# Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 375 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews --- Cove Data Protection 4.6 (375) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Reviews of Cove Data Protection Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews Alex S Technical Innovation and Solutions ChampionInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it.“ May 4, 2026 AM Amit M FounderComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The other issue is managing the billing. When we offboard a user, it will still use a license in Cove until you manually delete the backup data in Cove.“ May 8, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients.“ May 8, 2026 TN Tara N IT ManagerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years. “The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead.“ May 6, 2026 DE David E OwnerInformation Services, 2 - 10 employeesUsed the software for: More than 2 years. “Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination.“ April 28, 2026 RR Roger R Systems EngineerComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing components.“ April 28, 2026 TR Ty R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow.“ May 8, 2026 ## Showing most helpful reviews Showing 1-25 of 375 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alex S. Technical Innovation and Solutions Champion Information Technology and Services Used the software for: 2+ years ### "Simple, reliable backup tool that just works" May 4, 2026 5.0 Overall, it's a great product. We've been using it for years, before it was even called Cove. Originally, we had it as integrated backup within our N-Able (then SolarWinds MSP) RMM, but switched over to Cove a few years back. Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without having to go and find each machine in the dashboard. If you're looking for a simple, cloud-native backup that you can easily manage across clients, this is it. Pros Cove is very easy to navigate, plenty of information available to troubleshoot, or just check the health of backups. It's always been extremely reliable for any customers we use it with, and easy to restore when needed. Cons For some of our larger clients, we like to be able to spin up VMs of backups to shorten downtime. Cove does have this capability, but it relies on a Hyper-V or ESXi host on-premise. With our setups, we ideally want to have a separate physical host for backups, and doing this requires some extra licensing compared to other backup solutions with appliances (usually using Linux to virtualize) Alternatives considered [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection We've been using it for years, just as integrated backup in RMM. For many of our clients, it fit the bill, and migrating to standalone Cove was as easy as telling support we're ready, and they handled everything on the back end. Review Source BB Brian B. CTO Information Technology and Services Used the software for: 2+ years ### "A go-to backup solution for managed environments" April 30, 2026 5.0 Cove has proven to be a dependable, cost-effective backup platform. It delivers on the fundamentals — reliable backups, fast restores, simple management — without the overhead of legacy solutions. The occasional service stall is easily managed, and the overall value makes it an easy product to recommend. Pros Cove Data Protection has become a core part of our backup strategy. The setup is fast, deployment across multiple endpoints is streamlined, and the centralized management console makes it easy to monitor backup health at a glance. The lack of local backup infrastructure is a major plus — no appliance to size, replace, or troubleshoot. Restores have been consistently reliable, and recovery testing gives us peace of mind. Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility. The value for money is excellent, especially compared to traditional image-based backup products. Cons The only consistent issue we've run into is the service occasionally stalling. When this happens, a service restart or quick reboot resolves it immediately and backups resume normally. It would be nice to see this addressed long-term, but it's a minor operational issue rather than a dealbreaker. Switched from [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) We needed a better cost product with more features. Review Source WL Wayne L. IT Director Information Technology and Services Used the software for: 2+ years ### "Years of use" April 30, 2026 3.0 It was rocky at first and the technical support agents were severely undertrained, but that has gotten better over the years. Pros Ease of integration into the hosted platform for N-Able. It is vert easy to enable it and with some learning, the configurations are quite simplistic. Cons Management not getting back to you or responding. I literally have a product I wrote that solves the horrible billing you have and cannot get management to respond to anything. Alternatives considered [Othership](https://www.capterra.com/p/266602/Othership/) Reason for choosing Cove Data Protection Othership is not accurate (I was forced to choose 1). I considered and demoed too many products to list here. Because all the rest of the products were shady products and didn't work as advertised. Cove Data Protection did work as advertised. Review Source LS Lee S. Founding Partner and CTO Information Technology and Services Used the software for: 2+ years ### "Premier Backup Solution" May 12, 2026 5.0 Fairly experienced -- have used it to restore files, SaaS content (e.g., e-mail or Teams/SharePoint). The support has been wonderful -- they