# Cove Data Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cove Data Protection the right Managed Service Providers (MSP) solution for you? Explore 217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163343/Backup-and-Recovery/reviews

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Cove Data Protection

4.7 (217)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 5th, 2026

# Reviews of Cove Data Protection

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

JK

John K

VPComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud.“

April 24, 2025

SR

Stephen R

CEOInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or applications.“

May 2, 2025

CB

CHAMSI B

IT ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and workstations. Since this is designed for cloud delivery, the data is stored off-network which makes it possible to reduce ransomware threats as well.“

April 30, 2025

MW

Matt W

Sr. IT AdministratorGlass, Ceramics & Concrete, 201 - 500 employeesUsed the software for: More than 2 years.

“Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a bit convoluted when you need to do a fully manual restore to dissimilar hardware.“

May 5, 2025

MH

Marty H

OwnerComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of knowing you have a working backup.“

April 24, 2025

Dylan H

PresidentInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial.

“The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating“

March 20, 2026

EG

Eyal G

Head of SalesComputer Networking, 11 - 50 employeesUsed the software for: 1-2 years.

“The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and seamlessly retrieves data with minimal effort.“

April 30, 2025

CJ

Clyde J

DirectorInformation Technology and Services, Self-employedUsed the software for: 6-12 months.

“It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the same server.“

April 25, 2025

## Showing most helpful reviews

Showing 1-25 of 217 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mike M.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Simple And Effective Backup"

February 15, 2019

5.0

SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.

Pros

SolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.

Cons

There are a few limits on the scheduling features but we have managed to work around them.

Review Source

RD

Rick D.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Cove Backup Protection is a game changer"

May 1, 2025

5.0

Cove has significantly reduced the time we spend on backup-related tasks. Before implementing Cove, a lot of our tech time was eaten up by monitoring backup jobs, troubleshooting failures, and coordinating repairs. Now, those issues are few and far between. The reliability of Cove's backup and restore processes has given us peace of mind and allowed our technicians to focus on more strategic work, rather than chasing down errors or inconsistencies. Cove has helped us operate more efficiently, with less downtime and fewer interruptions. It’s been a game-changer for our workflow, and we highly recommend it to any IT team looking to simplify data protection while boosting reliability.

Pros

We've been using for several months now, and it has truly transformed the way we manage backups. One of the standout features is how incredibly easy it is to use—everything from initial setup to ongoing management is intuitive and streamlined. The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues.

Cons

Honestly, there’s nothing about that we don’t like. It has consistently met—and in many cases exceeded—our expectations. The platform is reliable, easy to use, and has streamlined our operations in a way that’s made a real difference. We’ve had a very positive experience across the board.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

Shadowprotect was becoming to expensive and our techs spent a large amount of time keeping customer backups healthy and functional.

Review Source

Dylan H.  
President  
Information Technology and Services  
Used the software for: I used a free trial

### "Unethical Sales Practices, Difficult to Purchase"

March 20, 2026

2.0

We had a bad experience trying to purchase this product. In order to get pricing we had to get on a call with a rep. He presented us pricing and asked if we'd like a 30 day trial. We proceeded but in the middle of the trial he emailed pricing that was nearly double what he presented on the call. We had to exchange numerous emails with them before and reach a manager before they finally responded that the pricing presented at the outset will be honored. Then on the last day of the trial the rep sent over yet another different pricing sheet. The product looks okay, but they've made it extremely difficult to purchase. We have a hard time entering into a relationship with an organization that attempts unethical sales practices

Pros

Relatively easy, simple product. It doesn't have a lot of control or featuers, but it is simple and easy

Cons

Sale rep ethics. The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating

Alternatives considered

[Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[CrashPlan](https://www.capterra.com/p/145112/CrashPlan/)[x360Recover](https://www.capterra.com/p/187221/Replibit/)

Reason for choosing Cove Data Protection

We did not due to their unethical sales practices

Review Source

MM

Maxim M.  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Reliable Cloud Backup for MSPs"

April 30, 2025

4.0

We've been using Cove across multiple clients for over a 10 years. It's reliable, scalable, and the pricing structure is transparent. It fits perfectly into our MSP offering. The policy-based approach and direct-to-cloud architecture saves time and maintenance overhead.

