# WiseTime Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WiseTime Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more.

Source: https://www.capterra.com/p/164877/WiseTime

---

# 

 WiseTime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WiseTime

## What is WiseTime?

WiseTime® is for legal professionals wanting to focus on high-value work rather than timekeeping. WiseTime is an AI-driven autonomous app that passively captures your activity while you work and collates it in a 100% private timeline. Without relying on memory, time capture is meticulously accurate, and you can stay focused throughout your workflow. Connected to your practice management or billing system, case references are synced seamlessly to WiseTime and automatically detected within your activities. Quickly review your activity - completed with a data-rich description from the AI narrative feature - before sending it to the relevant case in your existing system, ready to be invoiced faster. WiseTime relieves you from the administrative burden of timekeeping and increases billable hours captured automatically. It enables you to manage fixed fees with confidence and build stronger relationships with clients through fair and transparent billing.

## What is WiseTime used for?

[Time Tracking](https://www.capterra.com/time-tracking-software/)

Overall rating

Based on 58 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$360

Per User, Per Year

Free trial  
available

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## WiseTime alternatives

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/164877/WiseTime/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Time Capture

4.7 (25)

100.00% of 25 reviewers that rated this feature as important or highly important

Automate recording of time to reduce human error

Timesheet Management

4.5 (24)

79.17% of 24 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Billable & Non-Billable Hours

4.5 (21)

76.19% of 21 reviewers that rated this feature as important or highly important

Track billable hours and/or non-billable expenses for work performed

Reporting/Analytics

4.7 (17)

64.71% of 17 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Activity Tracking

4.6 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Real-Time Updates

4.3 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

WiseTime 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automate recording of time to reduce human error

Track billable hours and/or non-billable expenses for work performed

Track employees' arrival and departure timings for payroll purposes

Import and export data to and from software applications

Access software remotely via mobile devices

Track employee and task times without internet connection

Track employee and task times using internet connection

Measure time to completion or hours worked for projects

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Get Advice

We can help you find the software with the features you need.

Features

4.4 (58)

4.4

Based on 58 reviews

## Pricing

Value for money

4.7 (47)

Free Trial

Professional

$360.00

Per User,Per Year

Value for money

4.7 (47)

4.7

Based on 47 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Clio](https://www.capterra.com/p/105428/Clio/)[

BigTime](https://www.capterra.com/p/131076/BigTime/)[

Insightly](https://www.capterra.com/p/130671/Insightly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (44)

4.6

Based on 44 reviews

## User reviews

Overall rating

4.7

Based on 58 reviews

Filter by rating

5(40)

4(17)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Angela M.

Owner

Marketing and Advertising

### "Highly Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 22, 2025

Pros

Ease of use and an easy learning curve makes this a top pick for Small and medium legal offices. Nice reporting & dashboards

Cons

Not the cheapest option but full featured enough even at the lowest plan. Generous member features and auto-tagging availability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2025

Dear Angela, Thank you for taking the time to share your feedback about WiseTime. We truly appreciate your positive comments about our ease of use, gentle learning curve, and the quality of our reporting and dashboards. It's wonderful to hear that you find WiseTime well-suited for your business. Regarding your note about pricing, we understand your perspective. We strive to maintain competitive pricing while delivering exceptional value through our robust feature set. Many of our clients find that the time saved through our automated capture functionality—often 10 hours per attorney per month—provides significant ROI beyond the subscription cost. Once again, thank you for your valuable feedback. We're committed to continually improving WiseTime and ensuring it remains a top pick for legal professionals. Best regards, The WiseTime Team

GS

Gary S.

Partner

Law Practice

### "Good solution for recovering time that would otherwise be lost."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2025

I tried several competitors before choosing WiseTime. I find it easy to use and that it does what it is supposed to do - help me recover billable time that would have slipped through the cracks. The UI is clean and intuitive and it does not interfere with my aging computer's performance. I recommend this software

Pros

I like how easy it is to enter my time and coordinate the automated time entries with my firm's billing system. I appreciate how it helps me capture time that might otherwise have been lost and makes it easy to organize.

Cons

I wish there were a better way to use it as an independent time tracker and better identify some of the entries it makes. Overall, these are minor quibbles. It doesn't really detract from the overall experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2025

Dear Gary, Thank you for your thoughtful review of WiseTime. We're pleased to hear that it has been instrumental in helping you recover billable time and integrates seamlessly with your firm's billing system. We appreciate your feedback, as it helps us continually improve WiseTime. If you have any further questions or suggestions, please don't hesitate to reach out to our support team. Best regards, The WiseTime Team

DJ

Dana J.

