# Page 2 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Books the right Purchasing solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (673) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Books ## Showing most helpful reviews Showing 26-50 of 673 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NHH Nguyen H. H. Deputy Service Manager Facilities Services Used the software for: 2+ years ### "Steady in keeping track and managing the money." June 7, 2026 4.0 It is a hands-on application for managing the finances in a medium-sized team. It's helped us to be able to organize payments, contracts, invoices without paperwork amassing. On a few occasions when we have had issues, customer support have been quick to assist. It is a good choice for a few things but there are a few things that needs improvement, and it is excellent especially for companies that desire the best value for their money without unnecessary hassles. Pros With , we've streamlined our service contract management and client billing process. I really enjoy the fact that it is possible to customize invoices according to distinct customer contracts, with both recurring and one payment. The bank feed connection has saved us hours a month working on reconciling transactions. It's got everything that we need for a small team like ours for the price. Cons Sometimes there are little glitches when switching between reports/exporting. We would also like to see the mobile application have more editing functionality, so you can edit an invoice on-site when working remotely. Customizing reports could be more flexible at times, but it's not a dealbreaker. Certain operations such as importing bulk data are a bit cumbersome. Review Source KT Karen T. Office Manager Construction Used the software for: 1-2 years ### "Zoho is great! Give it a try" December 3, 2025 5.0 I started using Zoho for it's affordability and decided to keep it for it's simplicity. Zoho does what I need it to do. The feature I like most is the Estimating and Invoicing. I can keep track of all my clients on one place. Pros I like how affordable is, this is a great tool for a small business. Zoho is very user friendly and has costumer support when needed. Cons Everything you need to run your business is in Zoho. I do with there was a way to integrate it with other roofing softwares (or maybe there is and I haven't figured out a way yet) Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) We switched due to Zoho being very affordable. We stayed for it's functionality and invoice management capacity. Review Source GK Girish K. Owber Food & Beverages Used the software for: 1-2 years ### "Extremely poor flexibility or help for Small businesses. Need manual accountant" January 9, 2026 2.0 very poor support. No desire to even show how a feature works. Just point to documentation and leave you high and dry No customization capability No automation tools Everything is manual Pros The tagging of transactions to different projects Meant mainly for medium and large companies with separate accounts dept Cons Not able to handle credit card merchant statements, with the government rules. for e.g. for transactions less than 2000 the MDR is not charged GST. There is no way to handle that other than doing manual entry for each transaction. For a retail business with 1000 transactions a day, doing this is really bad. Zoho support has no solution for this. Alternatives considered [Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Reason for choosing Zoho Books I thought Zoho would be flexible and efficient. It is did not turn out that way. Wish I had taken Tally Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They went out of business in India. They left no choice. Review Source VR Verified Reviewer Growth Head - Sales Information Technology and Services Used the software for: 2+ years ### "Excelled Software - Zoho Books" April 1, 2026 5.0 Very friendly software, great UI and easy to use. Customer service is also very prompt and helpful team. Pros It’s genuinely one of the easiest tools to get started with — very intuitive, even for someone who isn’t from a finance background. What stands out is the value for money; you get a lot of functionality without it feeling overly complex or expensive. It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage accounting today. The flexibility to customize based on business needs is a big plus, and most clients already trust and relate to the brand, which makes adoption much smoother. Cons Customization cost can go up at times. There has to be different plans that has to be subscribed to for the customisation to work Review Source Christian N. Président Internet Used the software for: 2+ years ### "Le service se dégrade" May 29, 2025 2.0 Globalement, j’étais satisfait de . Je le recommandais même à d’autres entreprises. Malheureusement, mon opinion a changé au fil des deux derniers mois, en raison du problème non résolu et du manque de suivi efficace de la part du support. Pros est une bonne application de tenue de livres et de facturation, bien adaptée aux réalités du Québec et du Canada, tant pour les clients que pour les fournisseurs. Cons Le système de récupération des transactions bancaires est bloqué depuis maintenant deux mois. Chaque fois que je relance le support de , on me répond que le problème a été escaladé et qu’il s’agit d’une priorité. Malheureusement, ces réponses semblent standardisées et ne m’apportent aucune réelle mise à jour sur l’avancement du dossier. J’ai également vérifié auprès de partenaires d’affaires au Québec qui utilisent Zoho Books, et tous rencontrent le même problème depuis environ deux mois. Il semble donc s’agir d’un enjeu généralisé, ce qui rend la situation encore plus préoccupante. C’est franchement exaspérant de ne pas avoir de solution après tout ce temps, d’autant plus qu’il s’agit d’un service pour lequel je paie. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reason for choosing Zoho Books Parce que j'utilisais déjà Zoho Invoices. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) J'utilisais un trop vieille version qui n'avais plus de mises à jour. Review Source Raj Shekhar S. Cofounder Information Technology and Services Used the software for: 1-2 years ### "Good tool for mid sized businesses" December 20, 2025 4.0 It has been very consistent to use it. Their has been no product failures or issues, and new features are regularly rolled out too. Pros The ease of usage. I never needed a customer support of any kind. The pricing is also appropriate for mid sized businesses. Cons The currency change features are complex. In the same way, making customisations to the invoice format can be a little confusing too. Review Source CC Charles C. President and CEO Computer Software Used the software for: 1-2 years ### "Zoho Books a complete solutions especially with Zoho Billing" April 30, 2025 5.0 It's a complete solution. I also have automated billing I utilize with Zoho Billing and it integrates perfectly. The automated bills get charged and it records the results and if it's paid automatically in . Pros Integration with so many other different apps Zoho has in addition to the 3rd party apps. I particularly use the Zoho Billing app they have to bill customers automatically each month and the results are auto-recorded in . I had to do that manually before with other software. Cons There were slow to integrate with well known vendors for payroll like Gusto likely because they were coming out with their own implementation of payroll, which is now available for all 50 USA states. