# Page 8 | BoardPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is BoardPro the right Board Management solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164493/boardPro/reviews

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BoardPro

4.8 (822)

[View alternatives](https://www.capterra.com/p/164493/boardPro/alternatives/)

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Last updated January 15th, 2026

# Page 8 - Reviews of BoardPro

## Showing most helpful reviews

Showing 176-200 of 822 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GW

Gerrard W.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best value for money system for boards"

May 18, 2023

4.0

As a director or trustee on a number of boards using a number of systems, I believe Boardpro is the best value for money solution for most boards. Its functionality is perfect and interface is intuitive and straightforward. The ability to access through multiple devices, including tablets, is helpful.

Pros

Boardpro has a simple, intuitive interface that understates its functionality. It could be classified as 'lean' in terms of its functionality, but in my view has everything I need and nothing I don't.

Cons

Being a user of both Diligent and Boardpro, there is nothing in Boardpro that I dislike or functionality that I believe is missing.

Review Source

MD

Marian D.  
AFSL Governance - HR GM  
Accounting  
Used the software for: 2+ years

### "BoardPro Review"

June 15, 2020

5.0

BoardPro has provided our organisation (consisting of several entities) to have a consistent approach and format with the management of minutes. I cannot stress enough the ability to have a one stop shop that allows for committee to have ease of access when and where required.

Pros

One stop shop. The ability to store all associated meeting documents and policies in one location. Ease of use from an auditing perspective. Ease of dragging in documents to add to the meeting agenda. The save function as minutes are taken. Capability of inviting guests to specific meetings. Being able to send out notifications to the committee members within the application, provision of action item reports and emailing these directly from within boardpro, receiving an email with the link for ease of access to the board pack. Ease of adjusting the agenda items and cloning being a time saver. Able to access from any location including the utilization of the app on smart devices.

Cons

Overall the product provides and meets our business requirements adequately. The only thing that I really need to add is that the board pack view alters to the view / layout compared to what the minute taker sees and can at times be a little confusing.

Reason for choosing BoardPro

Other members had experienced Board Effects as participants and directors of other boards. In comparison, BoardPro proved to be much easier to manage.

Review Source

Response from BoardPro

June 17, 2020

Hello Marian, Thanks for your considered feedback. Regards The BoardPro Team

JS

Josie S.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Streamlined and Enhanced Accountabilitly "

November 18, 2019

5.0

Overall Boardpro has been a hugely positive addition to the way we operate as an organisation. It has saved time but more importantly it has enhanced the engagement of the board with the information being sent. It has also reduced the paper waste.

Pros

The consistent approach to agendas, minutes and actions has made our meetings more successful. It has enhanced particularly the ability of the board to track actions, ensure minutes are approved, and ensure that we differentiate between decisions, notes, actions - when before they were sometimes confused. I really love that the board members get reminded to do their 'tasks' so that this is no longer a nag from the CEO (rather a nag from Board pro). It is also really helpful that all the documents are in one place, and on the cloud - so if a board member is joining the meeting from overseas it is no problem.

Cons

There are a few minor things like the fact that only one person can own an action - when often in our organisation there are multiple owners of actions. I also don't like that we can't back-date when an action has been completed - sometimes we forget to mark the actions as done so when we get around to it the date is not accurate (so not such a good audit trail of actions because of this). AS I say, minor.

Review Source

Response from BoardPro

November 19, 2019

Hi Josie, Thanks for your comprehensive feedback. Our roadmap does include enhancements to BoardPro actions. Great to see the value we bring to your processes and people. Regards Sean McDonald

pR

paul R.  
GM  
Construction  
Used the software for: 2+ years

### "Paul R"

July 24, 2023

5.0

good no complaints

Pros

Information is like food its perishable and needs to be frozen for later use

Cons

I think the progress of actions should generate a reminder or percentage

Review Source

CM

Chris M.  
CEO  
Environmental Services  
Used the software for: 6-12 months

### "BoardPro - effective board management"

January 10, 2024

5.0

Excellent - thoroughly recommended as a way to simplify and make board engagement more effective.

Pros

Single portal and version of the truth where board/governance materials can be easily created, managed and disseminated. Calendar and agenda functions make it easy to communicate content and meeting objectives. Makes the whole process for managing board meetings simpler and stress free.

