# WiseTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WiseTime the right Time Tracking solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164877/WiseTime/reviews

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WiseTime

4.7 (58)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WiseTime

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

RC

Robert C

PartnerLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years.

“I like how it tracks your time in the background and the tags do a pretty good job associating the time tracked with the appropriate matters.“

March 18, 2025

LS

Lela S

Legal AssistantLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“I feel that WiseTime has not improved in the year or so that I have used it. While it is a great product, other time keeping software offer features such as seeing Clio time entries within the software, or being unable to unsend published time entries to further edit them.“

March 18, 2025

CP

Courtenay Elizabeth P

Owner Mediator CFI Parenting CoordinatorLaw Practice, Self-employedUsed the software for: 1-2 years.

“The automatic time tracking of every action on my computer has increased profits and literally freed up a significant amount of time.“

March 18, 2025

KA

Ken A

PresidentLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I wish that the ability to connect with and receive meaningful assistance from tech support was better. Whether it is a function of geography, or an issue in the administration of the company, there have been times when the lack of support has been frustrating. “

March 18, 2025

LC

Lucas C

AssociateLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“Makes timekeeping much easier and allows me to capture pretty much all of my time without tracking everything.“

March 18, 2025

LC

Lucas C

AssociateLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“Wisetime makes keeping track of time extremely easy , my only concern is that the machine learning that automatically categorizes entries doesn't work very well.“

March 18, 2025

CG

Cathleen G

Principal- OwnerHospital & Health Care, Self-employedUsed the software for: More than 2 years.

“I would recommend them as an affordable time tracking tool for small business who need a simple way to track and report.“

March 18, 2025

EL

Emily L

ParalegalLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months.

“The AI time entries are not very good quality and often need editing.“

March 18, 2025

## Showing most helpful reviews

Showing 1-25 of 58 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Konstantin K.  
Independent contractor  
Computer Software  
Used the software for: 1-2 years

### "Great tool for independent contractor!"

February 15, 2022

5.0

Extremely handy while working different projects for few customers. Another use case is to recall what you work on few weeks ago.

Pros

\- automatic time tracking - smart tags assignments - timesheets generation

Cons

\- can't really say anything, it covers all my current needs

Review Source

Response from WiseTime

February 18, 2022

Thanks for your review Konstantin. We're so glad to hear that WiseTime is helping you automate and organise your timesheets.

DJ

Dana J.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Capture More Billing"

March 18, 2025

5.0

Overall, I am billing with much better accuracy!

Pros

Before I was missing a lot of billable time but now WiseTime captures almost everything.

Cons

It doesn't always capture the full time or activity if I have multiple windows open and am flipping back and forth but it is still more accurate than I had before.

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

Reason for choosing WiseTime

I tried Time Traker & Magic Time but had used Wisetime before and found it easier

Review Source

Response from WiseTime

April 28, 2025

Dear Dana, Thank you for your insightful review and for choosing WiseTime to enhance your time tracking and billing accuracy. We're thrilled to hear that our program has significantly improved your ability to capture billable hours. Regarding accuracy, WiseTime records the active window's title and assigns time to the application where you spent the majority of each interval. For instance, if during a 60-second span you spend 40 seconds in Outlook and 20 seconds in Word, WiseTime attributes that minute to Outlook. To gain more detailed insights, we would recommend adjusting the Timeline Resolution settings in Your profile to ensure that you have more granularity data on your Timeline. We appreciate your feedback, as it helps us improve WiseTime. If you have further questions or need assistance, please reach out to our support team. Best regards, The WiseTime Team

CH

Charles H.  
lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Great Time Saver"

March 18, 2025

4.0

Generally positive. I've been using it for a month and it has made billing very efficient.

Pros

Saves a lot of time, user friendly, clean interface, seamlessly integrated.

Cons

Wise time unfortunately is not integrated with phone system

Review Source

Response from WiseTime

April 7, 2025

Thank you for your positive feedback on WiseTime. We're delighted to hear that our platform has streamlined your billing process and that you find it user-friendly with a clean interface. We appreciate your feedback on the phone system and will take this into consideration for future development. We are committed to enhancing our services to better meet your needs. If you have any further suggestions or require assistance please contact us at support@wisetime.com

JE

Jason E.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "WiseTime's Three E's: Easy, Essential, and Earns You Money "

February 14, 2022

5.0

The three E's come to mind when using WiseTime. It's Easy: Training employees to use WiseTime is quick and painless. It's Essential: I can work all day and not think of billing one time. This frees me up to do more billable work throughout the day. An essential tool in my productivity. It Earns you money: Before WiseTime, our firm was losing thousands of dollars in small daily tasks like sending a quick email or checking the status of a shipment. With WiseTime, we are able to track every single keystroke and mouse click throughout the day for an accurate count of what happened that day. There is no forgetting about a small task that can be billed out. I will never work without WiseTime running again. It is as simple as that.

