# Siteimprove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Siteimprove the right Website Monitoring solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164806/Siteimprove/reviews --- Siteimprove 4.5 (31) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Siteimprove Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Rachel K Web Content SpecialistHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “We, unfortunately, had to cut it to save money with everything that's going on.“ October 13, 2020 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dan H. Web Specialist Hospital & Health Care Used the software for: 2+ years ### "SiteImprove is absolutely our favorite web governance product." May 8, 2018 5.0 Pros We use the full version of SiteImprove, which has analytics, QA, accessibility checking, you name it. It's a fantastic product that we use every day to make sure our websites are up-to-date, and provides a much better analytics solution than Google. Cons It's a bit pricey, no lie, and possibly not the best solution for smaller- to medium-sized outfits. For enterprise, though, there's none better. Provided you're not publishing thousands of pages on your site. Review Source VR Verified Reviewer Prodcution Coordinator Education Management Used the software for: 1-2 years ### "Perfect for Accessibility Compliance tracking" June 15, 2023 5.0 Pros Very easy to use and track out compliance metrics in real-time Cons The integration with Cascade CMS was tricky at first but once it was set up - perfect Review Source AF Andy F. Director of Strategic Content Used the software for: 6-12 months ### "Great information for sites with outbound links. " May 4, 2018 3.0 Pros I like the consistency and clarity of the reporting with SiteImprove. The tool gives us accurate accounting of broken links and misspellings. It's especially useful if you have a site that has been around for years with a large amount of outbound links. Inevitably, those link destinations change or those pages are deleted altogether. SiteImprove saves user frustration over broken links and administrator embarrassment over misspellings. Cons I would love an option to incorporate more analytics into the tool. If I have some broken links, I'd like to know how many times they were clicked since the last report or since they've been broken. Review Source Julie G. Communications Specialist Law Practice Used the software for: 2+ years ### "SiteImprove Quality Assurance" October 22, 2018 4.0 I don't need much assistance from SiteImprove. It does what it needs to do, and we renew every year. I like that it doesn't consume a lot of my time, but still gives me the information I need. Pros SiteImprove is an easy and hands-off way to track the quality of your website(s). We have multiple sites and multiple blogs, so this allows me to see any link errors from one dashboard. This would take me a lot more time to compile this info manually or using Google indexing tools, so the time saved is worth the money! Cons We tried SiteImprove's analytics feature and were not happy with it. The data was MUCH different than what Google analytics gave us, and our customer support team couldn't really explain that difference. Because Google rules the world, we invested in Google Analytics training, rather than SiteImprove for this function. Review Source Response from Siteimprove November 7, 2018 Hi Julie, Thank you for your review. We're glad to hear that you find our tool easy to use and that you are making great use of the dashboards. VR Verified Reviewer Executive Director of Digital Marketing and Communications Higher Education Used the software for: 2+ years ### "A Required Asset for any Enterprise Website" July 12, 2019 5.0 This is a key component that supports our overall digital strategy. The tool is very intuitive and instantly provides insights leading to actionable items to improve your digital footprint. Support is also very responsive and extremely helpful. They own a problem if it is on their end and work tirelessly to resolve it. Pros The product is easy to use and constantly evolving to meet the current trends in digital marketing. Cons While new modules are added that are useful, they usually always included an add-on fee. Sometimes it seems as if we are always trying to justify a budget increase to pay for the latest features. Review Source Joan C. Web design/content specialist Higher Education Used the software for: 2+ years ### "An excellent tool for enterprise!" April 2, 2018 5.0 As a higher-education web professional, I deal a lot with accessibility issues. SiteImprove has been invaluable at showing people around our organization exactly what needs to happen to improve accessibility. Pros Our large company uses SiteImprove to monitor for broken links, misspellings, accessibility red flags, analytics, wording changes and much more - and we are barely scratching the surface of the functions available. It's a great package. Cons There is a bit of a learning curve, and it's pretty pricey. However, for an enterprise, if you're not willing to spend some money to keep your sites accurate without a lot of person-hours, you're probably doing it wrong. Review Source Melissa K. Director of Institutional Communications Higher Education Used the software for: 1-2 years ### "Great Use and Support" January 3, 2019 5.0 Siteimprove is the answer to all of our WCAG issues. Our subscription with them has really improved our accessibility and the fact that they keep us notified on any updates to law/policy is really helpful. Pros The dashboard puts everything right out there for you to see and if you need anything at