# Yardi Breeze Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yardi Breeze the right Lease Management solution for you? Explore 333 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164741/Yardi-Breeze/reviews --- Yardi Breeze 4.2 (333) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of Yardi Breeze Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews Intuitive and flexible interface 88% positive reviews out of 76 Most reviewers report the user interface is clean, easy to learn, and adaptable for daily property management tasks. Tenant management limitations 37% negative reviews out of 65 Some reviewers describe tenant management as cumbersome, with confusing payment processes and difficulties handling multi-unit tenants. Ed E On-Site Manager, 11 - 50 employees. "Mainly, tenants with multiple units, is a management nightmare with YARDI Breeze. And we have quite a few of these tenants." Effortless system navigation 83% positive reviews out of 36 Most reviewers find navigation straightforward, allowing quick access to features and smooth transitions between tasks. Marty G Licensed Real Estate Advisor, 2 - 10 employees. "The intuitive user interface and clean design make navigating and using the platform a breeze, whether you're new to property management or experienced in the field." Recurring technical problems 78% negative reviews out of 49 Most reviewers indicate bugs and issues occur regularly, causing workflow disruptions and slow or unresolved support responses. Mirko C President, 11 - 50 employees. "The error reporting is also pretty awful at times, especially in relation to times where Yardi is unhappy with dates and the date validation fails." Ongoing feature enhancements 91% positive reviews out of 22 Most reviewers describe updates and improvements as frequent, user-driven, and focused on addressing real workflow needs. Jessica E Controller, 11 - 50 employees. "The list of Pros has definitely outweighed the Cons; especially when the ability to submit feedback regarding our Pain Points is freely available and actively requested by Yardi." ## Showing most helpful reviews Showing 1-25 of 333 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jaime T. Director Real Estate Used the software for: 2+ years ### "Yardi Breeze Premier is mostly functional" April 17, 2024 3.0 Basic functions in Breeze all work but when you start implementing the extended features that are advertised the system starts to show inadequate QA. Several features are incomplete and while are client facing, do not work such as online applications, BC Proof of Service, Tenant Lease Signing and putting Tenant status to Notice while Month to Month. With the lack of API means that many tasks that should be automated end up being manual and takes up staff time that could better be deployed. On a daily work flow does provide fairly robust features and some that are excellent. At the time of our procurement it was the best solution available on the market. Pros Fairly intuitive interface Robust Accounting Component Integrates a wide breadth of functions and features into a single platform Good Chat support Cons Multiple features deployed non functional Some work flow processes are counter intuitive No API to integrate third party data Inconsistent UI components in some areas Alternatives considered [Property Vista](https://www.capterra.com/p/137582/PropertyVista/) Reason for choosing Yardi Breeze More robust accounting module. Wider functionality Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi deprecated Genesis 2 and was no longer developing. Review Source MC Mirko C. President Real Estate Used the software for: 1-2 years ### "Yardi Breeze has been a game changer for us" September 4, 2025 4.0 Overall we are very pleased with our decision to go to . It has exceeded my expectations and I'm very excited to continue to grow with Yardi as we grow as a company. Pros The fact that Breeze is an all in one solution combining our financials and building/tenant management. The user interface is clean and, once you are comfortable with it, quite straight forward. Using Yardi for rent collection, in our case, using pre authorized debit, is very beneficial and saves enormous time. The took itself is very cost effective for us and provides great value. Customer support is always a click away and, for the most part, this team is usually able to address issues. Cons There are bugs in which cause us challenges that we can not seem to get addressed no matter how we raise them. The error reporting is also pretty awful at times, especially in relation to times where Yardi is unhappy with dates and the date validation fails. The custom reporting tool is just ok as is the forms creation tool. Finding the proper tokens is quite cumbersome at times. