# ShippyPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShippyPro the right Shipping solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164065/ShippyPro/reviews

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ShippyPro

4.7 (154)

[View alternatives](https://www.capterra.com/p/164065/ShippyPro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ShippyPro

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

MD

Michela D

Operations SpecialistLuxury Goods & Jewelry, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Within our company, we rely on Shippy Pro as a carrier integrator for B2C shipments and it turned out to be one of the best carrier integrators on the market.“

June 12, 2025

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“Slow loading between sections and search, which can impact productivity and make order management less efficient overall.“

April 2, 2026

AP

Anton P

Product OwnerMedia Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Its ease of use, reliability, and robust feature set - particularly in onboarding and day-to-day execution - have made it a trusted partner in managing our shipping needs.“

April 8, 2026

DD

Dionne D

Global Shipping ManagerRetail, 201 - 500 employeesUsed the software for: Less than 6 months.

“I guess that lack of training one to one, it was all don't through the helpdesk and was fiddly.“

November 18, 2024

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“The platform is intuitive and easy to use, making courier integration and label generation very efficient.“

April 2, 2026

Pietro F

Chief operating officerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“the dashboard is a bit slow when it needs to load the data“

August 30, 2023

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“Intuitive and easy to use platform tool, with efficient workflows, clear interface, and smooth courier integration.“

April 2, 2026

Miko G

VP of DesignLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years.

“It's just pure greed.“

April 14, 2024

## Showing most helpful reviews

Showing 1-25 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kostyantyn P.  
Application specialist  
Computer Software  
Used the software for: 2+ years

### "FedEx v2 PDF template"

January 10, 2025

5.0

9 of 10, very good in general. Good communication with support team members.

Pros

Support team is responsive and helpful. An intuitive UI of the software.

Cons

Sometimes, the differences in the formats of the templates and the complexity of accessibility to the clients' courier accounts require new templates to be created.

Review Source

MW

Marek W.  
Car decoartions  
Arts and Crafts  
Used the software for: 2+ years

### "Try it and you will love it"

December 12, 2024

5.0

5 years of easy work with ShuppyPro, we can focus on sale not losing time on proccessing of sale

Pros

Perfect automatistion which spare my time in work

Cons

I find nothing I improve want, system works problemloss

Switched from

[billbee](https://www.capterra.com/p/187321/billbee/)

couse it not was able to use Hermes as delivery firm

Review Source

AP

Anton P.  
Product Owner  
Media Production  
Used the software for: 2+ years

### "Efficient, Reliable, and Easy to Adopt"

April 8, 2026

5.0

ShippyPro has been a valuable addition to our operations. Its ease of use, reliability, and robust feature set - particularly in onboarding and day-to-day execution - have made it a trusted partner in managing our shipping needs. The platform strikes a strong balance between simplicity and power, making it a worthwhile investment for businesses looking to optimise their logistics.

Pros

Quick Onboarding: Getting started with ShippyPro was seamless. The platform’s intuitive design and clear documentation made setup effortless, allowing us to integrate and begin operations without unnecessary delays. Flawless Operations: Once live, ShippyPro performed reliably, handling our shipping and logistics needs with minimal friction. The stability and consistency of the platform have been standout features. Marketplace Integration: The ability to connect with multiple marketplaces streamlined our workflow, reducing manual effort and improving accuracy. Tracking: Real-time tracking capabilities provided transparency and peace of mind for both our team and our customers.

Cons

While the platform excels in core functionality, there is always room for additional customisation options to cater to niche use cases.

Review Source

Miko G.  
VP of Design  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Too expensive for what it does"

April 14, 2024

3.0

Pros

Ease of Integration. Most carriers supported. Simple Integration API

Cons

ShippyPro used to be a good product priced fairly, which has become completely overpriced since they tripled (yes x3) the price of all their plans on January 1. The few minor features ShippyPro added don't justify a price hike of this magnitude. It's just pure greed.

