# Page 8 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Zoho Books the right Purchasing solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (673) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Zoho Books ## Showing most helpful reviews Showing 176-200 of 673 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Rabeesh C. Accountant Arts and Crafts Used the software for: Less than 6 months ### "Easy software to use" March 2, 2019 4.0 I have a wounder full experience i . ts very easy to handle and more user friendly accounting software. Its easy to export the data excel sheet and pdf format. The facility of dashboard module is extremely different from other software. There is 24 hours customer support. There is tension free for security in data backup. Pros 1\. This software is very easy to handling my daily accounts job. We are doing an advertising agency and our main task is to handle the data in different project wise. supports to handle a multiple projects at a time and easy to calculate cost of sale of each project. Its very helpful to present the overall view of each project to top level management and our clients. The Time tracking module in Zoho books shows each project profitability. Its very easy to take statement of account of each client on the basis of user demand. 2. In Zoho books, dashboard gives a wounder full experience for both Accountant and Management.It shows a bird eye view of finanacial position at a particular time period 3. Comparing from other software Zoho books give an accurate details of customer an vendors 4. Its very easy to create chart of accounts. and we get full details of account transactions of each account through (show transaction) option 5. The report module give to user a very wide details Cons 1\. provide a least support to function key and short cut key. its time lapsing for user while using mouse 2. Its difficult to handle staff advance payment and there reimbursement Review Source GP Gregory P. Owner Retail Used the software for: 1-2 years ### "Product works well for the cost." November 15, 2022 2.0 Mixed feelings. When product works, it works well. Especially the bank feeds. Unfortunately, they often go down and are sometimes down for weeks or months. Pros Works well for the cost. Just about all the accounting basics included. Cons The support is horrible. Lots of misunderstanding when it comes to understanding the problem. Very slow to resolve anything, if they're able too. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books Price Review Source Milthon R. CEO Used the software for: 6-12 months ### "Best accounting software of all times" May 31, 2018 5.0 Fast, easy and simple system to manage your accounting for medium and small business Pros has many advantages among them is the ease of use and how interesting the application is, first because you can use it whenever you want where you want and it is always up to date. Another benefit is that it allows you to keep the complete accounting of the company if you import the country or type of tax. Cons Sometimes it gets a little slow and I feel that there are transactions that are not shown in the reglon that must do so, that is, do not present it as a pending charge or account receivable. I understand that they are going to correct that and that it should not affect the accounting of the company as long as it is known that it is being done. Review Source VR Verified Reviewer Founder & CEO Marketing and Advertising Used the software for: Less than 6 months ### "Zoho Books is a great accounting solution for all the financial purposes in organization." June 3, 2022 5.0 It is actually a great experience so far with the . Our team loved the product so far. Pros is a great tool, we been using it from last 3 months now and its pretty great so far, and we have explored a lot, and it made our work a lot easier. Cons Its a complete suite with all the needs and requirements and we really liked the product so far. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Zoho Books Its easy to use and a little cheaper than FreshBooks, with good support. Review Source sP steve P. independent contractor Information Technology and Services Used the software for: 2+ years ### "for a 1 man shop, it's a nice, inexpensive alternative" February 21, 2020 4.0 in the ~2 years i've been using the software, i've seen dramatic improvements over all (it felt very "beta" when i started, it now feels much more robust). Pros cost and the ability to build your own integration tools. compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective. depending on options chosen with alternatives it costs anywhere from 25% to 75% of what The Other Guys offer. i've even been able to write some integrations with it (using some powerful and reasonably well documented REST APIs) Cons the interface is a bit clunky - things like matching take a bit of getting used to. banking integration only allows one sync per 24 hour period. Reason for choosing Zoho Books i can't even remember what other alternatives i looked at - but i looked at several over the course of a few months and ultimately decided that zoho was what i wanted. (and a related/integrated email client/address was a nice touch). Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) cost Review Source Devashish K. Internshala Student Partner Education Management Used the software for: 6-12 months ### "Great software, but lacks some features" January 15, 2019 4.0 Overall, it is a good product, and everyone will find it helpful. can handle multiple currencies, so that's a plus point for someone doing international accounting. Pros Excellent product. Fast and easy to use user interface. It feels like in the development phase. The product seamlessly integrates with Zoho CRM environment. The reports generated by the books helps in financial statements. Makes easier to bill clients based on their history. Cons 1\. Lacks some basic features like Quick Slip printing (in which the receipt gets generated for a specific bill). 