Pros

In addition to its automatic time tracking, Wisetime is so easy to deploy and use. Getting new members set up to use WiseTime is a 1 minute process without all of the clunky steps most software makes you do. Training new employees to track their time is a quick 5 minute process that lends itself to earning more money for your business.

Cons

There is only one thing I do not like about WiseTime. When tracking time, there are too many clicks that are needed to track. While I understand the thought process that goes behind why it is set up the way it is (tracking one item throughout the day all at once), there are those that track by the hour at the end of the day. This causes more clicking and confusion.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

Reason for choosing WiseTime

The integration with Clio Law Firm Software. It works seamlessly with Clio and that is absolutely essential.

Review Source

Response from WiseTime

February 18, 2022

Thanks for taking the time to review us Jason. We're really happy to hear that you have seen the benefits of WiseTime and that it has helped you easily identify all of your billable hours throughout the day.

ES

Elizzabeth S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Invaluable to my Busy Practice"

February 12, 2022

5.0

Wonderful product and I have been very happy.

Pros

It is very helpful that I can access it online from anywhere so that I can log my time. The integration with Clio is wonderful.

Cons

The logging of time away from my computer could be better. Would love to have the ability to see it all the time away for the day and lot it all at one time.

Switched from

[Chrometa](https://www.capterra.com/p/100908/Chrometa/)

The interface for this product was better and easier to translate activities into billable time.

Review Source

Response from WiseTime

February 18, 2022

Thank you for taking the time to leave your review Elizzabeth. We are glad that you have found our Clio connection useful and have noted your comments on logging away time for future improvements.

TM

Tyler M.  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "Natural, easy, accurate time. "

February 21, 2020

5.0

Legal timekeeping and billing that doesn't require constant mangaging of a start/stop button and no billing clients for in between or inactive periods.

Pros

I like that I can leave this application runnig on on my computers without noticing any loss of memory and processing capacity! That's while running several resource hogging apps and cloud servers simultaniously. When I am ready to open the WiseTime Console, It's easy to identify and group activities to client matters and I get the individual totals for each matter. Now I feel 100% confident in our true, honest billing. Backed with thorough activity logs, like window titles and the program being used.

Cons

I would like to be able to see the monthly or weekly total time kept for each "TAG", "Group" or for me that means which "Matter".

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Because toggle wasn't flowing and syncing between computers and scattered time logs were becoming quite unorganized and sketchy.

Review Source

Response from WiseTime

February 24, 2020

Thanks for your review Tyler. We love that WiseTime is letting you focus on your work without interruption and bill honestly without having to worry about meticulous record keeping. Sounds like it's doing what we designed it to! Check out the articles in the help guide to see how you can view your activity for any given date, filtered by tag (or matter): https://help.wisetime.com/hc/en-us/sections/360005023453-Reports-Dashboards

GS

Gary S.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "Good solution for recovering time that would otherwise be lost."

March 19, 2025

5.0

I tried several competitors before choosing WiseTime. I find it easy to use and that it does what it is supposed to do - help me recover billable time that would have slipped through the cracks. The UI is clean and intuitive and it does not interfere with my aging computer's performance. I recommend this software

Pros

I like how easy it is to enter my time and coordinate the automated time entries with my firm's billing system. I appreciate how it helps me capture time that might otherwise have been lost and makes it easy to organize.

Cons

I wish there were a better way to use it as an independent time tracker and better identify some of the entries it makes. Overall, these are minor quibbles. It doesn't really detract from the overall experience.

Review Source

Response from WiseTime

April 28, 2025

Dear Gary, Thank you for your thoughtful review of WiseTime. We're pleased to hear that it has been instrumental in helping you recover billable time and integrates seamlessly with your firm's billing system. We appreciate your feedback, as it helps us continually improve WiseTime. If you have any further questions or suggestions, please don't hesitate to reach out to our support team. Best regards, The WiseTime Team

AC

Arisa C.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "A Must Have for Tracking Billable Hours "

March 18, 2025

5.0

I really enjoy this application. Best time keeper on the market currently.