Alternatives considered

[Descartes XPS Ship](https://www.capterra.com/p/207521/XPS-Ship/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing ShippyPro

It used to be a cheaper option. No longer the case

Review Source

Response from Italian Valley

April 22, 2024

Hello Miko, We are aware that a price increase is never pleasant and can lead to discontent. We want to reassure you that this decision was not made lightly and not without previously informing clients via email. Just like you, we also have suppliers, and that is why it was introduced only when strictly necessary. Furthermore, we would like to emphasize that the price increase is directly proportional to the efforts we are putting into continuously improving ShippyPro. We are investing more and more resources to provide the most comprehensive and professional solution on the market. We appreciate your understanding and will always continue to work to provide a service that meets your expectations. We are here to address any further questions or concerns you may have. Best regards, ShippyPro Team

VT

Vanni T.  
IT Solution Architect  
Consumer Goods  
Used the software for: 2+ years

### "Intuitive platform for courier integration"

April 2, 2026

5.0

Overall, my experience with ShippyPro has been positive. The platform is intuitive and easy to use, making courier integration and label generation very efficient. However, loading times between sections and order search could be improved.

Pros

Intuitive and easy to use platform tool, with efficient workflows, clear interface, and smooth courier integration.

Cons

Slow loading between sections and search, which can impact productivity and make order management less efficient overall.

Review Source

RB

Roberto B.  
IT Architect  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "An year with Shippy Pro "

June 12, 2025

4.0

We were looking for a shipment platform and we found it !!! We're going to extend the solution to other warehouse

Pros

Easy to use, it becomes easy to set up and introduce new carriers in our automatic shipment process.

Cons

The statistics related to carrier invoices, it could be useful to download and prepare the data without any manual steps

Review Source

MD

Michela D.  
Operations Specialist  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "One of the best carrier integrator on the market"

June 12, 2025

5.0

Within our company, we rely on Shippy Pro as a carrier integrator for B2C shipments and it turned out to be one of the best carrier integrators on the market. Integration with new couriers worldwide is now easier and effortless.

Pros

In Shippy Pro, we have found a reliable partner willing to help us achieve our goals. They have always shown interest in helping us grow by providing and working on customized solutions.

Cons

One inconvenient aspect of the partnership with Shippy Pro is that we are provided one account per person only.

Review Source

AB

Angelo B.  
Logistic Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "ShippyPro easy ship"

July 21, 2025

5.0

Pros

the facility of daily use, we make a thousand of shipment for day without any problem, we compare multiple carriers and his charts in real time!

Cons

the setup it's not immediatly, to setup correctly you can do any time, but i think it0s necessary for a future good job

Review Source

YH

Yuliia H.  
logistacs manager  
Furniture  
Used the software for: 6-12 months

### "A comfortable app to ease the process of work"

July 25, 2025

5.0

Pros

Easy and faster to work in this application. It's comfortable to check the information about the deliveries.

Cons

I like everything but sometimes it's thinking too much while creating the order so it takes longer time and I don't like it.

Review Source

KC

Kevin C.  
E-Commerce Manager  
Cosmetics  
Used the software for: 1-2 years

### "ShippyPro has everything we need and more"

April 27, 2025

5.0

We use ShippyPro to easily print our labels (based on rules) and to send our customer tracking emails

Pros

Easy to use and amazing customer support

Cons

A bit expensive if you don't use all their features

Review Source

DM

Dino M.  
Specialist Ec  
Apparel & Fashion  
Used the software for: 1-2 years

### "Piattaforma di spedizione eccellente "

March 31, 2026

5.0

Esperienza eccellente tutti i giorni effettuo spedizioni e resi in maniera semplice e veloce. Per non parlare del tracking che ti permette di controllare dove si trova la spedizione. Si integra perfettamente con Shopify

Pros

Unica piattaforma ben fatta, gestione completa delle spedizioni dalla bollettazione al tracking e gestione resi

Cons

La piattaforma è facile e intuitiva ci sono i menu specifici e si possono utilizzare le regole per impostare i vari corrieri

Switched from

[Qapla'](https://www.capterra.com/p/209080/Qapla/)

Il prezzo è più basso e le funzionalità sono migliori

Review Source

PR

Philipp R.  
Product Manager  
Consumer Electronics  
Used the software for: Less than 6 months

### "La migliore piattaforma commerciale per gestire le spedizioni"

March 25, 2025

5.0

Pros

Ho testato varie piattaforme, da Isendu, SendCloud, Qaplà fino ad arrivare a ShippyPro. ShippyPro è decisamente la migliore, sia in termini di assistenza che di interfaccia e maturità.

