---
title: "Crazy Egg Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Crazy Egg Software - reviews, pricing plans, popular comparisons to other Heatmap products and more."
source_url: "https://www.capterra.com/p/163520/Crazy-Egg/"
page_type: "product"
language: "en"
---

# 

 Crazy Egg Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crazy Egg

## What is Crazy Egg?

Crazy Egg is a website optimization tool designed to help small businesses, eCommerce companies, digital agencies, and educational institutions analyze visitor's behavior across email and ad campaigns. The platform enables teams to investigate buyers' journeys, identify various audience segments present across the webpages, and recognize issues such as confusing navigation or form glitches. Using the A/B testing tool, administrators can set up specific goals to test webpages.

## What is Crazy Egg used for?

[Heatmap](https://www.capterra.com/heatmap-software/)[AB Testing](https://www.capterra.com/ab-testing-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)

Top alternative

Featured

Overall rating

Based on 87 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

$24

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crazy Egg?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crazyegg.com&name=Crazy Egg)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crazy Egg

4.4 (87)

VS.

[4.7 (266)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (86)

Ease Of Use

4.6 (266)

Value For Money

4.0 (63)

Value For Money

4.6 (230)

Customer Service

4.1 (61)

Customer Service

4.7 (216)

## Crazy Egg alternatives

[4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (285)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163516/Hotjar/)

Highest Rated

[Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/)

[4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/)

[View all alternatives](https://www.capterra.com/p/163520/Crazy-Egg/alternatives/)

## FAQs about Crazy Egg

Overview

### What problems does Crazy Egg solve?

Crazy Egg solves guesswork in website optimization by showing where visitors click, how far they scroll, and where they lose interest or expect links that are missing. Marketing teams, UX designers, conversion specialists, and agencies use it to improve landing pages, button placement, content hierarchy, redesign decisions, and A/B test validation.

Answer based on 60 reviews

Overview

### Which roles and teams benefit most from Crazy Egg?

Crazy Egg is most used by marketing teams, founders, and business owners who need to understand visitor behavior and improve conversion paths. Web developers, UX, and product leaders use it to spot usability issues, while analysts and IT managers support testing, site optimization, and data-driven decisions.

Answer based on 86 reviews

Overview

### What company size and industries is Crazy Egg built for?

Crazy Egg is built for small business marketing and product teams, with 85% of reviewers from small companies and 23% from Marketing and Advertising. It also serves midsize businesses at 13% and enterprises at 3%, with strong adoption in Computer Software at 12% and Internet at 9%.

Answer based on 86 reviews

Features and Usability

### What are the key features of Crazy Egg?

Crazy Egg includes core behavior analytics features like heatmaps, scroll maps, click tracking, and session recordings for page-level website analysis. Its differentiators include A/B testing and visual reports that help teams compare page variations, spot non-clickable elements attracting clicks, and understand how visitors move through key landing pages.

Answer based on 43 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Crazy Egg starts at $24/month on the Basic plan, billed annually, with 30,000 tracked pageviews, 25 snapshots, and 100 recordings monthly. Standard costs 49, Plus 99, and Pro 249. A free trial is available. Reviewers often cite annual-only billing, no free version, and Basic’s 30K pageview cap.

Answer based on 32 reviews

Integrations

### Which third-party tools and platforms does Crazy Egg integrate with?

Crazy Egg integrates with 3 third-party tools: AWeber, Shopify, and WordPress. These catalog integrations cover email marketing, ecommerce, and website publishing platforms, giving Crazy Egg connections to common tools used for site tracking and conversion analysis.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does Crazy Egg offer?

Crazy Egg provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and walkthroughs for learning features and setup steps.

Getting Started and Support

### What customer support options does Crazy Egg offer, and how do users rate the experience?

Crazy Egg offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive and helpful, with useful self-service resources and occasional live troubleshooting. Some reviewers, however, report slower replies, uneven helpfulness, and unresolved technical issues when bugs or installation problems persist.

Answer based on 21 reviews

Ease of use

### Is Crazy Egg easy to use?

Crazy Egg is easy to set up and understand for most marketing teams, agencies, and website managers. Its visual heatmaps, scroll maps, and simple dashboard help users read behavior quickly, often without coding. Some users, however, find testing workflows basic, time-consuming, or affected by bugs in page variation experiments.

