# Paperflite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Paperflite the right Digital Asset Management solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163946/Paperflite/reviews

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Paperflite

4.9 (98)

[View alternatives](https://www.capterra.com/p/163946/Paperflite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Paperflite

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

Roystin D

ExecutiveInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I have been using this product for over 6 months and I must say it has enabled my team to save a lot of time in content management and creation.“

July 12, 2024

Mehar E

Senior AnalystGraphic Design, 10,001+ employeesUsed the software for: 6-12 months.

“The platform has bunch of features that can take time to learn but I can't think of anything, at the moment!“

May 6, 2022

Jerin S

Team LeaderBanking, 10,001+ employeesUsed the software for: 1-2 years.

“With the help of Paperflite’s key feature, Content Analytics enables our teams to understand how the content has been consumed by prospects, based on interactions and engagement.“

June 6, 2022

NZ

NIva Z

Business Development ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“The email sent to users for users and password is through paperflite and not the customer who owns the content hub, and the risk is that it can go to spam on the users side“

September 13, 2020

Dimpy T

UX DesignerComputer Software, 10,001+ employeesUsed the software for: 6-12 months.

“Paperflite helps in easy collaboration of content within teams and ensures all users are updated on collaterals. With easy tracking and actionable insights provided, it gives me a better understanding on the buyer's journey.“

May 4, 2022

Siddharth K

Account ExecutiveInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Sometimes, the search doesn't lead to accurate results, thereby providing a more generic search.“

October 18, 2020

Ridhhima S

Design ManagerTextiles, 11 - 50 employeesUsed the software for: 6-12 months.

“The ability of not only having all my designs / content under a single roof, but also being able to have everything structured, makes content discovery and collaboration within teams easier.“

May 17, 2022

HH

Holly H

Account Based MarketerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“I was responsible for finding a replacement to Pointdrive but due to covid, my budget was basically nonexistent.“

July 31, 2020

## Showing most helpful reviews

Showing 1-25 of 98 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Roystin D.  
Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "I recommend Paperflite for Content management and sales Enablement"

July 12, 2024

5.0

Pros

Paperflite is easy to implement. It helps the sales team manage content, collaborate with teams within your organization, create content easily, and send it to your targeted audience. I have been using this product for over 6 months and I must say it has enabled my team to save a lot of time in content management and creation.

Cons

The pricing could be brought down a bit and user experience could be enhanced

Review Source

VR

Verified Reviewer  
Growth Manager  
Computer Software  
Used the software for: 2+ years

### "Ultimate Sales Content Management"

July 1, 2022

5.0

Absolutely fantastic. Be it the platform's stability and reliability, its impact on our business or the level of customer support we receive, Paperflite has been 5 stars all the way.

Pros

Extremely simple to find content within the platform, in Salesforce, Salesloft or even Gmail. Ability to share content in ultra-personalized landing pages of content, deep analytics on content engagement.

Cons

Can add e-learning features for sales training

Alternatives considered

[Highspot](https://www.capterra.com/p/148612/Highspot/)[Seismic](https://www.capterra.com/p/140225/Seismic/)[Showpad](https://www.capterra.com/p/152887/Showpad/)

Reason for choosing Paperflite

Overall better user experience, complete feature set and much better (and transparent) pricing.

Switched from

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Much better user experience and more powerful search and content metrics. Paperflite also has a unique ability to create the personalized landing pages for each prospect and a much more powerful integration with Salesforce. As our company grew, Paperflite was the ideal choice for us.

Review Source

Deepa K.  
Senior Digital Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Hacking marketing campaigns"

January 29, 2020

4.0

We’re super happy with it as we’re able to show much better ROI for our campaigns.

Pros

We use Eloqua to run marketing campaigns and in each of our emails, we share content via Paperflite’s integration. Of our audience of 1000+, Paperflite tells us exactly how many have engaged with our content and how much time they’ve spent on it. This in turn feeds into Eloqua’s lead scoring algorithm and we’re able to pass on much more qualified leads to sales.

Cons

I can’t read our content within Eloqua. It’s not a big deal, all of the content is available within Paperflite but it’ll be nice to be able to preview the content within Eloqua.

Review Source

VR

Verified Reviewer  
Risk Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "A versatile tool, yet so simple!"

July 7, 2022

5.0

With Paperflite, I’m able to share different content types across various channels in a single click making it a binge-worthy experience. Over time, I’ve realized having a personalized content library helps teams internally stay up-to-date with all things content, which reduces the time spent in searching for the right asset and definitely increases efficiency.