all explained, the reps are on the phone with you immediately. My SiteImprove plugin wasn't working and they spent time trying to figure it out, yet it ended up being an issue on my end. The rep genuinely sounded like he was as unhappy as I was. It works now, so all is right in the world. Cons I would prefer if the webinars they offer were actually videos that could be played and paused because I want to have it run instead of having to click to progress the info and pages. Review Source Roxanne G. Public Web Responsible / Content-Manager Banking Used the software for: 6-12 months ### "Very good and powerful tool" September 25, 2018 5.0 We have many websites with a huge overall amount of pages and we were not able to keep track of functionality on all of them. So we had many mistakes that were not necessary. Siteimprove helped us to find those unnecessary mistakes and improve our rating. The SEO function also was a very good add-on as we are not allowed to work directly with Google. Pros That it is easy to use and you can always see your progress what lets you know if you worked correctly and if your rating already improves. also the SEO function is very good. Cons Until now our experiences were very good. So nothing negative to mention so far. Review Source Response from Siteimprove November 6, 2018 Hi Roxanne, Thank you for your review. We're happy to hear that you find great use of our tool and that it helps you get the needed overview of your sites. Tobias M. Web Design Used the software for: 1-2 years ### "Siteimprove helps me a lot with web accessibility!" December 9, 2018 5.0 Pros Siteimprove helps me with so many different things; SEO, Accessibility, Analytics, GDPR, & More. The be honest I like the accessibility features (love their Chrome extension!) and their support the most. Support is super helpful and gives a quick answer. Cons I think it's a bit pricey... Especially if you think of Google Analytics as being free and you have to pay that much for Siteimprove's analytics tool. Review Source Jvan S. Online Communications and Social Media Manager Hospital & Health Care Used the software for: 6-12 months ### "Daily Powerful Helper" November 27, 2018 5.0 We almost have 75% of all website traffic resulting from search engines. Thanks to siteimprove we can resolve all relevant seo issues. Besides this, 1:1 support on a regular basis is very much appreciated! Pros Very powerful functions, live-analytics, policies adapted to our own company, seo improvement and much more! Cons It's not always easy understanding all functions at the very first sight. Nevertheless, you choose which functions are relevant to you. Review Source VR Verified Reviewer Digital Marketing Director Banking Used the software for: 2+ years ### "A great partner, alongside their great service!" May 27, 2019 5.0 Pros \- Highly capable SaaS that helps web, martech and technical teams run a better enterprise web presence. - Many tools to report on QA, policies and governance, SEO, web analytics and Accessibility. - The tools are very full featured - incredible bang for the buck! - Incredible service and support, thorough self-help and commitment to solving for business strategy and problems - Very reliable availability/uptime Cons \- Sometimes the (very powerful) features are quite obscured in the UI - that's not necessarily a bad thing, but since I'm only in it monthly and not daily, sometimes I need to retrain myself on how to do things. I suppose such is the case with 'pro' interfaces, but a bit more effort on UX and overall friendliness might be helpful for those folks (working-class middle management :-D). Review Source VR Verified Reviewer Digital Content Officer Education Management Used the software for: 2+ years ### "A good piece of software if you want to be compliant with accessibility regulations" June 27, 2022 4.0 Pros I like the quality and speed of the initial scan, the reporting and scheduling tool, as well as the granularity in task management. Cons When resolving issues, it takes a bit of time before the resolved issues are re-checked and removed from the list. If you want to force a check, you might need to re-check it a couple of times before the system picks up the changes (there is a real-time delay). Review Source VR Verified Reviewer Senior Graphic Designer Digital Education Management Used the software for: 2+ years ### "Not 10 Webtools - just Siteimprove!" November 20, 2018 5.0 Pros The Usability of Siteimprove and the People - they have time for their Customers! Cons Unlikely to say but I'm just happy withe the software :-) Review Source RR Raymond R. Web Designer Higher Education Used the software for: 2+ years ### "Siteimprove is your best friend in site quality assurance" September 20, 2019 5.0 I mainly use Siteimprove to check for specific words or names, links, and overall accessibility. Most recently we've renamed some of our more trafficked directories and Siteimprove came in very handy at finding pages that used the old name or linked to the old path. I created reports and used them as checklists, which made the task easier to divy up and the process much easier to complete. So handy! Pros I really enjoy how the "Pages with Broken Links" section is organized and how each offending page listed links to a mock page with all of the offending content highlighted...so no scanning on my part. Then I can fix the link or share this with a colleague in charge of that page. Cons It's a little tricky to initially locate the tools you're looking for. This is one that you want to keep active with regularly (at least a few times a month) or you'll forget where to find