# GuardsPro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GuardsPro Software - reviews, pricing plans, popular comparisons to other Physical Security products and more.

Source: https://www.capterra.com/p/163920/Guardso

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# 

 GuardsPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GuardsPro

## What is GuardsPro?

GuardsPro is a security guard management platform which makes it easy for security guard firms streamline their options.

## What is GuardsPro used for?

[Physical Security](https://www.capterra.com/physical-security-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per User, Per Month

Free trial  
available

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Do you work for GuardsPro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.guardspro.com/&name=GuardsPro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GuardsPro

4.6 (11)

VS.

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$10000

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.4 (54)

Value For Money

4.3 (11)

Value For Money

4.5 (40)

Customer Service

3.7 (11)

Customer Service

4.6 (46)

## GuardsPro alternatives

Highest Rated

[4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Brivo Access](https://www.capterra.com/p/234450/Brivo-Access/)

[4.3 (54)](https://www.capterra.com/p/234450/Brivo-Access/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/234450/Brivo-Access/)

[RemoteLock](https://www.capterra.com/p/266951/RemoteLock/)

[2.8 (18)](https://www.capterra.com/p/266951/RemoteLock/reviews/)

Starting price

$72.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

39%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266951/RemoteLock/)

[Novagems](https://www.capterra.com/p/188725/Novagems/)

[4.5 (20)](https://www.capterra.com/p/188725/Novagems/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188725/Novagems/)

[View all alternatives](https://www.capterra.com/p/163920/Guardso/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Authentication

Verify the identity of users/devices to enable secure access

Event Management

Schedule and manage the logistics of activities and other gatherings

Location Tracking

Identify the physical location of an individual, asset, device, etc.

GuardsPro 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Verify the identity of users/devices to enable secure access

Schedule and manage the logistics of activities and other gatherings

Identify the physical location of an individual, asset, device, etc.

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track, report on and implement actions pertaining to physical safety at the workplace

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Track visitors and purpose of visits

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.3 (11)

Free Trial

Standard

$10.00

Per User,Per Month

Value for money

4.3 (11)

4.3

Based on 11 reviews

## Support, customer service and training options

Customer Service

3.7 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (11)

3.7

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(9)

4(1)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SP

Steve P.

President CEO Founder

Security and Investigations

### "Product is good. Support is lacking"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

February 20, 2024

Pros

How easy the scheduling is. Easy to assign schedules.

Cons

The support. No phone number to contact. You have to wait for response in an email. The text is an AI robot, which is worthless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joe S.

CEO

Staffing and Recruiting

### "Worst Customer Support"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 9, 2020

Would not recommend to other companies

Pros

\-Had all the features I was looking for: - QR Codes - Scheduling - Clocking In & Out - Mobile App - GPS Tracking

Cons

\-Poor layout of features -Hard to use & cumbersome for non technical users -Layout & order in which you have to do on mobile app doesn't make sense -WORST customer service I've experienced in a long time -Had a couple billing issues that were never resolved -While still having remaining days on my current subscription that were paid, after canceling subscription I was denied access to my site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HY

Hofsep Y.

Regional Manager

Security and Investigations

### "Great software BUT...."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 20, 2019

It's a great software... Only if you'd hear back from their sales/customer service.

Pros

Love how customizable the software is. Everything can be done yourself without having to reach out to anyone buttttt....

Cons

If you do have to reach out to someone, it's very unlikely you'd hear from them. I was promised that some features would be implemented in September, so comes September and I reach out, but they don't return my email. So I decided to call and left a note with their dispatch and it's not mid November and I haven't heard back from them. Extremely concerning especially if you'd need their assistance in an urgent matter.

Switched from

[TrackTik](https://www.capterra.com/p/132312/TrackTik/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[WinTeam](https://www.capterra.com/p/184185/WinTeam/)

[OfficerReports.com](https://www.capterra.com/p/145117/OfficerReports-com/)

Alternatives considered

[TrackTik](https://www.capterra.com/p/132312/TrackTik/)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[WinTeam](https://www.capterra.com/p/184185/WinTeam/)

[OfficerReports.com](https://www.capterra.com/p/145117/OfficerReports-com/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Michael C.

Owner

Security and Investigations

### "Very solid software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 26, 2019

Pros

Everything I need for my guards to be successful is in one software which makes my job easier

Cons

As you grow the price can add up charging per guard and the gps tracking can be unreliable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Garvin B.

Owner

Security and Investigations

### "We improved our security guard services by using Guardso "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2018

My overall​ experience with Guardso is that it really helps me to provide better services to my clients which effects us in long run in staying in business. I should have signed up with Guardso long before.