Pros

As a Risk analyst, the most important factor for me is to have all my data findings organized and structured on a single content hub, for teams to access with ease. I like how Paperflite’s interface is extremely user-friendly and brings everything together so perfectly!

Cons

None to mention! Paperflite has truly been a game-change for us!

Alternatives considered

[Highspot](https://www.capterra.com/p/148612/Highspot/)[Seismic](https://www.capterra.com/p/140225/Seismic/)[Showpad](https://www.capterra.com/p/152887/Showpad/)

Reason for choosing Paperflite

The most value for money and overall better user experience.

Switched from

[Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/)

Paperflite has much more powerful features and was a necessary switch as our company scaled.

Review Source

GA

Glenda A.  
CEO  
Biotechnology  
Used the software for: 6-12 months

### "Marketing Content Powertool"

January 28, 2020

5.0

High quality technology, rock solid functionality. When questions arise, they are answered quickly. Recipients have been impressed with the quality.

Pros

Outbound emails with links to important marketing and sales content is so polished, with very little effort on our part. Outstanding look and feel AND functionality. Collections can be switched to "live update", giving me control to notify previous recipients when new or updated content is added to them. User views are reported at a highly granular level for video, ppt, and docx content. Notifications are easy to configure, let us know immediately when and how a recipient interacts with our content.

Cons

Takes a bit to understand the underlying conceptual framework - but it is well worth it. Content Hub stores and organizes core documents. Collections are customized for groups or campaigns. Conversations are threaded email engagements with specific recipients, that carry the link to content in the shared collection. Once content is organized in this way, and people are trained, the tool is fantastic.

Reason for choosing Paperflite

Polished outbound emails. Tidy organization and management of Marketing and Sales Content. Streamlines sharing of these valuable assets within an expanding organization.

Switched from

[Xerox DocuShare](https://www.capterra.com/p/122153/DocuShare/)

Wanted more attractive outbound marketing emails. Specifically, needed to embed marketing material in emails as more than just a link, without writing custom html.

Review Source

Ridhhima S.  
Design Manager  
Textiles  
Used the software for: 6-12 months

### "A perfect marketing tool with great user experience. Total game changer!"

May 17, 2022

5.0

I’m able to store, share and track content, all under a single roof and have realized how efficiency has increased post implementing Paperflite!

Pros

As a design manager, Paperflite has been a total game changer. The ability of not only having all my designs / content under a single roof, but also being able to have everything structured, makes content discovery and collaboration within teams easier. Along with their Analytics and reporting features, creating personalised experiences has become relatively easy.

Cons

Their features are literally like cherries on top of a cake. Fantastic features! Tough to dislike anything from the software

Review Source

Erastus C.  
Associate Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool with an interactive content experience!"

April 28, 2022

5.0

The analytics feature has helped me understand how my content is performing and make changes to it accordingly. The ability to create a personalized content experience for each of my prospects, makes it even more better. The overall experience has been outstanding. It is a must have tool for every marketer.

Pros

What I like the most about Paperflite is how it enables me to create personalized content microsites for my prospects. This helps my collection of assets stand out and look visually appealing. Their content tracking feature is like a cherry on top, that helps me get insights on how my content has been utilized with respect to views, downloads, average time spent.

Cons

Nothing to mention, at this point but sometimes it takes a little more time to add assets to a collection. Not too sure if it's the internet connection or just a glitch on the website.

Review Source

Rashmee J.  
Marketing Team  
Furniture  
Used the software for: 1-2 years

### "A tool that must be a mandate if you are an organization"

November 14, 2022

5.0

Paperflite assists in providing our prospects with the ideal content experience. I like being able to share my content with prospects in manners that are particular to them. Furthermore, it allows me to use it creatively.

Pros

My favourite component of the platform is the ability to share personalised content with prospects. I like being able to tailor and personalise the content I share to the needs and profile of my prospects. Additionally, it makes it very simple for me to organise and store my content according to my needs.

Cons

fantastic platform Would greatly enjoy it if there were more live workshops

Review Source

Muzammil K.  
Performance Marketer  
Internet  
Used the software for: 6-12 months

### "Convenient, Useful and an Easily accessible content management tool. "

June 8, 2022

5.0

With Paperflite, we’ve been able to manage our content systematically. We’ve also been able to curate personalized collections for prospects / existing clients, which gives them a great user experience! Overall- We’ve realized how Paperflite enables and adds value to every conversation with our prospects / existing clients.

Pros

Paperflite’s interface is user-friendly and it's easy to use. Their Customer Success team is always available to help us navigate and use Paperflite efficiently. After implementing Paperflite, it’s been my go-to repository for all marketing collaterals and it’s been extremely easy to discover these collaterals without spending hours searching for it.

