# Creatio Studio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Creatio Studio the right Business Process Management solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164463/bpm-online/reviews --- Creatio Studio 4.9 (34) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of Creatio Studio Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews Tetiana Y PartnerLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “We have found the platform to provide excellent features for designing application logic, creating user interfaces, and connecting with various APIs, among other functionalities.“ September 13, 2023 OP Oscar P Ingeniero en Sistemas de InformaciónBanking, 201 - 500 employeesUsed the software for: 1-2 years. “Additionally, it offers extensive customization and integration with other business systems.“ April 2, 2024 Yuliia P Project ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The system is highly flexible, users can independently adjust settings/processes using user-friendly tools during their workflow.“ September 11, 2023 Oleksandra K Account ManagerEntertainment, 501 - 1,000 employeesUsed the software for: 1-2 years. “It requires minimum customization, as the ready-made workflows perfectly fit our business.“ September 11, 2023 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alona R. Business Analyst Financial Services Used the software for: 2+ years ### "An intuitive low-code business platform for ease of use" December 19, 2023 5.0 Pros We appreciate the user-friendly nature of the product, which offers everything from readily accessible filters to sophisticated business rules. These tools grant a comprehensive view of sales and compliance processes and aid in their enhancement. The product's low-code and no-code functionalities allow end-users to modify processes without requiring assistance from IT personnel. The only prerequisite is adherence to your procedures. Cons While we appreciate the product's simplicity and comprehensive features, we found a few aspects that could be improved: despite the product's user-friendly nature, we noticed an unexpected learning curve for non-technical users. Filters and business rules can sometimes be overwhelming for those unfamiliar with such tools. Review Source AG Aluma G. CRM Integrator Computer Software Used the software for: 2+ years ### "the most cost efective CRM system there is ! " December 22, 2022 4.0 Pros creatio give us the platform that we alwasys dreamed of. all the relevant features in one place. what ever is missing - we can find it in the system so easy ! it is great for us ! we love that we could say good bye to all ! our excel sheets. no need to use lagecy system, all that we need is in one place. also - if we need integration to accounting system - we just do it, this required a bit of integration - but works as charm ! Cons it is a bit more complicated that the simple systems. and therefore some of features are more complicated to understand. but the benfit of doing all things in 1 place are over come it. Switched from [Insightly](https://www.capterra.com/p/130671/Insightly/)[Fireberry](https://www.capterra.com/p/264979/Fireberry/) cause i wanted everything will be in one place ! Review Source BP Bonnie P. Recruitment Manager Computer Software Used the software for: Less than 6 months ### "Studio Creatio Great a No Code Platform" March 26, 2024 5.0 My overall experience is positive and I'd recommend it. Pros What I like most about Studio Creatio is that it is a no code platform. Cons What I like least is the build automation workflows. Review Source SO Sabdi O. Process engineer Banking Used the software for: 2+ years ### "Comprehensive plattaform designed to optimize" April 1, 2024 5.0 Pros It stands out for its focus on the customer experience, providing individualized attention and solutions tailored to the specific needs of each user. Furthermore, its integration with emerging technologies such as artificial intelligence and machine learning ensures greater efficiency and accuracy in financial operations. Cons Comilation time for changes in object publishing Review Source Helena B. Strategic Сonsultant Information Technology and Services Used the software for: 2+ years ### "Good investment for automation and beyond" September 6, 2023 5.0 Creatio is one of the greatest investments for our team Pros Creatio solution allows effectively provide automation across various functional departments. The user-friendly interface ensures accessibility for all teams. In many instances, our business analysts and sales operations managers can autonomously develop applications or even machine learning models, reducing dependence on software engineers. We are highly satisfied with the platform's robust features and its ease of use. Cons Wish to have more composable elements available. Review Source VR Verified Reviewer Senior Software Engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "A software both for developers and nondevelopers" October 12, 2023 5.0 It's intuitiveness. Our team, comprising five specialists with diverse backgrounds, including both business and IT expertise, has been able to autonomously automate the majority of our critical processes without the need for third-party assistance. Pros Creatio's compatibility with standard programming languages such as JScript and C#, along with its seamless integration with various development environments. This feature significantly elevates my coding experience, improving both efficiency and effectiveness in our projects. Cons One area where Creatio could enhance its offering is more comprehensive debugging tools. Improving this aspect would contribute to a smoother development process. But I know they are actively working on improvements in this area. Review Source VR Verified Reviewer Influencer Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Studio