Cons

There is little to criticize without getting semantic. The system works very well, is efficient and safe, and helps ensure directors are kept fully informed irrespective of location or time zone. Slightly expensive, but still worth it.

Review Source

VE

Victoria E.  
Company Secretary  
Wine and Spirits  
Used the software for: Less than 6 months

### "Intuitive Software that will transform your business meetings!"

May 6, 2022

5.0

Our journey with Boardpro has just begun. The service they provided has made us feel like they are now part of our own business 'family'. Their knowledge and belief in the ability of their product is definitely backed up by the functionality and solution that their software provides. They are more than just a software solution, they are a team of experts that seem driven to help other businesses.

Pros

Boardpro is truly so simple to use. The suggested templates are genius and the time is saves the board is immeasurable. The designer clearly has small and big business in mind especially with the option to add committees - really well thought out. Boardpro customer service has been a complete joy and needs to be mentioned. Response times are within minutes and the team is knowledgeable, friendly and driven to delight their customers!

Cons

The fact that it was not around years ago!

Alternatives considered

[BoardEffect](https://www.capterra.com/p/151082/BoardEffect/)[OnBoard](https://www.capterra.com/p/179015/OnBoard-Board-Portal/)[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPro

Pricing, designed to work with small and large companies, exceptional knowledge and solution driven customer service.

Review Source

MS

Michael S.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Value your, and your Board's time"

September 13, 2023

4.0

Sales and Service - Benchmark level of support.Product - Unbelievable value for money.

Pros

BoardPro was fast and seamless to implement, intuitive to set up and inexpensive. The BoardPro suggestion forums and voting for priority demonstrates a great commitment to continuous improvement.

Cons

Some minor features, such as meeting alerts, could be fully customiseable.

Reason for choosing BoardPro

It meets the functionality we require at the best price.

Review Source

DC

David C.  
Trustee  
Non-Profit Organization Management  
Used the software for: 2+ years

### "BoardPro User Review"

March 27, 2023

5.0

Our overall experience has been one of satisfaction. All trustees report that they enjoy the program.

Pros

We like the ease of use for all our trustees who have varying levels of computer skills. Everything follows a logical pathway. Great functionality on a stable platform.

Cons

Not much to report here as there is nothing that we feel needs improving.

Reason for choosing BoardPro

Recommendation from a similar organisation.

Review Source

JC

Julie C.  
Administration  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "BoardPro - fantastic customer support."

June 18, 2020

4.0

My board and minute taking experience is limited but growing so I am learning all the time to the nuance of different boards. There seems to be a solution for all questions I have asked of your customer service team. They are helpful and fast and have been a great help to me. My only constructive criticism is it would be handy to have all the options for help in one location ie FAQs, chat box link, webinar date/times, tutorial vids etc. I seem to find new support options as I go exploring instead of in one location. Personally, I like to be able to investigate and troubleshoot problems I can figure out myself before asking for help and knowing how to use a program to its fullest possible use to get the most out of it. Having one location to get that help would be helpful.

Pros

Being in the early stages of using this software we are still learning. The customer support with their instant messaging (to a real person) and the webinars to learn with have been invaluable. The software itself is is logical and covers most aspects that we use. That all the information for the board members are located in one spot and the ability to make notes is great. No more multiple emails to get lost in inboxes. On the administration side, the dragging and dropping/moving feature of the agenda items/sections and notes/decsions/actions is simple and ideal.

Cons

No opening meeting agenda item template - for actual start time of meeting, special messages, or noting opening meeting customs like we have for our organisation, also no template to accept apologies, but in saying that we can do both of these items manually.

Reason for choosing BoardPro

Recommendation from board members that use it on other boards. The six month free trial cinched it (we are still in our free trial period but will be subscribing at the end of the trial). We are not for profit and appreciate that you have priced it at a more affordable rate than big business users.

Review Source

Response from BoardPro

June 24, 2020

Hi Julie, We really appreciated reading your considered review. We particularly liked your feedback on our support levels. We try very hard to deliver above and beyond expectations Regards The BoardPro Team

SW

Sean W.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Ideal for automating the processes of board meeting management"

November 15, 2023

5.0

Excellent. Saves significant time trying to do the tasks manually

Pros

Easy and intuitive to use. Doesn't take long to set-up and learn. The templates and auto-formatting are really great

Cons

Experienced user access rights issues initially, but the BoardPro team has since improved that process

Review Source

SK

Sally K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Comprehensive, professional Board management AND more time. Win-Win."