not only teach you about using the product but also give advice on how to utilize the licensing properly and to best value. Pros The product works without much fuss and offers a quality dashboard and communications to easily identify if there are any files prohibiting what the software declares as a successful backup. Cons It's a fantastic backup product, but is not really what I would choose for a business continuity solution due to its inability to run from a local appliance; it may work via an Azure instance, but not all clients have that in their infrastructure nor would it be as quick to stand up in the event of a "production down" situation. Alternatives considered [Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[IDrive](https://www.capterra.com/p/171884/IDrive/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/) Reason for choosing Cove Data Protection We use in conjunction with Kaseya/Datto and Veeam products -- different use cases. Review Source SP Sharon P. CEO Computer & Network Security Used the software for: 2+ years ### "Good product" May 9, 2026 4.0 Basically good product and operation. Could use some improvement in QA of documentation and support. Pros Price point for resale is reasonable. Once configured, typically runs consistently. Rates on cloud storage are good with options on retention. File restore is straight forward. Ability to get immediate alerts to failures is great, daily report of all jobs makes monitoring easy. Ability to manage backups remotely simplifies troubleshooting and changes. Updates delivered automatically. Cons Initial configuration was a bit convoluted and documentation could use more detail and clarification. Support by chat is usually very responsive, though again, first responses are typically to send links to existing documentation that doesn't clearly provide the answer. In the end, issues get resolved. Have been using for several years. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) Ease of use and a true backup solution. The latter was not fully functional IMO. Review Source TR Ty R. CEO Information Technology and Services Used the software for: 2+ years ### "Reliable and Easy-to-Manage Backup Solution for MSPs" May 8, 2026 5.0 Overall, we are very happy with Cove Data Protection. It is dependable, easy to deploy, and well-suited for managed service providers that need a centralized way to protect endpoints, servers, and Microsoft 365 data. The restore reliability, reporting capabilities, and ease of management make it a strong solution. While the storage-related costs and price increases are worth watching closely, the product itself has delivered strong value and has become an important part of our standard client backup stack. Pros Cove Data Protection has been a reliable and effective backup solution for our clients’ computers, servers, and Microsoft 365 accounts. Deployment is straightforward, management is simple, and the customizable reporting is extremely helpful for both internal oversight and client communication. Most importantly, the solution has proven itself when it matters most. On several occasions, we have needed to perform restores, and Cove has worked reliably. That confidence is one of the main reasons we continue to standardize on the platform. Cons Our main criticism is the pricing model around storage. Higher storage tiers can increase the ongoing monthly cost, and overage fees can add up as client environments grow. In addition, regular price increases from N-able can make long-term cost planning more difficult, especially when managing backup services across multiple clients. Alternatives considered [x360Sync](https://www.capterra.com/p/247749/Anchor/)[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Reason for choosing Cove Data Protection A trusted colleague spoke highly about Cove and it supported both PC and Mac with a very similar feature set and a unified dashboard Switched from [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/) We needed something that was designed for Managed Service Providers. Review Source KB Ken B. Operations Manager Information Technology and Services Used the software for: 2+ years ### "MSP aliened Backup Solution " May 6, 2026 5.0 Overall, our experience with Cove Data Protection has been very positive. The platform’s cloud-first approach, centralized management dashboard, and high backup success rate have made backup management far more reliable and less stressful compared to previous solutions we’ve used. The automatic agent updates and simple onboarding process for new devices have also significantly reduced administrative overhead for our team. While there is room for improvement in the recovery experience for offline or decommissioned devices, the platform as a whole has proven to be dependable, easy to manage, and well-suited for organizations looking for a modern backup solution. Pros What I like most about Cove Data Protection is its cloud-first backup approach. We no longer have to worry about backups failing because a local backup destination becomes unavailable. Having everything managed through a single online dashboard is also a huge advantage, as it gives us a clear global overview of all backup jobs and device statuses. We’ve experienced a very high backup success rate, which gives us confidence in the platform’s reliability. The process for adding new devices is simple and efficient, making ongoing management incredibly easy. Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous backup solution. Cons One area where Cove Data Protection could be improved is the file recovery process when a device is offline or has already been decommissioned. In those situations, restoring files is not as straightforward as we would have hoped. Instead of simply opening the web interface and downloading the needed file, you must load the device into the recovery console first. We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup. The recovery process was more involved than expected and could be simplified to make restores faster and more user-friendly. Switched from [Veeam Data Cloud Vault](https://www.capterra.com/p/10028816/Veeam-Data-Cloud-Vault/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) We previously used Veeam, and while it was a solid backup solution, scaling long-term backup retention became expensive and difficult to manage. To maintain extended retention periods, customers often needed to purchase 40–50 TB of onsite storage, while we were also paying thousands of dollars for offsite storage. When evaluating other solutions, one of our biggest priorities was reducing the amount of storage consumed by full backups versus incremental backups. Cove Data Protection addressed those concerns very well by using an incremental-forever backup approach with strong deduplication. This significantly reduced storage requirements while still providing reliable backup retention and recovery capabilities. Review Source TN Tara N. IT Manager Computer & Network Security Used the software for: 2+ years ### "Reliable and MSP-Friendly Backup Solution with Strong Day-to-Day Management" May 6, 2026 5.0 My overall experience with Cove Data Protection was positive, particularly from an MSP operations and client management perspective. The platform was reliable, easy to deploy, and efficient to manage across multiple customer environments. Pros What I liked most about Cove Data Protection was how well it fit into an MSP environment while still being simple to manage day to day. The platform made it easy to deploy backups quickly across multiple client environments, monitor backup health centrally, and verify successful backups without adding a lot of administrative overhead. A few areas that stood out to me: The cloud-first architecture simplified deployment and reduced dependency on complex on-prem infrastructure. The management console was straightforward and efficient for monitoring multiple clients at scale. Backup verification and alerting helped ensure backups were actually completing successfully, which is critical in managed services environments. Restore options were flexible, whether restoring a single file, mailbox item, or a full system. It integrated well into operational workflows focused on backup success rates, disaster recovery readiness, and compliance-driven environments. From an MSP operations perspective, reliability and visibility are usually the most important factors, and Cove did a good job balancing both without becoming overly complicated. Cons What I liked least about Cove Data Protection was that while the platform is very streamlined, some advanced configuration and reporting capabilities felt limited compared to more enterprise-focused backup platforms. A few areas that could be frustrating at times: Reporting customization could feel restrictive, especially when trying to provide highly tailored executive or compliance reporting to clients. Large-scale restore operations could sometimes be slower than expected depending on bandwidth and recovery scope. Troubleshooting certain failed backups occasionally lacked deep enough error detail, requiring additional support engagement or log review. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Many MSPs switch from Acronis to Cove Data Protection because they want a backup platform that is simpler to manage, more predictable operationally, and easier to scale across many client environments. Better MSP-focused management experience Cove’s centralized multi-tenant dashboard is frequently highlighted as a strong advantage for MSP operations, making it easier to monitor backups across many customers from a single interface. Review Source TK Tom K. Owner Computer & Network Security Used the software for: 6-12 months ### "Switched to Cove Data Protection and Couldn't be Happier!" May 4, 2026 5.0 Overall my experience with Cove Data Protection has been excellent! I would highly recommend them to anyone looking for a cloud based backup solution. The installation is scriptable, and once it is installed it just works. This is one piece of the overall security puzzle that I don't have to worry about. Pros I switched from Axcient to Cove for my cloud storage provider about a year ago and am loving my decision! It is easy to use, reliable, and their customer support has been great! I had also used Backblaze for file based backup, and for roughly the same per-seat price I now get image based backup! Switching to Cove Data Protection was one of the best "stack provider" decisions I have made. Cons I do not like the "platform fee", which significantly increases the per-endpoint fee once it is added in. It is not necessarily that I don't like it, I really just don't like how during the sales process they can provide you with a per seat fee, but once you add the platform fee in that raises it to your true cost per seat. Kind of feels a bit sketchy and I almost backed out of the deal because of it. Switched from [x360Recover](https://www.capterra.com/p/187221/Replibit/) Backblaze was file based only. This is great, but some clients needed image based. I get to choose which one I want with Cove Data Protection. It is far easier to use than Axcient, and easier to recover data should it be needed Review Source EC Eric C. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Reliable cloud backup with straightforward management, but reporting and support could improve" May 1, 2026 4.0 Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection. It is a good fit when you want cloud-based backup without maintaining local storage appliances or complicated infrastructure. The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger. Pros Cove Data Protection is easy to deploy and manage across multiple customers and endpoints. The cloud-first design removes a lot of the hassle of maintaining local backup hardware, and the interface is generally straightforward once you are familiar with it. Backup jobs are reliable, restores are easy to initiate, and it is a good value compared with managing separate backup storage, software, and infrastructure. For MSP use, the centralized management is one of the strongest parts of the product. Cons The interface and reporting could be more polished, especially when trying to quickly review backup status across many devices or customers. Some alerts and backup results could be clearer for technicians who are troubleshooting failures. Support is generally workable, but resolution time and depth of answers can vary depending on the issue. Switched from [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) We switched because we wanted a more straightforward cloud-first backup platform that was easier to manage across multiple customers and devices. Cove reduced the need to maintain separate local backup storage and made deployment, scheduling, monitoring, and restores easier from a centralized console. The pricing and management model also fit our MSP environment better than the previous solution. Review Source MM Michael M. NOC Engineer Information Technology and Services Used the software for: 2+ years ### "Cove is the wat to go!" May 5, 2026 5.0 Overall Cove has been great, file restores are easy to do. The cost is way better compared to Datto, Something my customer's love. Pros Easy to install and setup. Adding devices is easy, just select the customer, and click add device. Download the file and install. Cons I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated. Switched from [Datto SaaS Defense](https://www.capterra.com/p/238179/Datto-SaaS-Defense/) Cost and ease of use. Cove had all the features we needed, and you easy switch between backup types, Endpoint Saas, etc.. Review Source MT Michael T. Director Professional Services Information Technology and Services Used the software for: 2+ years ### "Cove is a fantastic partner!" May 1, 2026 5.0 Great partner, always looking for feedback and support has been top notch. Account managers are engaging and available at a moment's notice. Pros Easy to view/understand all dashboards. The customized views are helpful. Self healing product is very much needed in our space. Cons The lack of disaster recovery in realtime in a cost effective way. Restores sometime take some time to recover as well as there seems to be issues with drivers during boot. Alternatives considered [Datto SIRIS](https://www.capterra.com/p/148228/Datto/) Reason for choosing Cove Data Protection Pricing as well as ease of use and access to support team to answer questions before signing. Switched from [Backup4all](https://www.capterra.com/p/33889/Backup4all/) Cost/ ease of use. Paz/Davido were great advocate's for the product that lived up to the pitch! Review Source TH Timothy H. Project Engineer Information Technology and Services Used the software for: 2+ years ### "Cove a great image base backup service for all you IT needs. " May 1, 2026 5.0 Overall the product is easy to use and the process is very intuitive. They walk you through everything step by step. Pros This product is amazing. I backup thousands of devices and 365 with this product and have never had one issue. Setup is a breeze! The backup and restore process rarely and issues and when needed support is amazing. I recommend this product to everyone. The price point is great! Cons I really do not have any cons and only errors I have experienced are with 365 SharePoint but no data was ever compromised. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) There was issues restoring VMware vms. They would just shut down randomly. Review Source MM Michael M. Systems Engineer Computer & Network Security Used the software for: 2+ years ### "Best in class." May 1, 2026 5.0 Works flawlessly. It's been golden in restoring data as needed as well as backing update on the fly when required. Pros Ease of use and reliability. I'm able remotely manage from anywhere and at anytime. Notifications can be as granular as needed. Cons Nothing comes to mind. It's been in use for our customers for a number of years and cannot come up with a legitmate con. Alternatives considered [Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/) Reason for choosing Cove Data Protection Cost was akey factor in choosing Cove data. Switched from [Versapay](https://www.capterra.com/p/164271/VersaPay-ARC/) Reliablilty and management are key considerations for us. This product met expectations of both. Review Source JL Jason L. Managing Partner Information Technology and Services Used the software for: 1-2 years ### "Great product that is not overly complicated to administer" May 2, 2026 5.0 We really like the simplicity of management. We use it for customers htat want a worry free solution. Pros Simple to setup and manage. We feel comfortable using the management console. Out helpdesk techs can fully manage the product. Cons High price compared to our other solutions. Our other solutions are a bit more complicated to manage, but they cost less. We also would like it if Cove could do email archiving. Alternatives considered [Carbonite](https://www.capterra.com/p/223152/Carbonite/) Reason for choosing Cove Data Protection We are better integrated with N-able. Opentext is a partner, but the relationship is not as good. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) We wanted a second solution that was easier to manage. Review Source JH Justin H. President and Owner Computer Networking Used the software for: 2+ years ### "President and owner" May 4, 2026 5.0 We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients. Pros We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. The restore process is very easy from restoring a single file to an entire server. The value we get from Cove is unmatched by their competitors. Cons Sometimes Cove makes things so easy that my staff forgets to monitor Cove like we should. I have to remind the techs to check the portal for anything out of the ordinary. Switched from [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) Always had problems restoring from Barracuda and it was more expensive Review Source MB MICHAEL B. President Information Technology and Services Used the software for: 2+ years ### "Very satisfied with product" May 6, 2026 4.0 My experience has been very good and consistent. The support as been adequate, the installation was easy and backups work as advertised. Pros I like the ease of use and protection that Cove offers. We have been able to backup and restore computers as advertised with no major setbacks. Cons The restore speed could be improved and as a reseller I would like more opportunity for margin. There are products that are similar for less money. I would like it to be able to convert MBR style backups to GPT style computers like Acronis does. Switched from [N-central](https://www.capterra.com/p/13803/N-central/) I wanted to try a different product and this was available Review Source AR Aaron R. System Engineer Computer & Network Security Used the software for: 2+ years ### "Reliable backup" April 28, 2026 4.0 We have used it for years and each recovery, success. Support has been very helpful in problems with why backups did not complete successful, server issues not cove. Pros Easy to use and reliable. Support has been very helpful over the years. The Recovery testing is different than most, but I like it as you can see the login screen in the email. Local vault is a great feature. Cons Nothing is really coming to mind. We have been successful in recovery in all situations. We have no complaints as of now. Alternatives considered [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) Reason for choosing Cove Data Protection price and integration with our current msp platform Review Source JH Jason H. CEO Computer Software Used the software for: 2+ years ### "HCS MSSP Review of Cove" May 8, 2026 5.0 very pleased. I apreceate the team, support staff, and technical kollage about the products. Continues to improve and wonderful backup solution. Pros Ease of use and ability to remotly manage backups. Continued development on DRASS. Time it takes to backup and ability to get full image backup. Cons When hard drive is getting full tends to fail more than other backups for the Image backup. Intagratoins with API to auto deploy from other platforms. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Functionality and overall protection. It is overall better solution. Review Source RR Roger R. Systems Engineer Computer & Network Security Used the software for: 1-2 years ### "Efficient, Reliable Data Protection for Modern IT Environments" April 28, 2026 4.0 Overall, my experience with Cove Data Protection has been very positive. It provides a dependable and easy-to-manage backup solution that fits well in both small IT environments and MSP workflows. The platform reduces the complexity typically associated with backup management by combining storage, automation, and monitoring into a single interface. Since implementing Cove, backup consistency has improved significantly, and recovery times have been faster and more predictable. The ability to quickly deploy backups across multiple systems and monitor them from a central dashboard has streamlined operations and reduced the risk of missed backups. While there is room for improvement in areas like reporting and interface design, the core functionality is solid. Cove Data Protection delivers a strong balance of simplicity, performance, and value, making it a reliable choice for protecting critical data. Pros What I like most about Cove Data Protection is its simplicity and reliability. The setup process is straightforward, and once deployed, it requires very little ongoing management. The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure. The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected. Backup performance is efficient, with incremental backups reducing bandwidth usage while still maintaining strong data protection. File-level and full system restores are both quick and easy to perform, which is critical when responding to incidents. Another strong point is the value for money. Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing components. Overall, it delivers consistent and dependable backup coverage with minimal overhead. Cons One drawback of Cove Data Protection is that the interface, while functional, can feel somewhat basic and less modern compared to other backup platforms. Some workflows, such as navigating between devices or locating specific recovery points, could be more intuitive. Reporting and customization options are somewhat limited, especially when trying to generate more detailed or tailored reports for clients or internal documentation. Additionally, while the platform works well for standard backup use cases, more advanced configuration options and granular control are somewhat limited compared to enterprise-focused solutions. Improving the UI/UX and expanding reporting capabilities would make the platform even stronger, particularly for environments that require more detailed visibility and customization. Review Source KW Karrie W. Senior Security Engineer Information Technology and Services Used the software for: 1-2 years ### "Great for backups, not so great for restoring" May 1, 2026 4.0 It is a good product for the money and everyone should be performing incremental backups for a variety of reason, not the least of is ransomware. Also with the climate of fires and floods, natural disasters represent a real danger for which backups could be a lifesaver. Pros It has flexible option for how often to make backups, which files to backup or avoid and the ability to create profiles containing both which can be applied to each endpoint. Also, when a backup fails, Cove will retry and generate a HelpDesk ticket in N-able helpdesk informing us of the failed backup. Cons While the backup function is very simple and straightforward, the restore process is complicated and requires a lot of additional knowledge to perform. I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred. Not so good. Review Source DB David B. CEO Computer & Network Security Used the software for: 1-2 years ### "Cove - a far better solution for my clients and customers." May 15, 2026 5.0 Very pleased, so much so that I am moving to Cove from other back-up solutions I am using for various clients which is the best endorsement I can give Cove! Pros The customized reports for my clients and my business and the support team, especially \[sensitive content hidden\] , have been great to work with in deployment and support. Cons Customizing the emails going to my clients. There is overlap which has resulted in some clients getting multiple unwanted emails Alternatives considered [Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/) Reason for choosing Cove Data Protection The more robust product features and options Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) The flexibility and versatility of Cove Review Source GF Gary F. Managed Services Director Information Technology and Services Used the software for: 2+ years ### "We'd hate to run our business without Cove Data Protection" April 28, 2026 5.0 It's been a cornerstone in our service offerings for years. Even before it was named Cove Data Protection. Over the years, it hasn't always had all the bells and whistles of other BCDR solutions but recently it has really stepped up its game with all the new features and development. Pros The cost and the fact that it has worked every single time we've needed it is what we like the most. It's our failsafe when all other things break down (like any BCDR solution) and it has made us look like hero's time after time. Cons Probably the amount of System State, VSS errors that we get on so many servers. We've tried all of the fixes provided by support and we still fight with that more than we probably should have to. This typically only occurs on older servers. Review Source BA Bobby A. Technical Support Information Technology and Services Used the software for: 6-12 months ### "Reliable cloud backup with strong MSP-friendly management" May 14, 2026 5.0 Overall, Cove Data Protection has been a strong backup solution for managed IT environments. It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed. The platform feels lightweight compared to older backup systems, and the centralized management is one of its biggest strengths. Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management. Pros Cove Data Protection has been reliable and easy to manage from an MSP perspective. The cloud-first backup approach makes deployment much simpler compared to traditional backup appliances, and the dashboard gives a clear view of backup status across multiple devices and clients. I like that it helps reduce the amount of manual checking needed, while still giving enough detail to quickly identify failed backups, storage usage, and protected systems. The recovery options are also straightforward, which is huge when time matters. Cons The main downside is that there can be a learning curve when first getting familiar with the portal, policies, and restore options. Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before. Reporting and alerting could also be a little more customizable so teams can better match the notifications to their internal workflow. Review Source AH Alan H. Chief Nerd Information Services Used the software for: 2+ years ### "It has quickly proven itself and is easliy mastered" May 1, 2026 4.0 Cove Data Protection is one of the few products that everyone of my clients has installed. It has quickly proven itself and is easliy mastered Pros Cove Data Protection is a reliable product that I have fully integrated into my MSP business. I have grown to fully trust its capabilities, management, and development process. It is a solid and stable product that continues to expand its reach within my client base. Cons I wish there were more flexible recovery options, such as having multiple predetermined recovery locations for conducting recovery testing. Switched from [x360Sync](https://www.capterra.com/p/247749/Anchor/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Cost, configurability, and company values Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.