by Creatio offers a set of tools for automation without coding" September 14, 2023 5.0 The platform is easy to use and you can build processes and solutions without hiring software engineers. I recommend taking training and maybe reading their no-code playbook, that inspires. Pros I use Studio by Creatio to automate processes for my department. I don’t have a coding background, but with a little bit of training, I was able to pretty successfully create solutions that are not available out-of-the-box from Creatio.The product is clean and easy to use. Cons The UI of some sections is outdated, but we expect the release of new ones soon Review Source VR Verified Reviewer QA Engineer Outsourcing/Offshoring Used the software for: 6-12 months ### "A synergy of no-code and AI" September 12, 2023 5.0 Pros Its AI capabilities extend beyond lead generation and forecasting, enabling to create and apply a broader spectrum of applications. Cons As a professional developer I was able to provide more customisation and complex solutions, butv not sure how easy would it be for no-coder. Review Source Oleksandr B. Sales Engineer Chemicals Used the software for: I used a free trial ### "A competitive tool for competitive results" August 29, 2023 5.0 Pros As a medium-sized competitor in the manufacturing sector, we've leveled the playing field with larger rivals by embracing a forward-thinking attitude and an unrelenting focus on constant innovation. Our integration of no-code tools into our business operations has been a game-changer. These tools have enabled our team to simplify workflows and boost efficiency, key factors in our market success Cons We've generally been very pleased with the platform, even though we've run into a few technical glitches here and there. Thankfully, Creatio's support has been incredibly responsive and effective in quickly fixing these minor problems. This has helped us maintain a seamless and uninterrupted experience with the platform Review Source VR Verified Reviewer Creatio - Low Code Banking Used the software for: 6-12 months ### "Creatio - Low Code" April 4, 2024 5.0 Pros An easy and intuitive tool to develop and automate processes. Cons Nothing, I find the current version useful. Review Source JL Jhonatan L. Ingeniero de Automatización Banking Used the software for: 2+ years ### "Administración de Procesos de Negocio" April 1, 2024 5.0 Llevo mas de 2 años implementando procesos en Creatio y considero una herramienta líder en el mercado, debido a sus bondades ante otros proveedores. Pros Su implementación y trazabilidad que da a los procesos del negocio, permitiendo una ágil implementación e incluso la posibilidad de dashboard para visualización y seguimiento. Cons Academy deberia ser fortalecida en cuanto a consejos o estructurada de mejor forma Review Source HP Hector P. Ingeniero de automatizCion Banking Used the software for: Less than 6 months ### "Creatio low code" April 2, 2024 5.0 Plataforma que me ha ayudado a ente der un poco mas el low code, fortalece mis conocimientos en progrmacion Pros Es una plataforma facil de usar, y practica Cons A veces e un poco lento, aveces la pagina es un poco lenta pero no siempre Review Source OP Oscar P. Ingeniero en Sistemas de Información Banking Used the software for: 1-2 years ### "Creatio Financial Services: Streamlining Business Process Management" April 2, 2024 4.0 Pros t stands out for its ease of use and its ability to implement processes quickly and effectively. Its intuitive interface and predefined tools facilitate the modeling and automation of processes, allowing organizations to adapt swiftly to market changes. Additionally, it offers extensive customization and integration with other business systems. In summary, it is a comprehensive and user-friendly solution to enhance efficiency and agility in business processes." Cons The documentation is currently undergoing a transitional publishing phase, and I hope it will be available on the official website as soon as possible. Review Source HV Hansel V. Ingeniero de Automatización Banking Used the software for: 6-12 months ### "BPM para grandes proyectos" February 29, 2024 5.0 Es un sistema robusto, que para grandes proyectos es muy funcional, y es rápido de implementar. Pros Es un sistema rápido, bien depurado, que no causa problemas si se cabe configurar, permite trabajar en grupos sin causar conflicto entre los desarrolladores. Cons Existe poca documentación a nivel global, uno debe de limitarse únicamente a la documentación oficial, lo que impide que al buscar información de algo específico no sea posible encontrar, la comunidad es muy pequeña todavía. Review Source VR Verified Reviewer Ingeniero de Automatización Senior Banking Used the software for: 2+ years ### "BPM Confiable, Funcional y Fácil de uso" January 26, 2024 5.0 Pros Realmente es una herramienta de compresión rápida ya que cuenta con funcionalidades bastante fáciles de comprender, como también brinda soluciones eficientes y eficaces. Cons Mas que todo como oportunidad de mejora el tiempo de respuesta a incidentes. Review Source OY Olya Y. PMM Information Technology and Services Used the software for: 6-12 months ### "The provider that goes the extra mile so easily" August 10, 2023 4.0 We've been totally satisfied Pros We looked at various platforms before discovering Creatio. What amazed me was how straightforward the system is – it's user-friendly, and my team could create and automate processes that cut down on repetitive and manual tasks. The campaign feature is fantastic; it lets us construct intricate campaigns and gives us detailed insights into customer behaviors with minimal effort. The no-code builder is so intuitive, that makes any customization simple and available. Cons The system has fulfilled our requirements across the board Review Source Jana S. System Analyst