February 3, 2021

5.0

Great customer service for a tech-tragic such as myself. Very patient and proactive. A benefit of being nimble and and smaller than others. Good value for money. My Board members love the ease and can be confident we are exceeding the requirements of our constitution.

Pros

Small non-profits really struggle to manage Boards, as the reporting requirements are so demanding. Boardpro revolutionises this by automating all the time consuming notices, action points, minute taking and associated functions. Probity is preserved, risk lowers substantially and productivity is greatly improved. Love the new functionality of minutes that can be created between formal meetings.

Cons

Very little. Perhaps a more graphically interesting format might help, but functionality is great

Reason for choosing BoardPro

Boardpro is NZ based and invests locally here. Their smaller size and need to compete with Diligent (who were earlier to market and seem focussed on bigger, listed company processes) make this a more flexible option. I can add to the Board reporting sophistication as my organisation expands, but it does not overwhelm me or my Board in the interim as we grow. It's often said that simplicity takes the most effort- that's BoardPro's very real strength.

Review Source

Response from BoardPro

February 9, 2021

Hi Sally, thanks for taking the time to write a review for us. We particularly enjoyed your comments regarding our support team!. We try hard to go above and beyond when it comes to supporting our customers around the world. Regards The BoardPro team

Danielle H.  
BID Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "BoardPro has saved so much time!"

September 14, 2023

5.0

Very easy transition to this great tool. From the board's perspective they have loved how easy it is to use, the automatic reminders, how easy it is to get an action point and complete it.

Pros

BoardPro is intuitive and does not take much effort to learn the basics. There is so much untapped potential in our subscription that I am looking forward to learning.

Cons

That the agenda item wording does not auto-fill into the decision so I have to type out the resolution again or it doesn't appear on the minutes. It also makes it harder to compare the agenda version of the resolution to the final version.

Review Source

William D.  
Chief Executive  
  
Used the software for: 1-2 years

### "Making good boards great is what BoardPro is all about"

October 25, 2017

5.0

We have saved time and money improved forward planning and communication, it's been a game changer.

Pros

For those that are needing an idea where to start, BoardPro gives you that. For those that then need flexibility to adapt their board meeting, BoardPro handles it with ease. For those directors and chair's that sit on multiple entities, BoardPro is a must have. On the move needing access when you what where you are, BoardPro is Cloud based. Quite simple it's a game changer

Cons

This product is constantly being developed, as such you need to be using it regularly to get the full benefit. Training for those directors who are still used to paper board packs will need a little extra effort to help on-board them well

Review Source

Craig F.  
Consultant  
Accounting  
Used the software for: 6-12 months

### "Useful, practical, and easy to use."

December 21, 2020

5.0

Allows me to focus on my governance job.

Pros

BoardPro makes coordination and logistics of board meetings and papers easy for board members. All info in the same place and and not mucking about with lots of different systems and software.

Cons

As a user I have no major gripes. It works for me

Alternatives considered

[Boardtrac](https://www.capterra.com/p/166669/boardtrac/)[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPro

I use both these other tools in one other board role each. I currently use BoardPro for 3 boards. Diligent is good but expensive. Also seems to require more administrator skill and expertise to set up and use well. Not a big fan of BoardTrac. Seems a bit limited in functionality - but maybe I just haven't invested enough time to understand it and its features fully. And therein lies one of the reasons I like BoardPro - because I can spend most of my time and effort in just using it rather than learning how to use it. Very intuitive.

Review Source

Response from BoardPro

December 29, 2020

Hi Craig, Thanks for writing such a comprehensive review for us. Have a great 2021. Regards The BoardPro team

AT

Ana T.  
Board of trustee member  
Education Management  
Used the software for: 2+ years

### "use of Board pro for schools"

August 2, 2023

5.0

Excellent for our school board to use so that all members are on the same page and easier for our principal to set up what is needed within the board pro pack.

Pros

I like that i can access the whole board pack wherever I am and see all the minutes and notes I need. All of the attachments are there in one place and minutes are recorded electronically.

Cons

It can be expensive for small schools like ours.

