# Cove Data Protection Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cove Data Protection Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/163343/Backup-and-Recovery

---

# 

 Cove Data Protection Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cove Data Protection

## What is Cove Data Protection?

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide. Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there.

## What is Cove Data Protection used for?

[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)

Overall rating

Based on 374 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Cove Data Protection alternatives

Highest Rated

[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (200)](https://www.capterra.com/p/163344/N-sight/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163343/Backup-and-Recovery/alternatives/)

## FAQs about Cove Data Protection

Overview

### What problems does Cove Data Protection solve?

Cove Data Protection solves unreliable backups, time-consuming manual monitoring, and complex multi-client backup administration by centralizing deployment, status visibility, alerting, and recovery in one cloud-first dashboard. MSPs, IT administrators, and lean infrastructure teams benefit most when protecting endpoints, servers, Microsoft 365 data, and remote systems without maintaining backup appliances.

Answer based on 217 reviews

Overview

### Which roles and teams benefit most from Cove Data Protection?

Cove Data Protection is most used by IT administrators, systems and network engineers, and IT leaders who need reliable backup, recovery, and endpoint protection across servers, workstations, and cloud environments. Business owners, presidents, CEOs, and CTOs benefit from centralized oversight, reduced downtime risk, and continuity planning that supports daily operations and client service.

Answer based on 371 reviews

Overview

### What company size and industries is Cove Data Protection built for?

Cove Data Protection is built primarily for small businesses and IT service firms, with 92% of reviewers from small businesses and 48% from Information Technology and Services. It serves MSPs and internal IT teams, with additional adoption in Computer & Network Security at 17% and Computer Networking at 5%.

Answer based on 372 reviews

Features and Usability

### What are the key features of Cove Data Protection?

Cove Data Protection includes core backup and recovery features such as cloud backup, automatic backup scheduling, incremental backup, bare-metal restore, and web access/restoration. Differentiators include a centralized backup dashboard, client management for MSPs, Microsoft 365 and endpoint protection, plus alerts/notifications and reporting for monitoring backup status and recovery readiness.

Answer based on 295 reviews

Integrations

### Which third-party tools and platforms does Cove Data Protection integrate with?

Cove Data Protection integrates with N-central and Splunk Enterprise, with cataloged connections for Bocada, Gradient, Liongard, MSP Manager, N-sight RMM, and ScalePad Backup Radar. These integrations focus on RMM, backup monitoring, and security operations tools used by managed service providers and IT teams.

Answer based on 17 reviews

Getting Started and Support

### What training and onboarding options does Cove Data Protection offer?

Cove Data Protection provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference and step-by-step information for setup and product use.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Cove Data Protection offer, and how do users rate the experience?

Cove Data Protection offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and available when needed, especially through live chat, though some report inconsistent expertise, late-night gaps, transfers between agents, and occasional billing or account-help frustrations.

Answer based on 34 reviews

Security

### How does Cove Data Protection handle data security and access control?

Cove Data Protection protects data with end-to-end encryption, customer-held keys, MFA, rolling passwords, immutable and isolated backup storage, ransomware protection, validated restores, and web-based management. Reviewers also note occasional forced logouts, limited audit detail, and concerns about large-volume recovery times and some Microsoft 365 backup gaps.

Answer based on 29 reviews

## Who uses Cove Data Protection?

Based on Capterra reviews from the past year

Talk to a software expert

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tailored to your business needs

Company size

Based on 169 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 169 reviews

IT & Software Development

41%

IT & Software Development

41%

Administrative

28%

Consulting

6%

Entrepreneurs/ Owners

6%

Others

19%

Top industries

Based on 169 reviews

Information Technology and Services

60%

Computer & Network Security

23%

Computer Networking

7%

Hospital & Health Care

6%

Other

4%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.8 (222)

100.00% of 222 reviewers that rated this feature as important or highly important

With this capability, you get reliable, straightforward backup and restoration for files, servers, and endpoints. Reviewers appreciate the simple setup, multiple recovery options, and consistent performance, though some mention recovery processes could be improved for entire systems.

Alerts/Notifications

4.4 (166)

92.77% of 166 reviewers that rated this feature as important or highly important

Cove Data Protection offers customizable, timely alerts for backup issues via email, portal, and integration with N-able RMM. Users think notifications are easy to configure and help them quickly address failures, though some want more filtering and per-server reporting options.

Dashboard

4.4 (133)

96.24% of 133 reviewers that rated this feature as important or highly important

It gives you a clear, organized overview of backup statuses across all clients and services. Reviewers appreciate the dashboard’s simplicity, quick access to information, and easy issue identification, though a few mention it can be initially hard to find specific items.