Financial Services Used the software for: 1-2 years ### "Maximum effect of digital transformation with Creatio" August 31, 2021 5.0 By adopting Creatio, we received maximum effect from digital transformation, as all the goals we set were achieved. And we achieved them at an accelerated speed. We heavily utilize Creatio for sales process automation with custom lead and opportunity management and customer onboarding process. We also started using marketing capabilities for personalized email campaigns and a self-service portal for internal requests management. The manual workload is significantly reduced, and the transparency we currently have provides better operational outcomes. We are excited about the results and plan to create an internal competence center for further system scaling. Pros It was great to see how easy our requirements could be implemented. We deployed the system within just a few months and moved rapidly with further developments. Cons Nothing I can think of. I like everything about Creatio. Review Source TG Tatjana G. Project manager Financial Services Used the software for: 2+ years ### "A platform that serves us well" December 18, 2023 5.0 Pros The extensive selection of templates and pre-built components. It typically doesn't take long for us to compile a solution that effectively meets our requirements. Cons While the platform serves the company's needs very well, one area of improvement is the frequency of ready-to-use application releases. The ready-to-use applications provided are well-crafted and save us time, but their introduction is infrequent. Review Source Alexander C. Deployment Computer Software Used the software for: 6-12 months ### "CREATIO REVIEW" March 1, 2024 5.0 It is a very good, effective CRM with great capabilities. Pros Functionality, effectiveness and efficiency Cons everything works very well............................... Review Source JI Julio I. Arquitecto de automatización Banking Used the software for: 2+ years ### "Automate your life" March 4, 2024 5.0 Pros Simplicity of things, what you want to implement, yo can do it Cons In versions prior to 8.1.2 the system translations are not as friendly Review Source VB Valērijs B. Head of Division Financial Services Used the software for: 1-2 years ### "The platform that keeps businesses at the speed of constantly evolving technologies" September 2, 2021 5.0 Creatio nicely complemented our business specifics. Using the platform, we created custom sales processes and product workflows, configured customer onboarding. Process automation helped us reduce manual workload, create a unified work environment with shared data, streamline customer onboarding. Pros Creatio is always going the extra mile on its product improvement and serving its customers. The low- code technology enables speed and agility in developing and deploying new processes. With the help of custom dashboards, we can track process efficiency, define bottlenecks and make improvements on our own. Cons There aren’t any dislikes about Studio Creatio. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) We were looking for a system with low-code features Review Source Daniel M. Travel Consultant Hospitality Used the software for: 2+ years ### "Best CRM" September 23, 2016 5.0 With the deployment of the bpm’online software, we aligned the work of our marketing, sales and service teams and integrated data from different locations and channels. What our agents liked is that the bpm’online system enabled them to deliver personalized services and to support each client. Business process management capabilities are a huge advantage of bpm’online for us. Moreover, the bpm’online platform is scalable and flexible and meets the changing needs of the travel market. Finally, the implementation process was thoroughly planned which ensured the success of the project. Pros For us it was an all around change in comparison to our in-house system, so the pros are endless Cons No cons has been a great transition Review Source VR Verified Reviewer Product Manager Consumer Goods Used the software for: 1-2 years ### "The workflows have become transparent and efficient, ensuring across-the-board synchronization" September 11, 2023 5.0 The Studio Creatio no-code platform has equipped our team with the essential tools to build machine learning models that serves to highly specific operational use-cases Pros As a company, we have significantly enhanced our efficiency. Over the past year, we have improved our ability to monitor and manage product inventory timelines, and the automation of workflows has significantly reduced instances of human error and miscalculations. This product has truly revolutionized our business operations, leaving little area for criticism. Cons The product seems satisfactory. No issues. Review Source Yuliia P. Project Manager Information Technology and Services Used the software for: Less than 6 months ### "Flexible tool that optimises your processes " September 11, 2023 5.0 Pros The entire development process is structured in a way that allows the end user to easily modify/add settings without involving development tools or rewriting code from scratch. The system is highly flexible, users can independently adjust settings/processes using user-friendly tools during their workflow. Cons Some of the features for us were unnesessary, but we couldn’t slash the price for not using them. Review Source VR Verified Reviewer Partner Legal Services Used the software for: 6-12 months ### "Clear UI and good performance " September 13, 2023 5.0 Pros We have found the platform to provide excellent features for designing application logic, creating user interfaces, and connecting with various APIs, among other functionalities. Cons We would love Creatio released updates even more often. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.