Pros

Cove is lightweight, cloud-first, and very easy to deploy. The web console is intuitive, with centralized control over backup jobs, storage, and reporting. The ability to back up physical and virtual machines, Microsoft 365, and servers without managing local storage is a huge plus. Support response is solid and consistent.

Cons

Limited advanced scheduling flexibility. Restore speed for large datasets can be slower compared to on-premise solutions. Would love deeper integration with 3rd-party RMM tools.

Alternatives considered

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

Reason for choosing Cove Data Protection

We chose Cove because it offered direct-to-cloud backups with no need for on-premise storage, which simplifies deployment and reduces hardware costs. Compared to other solutions, Cove’s centralized management, predictable pricing, and support for Microsoft 365 and physical servers made it a better fit for our MSP model.

Review Source

AP

Athena P.  
Owner  
Computer Networking  
Used the software for: 2+ years

### "Overall Easy to Use, helps me sleep at night. "

April 30, 2025

5.0

Good, easy to work with support. Very fast file level restores, so I can look good in front of customers.

Pros

Very easy to restore, and it verify data is being saved. Fairly easy to manage, and view how all backups are going on the portal. Good support when needed.

Cons

Cannot seperate local backups from cloud backups. I need to keep archived backups of data in the cloud, but only have space for so much data locally, and we are very close to running out of room. I do not want to have to delete historic cloud data in order to save current full server backups. Also I wish there was an archive level for old server backups, like the server is not longer in use, but I would like to save one copy of it for the next year, but currently have to use a full license for that.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Cove Data Protection

Every PC I installed it one, 3 of them, had to be formatted as it completely lost all profiles. very ugly test. Didn't know why but after 3 I was not willing to test any more.

Switched from

[MSP360 Connect](https://www.capterra.com/p/171893/MSP360-Connect/)

Was very difficult to restore anything, even file level. Had to have a server or PC setup in "restore mode" and figure out the modes every time someone wanted a file back. Would take about 1/2 an hr or more to relearn the process, not a good plan while a customer is waiting.

Review Source

DB

David B.  
Owner, Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome Backup solution for all my clients"

April 24, 2025

5.0

I love the product and overall have had no major issues or complaints, the backups are fast, and easy to monitor and manage. I have confidence that in any situation I can trust the backups to do their job.

Pros

once the Agent is installed, and your data souce is selected, the product just works! With daily reports, I know the status of each and every machine backup. With seeding for large backups, even a slow internet connection at remote sites was not an issue. Restorations are a breeze and have been a life saver more than once when trouble has struck.

Cons

during the restore, full paths for restore can be cumbersome with larger data sets, but I do understand their needs

Alternatives considered

[SyncBackPro](https://www.capterra.com/p/171153/SyncBackPro/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Azure Backup](https://www.capterra.com/p/169885/Azure-Backup/)

Reason for choosing Cove Data Protection

Cove gave the best feature set and with it being integrated into the N-able RMM it was easy to monitor and manage

Switched from

[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

needed a better solution,with offsite options

Review Source

AO

Andrew O.  
Company Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Backup Software Ive Used So Far"

April 28, 2025

5.0

Overall it's been a very positive experience, very few issues it just seems to work. There have been very few backup failures. So far has saved us loads of time. Honestly it is the best backup software we've used.

Pros

Cove supports a wide range of operating systems. The interface is fast and responsive. Backup failures are very rare. Devices are easily to manage individually or via policies.

Cons

The disaster recovery options require your own hardware, would have preferred an option to instantly spin up a VM on N-Able hardware, it would allow for VMs to be available almost instantly

Alternatives considered

[Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/)[x360Recover](https://www.capterra.com/p/187221/Replibit/)

Reason for choosing Cove Data Protection

Cost-effectiveness, ease of use, dashboard performance, and our existing partnership with N-able were key factors in our decision.

Switched from

[Unitrends Backup](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/)

Cove offers a more reliable backup solution, we have had very few issues as opposed to with Kaseya, we were troubleshooting backup issues every day.

Review Source

LW

Leo W.  
IT Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Disaster Recovery"

April 26, 2025

4.0

Have been using it for over 10 years and have had multiple instances where backups had to be restored to servers. It has worked each time.