everything. Review Source EC Elise C. Digital Marketing Specialist Hospital & Health Care Used the software for: 1-2 years ### "Essential Product for Your Digital Strategy" August 13, 2019 5.0 Pros Siteimprove makes it ease to optimize our website, giving quality scores and making it easy to identify where we can improve the SEO and overall user experience. Cons The Siteimprove Academy is a great option in learning the ins and outs of the product, although it is focused on the beginner user. I would love to see higher level courses created! Reason for choosing Siteimprove The quality of Siteimprove is comparable and it's driven by SEMRush. The pricing structure with all features included was a big deciding factor. Review Source VR Verified Reviewer Marketing Communications Manager Computer Software Used the software for: 6-12 months ### "Helpful Tool for QA" August 30, 2018 4.0 Pros With Siteimprove I can quickly identify and correct potential misspellings, accessibility errors, SEO errors before publishing content/copy. They just came out with a new plugin that integrates with Kentico CMS (Siteimprove For Kentico). This is huge for me as I mostly work withing Kentico. The plugin let's me see all potential errors right in Kentico. Cons Occasionally it feels like there are a few more clicks needed than necessary. Review Source BN Bernhard N. UX & Governance Banking Used the software for: 2+ years ### "Great assistance" November 14, 2018 5.0 Finding technical problems and quality issues is very helpful in daily business. We were able to improve the quality or keep it stable. Pros It gives us tools to improve the quality and to document the corresponding improvements. Cons The report handling is a bit complicated in relation to the other tools. Review Source VR Verified Reviewer Vice President Board Of Directors Computer Hardware Used the software for: 6-12 months ### "A good tool to quickly track broken links and mis-spellings on a website" August 6, 2019 4.0 Pros A good way to track, manage, and edit webpages that contain mis-spellings or broken links so they cant be fixed. Overall analysis of website and scoring allows us to keep track of performance over time. Cons Sometimes it takes a few refreshes to update the status of the website. Needs to be more real-time and reactive. Review Source Markus H. Leiter Kommunikation Hospital & Health Care Used the software for: 1-2 years ### "Good stuff" March 15, 2019 5.0 SEO and usability. Pros Siteimprove is easy to handle and well organized. Cons In the beginning, you need support to find the right way through all the possibilities. Review Source VR Verified Reviewer Web Content Specialist Higher Education Used the software for: 6-12 months ### "User friendly" October 13, 2020 4.0 Overall I loved this product and once we have more funding, will get again. Pros This is a really user-friendly product. Our team was able to pick this up in no time and with little training. They make everything easy to find and fix. Cons The only thing I don't love about this product is the cost. We, unfortunately, had to cut it to save money with everything that's going on. We already have google analytics, so this product had to go. Review Source CC Chris C. Marketing Executive Financial Services Used the software for: 1-2 years ### "An absolute must-have site optimisation tool" June 9, 2020 5.0 On top of the outstanding business-as-usual features, we've been working to really nail down an accessibility audit on our website which genuinely could not have been done effectively without this tool. Pros A one-stop shop for website management and optimisation; accessibility, broken links, heatmapping and page load speed can all be managed through a seamlessly-build user interface. Cons Updates and crawls run particularly slowly, particularly for larger websites. That aside, I couldn't fault any of the features available on Siteimprove. Review Source SH Sarah H. Marketing Manager Hospitality Used the software for: 6-12 months ### "Recommened - But Takes Time to Learn" January 7, 2020 5.0 I would definitely recommend this and suggest that you take times to view the modules/training that is provided to get the most out of this service. Pros The way the website is set up is very user friendly. It is broken out into very easy to find sections and a lot of the data/tools it provides are extremely helpful. Cons Not necessarily about the software, but I felt that during the on boarding process the customer service wasn't the best. It was great when we were getting set up but after we had paid/we're up and running it felt like we were neglected a little bit. Review Source Paul V. Used the software for: 6-12 months ### "null" January 15, 2018 1.0 Review Source DM Daniel M. Web Publisher Government Administration Used the software for: 2+ years ### "My experience with Siteimprove" February 18, 2019 5.0 Above all, Siteimprove is a powerful tool to ensure the quality of a website. Pros Especially the function to adapt faulty links is extremely helpful. Cons I can't find anything negative at the moment. Review Source DH David H. Web manager Government Administration Used the software for: 1-2 years ### "Overall site improve has proven to be a high quality tool that has been very useful. " July 25, 2017 4.0 Generallly it's reassurance that the ensure is in good shape. Pros The accessibility compliance check and ability to locate specific issues on a web page is a great feature. Cons In brief the greatest con is the cost. Overall the software is very good however it is also very expensive for a small organisation with a limited budget. Review Source Similar Products Featured