Review Source

LN

Lucy N.  
Principal  
Education Management  
Used the software for: Less than 6 months

### "New user to baordpro"

April 30, 2024

5.0

Positive - great online support, quick, efficient, friendly and supportive

Pros

Ease of set up and use Its is intuitive reduces admin - increases time efficiency Friendly and responsive support and guidance

Cons

Early days but I havent found anything I do not like

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Efficiency of time Accuracy of sharing data between docs Automated actions and reminders Reduction of admin staff eg. board secretary hours

Review Source

AG

Angela G.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Viewpoint from 2 Orgs"

January 19, 2024

5.0

Very satisfied, I have access for two small organisations who are both happy

Pros

File sharing and document storage - great to know that all users have access to same information

Cons

Would like more options for meeting minutes - restrictive fields at present

Review Source

JB

Jen B.  
Governance Specialist  
Management Consulting  
Used the software for: 1-2 years

### "BoardPro - a must have for all boards"

December 3, 2019

5.0

The team were super effective without being intrusive. They offered support and were very accommodating . The product itself is sleek, simple and logical - navigation is easy even for those not familiar with technology.

Pros

The administration and compliance efficiency takes the worry and stress away from boards. It provides clear governance good practice in a secure environment.

Cons

There is nothing I don't love about this software. I am looking forward to new feature enhancements that will only add to even greater efficiency.

Alternatives considered

[Stellar Secure Business Platforms](https://www.capterra.com/p/150922/Stellar-Library/)

Reason for choosing BoardPro

Firstly, the team they were super helpful, Secondly the product was so easy to use sleek looking (which made people want to use it) and thirdly the price was much more affordable for my smaller boards.

Review Source

Response from BoardPro

December 5, 2019

Hello Jen, Thanks for your great review. It was great to see you enjoying the value from BoardPro. We have passed your kind words to the support team Regards The BoardPro Team

TS

Tracey S.  
National Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Using BoardPro as a not for profit"

July 17, 2023

4.0

Being a very small not for profit, having BoardPro as a tool to manage board meetings and documentation has been essential. My board members can easily access information which means they can be prepared for our meetings

Pros

Being able to manage board meetings and documentation in one place that is easily accessible to a geographically dispersed board.

Cons

Not being able to have multi day meetings. Currently need to set these up as separate meetings which causes issues with minutes etc

Reason for choosing BoardPro

Because it was specifically for use by Boards, and not trying to tick numerous other boxes

Review Source

GD

Gaelle D.  
Project Manager  
Civic & Social Organization  
Used the software for: 2+ years

### "A Big Fan"

September 2, 2019

5.0

The record keeping and consistency of information is the greatest asset to the small organisations as they often do not have the administrative fire power to keep everything consistent. It has stopped the "reinvention of the wheel" that each new administration person often tries to bring to the orrganisation. It has meant that funders (& auditors) can given access to records during audit processes and they are up today and accurate.

Pros

This software is so special for small community organisations. It is affordable and it is an open and transparent record of the organisations activities, accountabilities and history. It keeps all the governance team informed and up to date. It makes the communication easier and consistent. And is especially good record keeping for any annual audits regarding processes and record keeping. This has been a real boost to the professionalism of the small organisations that I have encouraged to take this software on board.

Cons

Sometimes, if governance members are not using it often, they do get a bit confused as to the process. If there could be a scaled down, simpler version for very small organizations?

Reason for choosing BoardPro

Did not switch from another product, but do use another product with a different organisation. Diligent BoardBooks. A much more complicated and time consuming product too use. Not simple and not intuitive. I also note that it is very expensive.

Review Source

Response from BoardPro

September 3, 2019

Thanks for your feedback Gaelle, It does take time for some board members to come around to a new way of doing things. Remember, we do offer free training sessions specifically for board members. We run these each week. To book a session simply reach out to the team on chat Thanks again Sean McDonald

aC

aye C.  
Executive Assistant  
Sports  
Used the software for: 6-12 months

### "Board Pro Review"

July 1, 2019

4.0

Not solving any business problems apart from the fact it does save time having the board pack on BoardPro. Board members have commented that it isn't as user friendly as Diligent Boards and you can't switch between things as easily. I am still getting used to Board Pro and finding the best way to do things for us and as we only use it about 7 times a year and not on a daily basis it takes a while. I wouldn't go back to the old way of creating a word document though - definitely a step in the right direction.

