# N-sight RMM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is N-sight RMM the right Managed Service Providers (MSP) solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163344/N-sight/reviews

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N-sight RMM

4.3 (197)

[View alternatives](https://www.capterra.com/p/163344/N-sight/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of N-sight RMM

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

PD

Phil D

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts)“

June 16, 2025

SV

Sebastian V

IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The Remote Access feature is very feature rich but are lacking in good performance, there are generally many freezes/hickups which i do not experience often with other remote software (This is still the case after switching between N-able remote servers and local peer-to-peer server choice.“

April 24, 2025

Sean O

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative.“

August 10, 2025

SV

Sebastian V

IT-ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Some elements of the UI in All devices in management and monitoring is in dire need of a UI overhaul, some menus are not very apparent to navigate and it feels old, yet powerful if you look at functionality.“

April 24, 2025

TR

Thane R

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“The alerting and automation tools are particularly useful, they allow us to proactively address issues before they become problems, and streamline routine maintenance tasks.“

May 12, 2025

CF

Chris F

Restaurant Systems EngineerFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years.

“Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies.“

May 5, 2025

TC

Troy C

FounderComputer & Network Security, Self-employedUsed the software for: 1-2 years.

“As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether it’s managing patching, automating tasks, monitoring networks and devices, or responding quickly with remote support, N-sight delivers every time.“

May 5, 2025

KS

Kevin S

Senior Network EngineerComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years.

“The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main console. “

April 25, 2025

## Showing most helpful reviews

Showing 1-25 of 197 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sean O.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Living with N-Sight, knowing new stuff is coming!"

August 10, 2025

4.0

Overall, I find the product to be a very good fit for my business. Having compared it to several others out there, we settled on N-Sight for the effectiveness of the product, ease of use, and value for money. The latest "Inform" event gave good "insight" (pun intended) into what new improvements are coming and they will be most welcome, particularly the ability to remediate vulnerabilities from within that module! Game changer!!

Pros

The interface is easy to use, and we were able to become productive very quickly. True multi-tenancy capability makes it easy to segregate customers. The dashboard is clean and apart logicl, from one widget which still says "Feature Unavailable" (for which I am still to get an answer on), and is logical and informative. The new "Assets" module and the new "Vulnerabilities" module add to the information flow. The reporting is efficient enough with the usual sorts of reports being available. Deployment of the agent to new clients is simple enough, and using the "Take Control" facility, can be deployed remotely if desired.

Cons

The new "Vulernabilities" module is only able to show any systems with vulnerabilities at the moment. It will be much more useful once you can remediate from there. Two things are still lacking, though. Firstly, there is no ability to run a separate "NOC View" window (the current "Wall Chart" is an attempt at one but is lacking. It works, but is poor. The second is that patching, though functional, is still a little cumbersome compared to some of the other products. It's a little annoying but does not diminish the overall value of the product. Custom Branding is still something I have not been able to get right.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ManageEngine Endpoint Central MSP](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/)[Atera](https://www.capterra.com/p/144309/Atera/)[N-central](https://www.capterra.com/p/13803/N-central/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing N-sight RMM

feature for feature, the N-Sight suited our business needs better and was a more cost-effective option. N-Central and NinjaOne were very close to being chosen, but in the end, the value proposition of N-Sight for our needs won out.

Switched from

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Better multi-tenancy, nicer dashboard and overall ease of use (although the actual patching within Endpoint Central is less cumbersome, in my view)

Review Source

CF

Chris F.  
Restaurant Systems Engineer  
Food & Beverages  
Used the software for: 1-2 years

### "A solid product that covers the essentials but could use some polish"

May 5, 2025

4.0

Product excels when used primary for inventory and remote-control management of Windows PCs. Apple support is respectable, though requires a fair amount of interaction to get all the components squared away which is unfortunately typical for MacOS integrations. Price is very reasonable and support has been good.

Pros

N-sight offers straight-forward ability to manage multiple machines with excellent reporting and inventory capabilities. I like the integrated SentinelOne EDR and licensing is fairly priced. Customizing scripts is quite easy, and onboarding support was fantastic.

Cons

Remote control tool can be clunky, especially when connecting to multiple screens or over slow connections. Mobile apps require frequent reinstallation and are not polished - they feel like sub-standard ports of the web-based portal. Linux workstation integration is severely lacking as remote control is only available via Windows emulation (WINE) and installation is very difficult due to confusing package dependencies.

Alternatives considered

[FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Reason for choosing N-sight RMM

Better value for all the capabilities required.