Pros

Passively tracks work done as I'm doing it, and application utilization. AI descriptions are relatively good, and help me remember what I was doing at that point in time.

Cons

Misses certain activities, such as certain webpages browsed or certain documents reviewed in adobe acrobat.

Review Source

Response from WiseTime

April 15, 2025

Thank you for your valuable feedback on WiseTime. We're thrilled to hear that our passive tracking and AI-generated descriptions have enhanced your ability to monitor billable hours effectively. Regarding accuracy and to gain more detailed insights, you can adjust the Timeline Resolution settings in your profile. By customizing these settings, you can achieve a more detailed representation of your activities, which may help address concerns about accuracy. Your feedback is invaluable in helping us improve our services. We're committed to ensuring that your experience with WiseTime remains positive and productive. Please don't hesitate to contact us with any further questions or concerns.

AV

Alex V.  
Attorney Owner  
Law Practice  
Used the software for: 6-12 months

### "Grateful for WiseTime!"

March 18, 2025

4.0

Overall, it has been great. I am love that I can get questions answered and that we don't have to track time manually.

Pros

I have received great customer service, especially from \[sensitive content hidden\] - she is awesome. The software captures your time and alerts you when you return to your computer so you can add time for things were you doing away from your computer.

Cons

I wish the tech was better in terms of the integration with other software like Practice Panther and Google Calendar. It does not do very well pulling or recognizing client's names from Practice Panther and it cannot pull calendar entries from your calendar, which is a bummer.

Review Source

Response from WiseTime

March 27, 2025

Thank you Alex for your feedback and we are glad to hear that you've had a good experience with WiseTime! We appreciate your feedback on possible improvements on calendar and connections. We have reached out to Practice Panther to try increase our functionality for our mutual clients but unfortunately we've not heard back from them. We'd recommend trying to update the keywords in Tags to ensure more auto-tagging can be completed for your matters and reduce manual work down the line for you and your team. Our team is here to help however we can, so please feel free to email us at support@wisetime.com

VW

Victor W.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "Great tool as a back up"

March 18, 2025

4.0

Good and has helped me when I have needed it. The codes are great integrating with Clio. Not always the most helpful with accuracy

Pros

Helps me document time if I forget to write it down

Cons

Not always accurate. Sometimes says much longer time than actually spent on a certain window

Review Source

Response from WiseTime

April 15, 2025

Thank you for your feedback on WiseTime. We're glad it's assisting you in documenting your time and integrating with Clio. Regarding accuracy, WiseTime records the active window's title and assigns time to the application where you spent the majority of each interval. For instance, if during a 60-second span you spend 40 seconds in Outlook and 20 seconds in Word, WiseTime attributes that minute to Outlook as that's where you spent majority of your time for your Timeline row. To gain more detailed insights to your Timeline, you can adjust the Timeline Resolution settings in your profile. We appreciate your feedback, as it helps us improve WiseTime. If you have further questions or need assistance, please reach out to our support team.

CEP

Courtenay Elizabeth P.  
Owner Mediator CFI Parenting Coordinator  
Law Practice  
Used the software for: 1-2 years

### "A Necessity for Lawyers "

March 18, 2025

5.0

I could not/would not continue my law practice without WiseTime.

Pros

The automatic time tracking of every action on my computer has increased profits and literally freed up a significant amount of time.

Cons

Customer service has been challenging, in that it is difficult to communicate in real-time.

Review Source

Response from WiseTime

April 7, 2025

Thank you for your enthusiastic endorsement of WiseTime. We're thrilled to hear that our automatic time tracking has significantly increased your profits and freed up valuable time in your law practice. We appreciate your feedback on the customer service challenges and you can always reach us directly at support@wisetime.com. Additionally, our Help Guide offers a wealth of resources that may provide immediate answers to your queries (help.wisetime.com). We are committed to continually improving our services to better support your practice.

EL

Emily L.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Great Program!"

March 18, 2025

5.0

It's a great program, I've increased my billing time exponentially since using it.

Pros

I like the way it tracks my activity very meticulously, and I LOVE the way it syncs with our Clio file system.

Cons

The AI time entries are not very good quality and often need editing. Also it doesn't always do a good job of labeling which file the entry should be assigned.