2. There is no option to set default account to accept payments, everytime one needs to select. 3. Reports don't contain the option to add a sales person to an individual transaction. Review Source Mithun S. Sales Operations Computer Software Used the software for: 1-2 years ### "Awesome Product from Zoho!" August 5, 2021 5.0 Great experience with Zoho. After using , we have also purchased Zoho Sign for digital signatures. Pros I have been using frequently since almost 2 years for my organization. I am very happy to say that Zoho never disappointed us with invoicing. It has been easy & perfect while sending out invoices to our customers Cons Just a suggestion - If you guys can improve the style of invoices ( Font style, overall look of invoice), that'd be great! Review Source jA joan A. program officer Non-Profit Organization Management Used the software for: 1-2 years ### "set up payment reminders with zoho books " May 27, 2023 5.0 Pros i like since it's very simple to use and am able to set up payment reminders for my staff through its payment gateways Cons the application to new users it seem to be very hard there is need to have online training basically on setting up Review Source Akomolafe S. HR Administrator Education Management Used the software for: 2+ years ### "Accounting Made Easy" December 16, 2018 5.0 Zoho solves the problem of invoicing, sales recording, Management Account and all my accounting headaches. The experience for me is all that I want and need. Pros The interface is very easy to navigate through. Zoho book performs magic just as you start with login. The features are excellent and you don't need an instructor to use . It is that simple and accurate. Cons For now, Zoho is all I used and I love it. Stress free. Review Source SP Shubham P. Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Accounting Campanian for better invoicing and tracking of lead" February 26, 2023 4.0 Overall, my user experience has been positive, however occasionally I find it difficult to locate settings and configure them. Pros The things I find admirable while using and administering ZOHO Book are:1. The easily accessible and user-friendly user interface.2. Presentation of daily used data in a summarized and graphical manner.3. Shortcut of creating any entry directly through portal header. Cons I would like if the ZOHO can improve in-1. We think it is not appropriate that the user/admin can't modify the tiles that are default placed over the dashboard's.2. Although the current design draws inspiration from the previous design, help documentation might be improved with the most recent design and component placement.3. Adding more graphical and analytical reports would help the reporting portion. Review Source NS Nataraj S. CTO Information Technology and Services Used the software for: 2+ years ### "Simplified Payables and Expense Solution" August 5, 2021 5.0 Pros Document forwarding. Expense data extraction from submitted bills, it reduces lot of effort. Cons Expense mobile app is not user friendly. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review Source David W. Managing Principal Financial Services Used the software for: 2+ years ### "Zoho Books is awesome for the solopreneur" July 20, 2021 5.0 allows me to organize transactions and know my numbers to effectively forecast in my businesses. Pros I like most that integrates with other products in the Zoho One Suite. This makes it very easy to implement and use daily. Cons Just like with any new software, there is a learning curve. While this took some time for me to learn and customize the software, I was able to get the hang of it. Review Source VR Verified Reviewer Finance Accounting Used the software for: 1-2 years ### "Zoho the best small business accounting software with great CRM integration" April 25, 2019 5.0 Our business has enjoyed servicing clients who use Zoho. A great software to work with. Pros Zoho is cloud based therefore all your team members can work from anywhere. even from their cellphones. comes with inventory management and other management tools for customer support and management. It is easily integrated with ecommerce platforms specifically shopify. Being cloud based we do not have to do back ups for Zoho clients. Cons Zoho has a very low pricing structure in the first year which then increases very much in the second year onwards. Review Source VR Verified Reviewer Company Secretary Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Office of LF" April 30, 2023 5.0 Pros Invoices are what I mainly do on , it's easy to use when requirements are in order and it has integrated easily into my government supported business, in PNG. Cons It too regulated and there more cons then pros to basic features like invoicing. I still use it though because of the professional look it has. Review Source VR Verified Reviewer CEO Accounting Used the software for: I used a free trial ### "One of the best solution for starters. " June 10, 2022 4.0 My experience with : Stable. Besides my previous critic comments this solution delivers so is a matter of operational styles (I prefer other solutions). Pros I like the most the scalability that the Zoho suite offers, not only , but the native integrations with other modules. I.E. Zoho Desk, Zoho Recruit, etc. Cons I like the least the the UX is very bland giving me the impression that they are not focused on a particular delivery philosophy, just cover the whole app spectrum for the sake of covering it. (Incurring in future technical debt). Review Source BC Briana C. Accounts Payable Manager Retail Used the software for: 6-12 months ### "Zoho Books - AP" December 12, 2022 4.0 I love it. Easy to use and everything is in 1 place. It seems to integrate well with banks and other software as well. Pros It has so many functions. I came from a place that had 3 different softwares to manage financials. This has everything in 1 place. Cons Now that things are web-based when the wi-fi goes out I can't use the software. Review Source DC David C. Investigator Security and