Review Source

JS

Jeff S.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "N-Sight RMM Review"

May 8, 2026

4.0

Pros

Easy to use, which is nice. Good to have many things together in one platform. I would recommend to others.

Cons

Doesn't fully integrate with other products which is annoying, but I get used to it. Not a deal breaker

Review Source

KS

Kevin S.  
Senior Network Engineer  
Computer Networking  
Used the software for: 2+ years

### "Usable dashboard that is always getting better"

April 25, 2025

3.0

My overall feeling is that there are probably better products out there, however the time and money to switch over is impractical. So i feel we are somewhat locked into the environment HOWEVER the customer service is great and they do seem to value our input and opinions and are always working towards making their product better for us. I have no doubt that with time this will be a very useful product and overall we are happy with them.

Pros

I love that they are always improving their products and offer a comprehensive suite of applications. The installation of the package is pretty straightforward and quick and once added to the dashboard it gives you good insight for maintenance and options to remote in or run custom automation.

Cons

Theres a pretty steep learning curve and certain actions are often difficult to find and/or modify. The integrated patch management is really bad and theyve yet to roll out a fix for the fact that it actually blocks automatic windows updates and forces them to be done through the console manually for every client device. The lack of cohesion between all the modules is inconvenient, cove backup and sentinel are entirely separate dashboards than the main console. Sometimes the agent install just doesnt work despite installing properly and giving now feedback as to an error. Automation is convoluted to configure and deploy but they do have one of the best customer service teams I've dealt with

Review Source

BH

Brian H.  
Director of IT and Cybersecurity  
Insurance  
Used the software for: 2+ years

### "Small internal IT"

May 5, 2025

4.0

I have been pleased with it so far. I used it at an MSP I operated and now in a small, distributed enterprise as internal IT.

Pros

I like you are continuing to add new features and improving quality of life. Take Control is fantastic and the ability to open monitors in additional windows if wonderful.

Cons

Pushing out scripts and software is sometimes challenging and unreliable.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing N-sight RMM

I was already familiar with N-sight. NinjaOne required a higher minimum license count to get started.

Review Source

TG

Tony G.  
CIO  
Computer & Network Security  
Used the software for: 1-2 years

### "N-Able Review from GTS"

May 5, 2025

4.0

Mostly Positive, but some issues with the billing department and the constantly changing account reps.

Pros

Ease of use and time required to introduce new techs to the RMM & Cove is minimal.

Cons

patching & automated scripting can be challenging. Patching - scheduling works pretty well, missed patches can go unnoticed when the setting for patching is report only. Changing to "Notify" triggers a bunch of patch related alert, which is undesireable. Scripting - most of my techs are not coding experts, and have difficulty creating tasks via automation. Wish the scripting could have a better library of prebuilt scripts (the cookbook scripts are hit or miss) that tech could use. Also, a while back, we signed up for MSP Manager. Then without notice, the MSP Account was disabled. When this happened, customer service said the account expired, even though we'd been on the system for about 18months and were under contract. After re-enabling MSP Manager, about 1 month later the account "expired" again, even though we were not on a trial and our implementation had been adopted had a lot of customer info entered. After restoring the account the 1st time, we lost a lot of information, so we were slowly reentering it. Then about 1 month ago, the account "Expired" again. So now we are on Connectwise PSA. The MSP Manager subscription getting canceled 4 times, leaving us without access to critical customer info, Loss of customer info, and wasting so much of our time our only choice was abandoning this product. This product experience has tainted my opinion about n-able as a whole, since I'm not somewhat concerned that the RMM or Cove backup could just be "turned off" without notice. Also, we've had some success when reaching out to our account rep, but for the most part, but seems like to only discussions we have with them now is the introductory call when a new rep is assigned our account, then mostly silence, that is unless they want me to sell me a trial of a new product.

Alternatives considered

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/)[Atera](https://www.capterra.com/p/144309/Atera/)[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing N-sight RMM

Most either lacked features, or required a multi-year contracts with large upfront cost.