Scheduling

4.6 (130)

90.77% of 130 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Compliance Management

4.4 (78)

89.74% of 78 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Server Monitoring

4.6 (74)

91.89% of 74 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Cove Data Protection 87 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Cove Data Protection offers customizable, timely alerts for backup issues via email, portal, and integration with N-able RMM. Users think notifications are easy to configure and help them quickly address failures, though some want more filtering and per-server reporting options.

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Verify the identity of users/devices to enable secure access

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

With this capability, you get reliable, straightforward backup and restoration for files, servers, and endpoints. Reviewers appreciate the simple setup, multiple recovery options, and consistent performance, though some mention recovery processes could be improved for entire systems.

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Alter the layout and content of reports

It gives you a clear, organized overview of backup statuses across all clients and services. Reviewers appreciate the dashboard’s simplicity, quick access to information, and easy issue identification, though a few mention it can be initially hard to find specific items.

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Protect sensitive data for digital privacy

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Data compression technique for eliminating duplicate copies of repeating data

Cumulative backup of all changes made since the last full backup

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Compare new data with existing records to detect duplicate entries

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Protect users working remotely and provide secure environments for personal devices to access company programs

Create, save, and store files

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Copy only the new data that has been changed or created since the previous backup

Identify and respond to unexpected problems or failures (ie. "negative events")

Monitor the movement of one or more IT assets throughout the organization

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple operating system

Two-way actions and communication between multiple users in real time

Archiving documents of different digital mediums

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Install software updates and bug fixes remotely

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Arrange tasks based on the level of priority or urgency

Protects systems from ransomware attacks and mitigates attack risks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Allow customers/users to submit support queries and service requests

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Gathering, storing and preserving data found on the World Wide Web

Create, design and manage workflows for repetitive tasks

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Features

4.6 (373)

4.6

Based on 373 reviews

## Pricing

Value for money

4.4 (356)

### Starting price

Free trial  
available

Value for money

4.4 (356)

4.4

Based on 356 reviews

## Integrations

[

N-central](https://www.capterra.com/p/13803/N-central/)[

N-sight RMM](https://www.capterra.com/p/163344/N-sight/)[

Liongard](https://www.capterra.com/p/187784/Liongard/)[

MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/)[

ScalePad Backup Radar](https://www.capterra.com/p/184033/ScalePad-Backup-Radar/)[

Bocada](https://www.capterra.com/p/131907/vpConnect/)[

Gradient](https://www.capterra.com/p/231619/Gradient/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (357)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (357)

4.5

Based on 357 reviews

## User reviews

Overall rating

4.6

Based on 374 reviews

Filter by rating

5(266)

4(89)

3(12)

2(5)

1(2)

Mentioned topic

Sorted by most recent

AK

August K.

Managed services Engineer

Information Technology and Services

### "Reliable Backup Platform with Strong Recovery Options"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

My overall experience with Cove Data Protection has been positive. It gives us good visibility into backup status, makes restore testing easier, and has helped us move clients away from less reliable backup methods.

Pros

Cove Data Protection is easy to manage and gives us reliable cloud backup and recovery options. The disaster recovery and local storage options are very helpful, especially when we need quick restores.

Cons

Some setup and support situations can be a little frustrating, and certain backup issues can take time to fully troubleshoot.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

andrew p.

Noc Engineer

Information Technology and Services

### "Amazing backup service. I am considering it for my home lab."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2026

Amazing. The ease of deployment and integration with our RMM has kept us working on real problems instead of fighting our tools.

Pros

Easy management of large numbers of devices and o365 backups. Restoring is a breeze. Deploying from our RMM is fast an easy.

Cons

Bare metal restore can be very slow, and not always work (more and issue with laptops thans servers)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

David B.

CEO

Computer & Network Security

### "Cove - a far better solution for my clients and customers."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Very pleased, so much so that I am moving to Cove from other back-up solutions I am using for various clients which is the best endorsement I can give Cove!

Pros

The customized reports for my clients and my business and the support team, especially \[sensitive content hidden\] , have been great to work with in deployment and support.

Cons

Customizing the emails going to my clients. There is overlap which has resulted in some clients getting multiple unwanted emails

Switched from

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

The flexibility and versatility of Cove

Alternatives considered

[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/)

Reasons for choosing Cove Data Protection

The more robust product features and options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jeremy H.