Answer based on 23 reviews

## Features

AI summary

Based on 425 Heatmap reviews

Capterra data shows that buyers of heatmap software rank the following features as their top priorities:

-   **Data Visualization** (**44%** of reviewers rated this feature as critical)
-   **Conversion Tracking** (**62%**)
-   **Activity Tracking** (**61%**)

Crazy Egg supports all three of the features reviewers value most: **Data Visualization**, **Conversion Tracking**, and **Activity Tracking**. Together, these capabilities help businesses turn user behavior into clear visual insights, monitor which actions lead to conversions, and follow on-site activity more closely, allowing teams to improve page performance and make better optimization decisions.

Data Visualization

4.1 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Graphical representation of data

Conversion Tracking

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Activity Tracking

4.8 (9)

22.22% of 9 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Visual Analytics

4.4 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

Heatmaps

4.5 (10)

20.00% of 10 reviewers that rated this feature as important or highly important

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Conversion Rate Optimization

4.2 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Crazy Egg 59 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Annotations: Highlight content and/or make notations about parts of content
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Visualization: Graphical representation of data
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- For Sales Teams/Organizations: Caters to sales teams
- Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal.
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page
- Keyword Tracking: Track and monitor a specific set of keywords
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Problem Area Alerts: Highlighting or otherwise flagging areas that require review or change
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Quantitative Metrics: Metrics that are measured statistically.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Referral Tracking: Log and store the source of contacts/leads
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scroll Maps: Mapping/visual representation of exactly where users stop scrolling and leave website pages
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Session Recording: Record active support and chat sessions for auditing and training
- Split Testing: Conduct tests to compare performance across various versions of content (web pages, images, emails, etc.)
- Statistical Analysis: Apply statistical/mathematical models to sets of data
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time on Site Tracking: Track the amount of time users spend on websites
- Usability Testing: Process of evaluating a product or website by testing it with representative users.
- User Interaction Tracking: Monitor user activity through engagement methods
- Video recording/Transcriptions: Recorded video session of the tests
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Editor: Program to edit text files that renders the content in accordance with embedded markup code such as HTML
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Website Analytics: Track and analyze information regarding website visitors
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (84)

4.4

Based on 84 reviews

## Pricing

Value for money

4.0 (63)

Free Trial

[View pricing plan details](https://www.capterra.com/p/163520/Crazy-Egg/pricing/)

Basic

$24.00

Flat Rate,Per Month

It includes:

-   3 Months Recording Storage
-   Recordings
-   Snapshots
-   Unlimited A/B Tests
-   Unlimited Websites

Standard

$49.00

Flat Rate,Per Month

It includes:

-   1 Year Recording Storage
-   Recordings
-   Snapshots
-   Unlimited A/B Tests
-   Unlimited Websites

Plus

$99.00

Flat Rate,Per Month

It includes:

-   2 Years Recording Storage
-   Priority Support
-   Recordings
-   Snapshots
-   Unlimited A/B Tests
-   Unlimited Websites

Pro

$249.00

Flat Rate,Per Month

It includes:

-   2 Years Recording Storage
-   Priority Support
-   Recordings
-   Snapshots
-   Unlimited A/B Tests
-   Unlimited Websites

Enterprise

Contact Vendor for Pricing

It includes:

-   2 Years Recording Storage
-   Onboarding & Training
-   Recordings
-   SAML Single Sign-On (SSO)
-   Snapshots
-   Unlimited A/B Tests
-   Unlimited Websites

Value for money

4.0 (63)

4.0

Based on 63 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (61)

4.1

Based on 61 reviews

## User reviews

Overall rating

4.4

Based on 87 reviews

Filter by rating

5(47)

4(33)

3(5)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Operations Content Lead

Media Production

### "Great heatmapping solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2026

Still useful despite its warts. We tested this alongside hotjar and found that the data it could record was pretty reliable.

Pros

Great at tracking user activity in and about your site. We used it for heat mapping and for session recordings.