Cons

Il costo al rinnovo è alto rispetto al costo iniziale e per le notifiche WhatsApp viene proposto solo un template predefinito. Questi punti sono decisamente migliorabili e mi aspetto molti altri miglioramenti nei prossimi mesi, anche relativamente alle regole di assegnazione delle scatole.

Alternatives considered

[Qapla'](https://www.capterra.com/p/209080/Qapla/)[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)[Deagor](https://www.capterra.com/p/240827/Deagor/)

Reason for choosing ShippyPro

E' una piattaforma molto più matura e l'assistenza è più competente e corretta.

Switched from

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)[Isendu](https://www.capterra.com/p/206694/Isendu/)

Siamo stati forzati a migrare da Isendu a SendCloud e abbiamo avuto una pessima esperienza con SendCloud. La piattaforma non era adatta alle nostre esigenze ed era piena di bug.

Review Source

Response from Italian Valley

April 8, 2025

Ciao Philipp, grazie per la tua recensione! Siamo felici che tu abbia riconosciuto la maturità del nostro prodotto e la qualità dell’assistenza: sono aspetti su cui lavoriamo ogni giorno con grande attenzione. Prendiamo nota dei tuoi feedback sul costo di rinnovo e sulla flessibilità delle notifiche WhatsApp. Siamo consapevoli di quanto sia importante offrire soluzioni sempre più personalizzabili. Grazie ancora per la fiducia: continueremo a migliorare per soddisfare sempre di più le tue esigenze!

EM

EDDY M.  
ADMINISTRATRICE  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "SUPER SATISFATTA"

April 17, 2025

5.0

MI HANNO AIUTATO A COLLEGARE, SINCRONIZZARE IL PROGRAMMA, HANNO CONTATTATO AI NOSTRI CORRIERI PER CHIEDERE INFORMAZIONE E IN POCO TEMPO HO POTUTO INIZIARE A LAVORARE.

Pros

MIA PIACIUTO LA SERIETÀ, PUNTUALITÀ, RESPONSABILITÀ E COMPETENZA DELLE PERSONE CHE MI HANNO SEGUITO.

Cons

FINORA NON HO NIENTE DI NEGATIVO DI SEGNALARE, SI SONO COMPORTATO MOLTO BENE, TUTTO E' STATO CONSIDERATO.

Switched from

[Isendu](https://www.capterra.com/p/206694/Isendu/)

PERCHE LO HA ACQUISTATO SENDCLOUD E HO AVUTO SUBITO PROBLEMI PER LA MANCANZA DI PROFESIONALISMO DEL PERSONAL.

Review Source

MD

Marco D.  
Ecommerce Executive  
Apparel & Fashion  
Used the software for: 2+ years

### "Esperienza impeccabile, spedizioni sempre sotto controllo"

October 29, 2025

5.0

Usiamo ShippyPro da anni e possiamo confermare che si tratta di un servizio estremamente affidabile per la gestione delle nostre spedizioni. L’interfaccia è intuitiva e consente di confrontare in modo rapido le diverse soluzioni di trasporto, ottimizzando tempi e costi.

Pros

Apprezzabile la trasparenza nelle tariffe. Il servizio di assistenza clienti si distingue per la professionalità nel fornire supporto e chiarimenti.

Cons

Non riscontro alcun aspetto negativo: il servizio è efficiente, affidabile e risponde pienamente alle aspettative.