Tech Alignment Engineer

Information Technology and Services

### "Cove - Backups for peace of mind"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

May 15, 2026

Overall, Cove has been great and provides us with peace of mind. Our clients can rest assured that their data is protected from threats and restoration is simple

Pros

Cove provides the ability to securely store system state and file level backups. We also utilize their backup solution for Cloud services. I restored a Teams channel for a client and the process was smooth

Cons

The user interface can be confusing the navigate sometimes. It’s not readily apparent how to launch the back up portal.

Switched from

[Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/)

Daryl was clunky and unreliable. Working with users to restore files was a chore

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jessalyn A.

Technical Support Manager

Information Technology and Services

### "Reliable Backup for Small MSP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

It is a great product and easily used for backup for our small MSP and clients. We do not have to check all the time and we get notification for any issue.

Pros

The data backup and ease of backup on the cloud. Also recovery data is easily access and recover anytime

Cons

We used Cove for Several months and it has been good not much to say. The Function works just fine and no issue for now.

Switched from

[Unitrends Backup](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/)

[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)

Kaseya Support was not good as it was and price got higher.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Daniel S.

CEO

Information Technology and Services

### "Cove Data Protection has you covered"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

Very positive experience. Staff is easy to work with. Support is good. We have been using them with minimal issues.

Pros

Easy to use and manage. The setup was quick. The dashboard is simple. The support is good and timely.

Cons

The very basic file backup has limited extensions that are covered. They give you some free licenses for file backups.

Switched from

[Datto SIRIS](https://www.capterra.com/p/148228/Datto/)

Cove gave us better pricing and more flexibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Bobby A.

Technical Support

Information Technology and Services

### "Reliable cloud backup with strong MSP-friendly management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 14, 2026

Overall, Cove Data Protection has been a strong backup solution for managed IT environments. It makes it easier to monitor backups, protect important data, and respond quickly when a restore is needed. The platform feels lightweight compared to older backup systems, and the centralized management is one of its biggest strengths. Once configured properly, it gives confidence that client data is being protected without requiring constant hands-on management.

Pros

Cove Data Protection has been reliable and easy to manage from an MSP perspective. The cloud-first backup approach makes deployment much simpler compared to traditional backup appliances, and the dashboard gives a clear view of backup status across multiple devices and clients. I like that it helps reduce the amount of manual checking needed, while still giving enough detail to quickly identify failed backups, storage usage, and protected systems. The recovery options are also straightforward, which is huge when time matters.

Cons

The main downside is that there can be a learning curve when first getting familiar with the portal, policies, and restore options. Some settings are not always as obvious as they could be, especially for newer technicians who have not worked with the product before. Reporting and alerting could also be a little more customizable so teams can better match the notifications to their internal workflow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Robert B.

PACS Administrator

Health, Wellness and Fitness

### "Not so good."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 13, 2026

Not so good. I have purchased onsite recovery months ago. It has never been set up because no one has helped us configure it.

Pros

What it is capable of doing. The possibilities are very good but there has been no instruction on how to configure.

Cons

No instruction good instruction on how to use it. I purchased onsite recovery option but no one has showed us how to configure it. So its not in production.

Switched from

[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Looked better than the current version of Acronis I was using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

nik s.

Owner Operator

Computer Networking

### "Great product, priced too high."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

May 13, 2026

Overall I am please with this product, but it is priced more than most of it's competitors and should have more details in the email alerts.

Pros

it's automation, consistent email alerts and easy to use makes it my preferred cloud backup solution,

Cons

The price is a little higher than most other comparable products on the market right now...it seems the fees could be adjusted to be more competitive.

Alternatives considered

[ConnectWise Cloud Backup](https://www.capterra.com/p/214417/Cloud-Backup/)

Reasons for choosing Cove Data Protection

because it was integrated into Solarwinds other products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rafael B.

Supervisor

Hospital & Health Care

### "Reliable and User-Friendly Data Protection with Strong Backup Performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 12, 2026

Overall, my experience with Cove Data Protection has been positive. It offers dependable backup and recovery capabilities, strong security, and an easy-to-use interface that simplifies daily management. The platform performs well for protecting critical data, though like any system, there is a learning curve with some advanced features. Overall, it has been a reliable and effective solution.

Pros

What I liked most about Cove Data Protection is its reliability and ease of use. The platform provides consistent, secure backups with minimal maintenance, and the interface is intuitive, making it easy to manage and monitor data protection tasks efficiently.

Cons

I liked least about Cove Data Protection was that some advanced features and settings can take time to fully learn, especially for new users. In certain situations, troubleshooting or navigating more detailed configurations could be more streamlined.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

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