Cons

It's a little antiquated comapred to tools like Hotjar. We found it to be a little more clunky to use than its main competitor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Founder

Online Media

### "Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2025

I left my subscription run over and they refunded on request.

Pros

Very responsive and helpful customer service. Everything was cleared up in 3 days.

Cons

"I see you have data that could be very beneficial to you and your company. We wouldn't want you to lose this valuable information." This is what they said before offering a monthly instead of a yearly plan. Let's not pretend that you care about my data and you don't want to just keep me on as a customer. But I get it, it's probably a sales template.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Alessandro U.

Country Director

Marketing and Advertising

### "CrazyEgg per aziende pazze di vendita online alla ricerca di CRO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 3, 2024

Lo abbiamo utilizzato con un cliente che aveva un eCommerce con un catalogo molto corposo e grazie al Crazy Egg abbiamo migliorato alcuni elementi della pagina, aumentando leggermente le conversioni.

Pros

Ci piacciono tantissimo e sono molto efficaci per far prendere una decisione ai nostri clienti la "confetti map" e la "scroll map". Servono a dare una chiara situazione della pagina in termini di clic e visibilità dei contenuti.

Cons

Non è presente una versione totalmente gratuita o comunque a basso costo per piccole aziende o attività commerciali. Quindi diventa uno strumento sostenibile solo per le aziende consolidate.

Switched from

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

In realtà li abbiamo usati entrambi in quanto un cliente preferiva questo a hotjar in quanto lo conosceva già

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mike B.

AB Tester

Computer Software

### "Not worth your time. "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

September 24, 2024

Easy to use in general, but in the end, due to the fact that the user sees the variations swap right before their eyes, causing disruption and confusion to the end-user, its completely useless. We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it. They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way.

Pros

Simple to use in general, but likely only because its lacking so many key features.

Cons

It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation #1, then a second or two later it swaps over to Variation #2. Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2024

Hello Mike; Thank you for sharing your feedback. I’m sorry to hear that you had a negative experience. We did respond to your concerns back in June 2024, and we’ve also announced updates in the app to enhance performance. I’d like to clarify that the flickers you experienced are a common occurrence with A/B testing platforms. While we aim to minimize disruptions, these flickers can happen for a number of reasons. We just released another enhancement around the flicker, although we have not announced it as we are testing with a small group. If you are interested, let us know.

AK

Ata K.

SEO

Apparel & Fashion

### "Predatory practices"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 24, 2023

Pros

Heatmaps, and screen recordings that allow some analysis

Cons

They put you on a trial and have designed the UI deliberately to hide that you'll immediately be paying for the annual plan as much as possible (/mo is in bold, \*billed annually is written small down below), they don't notify you when your trial is about to end and if you try to cancel your trial as soon as you sign up they'll end your trial as well. Won't let you end it preemptively to avoid auto subscription!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2024

Firstly, we would like to express our gratitude for your business and appreciate the time you took to share your concerns in the review. Upon reviewing your case, we realized there might have been a misunderstanding regarding our billing process. We understand that you asked for monthly billing, and we quickly adjusted your preference by placing you on our monthly subscription plan. Furthermore, we have processed a refund for any difference in charges, aiming to ensure complete customer satisfaction. We genuinely apologize if there was any confusion during the trial period. Our intention is to provide a transparent and user-friendly experience. We want to assure you that customer satisfaction is our top priority. Also, we know that you initially appreciated us for addressing your concerns and agreed to remove the review because of the misunderstanding. Unfortunately, the review is still pending, and and we would appreciate any help you can provide in resolving this matter.

RC

Ripon C.

IT Executive

Education Management

### "Easy to use and excellent Data Visualization facilities "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

Crazy Egg is one of the most affordable heat mapping tools on the market. It is priced according to the number of page views and the features included with each plan.

Pros

Crazy Egg is incredibly easy to use and does not require any coding skills to set up. It is a simple plugin that can be installed in minutes.One of the main advantages of Crazy Egg is its data visualization capabilities. It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.Crazy Egg allows me to split test our pages to see which ones are performing better. This is great for optimizing our website and improving conversions.