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing Yardi Breeze Time in business and confidence in future viability was a huge part. Startups come and go and I could not risk our business to a company that may not exist. Also, was about the same cost as the other options while also including accounting functions so, in the end, it was an easy choice. Review Source SL Sharon L. Property Manager Real Estate Used the software for: 2+ years ### "Not Good for Large Student Property" December 2, 2025 2.0 It has been difficult. We have spent many hours on the phone with residents who were having problems setting up their RentCafe' accounts. We have also been frustrated with the people they have on the support chat. Many times, we feel like we know more about the functionality of YardiBreeze than they do. When they take issues "offline" because they can't help us, it takes them days to get back to us, and most often, the problem is not resolved. Pros It might be good for a smaller property, but it has not worked well for our student property. We have learned a few workarounds for the limitations it presents. Cons Customer service, RentCafe' issues. I don't believe it was meant for a 768-bed student housing community, but they did not tell us that when we were looking at the software. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Breeze Because we were already using Yardi and also the pricing Review Source VR Verified Reviewer Manager Real Estate Used the software for: I used a free trial ### "Worst Setup Ever" February 13, 2026 1.0 Terrible. The setup was slow and the person running it may have been knowledgeable but had terrible planning or strategy skills. They ended up terminating the project. Cons I signed up in Nov 25 and the setup was slow and painful. After 5 months of no go live, the set up was cancelled and the lead person was rude. Review Source NR Ney R. Vice President Accounting Used the software for: 2+ years ### "Thank you Yardi Software" September 6, 2025 5.0 My experience has been very positive. We are an accounting firm providing accounting services for real estate investors and developers alike. Yardi software is more than a vendor, it is a value add and a contributor to our mission to deliver personalized and dependable accounting services. Pros Strong guard rails on accounting side. Ability to do job cost and inter companies which although there is potential to improve it is not as strong or found on competitors within similar software quadrant Cons There is potential for improvement around reporting. It will be beneficial to provide the option to do YSR reports similar to how it is done within Voyager but from Breeze. Alternatives considered [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Yardi Breeze good support/service, good accounting guard rails, want to grow with the company like the culture and vision Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) job cost option which although can be further improved it is at least an option. Intercompanies option which similar to job cost can be further improved, but it is at least an option. Review Source MK Michael K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Yardi Breeze Transformed our Non-Profit Housing Operations" September 7, 2025 5.0 We're supper happy with as a solution. It's made our mission to professionalize our client experience not just a possibility, but a core promise we deliver on daily. Pros As a small non profit, has transformed our tenant management abilities. The platform allows us real time information on occupancy, rental arrears, and other critical information for managing our organizations portfolio of housing. As we've scaled out, Yardi Breeze has been there with us, allow us to absorb the management and operations of our properties in a secure technology, thats offered an affordable cost. We've never had an issue the customer service team wasn't able to help with, from simple account lockouts right down to allowing us to try and implement new features as they've become needed. Cons We haven't had very many areas where has been a challenge, although if we had to offer one, it would be no integration with Quickbooks. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[SpectralOps](https://www.capterra.com/p/238726/SpectralOps/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Yardi Breeze We know we are scaling out our portfolio, and want a solution that allows us to focus on property management features. Review Source DB Dee B. Office Manager Real Estate Used the software for: 2+ years ### "Review 12-2-25" December 2, 2025 4.0 We are satisfied with the overall experience. There are a few reports that we wish could be tweaked to fit our needs but when asked they were unable to accommodate. Pros I like most that accessibility to the software is ease. The database is easy to use. Easy to teach new staff. Cons We were not taught the software before we started using it and therefore had alot of mistakes in the beginning. When contacting tech with questions, it sometimes takes a few days to hear back. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Breeze Supposed to have been an easy conversion even though it ended up not being. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) required to update to the online software. Review Source KG Kaila G. Property Manager Real Estate Used the software for: 2+ years ### "Would Recommend!" July 2, 2025 4.0 I would recommend for property owners who need a simple, easy-to-use system that covers all of the basics. Pros Their customer service is fantastic! Easy to contact, and solutions are usually provided ASAP. Simple to use and equipped with all the basic features for property owners/managers, especially for smaller properties. Cons The software could use some "beefing" up, with more advanced features like batch work order updating that make running a larger building simpler. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Needed a more cost-friendly solution that still worked with larger buildings Review Source MD Margie D. Property Assistant Commercial Real Estate Used the software for: 2+ years ### "Property Assistant" July 2, 2025 5.0 Overall, it is a great product. There are some features not available in Breeze that were available in Yardi Genesis for the commercial side of the business we wish would be added to Breeze. Pros How much easier it is to get things done. Even though it is geared more for residential, the commercial program has improved. The response time for help is great as long as you remember they are PST. Cons They still have some programs that still have not yet been fixed. the fact the if you are in Est or CST you have to wait for PST for anyone to respond. I wish they had more options for help in the other standard times. Wish they had more options for creating different kind of reports. Especially by day and not month. Or having option to do more detailed reports. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi was making it obsolete, and we were forced to upgrade to Breeze. Review Source BS Brien S. Owner Real Estate Used the software for: 2+ years ### "Breeze is good, but needs simple improvement." June 30, 2025 3.0 Breeze feels like was developed or programmed by someone lacking accounting or business experience. Genesis 2 was far superior in many ways, so I was let down when making the switch. Pros Breeze is simple to use. The rest of what I write is to meet the minimum 100-character requirement for this field. Cons The reports are not great. The Bill Pay report lacks payee names. You have to drill down twice to see payees, but there is no way to get them on a report. This, like many other report issues, is a GAAP exception. Breeze support is hit or miss. Sometimes great, but sometimes not follow up. My feeling is that the development team is arrogant and does not hearing suggestions on how to better the platform. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing Yardi Breeze The important things were slightly better. We did like that Appfolio read and entered invoices. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi Gen 2 was not an option above. Was advised that support was stopping. Somewhat forced. Review Source RH Randall H. Controller Commercial Real Estate Used the software for: 2+ years ### "Yardi is a Breeze " April 23, 2025 4.0 Started my current role without any experience with . I found the interface easy to use with most items being rather intuitive. The help center and chat is helpful most of the time in resolving any issues. The ability to customize the software to fit your needs is a big plus. Pros Easy of use. The software is tailor made for real estate and provides a seamless platform for all users and departments. Cons There is so functionality missed and sometimes computer programmers do not understand the needs of accountants. But the software is always getting updated and improved so there is hope that these holes will be filled eventually. Alternatives considered [MRI Commercial Management](https://www.capterra.com/p/199962/MRI-Commercial-Management/) Reason for choosing Yardi Breeze Was not involved in the process to choose. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Great Plains did not track leases or CAM or receivables. It was not real estate specific software and the business suffered for it. I was not here for the conversion but was brought in months later to help clean it up. Review Source KK Kendra K. Leasing Manager Consumer Services Used the software for: 6-12 months ### "Yardi Breeze Premier review" April 24, 2025 5.0 My experience has been excellent. All our questions are answer in a timely manner. The chat is convenient and quick to answer you. Pros Premier is easy to use and learn. Everything is mostly automated to follow a list of steps. It will let you know if there is anything you missed and won't let you continue until that is resolved. The help center is easy to look up what you need to know and has step by step instructions. The implementation team is amazing to work with. They answer all of your questions. Cons I would say the only thing I don't love is that the tenant's next months rent is listed on their totals on the tenant portal. I have questions regarding why they have a balance. Our elderly tenants have the most issues with this. Alternatives considered [MRI Residential Management](https://www.capterra.com/p/226831/MRI-Residential-Management/) Reason for choosing Yardi Breeze Value and the components with Yardi. They encompass everything we needed. Switched from [MRI Residential Management](https://www.capterra.com/p/226831/MRI-Residential-Management/) HAB is not able to be in the cloud or web based. Review Source TK Tim K. Managing Partner Commercial Real Estate Used the software for: 2+ years ### "Commercial Office Property Management" April 8, 2025 5.0 My experience with Yardi has been very good. They are very responsive when I have an issue and were really easy to work with during initial setup. Pros It is very user friendly. It makes it very easy to figure out how to do different tasks without having to speak with tech support. Cons It is more tailored to residential property management as opposed to commercial office properties. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Yardi Breeze Ease of Use, positive reviews from existing users. Review Source KC Katherine C. Facilities Maintenance Coordinator Commercial Real Estate Used the software for: 2+ years ### "Yardi Breeze made my job easier and faster" December 5, 2024 5.0 Overall I enjoy using . It's fast and easy to get the work orders put in and to be able to separate our properties and companies all in one place. Pros Ease of use entering in work orders and making changes to tenant and vendors Cons The change to how emails are sent out from Yardi. I do not like that it was changed from where I could just enter in any emails I wanted to receive the maintenance request and now it's just one email that has to be in the vendor contacts. Switched from [Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/) We needed one place where we could enter in everything for every property and company under our umbrella and the old Yardi we used we had to open each company in a different window. Review Source JK Jeff K. Principal Real Estate Used the software for: 1-2 years ### "Happy Customer" December 10, 2024 5.0 Coming from Genesis2 to Breeze Premier has been overall positive. I am able to adequately operate my properties. As a one person office, I appreciate the overall ease of Breeze Premier. Pros The primary functions are easy to use. The product does provide flexibility to do more detailed functions as well. Cons I have not found a way to tailor several reports to meet my needs. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Yardi Genesis 2 was being phased out. I had no choice but to upgrade to Breeze or look for a different provider. Review Source JS Jason S. Assistant Property Manager Commercial Real Estate Used the software for: 2+ years ### "Yardi Review Dec 2025" December 2, 2025 4.0 Positive. I've used some version of Yardi (Voyager, CRM, Breeze) at 4 different jobs now. That being said, I have nothing else to compare it to. Pros Ease of use. The user interface is extremely clean and easy to understand. I can run a report for any information I could possibly want about my properties. Cons Two main cons: 1. Slow. Almost daily, for at least part of the day, Yardi is extremely slow - taking several minutes to run reports, upload files, and even load pages. 2. Lack of property-level data. It would be helpful is there was a place on each property's page to save information like the property's taxing authority and parcel number, regular vendors used at that property, etc. One other thing, please don't make me change my password every month or two. This is going to result in me writing the current password on a piece of paper on my desk - defeating the security purpose of a password in the first place. Review Source BM Bruce M. President and CEO Real Estate Used the software for: 2+ years ### "Yardi Breeze User - Owner and Operator" September 5, 2025 5.0 My overall experience has been great! I've really enjoyed using , and I would recommend it to anybody. It has transformed the reporting part of our business. Pros I have appreciated using because of how integrated the operational side of the platform works with the accounting side. It is incredible how quickly I can create rent rolls and other items needed for reporting and compliance. We have shaved so many processes from our monthly tasks by switching from an off the shelf accounting program. Cons The largest challenge with Yardi was simply learning to think more like a property manager and the way that Yardi approaches the tasks as opposed to how regular off the shelf accounting programs work. There are many tasks that can be automated, so just learning about them takes some time, but once they are implemented they really save a lot of time! Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) We just weren't happy with either of them. Review Source GR Gary R. President Computer Software Used the software for: 2+ years ### "Real Estate Software at its Finest" June 21, 2025 5.0 I would recommend this product to anyone who owns commercial, residential, self storage, or association properties. Accounting is rock solid and reports are great and export to excel and pdf. I love the invoice approval process with images and leases and other important documents can be attached to all records in the system for a true "paperless environment". Pros is easy to use and handles both the operations and accounting of property management. The ability to customize the software to your needs makes it like "Quickbooks on steroids". Whether you own or manage a small or medium sized portfolio, the system can accommodate your needs. It contains more