.com/p/164938/Maitre --- # ReferralHero Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReferralHero ## What is ReferralHero? ReferralHero is a referral program software that allows brands to create, manage, and track referral campaigns. ReferralHero provides tools to build referral programs such as waitlists, giveaways, ambassador programs, and more. ReferralHero aims to help companies across industries grow their customer base through referrals. ## What is ReferralHero used for? [Referral](https://www.capterra.com/referral-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $399 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReferralHero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://referralhero.com/&name=ReferralHero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReferralHero 4.5 (40) VS. [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price $95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (40) Ease Of Use 4.8 (137) Value For Money 4.4 (39) Value For Money 4.7 (129) Customer Service 4.5 (37) Customer Service 4.9 (130) ## ReferralHero alternatives [4.7 (690)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (470)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164938/Maitre/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Lead Engagement 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Referral Tracking 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Rewards Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Contact Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns ReferralHero 42 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track an affiliate partner's promotion of a product or service and any associated sales Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Manage and track employee referrals for open job positions Tracks metrics that provide insight into how a user interacts with any interface or product For customer referral programs / referral marketing products Products that allow employees to make referrals for open job positions Identify and prevent suspicious activity Games or game-like elements to track progress and reward accomplishments Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage multiple campaigns in one system Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Design, communicate, and distribute incentives to perform a specific action Active reporting of data and metrics Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Strategize and implement rewards for returning customers, employees and other members Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Features 4.3 (40) 4.3 Based on 40 reviews ## Pricing Value for money 4.4 (39) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/164938/Maitre/pricing/) Software $399.00 Flat Rate,Per Month It includes: - Plug and Play Campaign Builder - Unlimited Subscribers - Unlimited Campaigns - 100K/mo Automation Emails - SMS Automation Messages - SMS OTP Verification - 1,000+ Reward Payouts - 500+ Integrations - Your Branding - Campaign Analytics - Anti-Fraud Algorithm - Email & Chat Support - Add Multiple Account Admins - Javascript & REST API Access - Android & iOS Mobile SDK Access Software + Done For You $599.00 Flat Rate,Per Year It includes: - Expert Strategy & Design: Tailored referral program crafted to fit your business needs - Full Setup & Launch: We handle the technical setup, so you don't have to - Ongoing Optimization: Regular check-ins to ensure your program performs at its best - Priority Support: Dedicated assistance whenever you need it - 500+ Integrations - Anti-Fraud Algorithm - API Access and Email Support - Automation Emails - Campaign Analytics - Custom Email Sender Domain - Memorable Referral Links - Plug and Play Campaign Builder - Unlimited Campaigns - Up to 15000 Members - Your Branding Value for money 4.4 (39) 4.4 Based on 39 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating 5(29) 4(7) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent Joanna W. COO Computer Software ### "Great tool & great support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2025 ReferralHero is a wonderful team to work with. They try their best to understand your business' goals and find solutions to best support them. Pros ReferralHero is easy to implement and provides fantastic support when questions come up. Our team has been using it for over a year and plan to for years to come. Cons Some of the reporting within ReferralHero can be confusing when you start out, but once you get the hang of it, it is simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Co-Founder Marketing and Advertising ### "Super easy to use and great results!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2025 ReferralHero has been a game-changer for our referral marketing strategy. It helped us grow our user base faster than expected and track results effortlessly. Their support team is also responsive and genuinely helpful whenever I had questions. Highly recommend it to anyone who wants to boost word-of-mouth growth without complications. Pros ReferralHero is incredibly easy to set up and customize. I loved how quickly I could launch a referral campaign without needing any technical help. The dashboard is clear, and the automation features saved us a lot of time managing referrals manually. Cons The only thing I’d improve is adding a few more native integrations with other tools we use. But overall, it’s not a big issue since webhooks and Zapier and other automation platforms work well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lui W. CEO Banking ### "PLEASE STAY AWAY FOR YOUR OWN GOOD " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 31, 2024 Hard to set up and upped their prices by $180 overnight Pros not much they ripped me off upping the prices by $180 Cons how they rip you off, hard setting up unless you have good technical knowledge, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2025 Hi Lui, We’re genuinely sorry to hear you had a frustrating experience — that’s never what we want for our customers. We noticed you were on our grandfathered pricing for many months, and we truly appreciate your early support. Our recent pricing update reflects the major improvements we’ve made to the platform — including a brand-new user interface, expanded features, and the option for Done-For-You setup and management for those who prefer a more hands-off approach. That said, we understand that price changes can be frustrating. If you'd be open to it, we’d love to better understand your experience and see if there's anything we can do to make things right. Feel free to reach out directly to support@referralhero.com — we’re here to help. – The ReferralHero Team SD Steve D. CEO International Trade and Development ### "Highly Recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 I have had a very positive experience with RH, overall. Their product and service is top notch. I wouldn't hesitate to recommend them to anyone, or use them again myself. Intuitive and all encompassing referral platform. Pros The support from the team was outstanding. Cons Making the use of Stripe pretty much necessary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Viola L. Health and Life Broker Insurance ### "If you do not have a referral system you need to enroll in Referral Hero!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 I have had a great experience. My calls with Referral hero are always helpful and I feel confident about launching my campaign. \[sensitive content hidden\] has been very patient with me as I learn the process of how the campaign functions. Pros I love how simple it is to use and with \[sensitive content hidden\] help anyone can set this up. Cons There are no onboarding videos to help explain the entire process and what is available within the system. I would love to know all the different ways a campaign can be set up. Alternatives considered [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/) Reasons for choosing ReferralHero I like \[sensitive content hidden\] and watch his videos on YouTube Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sam R. CEO Food & Beverages ### "Cool company, cool team" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2024 Super cool service. Would recommend to anyone trying to launch an effective referral program! Pros \[sensitive content hidden\] and the team were super smart and helpful. They were dedicated to helping get my campaign in a position where it was ready to launch at max efficiency! Cons A bit difficult to understand if you don't book a call with the team. But if you do, it' super easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kat D. Owner E-Learning ### "Best Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2023 Pros The team at Referral Hero are very responsive and extremely helpful! Cons Getting set up was a high learning curve for me, but this might not be the case for others who are more technologically savvy. Alternatives considered [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/) Reasons for choosing ReferralHero Viral loops had the worst customer service. Their product looks great, user interface looked easier to use and learn BUT there was absolutely no support. Referral hero supported me every step of the way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ER Eddie R. Marketing Director Hospital & Health Care ### "Clean interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2023 Pros Very customizable interface that lives on your website without any Referral Hero branding. Cons Needs multi-admin access at the Pro level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CEO Legal Services ### "Lot of features, easy to customise, good documentation and above all exceptional customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 27, 2022 Pros ReferralHero had everything that we were looking for from referral software for our program. We were able to customize the look and feel to suit our website. Compared to the competition for the same feature set, ReferralHero is quite cost-effective, and customer support has been great even before and after buying the paid plan. We're quite satisfied with ReferralHero Cons The UX of the backend can be better but it's not stopped us from launching campaigns Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brady W. General Manager Retail ### "Great tool for growing our contact base!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 17, 2019 Great experience for this semester, helped us gain a lot of contacts in an easy to manage way. Pros Easy to set up and install with Google Tag Manager, shortened links are easy to share, good visibility on shares and added contacts, good to see suspicious new contacts to limit exposure Cons Would like to more easily attribute winners/prizes based on customers shopping with us, rather than just signing up for our referral program. Reasons for choosing ReferralHero Good price, easy to integrate, easy to start up quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164938/Maitre/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Viral Loops vs ReferralHero](https://www.capterra.com/compare/150927-164938/Viral-Loops-vs-Maitre)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)