Pros

It is relatively easy to use and saves time when putting together board papers. Great having a central portal to store all the important documents that need to be referred to regularly instead of having to find them elsewhere. Great that you can access it from any computer anywhere. I don't use the app version so can't comment on that.

Cons

When you copy a previous meeting it doesn't bring over the attachments and some attachments are regular documents - would be good if they transferred over and you had the ability to amend them through Board Pro and not have them stored elsewhere and attach. Sometimes we have matters arising which need to be deleted for whatever reason and you can't do that - you have to mark them done and wait for them to drop off the list. It seems to show all matters arising even if they are complete when really we don't need to see those in the meeting - good to have them in the background but we only need the ones that need actioning to be showing for that meeting.

Review Source

Response from BoardPro

July 3, 2019

Hello Aye, That is really helpful feedback. I have passed this on to our dev team. We are constantly upgrading BoardPro from a UX/UI experience and feedback like this is so helpful. Best Regards Sean McDonald

GW

Guy W.  
Finance & Administration Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "BoardPro great value for money and productivity improver"

May 17, 2023

5.0

God send for me. Heaven sent for the EA

Pros

Ease of providing information and taking the stress out of organising meetings and ensuring that recipients receive the information in a timely manner, providing a time stamp for sending out and a permanent digital record of all meetings, minutes etc. Plus customer service is first rate.

Cons

All good, no major issues after getting set up

Review Source

Barry B.  
Partner  
Accounting  
Used the software for: 2+ years

### "User Friendly Board and Committee Meetings Sogtware "

November 17, 2020

4.0

Good, I was an early adopter and seen it's functionality grow steadily over time - I am happy to recommend it for my clients and contacts to consider. Very good communication with the company.

Pros

I really like the ability to access all the areas via browser, add in notes to my copy of the papers, find past papers and actually generate / print a Board pack if I needed to. The responsivity of the help from the company is very good too.

Cons

Actually I struggle to think of anything material as a con.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPro

Diligent required Ipads and was targeted at the "big end of town" - entry level for BoardPro was much lower.

Review Source

Response from BoardPro

November 19, 2020

Hi Barry, Thanks for writing a review for us and thanks for the many referrals you send us. Regards The BoardPro team

Benjamin M.  
Chair  
Civic & Social Organization  
Used the software for: 1-2 years

### "Perfect for the small-medium not for profit board. "

October 1, 2019

5.0

Pros

Intuitive. Simple. Easy to use. And probably more importantly saves board members (who are all voluntary) time and effort. This is why we choose BoardPro. Everything in one place. Everyone on the same page.

Cons

There are a couple of features I’d love to see implemented, and the great thing is that BoardPro has been super responsive to incorporating this feedback.

Alternatives considered

[Diligent Boards](https://www.capterra.com/p/149069/Diligent-Boards/)

Reason for choosing BoardPro

BordPro was responsive and appropriate for a small not for profit organisation and board. It made the essential governance processes easy and well managed without being ‘corporate’ style and bloated.

Review Source

Response from BoardPro

October 6, 2019

Hi Benjamin, Great to see your positive comments about BoardPro. Our roadmap features and functionality comes from our many clients around the world. The link below will take you to our ideas portal. https://ideas.boardpro.io/ Regards Sean McDonald

MG

Michelle G.  
Admin. Assistant  
Philanthropy  
Used the software for: 6-12 months

### "BoardPro wins us over"

June 22, 2020

5.0

We have reduced our Board Meeting preparation hours by about 40 hours and we no longer have to rush to get documents and PDFs completed for printing and posting. Board Meeting documents are prepared and uploaded weeks in advance and we are much better organised. Visibly of outstanding tasks is greater and ownership for a complete process is easier to assign.

Pros

We no longer use Sharepoint for managing grant application documents. We don't have to use other subscription applications to create PDF's of sensitive documents and these no longer have to be emailed around. We have stopped printing and posting/delivering massive Board Packs.

Cons

The action item functionality could do with a bit of enhancement. There is no group management of a task, the action item in 1 of 4 statuses and there is no workflow associated with it. It would be good to be able to use BoardPro to track communications around action items.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Way too much effort.

Review Source

Response from BoardPro

June 24, 2020

Hi Michelle, It was a real pleasure to receive and read your review. Thank you. We have passed on your comment to the product team. Regards The BoardPro team

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