Cons

I have nothing to add here. The product is perfect

Review Source

Jerin S.  
Team Leader  
Banking  
Used the software for: 1-2 years

### "Excellent and Useful product for overall content management and sharing"

June 6, 2022

5.0

After Paperflite’s implementation, we’ve begun to double down on our important accounts once we discovered what content worked best amongst our prospects and Paperflite has also helped us create personalized experiences for our prospects with easy personalization and customization

Pros

Paperflite solves our biggest challenge, having all our content under a single place! With the help of Paperflite’s key feature, Content Analytics enables our teams to understand how the content has been consumed by prospects, based on interactions and engagement. Thanks to their multi-recipient tracking technology, we’re able to prioritize follow ups accordingly, giving prospects a great content experience as well.

Cons

No major dislikes so far! Great customer support team.

Review Source

AW

Alisa W.  
Global Marketing Campaign Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great platform, great people!"

March 28, 2025

5.0

Not only is the platform brilliant but the people who work at Paperflite are friendly, understanding and always happy to help. Excellent customer service!

Pros

Easy to use. Visually appealing. The AI search is a game changer!

Cons

Every now and then the load time could be faster.

Review Source

VR

Verified Reviewer  
Creative Visualizer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Paperflite - Everything I need under a single roof"

April 21, 2022

5.0

Really satisfied!

Pros

Paperflite helps me store all my creative collaterals under a single roof and has become my content repository. The interface is really easy to use and has helped me organize my content in a structured way. Highly pleased with the features offered and their customer support team has always been available and overall, I’d recommend Paperflite as a must have tool for every marketer out there!

Cons

There isn’t anything specific that I dislike about Paperflite. Each time I have a query, their 24\*7 support teams are always there at my rescue.

Review Source

HH

Hari H.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "An efficient and dynamic content repository with great features."

June 8, 2022

5.0

Paperflite has helped in giving all our content collaterals a structure which helps teams find content easily. Apart from content management, Paperflite has also helped understand what content works in each stage and details analytics of how it's been consumed

Pros

I love how the platform enables easy collaboration and has the ability to enable email gating on assets if needed. Paperflite also provides real-time actionable insights which help us in tailoring follow-ups accordingly.

Cons

Would definitely recommend Paperflite to anyone looking for an all-in-one platform wrt content! There’s nothing to dislike about the platform if you know its features well and put them to good use :)

Review Source

VR

Verified Reviewer  
Research Scientist  
Biotechnology  
Used the software for: 6-12 months

### "The Most Intuitive Digital Library In The Market"

November 30, 2022

5.0

The most commonly resolved issue is the content mismatch issue. Our content used to be scattered everywhere and very difficult to find, but now everything is resolved in a central repository with user access.For us, updating content is essential and version control allows you to manage your content.

Pros

Content is the most important aspect of our daily work. Our content is nicely organised in Paperflite's hierarchical folders. All content available in one place. All data is updated, no worries about duplicates or outdated content.

Cons

Data source integration is great, but sources tend to be slow, but Paperflite is always perfect. We are fully transitioning to Paperflite as our 100% single source of content

Review Source

Stuti A.  
Content Editor  
Legal Services  
Used the software for: 6-12 months

### "Excellent platform for content management and sales enablement overall."

May 13, 2022

5.0

Understanding patterns that sales reps follow to know what content works at each stage in the entire journey, enables me to create content that helps the sales team drive more sales.

Pros

I love how I’m able to track Content ROI to amplify what’s working. With the analytics they provide, it gives me an in depth view of how the content has been consumed, engaged and helps close deals.

Cons

A clear understanding of the tool and its features is important to make the best use of the platform. Nothing to dislike, for now!

Review Source

VR

Verified Reviewer  
Operations Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Go to content platform to manage all marketing & sales content with ease."

May 4, 2022

5.0

Content Experience & Content Tracking has become much more efficient internally, post-Paperflite.

Pros

I like that I can send email campaigns to multiple contacts and I’m able to track how they’re engaging with it.

Cons

Apart from occasional lags on the website, there’s nothing I dislike about Paperflite. Their team is always available for any assistance/support needed.

Review Source

VR

Verified Reviewer  
Institutional Sales Associate  
Financial Services  
Used the software for: Less than 6 months

### "Paperflite: Resourceful tool. Perfect Solution. A boon to Sales and Marketing"

June 2, 2022

5.0

Pros

As a sales associate, Paperflite has been the key that opens prospects’ doors. The ability to personalize emails and curate customized experiences for prospects has worked well for us and we’ve seen rapid growth in getting more email responses as well! My personal favourite features of Paperflite are Content discoverability, Content sharing and Content tracking and it definitely doesn’t get better than this. A must-have tool in your tech stack!