Pros

The Disaster Recovery solution that works. Not very complex to setup. Able to backup a variety of operating systems including server and desktop.

Cons

Reporting can be improved. There is no daily email report for Office 365 backups. Pricing should be available online once you log in.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

ShadowProtect was harder to deploy and manage.

Review Source

JT

Jacob T.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent solution for cloud backups of workstations, servers, and M365 environments alike!"

April 24, 2025

4.0

I would say overall our experience has been very positive, and their solution is constantly improving. Their pricing is very reasonable for the solution on offer and they have the best Microsoft 365 backup solution in the business that I've seen.

Pros

Their support is phenomenal. Their turnaround time is very good amongst other solutions. Their M365 backup is also quite comprehensive and is generally trouble-free.

Cons

Their on-site deployment leaves a bit to be desired -- it's clear they're a cloud-first company. Retrofitting equipment to host virtual machines for the backed-up server images isn't a terribly straightforward process, and though it's been a while since I did so and this is likely to have changed, at the time I tried to do it, it wasn't incredibly well-documented.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reason for choosing Cove Data Protection

Mostly price to featureset. These other platforms had been around longer and felt they could charge more for a product that, while it did what it did very well, at the time, it simply did less of it.

Switched from

[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)

Because Datto had been bought by Kaseya, we'd put too many of our eggs in their basket, and we were cutting ties with them entirely after their support suffered in quality.

Review Source

SV

Sebastian V.  
IT-Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Cove, our most liked backup manager"

April 24, 2025

4.0

The biggest selling point to Cove is the ease of use, while retention is not infinite, comparing this tool to Veeam, we're happy to have switched. Veeam had us racking up cost both in terms of actual licensing pricing and our own hardware, also the amount of expertise needed with Veeam is leagues above Cove. Cove packs a lot of good features baseline, the modern UI is very intuitive to navigate and it makes restores and onboarding new clients very easy. With good error logging and a up-to-date knowledge database, Cove excels in ease of use, even when things can go wrong.

Pros

Ease of use, the largest selling point. Pricing is very good. Immutable backups are included Feature rich backups with good statistics and intuitive design. Good overview of errors, what went wrong, and often solutions are documented in the knowledge database. Modern and intuitive UI/UX.

Cons

Lack of teams 1-1 messaging backup in 365. Recovery verification is fairly expensive, even for servers. Flexible storage locations. Audits only showing user or local user, not which user. Lacking in GDPR & other security statements in terms of searchability, it's easy to say you're committed in one sentence, but customers are usually requiring statements to how data is processed & data storage security within EU/ESS. Lack of exact pricing of used/selected data & amount of clients. We get a bulk invoice and can't digest which customer is responsible for x amount of money in to us.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

We switched due to rapidly increasing cost in terms of licensing and also expertise requirement.

Review Source

RH

Raymond H.  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "My never leave Home without IT."

April 25, 2025

5.0

This software is complete in its efforts to do exactly what it is designed to do.

Pros

Over a quarter of a century of utilizing Backup programs, has provided one of the finest in regards to Backup, recovery, Disaster recovery that I have experienced first hand on the market. Cove not only has performed their due diligence but, provided a greater defense to resolve any missing file issue and to restore sometimes in his little as 30 minutes. Thank you, Cove.

Cons

Especially for this review, I wish I could find something that doesn’t feel right about this SaaS and yet I can’t.

Switched from

[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Always reviewing new softwares for my clients

Review Source

JY

Josh Y.  
Managing Director  
Computer & Network Security  
Used the software for: 2+ years

### "Cove Data Protection - one of the best backup systems on the market."

May 12, 2025

5.0

Cove has saved my backside more than once. It's super simple to deploy, restore and manage. from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution.

Pros

The ease of use, the ability to see all systems backup success / failure in a single pane of glass. The easy restore process for both Cloud and on prem files

Cons

I really only have 2 complaints and I can live with them. 1. The lack of notifications when a backup fails (Although I think this has been addressed in the recent release) 2. The lack of ability to integrate into other RMM's or CRM's for billing purposes.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

ShadowProtect was becoming to cumbersome and hard to manage

Review Source

SB

Simon B.  
Director  
Computer & Network Security  
Used the software for: 2+ years

### "Cove is the most reliable tool we have."

May 5, 2025

5.0

We've used Cove since the early days of IASO and it's the smartest, most reliable product we have in our portfolio.