Review Source

Response from WiseTime

April 7, 2025

Thank you for your positive feedback on WiseTime. We're delighted to hear that our meticulous activity tracking and seamless integration with Clio have significantly increased your billing efficiency. We hope that the recent enhancements we've made with the AI Narrative Preferences have helped ensure that the AI-generated time entries are better suited to your needs. To further enhance the accuracy of auto-tagging, we recommend adding relevant keywords to your tags. This practice enables WiseTime to automatically assign tags to your time entries when matching keywords are detected in your activity titles. We appreciate your input and are committed to enhancing our services to better meet your requirements. If you have any further suggestions or need assistance, please don't hesitate to contact us at support@wisetime.com.

DC

Donna C.  
Principal Consultant  
Writing and Editing  
Used the software for: 2+ years

### "Best Time Tracking Application on the Market"

February 12, 2022

5.0

WiseTime's passive time tracking feature is what helped me make the decision. I don't have to start or stop a timer. I log in my computer for the day and don't worry about anything. WiseTime does the heavy lifting.

Pros

I've done the research, WiseTime provides the best passive time tracking on the market.

Cons

The only issue I've had with WiseTime is a few glitches with the desktop app.

Review Source

Response from WiseTime

February 18, 2022

Thanks for taking the time to review WiseTime Donna. We are glad that you have found greater ease using WiseTime so that you don't have to worry about timers or manual logging. With regard to any glitches, our team works very hard to assist all customers with any issues so please don't hesitate to get in touch with support if you ever experience anything in future. We appreciate the opportunity to continue to improve and refine our app. See the help centre for how to easily send through diagnostics: https://help.wisetime.com/hc/en-us/articles/360034213833-Sending-diagnostics

IH

Inez H.  
Managing Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent addition to time logging software"

February 14, 2020

4.0

I can cross reference WiseTime when creating my invoices to ensure that Customers are getting good value for money.

Pros

It logs what I'm doing automatically so I don't need to think about manually logging my time.

Cons

It only stores the data for one month. It is difficult to easily consolidate the information tracked The application occasionally conflicts with other software, i.e. does not allow the installation of IBM Rapport Security Software whilst active.

Reason for choosing WiseTime

I use WiseTime in conjunction with Todo.vu and the two work effectively together. Todo.vu allows me to consolidate the information in WiseTime and produce long term reports.

Review Source

Response from WiseTime

February 18, 2020

Thank you for taking the time to leave your review Inez. We are happy to hear that WiseTime has relived you of the need to think about timekeeping. Please also note that the Pro and Enterprise plans allow you to store data for up to 2 years so you might find these useful. Don't hesitate to get in touch at contact@wisetime.com if you have any questions about plans or features.

RB

Riccardo B.  
Patent Engineer  
Law Practice  
Used the software for: 1-2 years

### "Good Software"

February 13, 2020

5.0

Very Happy

Pros

It is very easy and intuitive to use. Automatic recognition of Tags is useful as well as easy grouping and ungrouping

Cons

Reports should have more functionalities. Time periods in which Wisetime is off, should have more options. Ranges in which Wise time is on (e.g. 8am to 8pm) would be useful.

Review Source

Response from WiseTime

February 17, 2020

Hi Riccardo, thank you for taking the time to review WiseTime. We are in the process making improvements to our reporting functionality, so your feedback is very important to us and duly noted. If you have any further feedback or requests, don't hesitate to let us know at contact@wisetime.com

AH

Allison H.  
CEO  
Law Practice  
Used the software for: 6-12 months

### "Excellent product "

February 12, 2022

5.0

Pros

It’s so easy to set up and use! It has paid for itself 10x over.

Cons

I haven’t found a negative yet. Works great

Review Source

Response from WiseTime

February 18, 2022

Thanks very much for taking the time to leave us a review Allison. We are really glad to hear that WiseTime has helped you recover more billable hours.

CB

Casey B.  
Principal  
Writing and Editing  
Used the software for: 6-12 months

### "Wise Time is fantastic"

February 13, 2020

5.0

Customer service is great. I was so surprised when I needed assistance once to get a phone call from a real person half-way around the world.

Pros

The software works in the background and is so easy to use!

Cons

On occasion, if I restart my computer, I have to restart the program.