Review Source

TC

Troy C.  
Founder  
Computer & Network Security  
Used the software for: 1-2 years

### "A Game-Changer for MSPs"

May 5, 2025

5.0

Review of N-able N-sight: A Game-Changer for MSPs N-able N-sight has completely transformed the way we manage and support our client environments. As a remote monitoring and management (RMM) platform, it strikes the perfect balance between robust functionality and ease of use. Whether it’s managing patching, automating tasks, monitoring networks and devices, or responding quickly with remote support, N-sight delivers every time. The onboarding experience was smooth, and the interface is intuitive—even for junior technicians. We especially appreciate how N-sight integrates seamlessly with other tools in our stack, making our operations more streamlined and less siloed. The built-in remote access (Take Control) is lightning-fast and reliable, enabling our team to provide immediate support without the need for third-party tools. Another standout is the policy-driven automation. With customizable scripts and proactive alerting, we’ve reduced manual tasks and improved our response time across the board. N-sight's patch management is top-notch—reliable, flexible, and always up to date, helping us meet compliance and security standards with confidence. Support from N-able has been excellent—responsive, knowledgeable, and always ready to assist. The ongoing updates and product improvements show that they’re listening to the needs of MSPs. If you’re looking for a reliable, scalable, and powerful RMM platform that truly understands the needs of managed service providers, N-able N-sight should be at the top of your list. It’s become a core part of our toolkit, and we wouldn’t run our business without it. 5 out of 5 stars. Highly recommended.

Pros

The over all organization or pages and settings.

Cons

No issues so far. that I need to write about it.

Switched from

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

More options and control to be able to handle the jobs

Review Source

AoKH

Albert or Kao-Teng H.  
System Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product overall"

April 24, 2025

4.0

I will give it an 8/10 with minor issues. I do like that it is fast, simple, and intuitive to use. With a bit of small adjustments can really improve this product.

Pros

Overall, pretty good product. Rarely crashes and sometimes it's hard to fill in all the customer information. When responding to a customer, it would be nice if we could save our own template. Another thing that could potentially help is that I do my ticketing on N-Sight, but sometimes I click the wrong thing, and I exit out of the ticket window. All my work would disapear. Lastly, when I split the screen, it can be hard to type or read the ticket.

Cons

They don't have automatic save when typing in tickets. It is frustrating when I have been typing for 15 minutes and everything disappears.

Alternatives considered

[Syncro](https://www.capterra.com/p/207618/Syncro/)

Reason for choosing N-sight RMM

They look much simpler, but I boss wants to go cheap.

Switched from

[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)

Not as comprehensive, very hard to search for tickets, and constantly goes down

Review Source

PD

Phil D.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Very easy to use RMM"

June 16, 2025

5.0

Our Account manager is very helpful and responsive. We also have access to a dedicated customer success manager who we can book meetings with to review our N-Sight portal and advice were we can improve / automate

Pros

Easy to navigate Dashboard makes it very easy to see what devices and checks are failing, meaning we can keep onto of our clients devices Using automated tasks allows us to keep devices healthy (there is also an automation cookbook which allows you access to prebuilt scripts) Very easy to deploy by either group policies or building an Intune package. Support is very quick to respond with the livechat and we also have access to our own customer success manager who you can book meetings with to go through any more advanced features / setups.

Cons

We have had issues with patch management failing to install updates and having to manually push the updates again (But this maybe more on the windows devices end)

Switched from

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

We wanted something that integrated with our other tools better (Backup, password manager etc)

Review Source

HL

Hank L.  
Founder and Managing Partner  
Financial Services  
Used the software for: 2+ years

### "N-Sight RMM review by HLE Computer Consulting"

April 29, 2025

4.0

For the most part it has been a positive experience working inside N-Sight RMM. It was easier to work with and a lot less maintenance,

Pros

The Visualization. The look and feel of the North, South, and West Panes give a great visual queue and segmentation

Cons

Limited even for small MSP. Tasks should be able to be set on a scheduled basis. The infrastructure is there as shown by how the Reboot - - >Later allows for date and time entries

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing N-sight RMM

Familiar Support Team and other tools were being used from N-Able

Switched from

[N-central](https://www.capterra.com/p/13803/N-central/)

Need to be less involved with equipment Maintenance and more focused on the services being provided to Clients

Review Source

MV

Marcel V.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "N-Able N-Sight gets the job doine"

April 30, 2025

4.0

Overall, I would have to say that I like using the software and the platform. The negotiations for the contract pricing can be a little tedious but for the most part, it works.

Pros

Easy to understand RMM interface. I can see the individual clients systems grouped together easily and apply patches as needed. It gets the job done without having to have am PhD in N-Able.

Cons

MSP Manager software is overly complicated and a closed system. Not very good at sharing ticketing information with other PSA applications like Halo (for example).

Alternatives considered

[Syncro](https://www.capterra.com/p/207618/Syncro/)

Reason for choosing N-sight RMM

I liked the interface the best as I can quickly tell WHICH systems are having issues.