Review Source

AB

Alfredo B.  
Sales manager  
Building Materials  
Used the software for: 2+ years

### "Shippypro, semplice ed efficace"

June 18, 2025

4.0

Piattaforma semplice ed efficace per la gestione delle spedizioni tramite ecommerce o manuali, che consente di tenere aggiornato il cliente sullo stato della spedizione e gestire eventuali problematiche legate alla consegna. Potrebbero migliorare la gestione degli indirizzi dando la possibilità di copiare indirizzo e dati sui colli di spedizioni già effettuate (al momento è possibile solo se si registra il destinatario in rubrica)

Pros

Semplicità di integrazione di diversi corrieri e possibilità di monitoraggio delle spdizioni da un'unica piattaforma

Cons

Occasionalmente si verifica qualche incongruenza nella trasmissione dei dati ai corrieri. Manca la possibilità di copiare una spedizione pregressa per non dover riportare l'indirizzo manualmente. Il campo ricerca delle spedizioni fatte è da migliorare, spesso non trova risultati.

Review Source

VS

Vincent S.  
CEO  
Furniture  
Used the software for: 2+ years

### "Très bon outil de gestion d'étiquettes"

February 24, 2025

5.0

Pros

La centralisation des étiquettes avec tous les transporteurs

Cons

Le prix un peu élevé et le fait de ne pas pouvoir choisir les numéros de commande entre notre back office Prestashop et les étiquettes. Nous avons l'ID de commande mais nous ne pouvons pas mettre le numéro de commande qui nous sert de gestion entre les commandes et les étiquettes

Review Source

Response from Italian Valley

February 26, 2025

Merci pour votre retour positif ! 😊 Nous sommes ravis que la centralisation des étiquettes avec tous les transporteurs facilite votre gestion des expéditions. Concernant le prix, nous nous efforçons d'offrir une solution complète qui optimise l’ensemble du processus logistique. Pour la personnalisation des numéros de commande entre Prestashop et les étiquettes, nous comprenons votre besoin et transmettons votre retour à notre équipe produit. N’hésitez pas à contacter notre support pour explorer d’éventuelles alternatives adaptées à votre flux de travail ! 🚀

GL

GIANFRANCO L.  
Amministratore  
Consumer Goods  
Used the software for: Less than 6 months

### "MOLTO SODDISFATTO"

April 1, 2026

5.0

Nel complesso, molto buona, certe volte è veloce, delle volte su un sovracarico è lento ma va bene.e

Pros

La Possibilità di riuscire ad evadere maggiori spedizioni in un unico click, trovato molto bene, complimenti.

Cons

L'unica Pecca sta nel momento in cui creo molte spedizioni, c'è un sovraccarico di informazioni e certe volte rallenta.

Review Source

AL

Adrien L.  
Customer service  
Import and Export  
Used the software for: Less than 6 months

### "Efficient and Easy-to-Use Shipping Management"

January 21, 2025

5.0

Mon expérience globale avec ShippyPro a été très positive. La plateforme répond à mes besoins en matière de gestion des expéditions, offrant une interface conviviale et un large choix de transporteurs. Je recommande cet outil à toute entreprise cherchant à simplifier ses processus logistiques.

Pros

Ce que j'ai le plus apprécié avec ShippyPro, c'est sa simplicité d'utilisation et l'intégration fluide avec plusieurs transporteurs. La plateforme est intuitive et permet de générer des étiquettes d'expédition rapidement, ce qui m'a fait gagner beaucoup de temps. De plus, le suivi des colis est clair et détaillé, ce qui est un véritable atout pour gérer les envois efficacement.

Cons

Ce que j'ai le moins aimé, c'est parfois la lenteur du support client. Bien que la plateforme soit globalement très fiable, certaines demandes peuvent prendre plus de temps à être traitées. Il y a aussi quelques petites limitations dans la personnalisation des options d'expédition, surtout pour les besoins spécifiques.