reports than you will ever need, has custom dashboards, can now automate reporting, has a new AI invoice interface, and has portal integration for receiving payments and maintenance requests from tenants. Cons Not a big fan of the chat help. Always find it more time efficient to resolve issues with a Live person. Review Source LB Lishelle B. Property Manager Real Estate Used the software for: 1-2 years ### "Property Manager" September 5, 2025 5.0 The product has a lot of features that I am still learning, but the experience has been great for tenant management and rent collection. Pros I have worked with other property management software and Yardi is and set's the standard. The customer support is consistent and very thorough to make sure you are completely satisfied. Cons Some automated features can be restrictive. When using Lease builder and e signature, you have to upload in word format, but once signed, it is in PDF and you can retrieve in its original word format. Additionally, the help topics are limited at times and you have to send an email to chat after hours since you couldn't find the answer in help. Review Source JE Jessica E. Controller Real Estate Used the software for: 1-2 years ### "Breeze Premier - Sometimes the Middle Child (of Yardi's software) is the Best" September 5, 2025 4.0 Overall our experience with Premier has been very positive! The list of Pros has definitely outweighed the Cons; especially when the ability to submit feedback regarding our Pain Points is freely available and actively requested by Yardi. I see our company sticking with Yardi Breeze Premier for a long while. Pros has an intuitive UI and is great for those of us in Property Management who have portfolios that are, shall we say, a little on the smaller side. Breeze Premier gives us access to the features we need to help with everything from Tenant Online Payment options to marketing our available units - all without costing an arm and a leg. Cons One downside to and Yardi Breeze Premier is the broadness of the User Permissions in the Company Settings. We have found that giving permission for someone to do one particular action can, most times, result in receiving permission for additional areas and actions that the individual should not have access to. Review Source VR Valarie R. Accounting Accounting Used the software for: 2+ years ### "Accounting" December 2, 2025 3.0 Good, it is easy to get in touch with an agent if needed and they are very nice and helpful when we do need help. Pros I really like how easy it is to use . it is easy to complete all of my task for the month Cons the only thing I don't like about this is having to sign in every 7 days. Can we please go back to the old way? Review Source LK Linda K. Senior manager Real Estate Used the software for: 2+ years ### "Breeze isn't always a Breeze" July 7, 2025 3.0 is acceptable as a multifamily software platform. There are several areas that could use improvement to make it easier to work with. Pros Mostly easy to navigate the system. If you need immediate assistance, you could find that there is nobody available to "Chat" with which is frustrating. Cons Very difficult to speak with a human. You need to use the chat feature, and it is not always available. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/) Reason for choosing Yardi Breeze It was easier to migrate to Breeze platform Review Source VK Valerie K. Leasing Manager Real Estate Used the software for: 2+ years ### "Overall a positive experience" December 9, 2025 5.0 Positive! It’s a great way to have tenants apply, sift through everything, and keep order on all tenants past and future. Pros The ease at which I can search for and find an updated (and archived) roster of my portfolio of buildings and tenants, and what’s going on with them. Cons It is a little clunky. I have had some trouble in the past finding a record I need if something didn’t save correctly regardless of being updated. Review Source NM Nadine M. Property Manager Real Estate Used the software for: 2+ years ### "Yardi makes work a breeze" July 7, 2025 4.0 Helpful support agents in place when have questions. They are there when you need them and I am being able to navigate the help center and whole system so much better now Pros Once I enter the data it gives me very useful reports all in one place. I like that I can find information about my tenants and vendors all in one place Cons Not always easy to reach someone via chat. It took some time to understand the process and when I made mistakes it was not easy to fix Review Source JN Jovanna N. Broker-In-Charge Real Estate Used the software for: 2+ years ### "Yardi Breeze" June 30, 2025 4.0 We've used Yardi at our brokerage for over 20 years and have been satisfied with the program and customer service. Pros I appreciate the Help tab. Instructions are easy to follow and printable. The chat has quick response time and has also been very helpful. Cons Some of the functions, reports, labels that I used with Genesis is no longer available. Also, some of our rentals that are NOT available seem to be listed for rent randomly by Breeze. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.