Review Source

SK

Sean K.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Since day one, my go-to RMM!"

April 24, 2025

5.0

Since day one, I have enjoyed using N-Sight, I did try a few other companies products but nothing came close in terms of plain, simple ease of use, and setting up across multiple clients fast!

Pros

The design, immediately I liked the layout, and the navigation as I wanted something that suited my own workflow needs, with minimal disruption for managing my clients.

Cons

My only real issue is that you cannot stay logged in to the console after a reboot, but I accept that as part of the 2FA security it makes sense to need to log in after a computer restart.

Switched from

[Atera](https://www.capterra.com/p/144309/Atera/)

I disliked the interface of Atera, as well as the remote assistance software.

Review Source

WM

Wouter M.  
It consultant  
Computer Networking  
Used the software for: 1-2 years

### "Overall, a good product, but the qeustions can be slow at times"

April 30, 2025

4.0

Overall, it's a good product, the support is okay. but my personal account manager changed quickly and was slow to respond. Maybe I just had bad luck."

Pros

Nice overall dashboard and great all-in-one starting price. The remote tool works very well, and it’s updated almost every month to improve functionality.

Cons

They count they higest of your licese of the compleet month. Gemiddeld of betalen wat je exact gebruikt kijkt ne eerlijker

Alternatives considered

[Atera](https://www.capterra.com/p/144309/Atera/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing N-sight RMM

At the it has only mac mda en really nice Dashboard

Review Source

MC

Matt C.  
IT Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Top notch utilities "

April 30, 2025

5.0

Great ability to see and do everything I need to be able to.

Pros

Easy and full featured. Robust search capabilities and ease of use that is through the roof.

Cons

Doesn't attach to our SSO. Login is this a pain when compared to those that do but this is a very small downside!!!

Alternatives considered

[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)

Reason for choosing N-sight RMM

Larger ability to automate more tasks and still have all the additional features for manual usage

Review Source

KG

Kyle G.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Best RMM service iv ever used "

April 30, 2025

5.0

Overall, I'm very happy with the Remote Monitoring and Management (RMM) services provided. The team is highly responsive and genuinely attentive to their clients' needs. They've consistently gone above and beyond to ensure my systems are secure, optimized, and running smoothly. It's clear they prioritize proactive support and truly care about delivering quality service. I feel confident knowing my IT environment is in capable hands.

Pros

What stands out most to me is the easy access to all the features. The platform is intuitive and well-organized, making it simple to monitor devices, run scripts, deploy software, and respond to issues quickly. Everything I need is just a few clicks away, which saves time and allows me to manage my clients more efficiently without getting bogged down in a complicated interface.

Cons

Honestly, I haven’t encountered any downsides so far. The service has been consistently reliable and a perfect fit for my business needs.

Review Source

MF

Mike F.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "A solid and effective tool with some features needing a refresh"

April 24, 2025

4.0

Overall we have had good experience over many years. There is plenty to like. But due to experiences in the last year - especially with adopting Apple products into the system, and price increases coupled with very minimal product enhancements, we are less pleased than in past years overall.

Pros

N-Sight is pretty easy to jump in and use. It has several helpful predefined checks. And the virus and backup tools are easy to use and among the best available. I like the document backup feature which can be deployed with the simple click of a button and at modest cost. For PC and server monitoring, it has been effective and reliable.

Cons

The reports - such as the client inventory report have not been updated in the last 10+ years. They look dated and are essentially unpresentable to customers. We have had substantial issues with adopting Mac's and the Apple RMM portion of the product. Support is fine for easy stuff. But can drag out for weeks on more challenging issues. The remote access tool is functional, but lacks features that others have, and is not great with screen resolution changes. We also find ourselves needing a network security monitoring/ assessment tool that N-able does not have - forcing us to find another source for that.

Review Source

CS

Chris S.  
Application Engineer  
Computer Software  
Used the software for: 1-2 years

### "N-Sight is critical to managing my MSP "

April 25, 2025

4.0

My overall experience is positive. I receive notifications daily and I am able to act upon them as soon as I get online. I have avoided many issues and my customers have stayed online as I am able to perform corrective actions prior to small issues becoming major issues.

Pros

The dashboard overview and the email notifications. I like that I can wake up and before starting my day, I know if something is needed on one of my servers.

Cons

I struggle to find solutions that are clear in the help files. I would like to see a few how to videos that are no more than 3 minutes in length. If you could do this for the 20-50 most common check errors, it would help me out greatly.