Pros

It's really easy to set up. It's also insanely reliable, it so rarely causes us any issues it's easy to forget it's there until you need it!

Cons

The daily reporting needs improvement. The emails are factual but it's difficult to configure them at convenient times.

Alternatives considered

[Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reason for choosing Cove Data Protection

The licensing model, fair usage, and ease of setup were all better than the competitors

Review Source

JS

Joe S.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Good tool for all of our backup needs."

April 30, 2025

5.0

It has been good. We were using multiple tools and processes and we were able to consolidate them into one tool that meets all of our needs.

Pros

The dashboard provides valuable data and is easy to navigate. The client portals are similarly easy to navigate.

Cons

There are a few features that are not intuitive, such as the backup to a secondary device and the restore to another folder.

Switched from

[Veeam Data Cloud Vault](https://www.capterra.com/p/10028816/Veeam-Data-Cloud-Vault/)[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

Single pane of glass to manage the backup, cloud storage, and on-site storage.

Review Source

LC

Lachlan C.  
Director and Senior Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Backup for varied configurations made easy"

April 30, 2025

4.0

Easy setup and quick status checks making backup simple for varied customer configurations. This system is almost set and forget, and troubleshooting issues is simple from just a daily report.

Pros

The integrated dashboard where you can see all your systems and their status at a glance no matter the source is fantastic. And the setup for all sorts of different backup regimes is easy to implement.

Cons

Google Workspace has yet to be integrated into the system to make it fully ubiquitious with any Windows based system.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

When Arcserv took over from StorageCraft, the price changes and lack of a simple centralised dashboard meant that their software was no longer fulfilling our needs.

Review Source

JN

James N.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Cove Data Protection came through"

May 9, 2025

5.0

An example on where it worked well. One of my clients was using a virtual server. A ransomware attack came from the main server where the virtual server was hosted. We were able to roll back the system state twice during the issue to remove the ransomeware. The client lost no data.

Pros

was easy to set up, fast to backup and easy to recover systems.

Cons

Still unclear on how to easily breakdown the usage per client to bill based on usage.

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

was faster and integrated with my N-Able Dashboard.

Review Source

BD

Brandon D.  
Systems Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Amazing backups!"

May 5, 2025

5.0

It's been an incredibly great product and a lot cheaper then their competitors.

Pros

The amount we save by them not charging by the TB! The automatic restoration testing with email results is also a great feature! Having to buy no hardware is also great!

Cons

Sometimes some of the machines will have errors or miss a day of backups.

Review Source

MM

ML M.  
DGA  
Information Technology and Services  
Used the software for: 2+ years

### "Good Cloud backup for MSP "

April 30, 2025

5.0

Good product for almost every MSP company. When you don't use Kaseya 365 endpoint and User then this is a very good product.

Pros

The interface and the quality off the product , we have used it for several years. and don't wan't to stop.

Cons

integration with autotask, the reason we are switching to Datto Backup is the because off the integrations with Autotask and Datto RMM.

Switched from

[Asaan Retail](https://www.capterra.com/p/10016634/Asaan-Retail/)

quality off the products and support off the new product

Review Source

IF

Iain F.  
Director  
Computer Networking  
Used the software for: 1-2 years

### "better than storagecraft"

April 27, 2025

4.0

Been using it for years, when arcserve bought storagecraft and then deleted all the backups it was time to move and this is where I moved to. Better than storagecraft, use macrium to fix boot problems that sometime arise after restore.

Pros

it works, quick and fast cloud backup. Its simple to install and maintain. it backups and restores quickly and painlessly

Cons

support. Support is lacking if you are not familiar with product you will need support, that's when things become unstuck. The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

arcserve dropped the ball again. They deleted all the backups not once but twice and never notified how to fix.

Review Source

NN

Nour N.  
Tech and Security Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Cove Data Protection is our IT shield"

May 9, 2025

5.0

I work in the medical industry, an as an IT security consultant, I value keeping all of our patient data safe. Cove Data helps me to: 1) Automatically create backups, where I schedule to save sensitive patient data, such as records and consents. 2) I conduct mock security breaches and data recovery drills. This ensures that I have action plans in case the clinic suffers a real attack and, of course, that I can make immediate recoveries to prevent the clinic's operations from grinding to a halt. 3) I always have real-time alerts active in case the system fails. I haven't had any problems with the software, but the alerts would warn me if there is any issue.