Attorney

Law Practice

### "Capture More Billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 18, 2025

Overall, I am billing with much better accuracy!

Pros

Before I was missing a lot of billable time but now WiseTime captures almost everything.

Cons

It doesn't always capture the full time or activity if I have multiple windows open and am flipping back and forth but it is still more accurate than I had before.

Alternatives considered

[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

Reasons for choosing WiseTime

I tried Time Traker & Magic Time but had used Wisetime before and found it easier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 28, 2025

Dear Dana, Thank you for your insightful review and for choosing WiseTime to enhance your time tracking and billing accuracy. We're thrilled to hear that our program has significantly improved your ability to capture billable hours. Regarding accuracy, WiseTime records the active window's title and assigns time to the application where you spent the majority of each interval. For instance, if during a 60-second span you spend 40 seconds in Outlook and 20 seconds in Word, WiseTime attributes that minute to Outlook. To gain more detailed insights, we would recommend adjusting the Timeline Resolution settings in Your profile to ensure that you have more granularity data on your Timeline. We appreciate your feedback, as it helps us improve WiseTime. If you have further questions or need assistance, please reach out to our support team. Best regards, The WiseTime Team

AS

Ashley S.

Attorney

Law Practice

### "I Recommend This Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2025

This is a great product that saves me time and makes tracking billable time much easier.

Pros

WiseTime saves me time when tracking billable hours.

Cons

The summaries are not 100% accurate. Also, it would be helpful if a narrative of what is being done for each billable hour was included.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for sharing your experience with WiseTime. We're delighted to hear that our product has been instrumental in saving you time and simplifying the tracking of billable hours. We appreciate your constructive feedback regarding the accuracy of summaries and the inclusion of narratives for each billable hour. Your insights are invaluable, and we're committed to enhancing WiseTime to better meet your needs. Your satisfaction is our priority, and we look forward to delivering an even more effective solution for your time-tracking requirements. If you have any further suggestions or questions, please don't hesitate to reach out.

DF

Debbie F.

Attorney

Law Practice

### "Very helpful program."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 18, 2025

I like it -- I use it everyday. It helps me do my billing in just a few minutes.

Pros

Really helps me keep track of my time and transfer it seamlessly to CLIO.

Cons

I only wish we could put the entries in present tense, and separate the entries with semicolons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for your positive review and for sharing your experience with our program. We're delighted to hear that it assists you in tracking your time and transferring it seamlessly to Clio, making your daily billing more efficient. We understand your desire to format timesheet entries in present tense and separate them with semicolons. To address this, we've introduced the AI Narrative Preferences feature, designed to offer greater flexibility in customizing entry formats. We hope these enhancements align with your formatting preferences and enhance your user experience. If you have any further questions or need assistance with these features, please don't hesitate to reach out.

AC

Arisa C.

Paralegal

Law Practice

### "A Must Have for Tracking Billable Hours "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 18, 2025

I really enjoy this application. Best time keeper on the market currently.

Pros

Passively tracks work done as I'm doing it, and application utilization. AI descriptions are relatively good, and help me remember what I was doing at that point in time.

Cons

Misses certain activities, such as certain webpages browsed or certain documents reviewed in adobe acrobat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for your valuable feedback on WiseTime. We're thrilled to hear that our passive tracking and AI-generated descriptions have enhanced your ability to monitor billable hours effectively. Regarding accuracy and to gain more detailed insights, you can adjust the Timeline Resolution settings in your profile. By customizing these settings, you can achieve a more detailed representation of your activities, which may help address concerns about accuracy. Your feedback is invaluable in helping us improve our services. We're committed to ensuring that your experience with WiseTime remains positive and productive. Please don't hesitate to contact us with any further questions or concerns.

KA

Ken A.

President

Legal Services

### "WiseTime Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

March 18, 2025

I use the program continuously, and it has allowed me to capture and properly record and account for time on a daily basis, which I have had difficulty doing before I started using WiseTime. I would recommend the program to anyone seeking a comprehensive automated time recording process.

Pros

WiseTime has made our historically bad time recording abilities significantly better. It is accurate and has definitely allowed us to capture time that we were previously leaving on the table.