Pros

I like the fact that it​ is really cost effective compared​ to another system​. I like the modern design that is easy to use for my staff and the guard. I no longer have to manually check all the paper reports. The reports are accessible​ on my mobile. My clients are really happy with the client portal. Even though my guards rather not be tracked while they are working but I tell them that it's​ for their safety​. We noticed that huge jumb in our guard's productivity​.

Cons

The only thing which I don't like is that my guards can not take brakes outside their scheduled brakes. I would like the brakes to be little flexible​ but it's​ not biggy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 18, 2018

Hello Garvin, thank you for taking your time out and submitting your feedback. Yes we will be making the breaks more flexible in future update.

ML

Meghan L.

Manager

Security and Investigations

### "Guardso has made it convenient for us as well as the clients to get periodic reports in real time. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 10, 2018

Guardso promises to streamline your operations, and that is exactly what it does. I am using the app since August 2017 and I am totally satisfied. Hands down the best app. Ever since we have started using Guardso, we have nailed excellence in guard performance. It is build for both internal control and client's use. Excellent product. Would recommend it to everyone.

Pros

We had the clients always complaining about the faulty and delayed reporting system because we used to mail or fax the reports but this is not the case anymore. The guards can update the reports from site using the mobile app while it can be accessed with the Dashboard in the security control room. The client portal makes it easier to share the required information in time with the clients. We never realised such a small change could benefit our business. I would recommend this to every business that is still manually managing reports. By establishing a robust reporting system we have seen a significant change in the performance levels of the guards on-site. Plus the communication with the clients has improved which has helped us build a good reputation in the market.

Cons

The app works best if you are connected to the internet at all times. Even though the data is stored locally and uploaded when you reconnect.This can be an issue when the guard does not have connectivity otherwise I don't think there is an issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WS

Williams S.

Security and Investigations

### "We have used plenty of security patrol apps in the past but none has proved as useful as Guardso."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 26, 2018

Pros

The reporting system works smoothly allowing you to check the performance and movement of the guard in real time. Guardso takes care of all stakeholders- the security manager, guards and the clients. It is very easy to update and share reports with the parties. It is much economical as compared to most of other app and has equally good features.

Cons

The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2018

Thank you for your review. Just to let you know that GPS Tracking is supported.

KS

Kendal S.

Manager

### "We have used a number of security patrol and I've to see none has proved to be as useful as Guardso."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 27, 2018

Pros

The reporting system works smooth and you can check the guard performance in real time. Guardso had been built for both internal control and client use so it is easy to import data whenever needed and you don't have to create multiple reports for different users. It is much economical as compared to most of other app and has equally good features.

Cons

The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2018

Thank you so much for taking your time and giving us your feedbacks.

SM

Sam M.

Security Guard Manager

Security and Investigations

### "Guardso is truly easy to use and cost effective security guard management solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2017

I have tried many other security patrol systems but it seemed like they were not design keeping the layman in mind. Guardso is pretty easy to use, most of the things are self explanatory. The most important benefit we get is that we are able to move from paper based reporting to web reporting system. Our guards and clients love it.

Pros

Ever since we started using Guardso to manage our security guards we noticed overall improvements in our operations. Our guards really love the fact that they no longer have to scan and fax reports any more and they can submit reports from their smart phones. Our clients really like it because they can simply login to client portal and access all the reports. I as security guard manager like it because i can see which guard is on which site and easily create site order and assign guards to multiple locations. Unlike other similar solutions we have tried in the past, Guardso is far easier to use and does not cost as much. I highly recommend Guardso to any security guard company that want to improve their security guard company oprations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2017

Thanks Sam, Truly Appreciated you taking time and giving us this awesome review!!!

GW

Gina W.

Supervisor

Security and Investigations

### "Guardso helps us manage our security guards effectively "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2017

This software allows us to manage our guards in professionally. Our guards can submit reports, create passdowns, view site orders, communicate with other guards on site. Guardso helps us manage our customer profiles and allows us to add notes. We really like their dispatch center features where we can log all the calls coming in from our client sites.

Pros

With Guardso we can find out which security guards are checked in and are on client site. Before we started using Guardso we were not sure if security guard is really present on the client site but now we know the guards exact location. Our guards can submit all reports electronically using Guardso G mobile app. We would highly recommend it to all security guard companies.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2017

Thanks Gina, we really appreciate your business.

[View all Reviews](https://www.capterra.com/p/163920/Guardso/reviews/)

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