Pros

Backups are immutable and isolated from the local network, so ransomware risks are almost unlikely. This feature was a must for me before implementing security software. The backups are small because they are not handled as files but at the bit level. I can make backups constantly without saturating the network. All backup management is easy and accessible from a single panel. If I need something, it will be available very quickly, even during disasters. Of course, the most important thing here is that there are many recovery options, so one of them will always be available.

Cons

Small data recovery is fast, but restoring large volumes can take time. This is a preoccupation for us when we have images with prescriptions and signed consent documents. It's not a problem right now because we haven't had vulnerabilities. Still, if we needed to do a full recovery, it would take time to get the clinic backup and running.

Review Source

MG

Michael G.  
Sr. System Administrator  
Staffing and Recruiting  
Used the software for: 2+ years

### "It just works"

April 24, 2025

5.0

It works! We have used it to restore data and critical systems. We use this to test our disaster recovery process/policy as well.

Pros

Great tool for file level and system restores. Physical to Physical, VM to VM, Physical to VM, it works effortlessly and efficiently. Cloud immutable backups are key! Simple to use reporting and alerting for backupsuccess/fail.

Cons

Licensing model is pretty bad. Still have to pay for a server license that is no longer in use! Should be able to scale as needed without effort with monthly billing, but I have been told that is not possible. Just sucks that you have to pay a years worth of licensing that simply will never be used becuase a server crashed and you moved the data to another already licensed.

Alternatives considered

[Pure1](https://www.capterra.com/p/208633/Pure1/)

Reason for choosing Cove Data Protection

Cost and ease of use. Secure cloud storage.

Switched from

[Jungle Disk Encrypted Backup](https://www.capterra.com/p/165214/Jungle-Disk-Encrypted-Backup/)

functionality and efficiency in restoration.

Review Source

BL

Bobo L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Simplicity and customizible"

June 2, 2025

5.0

I haven't had much problem with the product, it is very solid and really delivers a lot of customization.

Pros

Quick and easy to set up, a lot of possibilities to custom different packages/offers. Love the white label option so I can brand it myself.

Cons

As a backup service there isn't much to dislike about it, fairly complete product for my needs as a smaller MSP.

Switched from

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)

Cloud based and the ease of scaleability

Review Source

RB

Rick B.  
Co-owner  
Information Technology and Services  
Used the software for: 2+ years

### "Simple, quick and reliable!"

April 24, 2025

5.0

has made my job easier and taken the burden of worrying about backups off my plate. We have had to use it several times to restore files that my customers have lost or just needed an old copy of and it has not let us down so far.

Pros

is easy to setup and configure. It has plenty of options and is very reliable. File restoration is quick, simple and straightforward.

Cons

Honestly I have no complaints at this time. If anything, the interface could use an update but it is functional the way it is.

Review Source

DC

Dan C.  
IT Director  
Information Technology and Services  
Used the software for: 2+ years

### "Cove Data Protection can save the day"

May 9, 2025

5.0

has been fantastic and I recommend it to others. It has saved the day several times.

Pros

We've had good luck with . We've been using it for several years and have never had an issue. It has saved the day several times.

Cons

The only con I would have is that data overages can be unexpected. As an MSP, our customers can sometimes surprise us with more data. This is not necessarily a Cove issue.

Switched from

[Jungle Disk Encrypted Backup](https://www.capterra.com/p/165214/Jungle-Disk-Encrypted-Backup/)

Features and pricing made us switch to Cove.

Review Source

JS

Joe S.  
President  
Computer Hardware  
Used the software for: 1-2 years

### "Review of Cove Data Protection"

April 28, 2025

5.0

I have customers with data bases that need to be protected and when customers loss the data. save the day Support is very professional If there is a special problem to be solved Your case gets transferred to the Head Nerd which is rare because their technicians are Very Good, but no one knows everything The problem has always been solved.

Pros

You Get support when you need it 24 hours a day, In the United States and in England and the Philippines

Cons

price commitment yearly contract. I do not like to be locked into a commitment Would rather have paid as you go term.

Review Source

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