Cons

While Crazy Egg is great for data visualization and split testing, it does not offer any other features. It is not a comprehensive analytics tool and does not offer any other features such as A/B testing.Crazy Egg’s reporting capabilities are quite limited. It does not offer any way to customize reports or to drill down into the data.Crazy Egg does not support mobile devices. This means that you will not be able to track visitors who are using smartphones or tablets.

Switched from

[FigPii](https://www.capterra.com/p/199975/FigPii/)

pricing

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Reasons for choosing Crazy Egg

Crazy Egg’s heat maps allow me to quickly see how visitors interact with our page. This gives me a good idea of which parts of the page are working and which need improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2023

Hello, and thank you for your review and feedback. I apologize for any confusion; your statement has outdated and incorrect information. Crazy Egg is a comprehensive analytics tool that offers several features beyond data visualization and split testing. While Crazy Egg is known for its heatmaps and A/B testing capabilities, it also provides other functionalities for all device types: 1. Heatmaps (Snapshots as we call them): Crazy Egg allows you to create heatmaps that visualize user behavior on your website. These heatmaps show where users click, scroll, and engage most. We offer seven reports, allowing you to look at your data from different perspectives. 2. A/B Testing: Crazy Egg does offer A/B testing functionality, allowing you to compare different versions of your web pages and measure their performance to optimize conversions. We are excited about some new upcoming additions to this already powerful feature. 3. Session Recording (Video Recordings, as we call them): With session recording, Crazy Egg allows you to record and replay individual user sessions, giving you insights into how visitors interact with your website. 4. User Behavior Tracking: Crazy Egg provides tracking features to monitor user behavior, including click tracking, scroll tracking, and mouse movement tracking. Errors Tracking and Traffic Analysis are powerful features in this area. 5. Conversion Funnels: Crazy Egg enables you to set up conversion funnels to track and analyze users' steps on your website leading up to a conversion or specific goal. 6. Surveys and Visitor Feedback. I recommend visiting the Crazy Egg website or contacting customer support for the most up-to-date and accurate information on our features, reporting, and mobile device compatibility.

Victor D.

CEO

Marketing and Advertising

### "One of plenty"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 19, 2022

Pros

A classic tool for heatmaps and A/B testing. Great tool for improve the user experience and conversion rate overall. Detailed reports and data visualizations.

Cons

There is no much differentiation from other similar solutions and no good reasons to switch into it if you already have one.

Alternatives considered

[Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)

[Smartlook](https://www.capterra.com/p/164713/Smartlook/)

[Mouseflow](https://www.capterra.com/p/163517/Mouseflow/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Noemi M.

Brand Manager

Food & Beverages

### "Reliable but simple solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 15, 2022

Pros

The heatmaps and the scrollmaps tools are effective. The data provided by the program was useful, but the process of obtaining it was kind of simplistic.

Cons

However, at the same I found that it would be nice if they simplified the UX a bit more but also add more advanced features that other competitors already master.

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

[VWO Insights](https://www.capterra.com/p/181518/VWO/)

[AB Tasty](https://www.capterra.com/p/141801/AB-Tasty/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ahmed Samy E.

Digital Marketing Consultant

Marketing and Advertising

### "One of the easist heatmap tools I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 13, 2022

Pros

Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps, Its features were very intuitive and didn't required any technical skills.

Cons

When it comes to the regular features, I think there is no need for any further improvements. but they need to raise the limit of basic plan to be at least 50K page views per month instead of 30k.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Atour T.

Analyst

Research

### "one of the best tool for A/B testing for our website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2022

It is very useful for finding the In page analytics .Snapshots can be taken easily also.

Pros

It is very easy to set up and easy to understand this platform. I found that heatmap features is excellent of this platform. A/B testing can be done easily and as a analyst I found this software suitable for our website.It is very much helpful increasing conversion rate for our website.

Cons

session recording may be introduced which will bring this tool in a another dimension.Snapshot taking feature may be upgraded.funnel analysis may be added.

Switched from

[Howuku](https://www.capterra.com/p/186112/Howuku/)

Allow limited number of team members

Alternatives considered

[Hotjar](https://www.capterra.com/p/163516/Hotjar/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163520/Crazy-Egg/reviews/)

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