# StoriiCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about StoriiCare Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/163319/StoriiCare --- # StoriiCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) StoriiCare ## What is StoriiCare? StoriiCare is an EHR and care management platform for adult day care centers, assisted living/residential providers and home health care agencies. Trusted by 300+ care providers across 11 countries, it combines clinical documentation, billing, and family engagement in one easy-to-use system. Care staff document care digitally, replacing paper and reducing admin time. Administrators get real-time oversight, while families stay connected through activity updates and shared care profiles. Clinically, StoriiCare covers the full care lifecycle: assessments, care plans, medication administration, ADLs, progress notes, and incident reporting. For billing, it supports private pay and Medicaid - invoicing, payments, attendance tracking, authorization limits, and claims documentation, all in one platform. StoriiCare includes Skye, a built-in AI agent that helps staff draft progress notes, identify patterns in care data, and navigate documentation workflows - no technical expertise required. ## What is StoriiCare used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Overall rating Based on 43 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## StoriiCare alternatives Highest Rated [4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month [4.2 (258)](https://www.capterra.com/p/81083/Brightree/reviews/) Starting price $2000.00 Per User, Per Month [4.7 (152)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/163319/StoriiCare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 5.0 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.4 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Document Management 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Progress Reports 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Document and report the progress of ongoing projects Attendance Tracking 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups StoriiCare 135 features Define levels of authorization for access to specific files or systems Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tools to aid in the collection of information to determine a person's problems and symptoms. Any form of examination or diagnosis performed for the purpose of medical treatment. Record and organize clinical notes and progress notes for each patient after interaction with a physician Track employees' arrival and departure timings for payroll purposes Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Manage, organize, and store contact information Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Manage and store data in a database Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Digitally sign online documents Identifying if all conditions that entitle a client to certain benefits are met Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Plan events and/or activities Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Specifically for in-home care services Specifically for long term care providers Specifically for nursing homes Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Providing medical care for elderly patients Establish measurable goals and objectives and track their progress over a specific period of time System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage updates to member's immunization records and track individual allergies Manage and track all disruptions and incidents Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Store information about leads or contacts and track, manage and nurture them throughout the sales process Meal and snack planning, scheduling and distribution Manage billing and payments for a healthcare provider Records of patients' medical history Find and verify prescription medications by color, shape or imprint Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple locations Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients A repository of patient data, including their past and current health issues, treatment history, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. System of devices or tools that help perform, test and capture patients' diagnostics in real-time Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Schedule shifts for staff/employees, track hours worked, and manage staff payroll Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Set up connections to third-party platforms to improve business processes Track time worked per client Manage, record and track all business exchanges in form of money and its related interactions in the system Create treatment plans that document interventions and outcomes to track patient progress Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Process that confirms a caregiver's visit and services provided Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (43) 4.5 Based on 43 reviews ## Pricing Value for money 4.6 (39) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/163319/StoriiCare/pricing/) Value for money 4.6 (39) 4.6 Based on 39 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[ MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (42) 4.8 Based on 42 reviews ## User reviews Overall rating 4.8 Based on 43 reviews Filter by rating 5(35) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent EC Emily C. COO Hospital & Health Care ### "Structured, Transparent, and Care-Focused" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2026 Overall, our experience with StoriiCare has been positive. Customer support has been responsive and helpful, especially during onboarding and template setup. The system provides good value for money by improving organization, compliance tracking, and caregiver oversight while also strengthening communication with families through the portal. While there is an initial learning curve and some usability refinements that could make charting faster, it has become a reliable day-to-day platform for care documentation, scheduling visibility, and team coordination. Pros StoriiCare keeps our care documentation, care plans, daily notes, ADL tracking, and incident reporting all in one organized system, which greatly improves communication between caregivers and leadership. The care plan templates save time and create consistency across residents, and the family portal is a feature we really value because it provides transparency without adding extra administrative work. The platform is generally intuitive once set up, making it easier for CNAs and nurses to adopt. It also supports caregiver management well by allowing us to assign tasks, monitor completion, and maintain accountability. For the price, it delivers strong value as a centralized hub for compliance and record-keeping, especially for small to mid-sized care organizations. Cons We would like more native checkbox or quick-select inputs in note sections to reduce typing during real-time charting. Because these aren’t always available, we sometimes create tables and have staff manually type responses, which is less efficient. Some workflows require multiple clicks to reach, and deeper customization for reports and formatting would be helpful. We haven’t experienced major bugs, but occasional navigation and formatting limitations can slow staff down slightly. Scheduling and billing features work for basic needs, but organizations with more complex staffing or finance structures may still prefer pairing StoriiCare with a dedicated scheduling or accounting tool. Alternatives considered [ECP](https://www.capterra.com/p/90493/ECP/) Reasons for choosing StoriiCare We chose StoriiCare because it offered more built-in features that matched our operational needs without requiring additional add-ons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jess D. HR and Compliance Health, Wellness and Fitness ### "Essential tool for every day care. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2026 Responsive, review calls help to keep unlocking features of the platform as we get used to using it. Great that Storii take feedback and then share with tech team to see if changes can be made realistic. Pros A fantastic tool that makes planning daily activities for clients easy. All client information in one place but info can also be shared with parent / carers about a clients day. Accessible and vital tool for staff. Cons Master login needed to be used when laptops update, means that staff have to request this and it can be time consuming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Kasandra Z. Adult Day Health Program Director Medical Practice ### "Overall Ease of Use and Stellar Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Pros StoriiCare's ease of use and amazing customer support team have made the transition from paper to electronic record keeping seamless. Cons Our biggest "dislike" at the moment is not being able to change the calendar background, but that option is already pending according to their feature request. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Laura T. Team Lead Hospital & Health Care ### "10000000/10..Couldn't Be Happier " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 The only thing I can say is that I wish we had found this from the beginning & knew about Storiicare years ago. Pros Absolutely everything. The SC team is amazing - from their customer support to really "getting it", the product speaks for itself. It is so easy to use and train students on. All of the features that the program has and continues to update on are exactly what we were missing for years. Communicating with our clients, team and everyone in between has been improved 100%. Excellent value, we never feel like we are being "upsold". Our intake process is also a lot more seamless now between our 2 programs thanks to the form builder and other features. Cons Some features can be a bit glitchy sometimes and there are "bugs" that do happen, however, the team is always vigilant in fixing it or helping our team navigate solutions. Switched from [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/) StoriiCare offered us everything Alayacare couldn't and more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kathleen C. Administration-Advancement Associate Individual & Family Services ### "Highly Recommend Storiicare!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 Overall we are happy and satisfied with Storiicare. It is easy to use, and their customer support team is fantastic. I have booked several one-on-one support sessions and they helped me build mailing lists and create reports for grants. So appreciative of their friendly expertise! Pros What I love most about Storiicare is their customer support! They are always available to help, via chat, email or booking a one-on-one video call. I am so appreciative to the support team as they are extremely helpful, great support and wonderful to work with. Cons Honestly no complaints, I do wish there was a way to bulk check-in members by date and time, just clicking the members names through a list. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David F. Professional Nurse Medical Devices ### "Safer records to keep" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 11, 2025 You can have the profile of each user with the precise information, it helps to maintain an order of the information and be more organized Pros It reduces the errors of having incorrect information about each patient in order to keep a safe control of each medical record. It is a platform that stores all the clinical history of each patient in a very safe way and with the ease of accessing it from anywhere. It helps me a lot to have the precise information of each client Cons There is nothing that I have had problems with, it is a platform with its clear and precise tools and functions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jean M. Owner Hospital & Health Care ### "Best company ever. I really mean this. They were as friendly after the sale as before. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Great. No complaints at all. I have had the very best experience. Never a time that they disappointed me Pros Customer service. Ease of tracking business Cost effective Cons My own lack of tech knowledge sometimes made it hard for me. But the company hires the most patient and knowledgeable people that they help me overcome my own ineptness Reasons for choosing StoriiCare Because the other companies did not offer same product and I didn’t feel comfortable with their sakes tactics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Prajval C. Growth Manager Internet ### "Easy Tracking and reporting system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 26, 2023 Pros The calendar option having all my activities makes thing convenient. The app works well in mobile phone too Cons The only problem i faced till now is that it freezes sometimes during the admission process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2025 Thank you for the review Prajval! Rest assured that any issues causing freezing were isolated to a specific form type and this issue was solved in 2023.  JL Jannelle L. Communicator Consumer Goods ### "Try to make everything at ease at StoriiCa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2023 Very good Pros You learn about family stories you didn't know you have thanks to Storii. You can create an interactive life story using this concept.The website allows you to quickly and easily create multimedia life biographies for yourself or your loved ones utilizing images, music, videos, audio recordings, and text, making them more than just a life storybook. Cons When working from two buildings, it can be challenging to use some analytical tools, and there are too many passwords. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shailendra C. Busines Development Manager Information Technology and Services ### "Trusted center for day care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2023 Pros It's nursing home and adult day care center are hygienic and supportive Cons Admission process takes some time than usuall Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163319/StoriiCare/reviews/) Popular comparisons [Alleva vs StoriiCare](https://www.capterra.com/compare/163319-180899/StoriiCare-vs-Alleva)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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