Investigations Used the software for: 1-2 years ### "Price hike" May 22, 2023 4.0 Pros The mobile app is great, doesn't make me want to scream or cringe. Everything feels as though it's exactly where I need it to be and in the order I'll be using it, mostly.Tons of options for reports and forms. Integrates with Zoho CRM. Time tracking and inventory tracking put some icing on the cake. Cons I do not like the time tracker, it only works through linking to a task. I have never been satisfied with Zoho support. Another thing people - there aren't many accounting partners to pick from. Ironic... and problematic. WAS priced so well that you couldn't beat it, however now they've hiked it up along side Everest. Review Source Ummar H. Student Higher Education Used the software for: 2+ years ### "The turnkey solution for small businesses and firms" May 17, 2018 5.0 Creating invoices on daily basis and recording expenses as well as vendor bills and recurring expenses. provide a very easy way to audit accounts too. Pros It's cloud-based very lightweight and overall user interface is very nicely designed which is also aesthetically pleasing. Cons I didn't find payroll module inside . Also the integration of local SMS API using webhooks is not fully possible. Review Source JW Jaime W. Owner/Photographer Photography Used the software for: 2+ years ### "I have been using Zoho for years" November 25, 2016 5.0 When I first started my photography business I needed an invoicing program and I stumbled upon Zoho in my search. It had everything I wanted and was free. Here I am 6 years later still using it. Back then I only needed Zoho Invoice, but through the years I needed more organization than the invoicing program offers so I upgraded to . At that time I didn't realize that it wasn't truly it an upgrade, but rather a switch from one to the other. I was being double charged. It was a bit challenging contacting Zoho support (in 2013), but once I did they were happy to fix the problem and refund my duplicate payments for the two months prior. Setting up Zoho Books was a bit challenging and my only true complaint about Zoho is that the support system is very much lacking. I struggled to reach Zoho Support. When I finally did they were helpful, but it is a challenge to actually ever reach anyone. Other than that Zoho is AMAZING. I have referred MANY friends to this program through the years. Pros Ease of use Cons Customer Support and the lack of detail in payments received. My bookkeeper struggles to reconcile my PayPal payments because the fees aren't identified. Review Source Amogha B. Human Resources Manager Chemicals Used the software for: 1-2 years ### "Excellent Software" February 15, 2019 5.0 Happy and feel worth buying it and successfully renewed it for 2nd year. Pros Excellent software for beginners like us......very easy to use. My company name is Datta Bio Organics and using for past 2 years now. easy GST filing. Ledger creation and invoices, PO, purchases made really easy. Cons Banking records do not work seamlessly. Struggling for past 7 months have my feeds error sorted but in vain. Separate entries for JV & contra is preferred. Bill template with seal would be preferred. use to DSC would be preferred to sign invoices. Review Source MH Mitch H. Owner Marketing and Advertising Used the software for: 2+ years ### "Excellent Accounting Software for Small to Medium Size Businesses" January 8, 2021 5.0 Pros I use as part of my Zoho One subscription. Zoho is integral in the operation of my business. I have found these tools to be comprehensive, powerful, and relatively easy to learn and use. Zoho Books is certainly no exception. I love the automation tools and customization options. Support is also prompt and efficient. Cons If I wasn't part of Zoho One, I'm not sure I ever would have discovered or used Books. Though it is a great option, I'm not sure how it compares with other modern bookkeeping software. I haven't examined the market recently. Review Source David T. Media and Content Developer Computer Software Used the software for: 1-2 years ### "Great Tool For Suite Users" July 29, 2019 5.0 We are running all of our books for our small business with . It is simple to sync bank accounts and credit card accounts, and quickly categorize expenses, and run reports. Pleased with results. Pros Very simple to categorize funds, connectivity with other tools in Zoho Suite. Cons Anytime a new vender is updated to an expense item, the screen needs to be reloaded and refreshed before that same vender can be selected for another item. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books Pricepoint and accessibility Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Better accessability, and price point for us. Review Source Manjur A. Partner Financial Services Used the software for: 2+ years ### "Feature Rich Cloud Accounting Tool for Small businesses" March 28, 2018 3.0 Pros A host of features including Workflows can make the life of entrepreneurs and Accountant easy if integrated properly. zoho platform provides a lot of apps options which can be integrated with books to make processes automatic Cons It literally lacks capabilities in terms of Reporting, maybe that is due to they have a standalone app as Zoho reports. Review Source DK Deepanshu K. Manager - Sales and Operations Renewables & Environment Used the software for: 2+ years ### "Zoho Books - A perfect software for accounting" August 11, 2021 5.0 Pros Billing, payment management and invoicing are most important features. It is very easy to use or adopt even if person is not well trained over it Cons I feel that invoice templates and their customization could me more simpler Review Source KV Kobus V. Director Financial Services Used the software for: 1-2 years ### "Easy to use" May 15, 2023 4.0 Pros The implementation and easy understanding of system makes the product a must have for small businesses. Cons Not much to complain about. The product is easy and great as is. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.