Review Source

Response from Italian Valley

January 22, 2025

Merci beaucoup, Adrien, pour votre retour détaillé ! Nous sommes ravis que la plateforme intuitive de ShippyPro et l’intégration fluide avec vos transporteurs aient rendu vos opérations d’expédition plus efficaces. Concernant le support client, nous nous engageons à fournir une assistance rapide et efficace, et nous continuerons à nous améliorer pour garantir que chaque demande soit traitée de manière optimale. Votre recommandation nous touche beaucoup, et nous sommes là pour vous accompagner à chaque étape dans l’optimisation de votre logistique.

VC

Valerio C.  
Founder  
Cosmetics  
Used the software for: Less than 6 months

### "Lo consiglio per avere maggiori corrieri a disposizione"

September 4, 2025

5.0

Pros

Interfaccia pulita e immediata: in pochi minuti colleghi marketplace e corrieri, imposti regole e stampi etichette in bulk. Il confronto tariffe è chiaro, il tracking proattivo riduce ticket al customer care e le automazioni tagliano tempi operativi. Affidabile: nessun down rilevante e sincronizzazione ordini rapida.

Cons

lo usiamo da poco; al momento non abbiamo riscontrato problemi né criticità da segnalare. Ma saremo pronti a suggerire miglioramenti appena noteremo rallentamenti

Review Source

VR

Verified Reviewer  
eCOMMERCE  
Retail  
Used the software for: 1-2 years

### "perfect solution"

November 15, 2024

5.0

Pros

The ease of creating labels. When you have a problem, their team immediately tries to give you a solution.

Cons

nothing has displeased me so far.So far it has always worked well, from time to time it may take a while for their servers to respond.

Review Source

JG

Jasper G.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "Amazing customer support"

February 26, 2020

5.0

Amazing. We have had some technical difficulties because we have a very specific situation. Other companies were not able to help us but Shippypro was really great in helping out. They fixed everything and they are still very helpful now we already signed up with them!

Pros

The support team was amazingly helpful. We have been struggling with different companies to set up the integration between our Shopify store and our local postal service (PostNL). Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing. They are eager to work with you to fix issues and they were very quick in responding and even working direct with our local postal service to make sure the connection was flawless. Looking worded to a continues relationship with them :D

Cons

The customer support is only available via chat. This sometimes takes a while but the stellar support more then makes up for this in my opinion.

Reason for choosing ShippyPro

The competition was not able or willing to help us with our situation.

Review Source

AS

Adam S.  
Marketing Associate  
  
Used the software for: 6-12 months

### "An incredibly easy service to use that saved me a ton of time and money!"

December 3, 2017

5.0

I saved a lot of time and money with ShippyPro. But most importantly I was able to provide my customers with the best quality service possible. This is because now that I am able to use ShippyPro for my package delivery needs, it freed up a lot more of my time to ensure my customers get the best experience possible from my products.

Pros

The time it save me. I used to spend hours comparing carriers and printing out packaging labels. ShippyPro took all the tasks I used to hate doing, and made it so easy. I can't imagine going to back to the old way I used to do things.

Cons

It takes a little getting used to the software at first. But after a spending a little time in the software it becomes very easy. And when I ran into problems I called the support line and they were extremely helpful.

Review Source

RO

Rossano O.  
Miller  
Food Production  
Used the software for: Less than 6 months

### "Eccellente"

October 11, 2020

5.0

after the lockdown I started using this platform ..... I had known it before !!!!!

Pros

interface with my Woocommerce. reduces margin for error. speed up your work

Cons

Don't write the weight of the goods. for my shipments it is important to know him

Review Source

VK

Vygintas K.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Pluses minuses"

November 9, 2020

5.0

Pros

Shipping and invoicing wich is customizable.

Cons

Supost to be suitable for Nopcommerce because its one of the most stable and powerfull platform for e-commerce.

Review Source

RA

Roberto A.  
sales manager  
Automotive  
Used the software for: 6-12 months

### "Mechanika review"

March 10, 2020

3.0

Pros

integration with all couriers, checkout customization

Cons

Returns integration in the free trial is not included

Review Source

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