Review Source

Response from WiseTime

February 14, 2020

Thank you for your review Casey, we're so glad to hear that WiseTime is working well for you. The restart behaviour you have mentioned should not be the case. We will contact you separately to resolve that issue :)

MH

Marc H.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "Great Priduct"

February 12, 2022

5.0

Pros

WiseTime helps me track the hours worked and the clients I did work for. Thus, it helps me record my time and do my billing.

Cons

Not the easiest to use. Also, does not track phone calls.

Review Source

Response from WiseTime

February 18, 2022

Thanks for taking the time to leave us a review Marc. We are glad to hear the WiseTime has helped you do your billing. Phone calls are definitely something we have been exploring so thank you for your comments. This has been noted with our product development team for scoping future improvements.

AH

Andrea H.  
Legal Assistant  
Real Estate  
Used the software for: I used a free trial

### "Seamless and easy to use"

February 28, 2020

5.0

Pros

The feature that I like the most is how the software measured and provided visibility on how much time I spend in the office. It is seamless and very easy to record time.

Cons

The feature that I liked the least is when a pop-up appears when I am inactive for a period of time. It would often appear when I am reviewing a document that requires focus and when it comes up, it would break my workflow. I am sure this can be easily turned off but I did not get a chance to look into it.

Review Source

Response from WiseTime

March 3, 2020

Hey Andrea, thanks for taking the time to review WiseTime. We really appreciate your feedback. You can disable the manual time prompt by selecting Preferences from your app menu and simply unticking the box next to 'enable'. I hope that helps but there is more info here too: https://help.wisetime.com/hc/en-us/articles/360032960094-General-App-Preferences

CG

Cathleen G.  
Principal- Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for Small Consulting Business Time Tracking"

March 18, 2025

5.0

WiseTime has been a great solution for tracking my time. As an independent consultant, I needed an easy way to track my time spend on projects and report to clients on time spent. Wise Time has been a great tool for the past 5 years and I plan to continue to use it. They are helpful when I have had minor issues and have excellent communication on status until the issue is resolved. I would recommend them as an affordable time tracking tool for small business who need a simple way to track and report.

Pros

Ease of set up and use and ability to customize to my needs - like custom tagging for clients.

Cons

Would like to be able to customize my reporting a little more - like doing a tag specific report.

Alternatives considered

[RescueTime](https://www.capterra.com/p/103317/RescueTime/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Reason for choosing WiseTime

had the features i needed and best pricing

Review Source

Response from WiseTime

April 7, 2025

Thank you for your positive feedback on WiseTime. We're delighted to hear that our platform has been instrumental in tracking your time and assisting with client reporting over the past five years. Your recommendation means a lot to us. Regarding your interest in generating tag-specific reports, WiseTime offers the capability to filter reports by specific tags. In the Reports tab, you can select the desired date range and when you export, you can restrict the report by tags so tailored to your needs. This feature allows you to analyze time spent on particular projects. We appreciate your continued support and are committed to enhancing our services to better meet your needs. If you have any further suggestions or require assistance, please don't hesitate to contact us at support@wisetime.com.

RC

Robert C.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "Feedback re AI generated time entries in WiseTime"

March 18, 2025

4.0

It has enhanced our ability to capture time entries and we are generally pleased with it. We would just like to see it continue to improve

Pros

I like how it tracks your time in the background and the tags do a pretty good job associating the time tracked with the appropriate matters.

Cons

The AI generated entries need work. First, timekeepers should have the option to have the entries in other tenses, i.e., "conduct online legal research re matter" or "reviewed client email." Second, the time entries need more detail. There should be some sort of option to breakout the tasks conducted on one matter throughout the day in a single time entry. Lastly, the AI generated time entries do not need to state that documents were reviewed in Adobe, drafted in Word, etc.

Review Source

Response from WiseTime

April 7, 2025

Thank you for your detailed feedback on WiseTime. We're pleased to hear that our background time tracking and tagging features have enhanced your ability to capture time entries effectively. We hope that the recent enhancements we've made with the AI Narrative Preferences have helped ensure that the AI-generated time entries are better suited to your needs. We recognize the need for more detailed time entries and the ability to consolidate tasks conducted on a single matter throughout the day. Our team is working on enhancements that we feel could help with this. Your feedback is invaluable as we strive to improve WiseTime's features. If you have any further suggestions or require assistance, please don't hesitate to contact us at support@wisetime.com.

KA

Ken A.  
President  
Legal Services  
Used the software for: 1-2 years

### "WiseTime Review"

March 18, 2025

4.0

I use the program continuously, and it has allowed me to capture and properly record and account for time on a daily basis, which I have had difficulty doing before I started using WiseTime. I would recommend the program to anyone seeking a comprehensive automated time recording process.