Review Source

HL

Heath L.  
Helpdesk Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Only Real Complaint is Randomly Kicking Me Out of My RMM Dashboard!"

May 2, 2025

4.0

Aside from the extreme annoyance mentioned in the "what did you like least" portion, I have had few complaints, and find the tools available to be fairly intuitive and extremely convenient (when they're working properly and NOT logging me out randomly)

Pros

As an IT provider, we have to stay on top of our customers' assets and issues. RMM through N-able allows us to do most of what we need to do from anywhere, which is valuable to us service engineers.

Cons

Speaking strictly from my personal experience, the one flaw I've found that is the most inconvenient/annoying/inefficient is that my Remote Management Dashboard randomly logs me out of the site (it did so as I was working on this review), and it is exceedingly frustrating when I'm trying to help a customer but I'm having to jump through hoops for several minutes to do all my MFA and logins to get all my services back up on my screen. I'd love to see this corrected going forward.

Review Source

DB

Damien B.  
Systems Administrator  
Farming  
Used the software for: 2+ years

### "Nable N-Sight, The Fall of a Great MSP Tool."

April 30, 2025

1.0

I will not be renewing this year. Nor will I ever suggest Nable or N-sight to another company. Renewal's, lack of contact for partners. Even if other people had the amount of contact emails I did, because sales was willing to bend over backwards at the start and had 6 people working on getting my accounts started, they still wouldn't get anywhere. I've included them in all of my emails about renewal and still no reply.

Pros

Prior to bringing in N-sight to this new business, it was a great management tool, easy one stop shop.

Cons

The staff or lack there of. Renewals and just account rep contact in general is abysmal. 3 months of emails about this renewal headache, posting on forums which apparently Nable no longer monitors their own channels and other IT Professionals saying they are in the same boat, I am happy to search for an alternative after using this platform for 13 years. Whoever is making the decisions for this company is not qualified and should be fired.

Review Source

KB

Kirk B.  
Senior Field Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Good Utility for the Money"

May 6, 2025

4.0

Overall it is much better than our previous provider. Even support, for the most part, is good.

Pros

They include just about every tool we need as an MSP.

Cons

Even though security is a big deal, having 2FA isn't enough. If you log in from an unknown IP, you have to wait for the email to prove that the credentials and 2FA that you just entered were really from you.

Review Source

AH

Antonio H.  
IT Director  
Hospitality  
Used the software for: 1-2 years

### "N-sight Great Product"

May 9, 2025

5.0

Great product. Overall great and easy to use. Need some minor improvements but overall great product.

Pros

Very easy to use. Love the fact that when we use remote management, we see the device even when the user is logged out or when they are switching users.

Cons

4 step process before we start remote management.

Review Source

DP

Darryl P.  
IT Support Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great remote support tools"

April 29, 2025

5.0

Very positive. N-Sight support are great and quick to deal with issues and the remote support tools are easy and intuitive to use.

Pros

N-Sight is easy to use and very powerful with a great range of tools to make remote supporting a breeze

Cons

Very little honestly. There is little downtime, little to no bugs and support have always been very quick and efficient at dealing with requests if we've ever had any.

Review Source

JF

Jordan F.  
Technical Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Get Pricing and Call Support"

May 12, 2025

5.0

When i call it's really quick and concern is solve pretty quick. Information is good.

Pros

Ease of user. the platform is design to be easy to use. things are quick to access, but some advance feature need to be easier to use Something or have limitation like sefl-heal in N-sight.

Cons

Cannot see all base pricing and commitment. i understand the need to contact rep, but can i see a basic price to know if it make sense for me?

Review Source

AP

Avery P.  
IT and Systems Analyst  
Real Estate  
Used the software for: 1-2 years

### "Formidable set of tools"

April 24, 2025

5.0

I am able for the most part to utilize the tools without need for outside assistance, and when I do need help N-Able consistently delivers

Pros

Support is extremely responsive and takes ownership of providing resolutions. Software is more the most part reliable and consistent, and still receives active updates.

Cons

Some reporting is opaque or inconsistent (currently the RMM tool does not accurately display patching status for windows endpoints). Steeper learning curve for writing automations in their bespoke software.

Review Source

NW

Nathan W.  
Operations  
Management Consulting  
Used the software for: 2+ years

### "N-sight is the best"

April 30, 2025

5.0

Pros

Easy access from anywhere. Searching a specific device. Easy navigation when allowing end user to access their devices.

Cons

Getting automations to work properly. Wanting to change which site to appear first when logging into n sight. Some time got to use moline hot spot and takes a while to load all devices.

Review Source

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