Cons

I wish that the ability to connect with and receive meaningful assistance from tech support was better. Whether it is a function of geography, or an issue in the administration of the company, there have been times when the lack of support has been frustrating. Fortunately, the program is relatively user-friendly, so the need for tech support has been minimal.

Alternatives considered

[Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/)

Reasons for choosing WiseTime

The features and functionality seemed better than anything else we had seen or tried before.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for sharing your insightful review of WiseTime. We're delighted to hear that our software has significantly improved your time recording capabilities, enabling you to capture billable hours more accurately. We sincerely apologize for any challenges you've encountered in connecting with our technical support team. We strive to provide prompt and meaningful assistance to all our users, regardless of location. To enhance your support experience, please feel free to reach out to us directly at support@wisetime.com. Additionally, our Help Center offers a comprehensive range of resources that may assist you. Your feedback is invaluable in helping us improve our services. We're committed to ensuring that your experience with WiseTime remains positive and productive. Please don't hesitate to contact us with any further questions or concerns.

VW

Victor W.

Office Manager

Law Practice

### "Great tool as a back up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 18, 2025

Good and has helped me when I have needed it. The codes are great integrating with Clio. Not always the most helpful with accuracy

Pros

Helps me document time if I forget to write it down

Cons

Not always accurate. Sometimes says much longer time than actually spent on a certain window

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for your feedback on WiseTime. We're glad it's assisting you in documenting your time and integrating with Clio. Regarding accuracy, WiseTime records the active window's title and assigns time to the application where you spent the majority of each interval. For instance, if during a 60-second span you spend 40 seconds in Outlook and 20 seconds in Word, WiseTime attributes that minute to Outlook as that's where you spent majority of your time for your Timeline row. To gain more detailed insights to your Timeline, you can adjust the Timeline Resolution settings in your profile. We appreciate your feedback, as it helps us improve WiseTime. If you have further questions or need assistance, please reach out to our support team.

RC

Robert C.

Partner

Law Practice

### "Feedback re AI generated time entries in WiseTime"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 18, 2025

It has enhanced our ability to capture time entries and we are generally pleased with it. We would just like to see it continue to improve

Pros

I like how it tracks your time in the background and the tags do a pretty good job associating the time tracked with the appropriate matters.

Cons

The AI generated entries need work. First, timekeepers should have the option to have the entries in other tenses, i.e., "conduct online legal research re matter" or "reviewed client email." Second, the time entries need more detail. There should be some sort of option to breakout the tasks conducted on one matter throughout the day in a single time entry. Lastly, the AI generated time entries do not need to state that documents were reviewed in Adobe, drafted in Word, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Thank you for your detailed feedback on WiseTime. We're pleased to hear that our background time tracking and tagging features have enhanced your ability to capture time entries effectively. We hope that the recent enhancements we've made with the AI Narrative Preferences have helped ensure that the AI-generated time entries are better suited to your needs. We recognize the need for more detailed time entries and the ability to consolidate tasks conducted on a single matter throughout the day. Our team is working on enhancements that we feel could help with this. Your feedback is invaluable as we strive to improve WiseTime's features. If you have any further suggestions or require assistance, please don't hesitate to contact us at support@wisetime.com.

EL

Emily L.

Paralegal

Law Practice

### "Great Program!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 18, 2025

It's a great program, I've increased my billing time exponentially since using it.

Pros

I like the way it tracks my activity very meticulously, and I LOVE the way it syncs with our Clio file system.

Cons

The AI time entries are not very good quality and often need editing. Also it doesn't always do a good job of labeling which file the entry should be assigned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Thank you for your positive feedback on WiseTime. We're delighted to hear that our meticulous activity tracking and seamless integration with Clio have significantly increased your billing efficiency. We hope that the recent enhancements we've made with the AI Narrative Preferences have helped ensure that the AI-generated time entries are better suited to your needs. To further enhance the accuracy of auto-tagging, we recommend adding relevant keywords to your tags. This practice enables WiseTime to automatically assign tags to your time entries when matching keywords are detected in your activity titles. We appreciate your input and are committed to enhancing our services to better meet your requirements. If you have any further suggestions or need assistance, please don't hesitate to contact us at support@wisetime.com.

[View all Reviews](https://www.capterra.com/p/164877/WiseTime/reviews/)

Popular comparisons

[Clockify vs WiseTime](https://www.capterra.com/compare/164877-169607/WiseTime-vs-Clockify) 

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