Cons

I’d wish I used this tool earlier in my career. But, nothing in specific that I dislike. The team at Paperflite is always available to help and guide us through our entire journey, making it a great experience overall.

Review Source

Paridhi B.  
Associate Producer & news anchor  
Media Production  
Used the software for: 6-12 months

### "A user experience like no other."

May 17, 2022

5.0

Starting from analytics that helps me understand how my prospect is viewing the content collaterals to the ability to create binge-worthy experiences, Paperflite has been my go-to tool.

Pros

Having all my content collaterals under a single roof has made content management a breeze for me. Additionally, the user experience is great and can be customized!

Cons

I dislike the fact that I wasn't using this tool much earlier!

Review Source

Prakhar G.  
Advanced Associate  
Accounting  
Used the software for: 6-12 months

### "Gamechaging tool."

May 13, 2022

5.0

Paperflite has helped in all things content: includes managing, sharing, and tracking. Would definitely recommend this tool as a must have

Pros

After Paperflite, I’ve been able to organize and give all my content a good structure.Their content discovery intelligence has made my life super easy and I wish i discovered Paperflite earlier!

Cons

There’s nothing missing in my opinion. They have great features.

Review Source

KN

Kishore N.  
Digital Marketing Executive  
Information Technology and Services  
Used the software for: 2+ years

### "An amazing platform to store all your marketing collaterals! "

January 29, 2020

5.0

I love it! Supporting the Marketing team store content and enabling the Sales team to find content is definitely a win-win situation for our organization.

Pros

In an organization like ours, where content plays a very important role, Paperflite has made it super easy to curate all our marketing and sales collaterals in a single library and enabling us to find content quickly across departments. Paperflite lets us discover content in just a few clicks away! Tags and custom fields are very helpful in tagging content according to their persona for easy findability.

Cons

I’d like to be able to bulk upload contacts.

Review Source

VR

Verified Reviewer  
Operation supervisor  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great content experience tool!"

May 15, 2022

5.0

Content management, Content Analytics and Content Experience

Pros

Paperflite has been an exceptionally useful tool for the internal teams. Paperflite not only helps us discover content easily but also is our content repository that gives great analytics and allows us to build personalized experiences for readers.

Cons

Nothing much to add. It is a great and easy to use software

Review Source

Mahesh B.  
Director - Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "A tool in time saves nine !"

January 15, 2020

5.0

We have put Paperflite to a variety of use cases including - Marketing, Internal Comms, Measuring Employee Engagement, tracking Prospect behavior and Learning & Development. The benefits are multifold - the most important is knowing how stakeholders engage with the content, depending on which appropriate actions can be taken. It reduces anxiety, eliminates surprises and improves outcome.

Pros

Clarity of thought behind the usage of the technology Depth of thought behind the possible use cases Ease of use of the Interface

Cons

The Paperflite team has generally taken into account all feedback that was given and have implemented that it in the product on short notice.

Review Source

HS

Harini S.  
Senior Executive - Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Data, data and more data!"

January 29, 2020

5.0

It's been great interacting with the team this far. As a data person, I'd love to work with them closely to understand how the different analytics can be used together with our EDW team to identify content consumption across the company

Pros

Paperflite’s analytics are perfect if you’re doing content marketing. We now have all the information we need as to how our content is being used and our content strategy has never been better.

Cons

So far so good, smooth sailing for us.

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazing tool for Content Management"

October 18, 2020

5.0

Overall, it's been amazing! Great Product, Great Customer Service and a very useful tool for us.

Pros

Love how the platform allows us to manage all the content at one place, easily search for them when needed and create personalized Assets/Folders for end-users. Best is the possibility of actually making changes to the folders itself and adding more content by live tracking, and different tabs for customization.

Cons

Sometimes, the search doesn't lead to accurate results, thereby providing a more generic search. The plugins for Gmail/Freshsales doesn't always work properly.

Review Source

VR

Verified Reviewer  
BP  
Financial Services  
Used the software for: Less than 6 months

### "Paperflite: Resource Management like no other!"

June 10, 2022

5.0

Pros

I love how the platform is easy to use with a great user experience. The ability to create custom content streams for the teams internally to simplify content discovery and sharing has been mind-blowing! Their analytics have been insightful and give us a clear understanding of how our content is being consumed.

Cons

There’s nothing specific to add. The team at Paperflite have constantly added new features and their support team is great!

Review Source

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