Pros

WiseTime has made our historically bad time recording abilities significantly better. It is accurate and has definitely allowed us to capture time that we were previously leaving on the table.

Cons

I wish that the ability to connect with and receive meaningful assistance from tech support was better. Whether it is a function of geography, or an issue in the administration of the company, there have been times when the lack of support has been frustrating. Fortunately, the program is relatively user-friendly, so the need for tech support has been minimal.

Alternatives considered

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)

Reason for choosing WiseTime

The features and functionality seemed better than anything else we had seen or tried before.

Review Source

Response from WiseTime

April 15, 2025

Thank you for sharing your insightful review of WiseTime. We're delighted to hear that our software has significantly improved your time recording capabilities, enabling you to capture billable hours more accurately. We sincerely apologize for any challenges you've encountered in connecting with our technical support team. We strive to provide prompt and meaningful assistance to all our users, regardless of location. To enhance your support experience, please feel free to reach out to us directly at support@wisetime.com. Additionally, our Help Center offers a comprehensive range of resources that may assist you. Your feedback is invaluable in helping us improve our services. We're committed to ensuring that your experience with WiseTime remains positive and productive. Please don't hesitate to contact us with any further questions or concerns.

JM

Jenny M.  
Managing partner  
Law Practice  
Used the software for: 2+ years

### "wisetime, we love it!"

March 18, 2025

5.0

Very good, I enjoy the convenience and ease of use with the platform, and the time tracking is amazing,

Pros

The convenience of tagging time and syncing with my practice software platform, Clio

Cons

If I am doing 2 things at once it doesn't track both things and only lets me tag 60 minutes in an hour

Review Source

Response from WiseTime

April 7, 2025

Thank you for your enthusiastic feedback on WiseTime. We're delighted to hear that you appreciate the convenience of tagging time and the seamless integration with Clio. Regarding your concern about tracking simultaneous activities, WiseTime captures the active window on your computer, which means it records the application you're actively using at any given moment. We recommend reviewing your Timeline resolution from your Profile to ensure that you can have more Timeline rows displayed in 30 second increments. We appreciate your input and are continually working to enhance our platform to better serve your needs. If you have any further suggestions or require assistance, please don't hesitate to contact us at support@wisetime.com.

AM

Ashley M.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Useful product"

March 18, 2025

4.0

I've been using it for years and prefer it to others (Chrometa)

Pros

It makes billing my time much easier especially with the plug ins

Cons

I wish I could track my phone use too and incorporate it into my timeline from my computer

Switched from

[Chrometa](https://www.capterra.com/p/100908/Chrometa/)

Wisetime was easier to use and also started an iphone app

Review Source

Response from WiseTime

April 7, 2025

Thank you for your continued support and for sharing your experience with WiseTime. We're pleased to hear that our platform has made billing your time easier, especially with the integration plugins. Regarding your interest in tracking phone usage and incorporating it into your computer timeline, we understand the importance of capturing all work activities. While our iOS Timeline App allows you to view, edit, and add to your Timeline on the go, it doesn't automatically track time spent on your mobile device due to operating system limitations. We appreciate your feedback and are committed to enhancing our services to better meet your needs.

WF

William F.  
Partner  
Legal Services  
Used the software for: 1-2 years

### "A very useful product for capturing time"

March 18, 2025

5.0

Very happy with The product. I have rolled it out to all of my team members and requested that they use it to help capture their time.

Pros

Very useful for capturing time. The interface is pretty good

Cons

I would like to see a little more detail in terms of websites visited and email sent and received

Alternatives considered

[Chrometa](https://www.capterra.com/p/100908/Chrometa/)

Reason for choosing WiseTime

Better features. I really like the features.

Switched from

[Chrometa](https://www.capterra.com/p/100908/Chrometa/)

I think Wisetime is better. We also had another product that was very expensive

Review Source

Response from WiseTime

April 7, 2025

Thank you for your positive feedback on WiseTime. We're delighted to hear that you find our product useful for capturing time and that you've successfully implemented it across your team. Regarding your suggestion for more detailed tracking of websites visited and emails sent and received, we appreciate your input and will consider it as we continue to enhance our features. If you have any further suggestions or need assistance, please don't hesitate to contact us at support@wisetime.com

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