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Intuit quit innovating for the desktop versions of Quickbooks. Review Source Response from Zoho June 17, 2025 Hello Charles - Thanks for your review. We are glad you enjoy using Zoho Books and Zoho Billing. Please feel free to reach out to us at support@zohobooks.com for any queries. LT Luke T. Director and Tutor Education Management Used the software for: I used a free trial ### "Software that does what it says and runs rather well" June 9, 2025 4.0 A good piece of software that does what you need it to, but perhaps more suited to small - medium businesses rather than sole traders as quite complex. No real issues, but I did decide to choose an alternative software as it suited my sole trader needs more for a good price. Pros It was really useful to be able to link my bank account to the software so that I didn't need to import all of my ingoing/outgoing transactions manually. It also gives a good overview of your profits/expenses/gross profit. Cons It was a bit more complicated to navigate than Quickbooks and automating recurring invoices felt a bit fiddly and over-complicated. Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place, despite refreshing the feed. I like to log my income/expenses the moment the transaction goes through to keep on top of my books. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books I thought that Quickbooks was over-priced. However I did then switch back to Quickbooks in the end. Review Source Response from Zoho June 17, 2025 Hi Luke - Thanks for your detailed review. We are working on certain product enhancements that will address some of your feedback. We hope you give us another try in the future. CN Christian N. It manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Gestione contabile semplice ed efficiente " June 3, 2025 3.0 Esperienza positiva: il software ha semplificato la gestione contabile e la fatturazione, con funzionalità utili anche per PMI. Pros Vantaggi: Interfaccia intuitiva, automazioni contabili efficaci e ottima integrazione con altri strumenti. Cons Gli svantaggi riscontrati sono: Reportistica personalizzabile limitata e supporto tecnico non sempre rapido. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books L’ho scelto per il Miglior rapporto qualità prezzo Review Source Response from Zoho June 17, 2025 Hello Christian. Thanks for your review. Please reach to us at support@zohobooks.com if you have any queries. AC Alice C. Sales and Digital Marketing Executive Consumer Electronics Used the software for: 1-2 years ### "Zoho Books; Making sales process efficient and easy" January 31, 2025 5.0 I have loved working with Zoho since it make my work life very simple, turning a quotation to an invoice is all a matter of just clicking a button Pros The fact that I can create a quotation and send it directly from zoho without having to download then create an email and attach it Cons The fact that you can not edit customer details when you are invoice such as changing the name if it was a quotation. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books it was cost friendly as compared to Odoo Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks can be too complicated and hard to learn for new people Review Source Response from Zoho March 20, 2025 Thanks for your review, Alice. We are here to make business financial management easier and we are glad that you are experiencing it! :) DB Delfina B. Global Finance Manager Marketing and Advertising Used the software for: 2+ years ### "A great tool to use" January 2, 2025 3.0 I use daily to issue invoices for my clients. I´ve created my data base and from there, I create the invoices, record payments, set payment reminders, and create some reports to keep my AP well organized. Pros It is quite intuitive and well-organized. I like that you can easily find the customer and jump from one place to another. Also, it is customizable, for example, it helps me a lot to set payment reminders for my clients. Cons There are some limitations in terms of reporting. If you want to see old data, you can´t do it, and that´s a bit annoying. In addition, the currency exchange rates sometimes are not accurate. Alternatives considered [Own](https://www.capterra.com/p/150184/OwnBackup/) Reason for choosing Zoho Books I prefer to use a tool that was designed for that and not create from scratch something that is not part of my company's business Review Source AV Alisodai V. Proprietor Construction Used the software for: 6-12 months ### "Don't go with Zoho Books for your accounts" October 3, 2025 1.0 Pros This is not useful. Initially they will tell all the features are free. After buying everything we have to pay extra amount. Cons Customer support is very poor. They were unable to give any solution for my problem even after 7 months time. Don't go with . Review Source RD Roshan D. Administration Officer Business Supplies and Equipment Used the software for: 1-2 years ### "Zoho Book : All time Winner " February 15, 2025 5.0 This program has made my work experience really efficient. Easy to track and keep records. Pros Its definitely the features and fits my requirement Cons Actually nothing. It is fantastic tool / program. Review Source Response from Zoho March 20, 2025 Thanks for your review, Roshan. We are glad that you like using our product. Please reach out to us at support@zohobooks.com if you have any queries. SG Sally G. Customer Service Auditor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great platform" July 23, 2025 5.0 I used it for a short period of time on a previous job, but I did like that it has so many features, everything a small business needs like invoicing, expense tracking, inventory, time tracking. It's great. Pros I love that it's so easy to use, even for people like me who are not accountants. The interface is clean and clear. Cons I don't like the limitations for users outside of United States. Some features don't work if you are not in the US. Review Source DG Derek G. Owner Accounting Used the software for: 1-2 years ### "Excellent for accounting and financial tracking" April 2, 2025 5.0 Why I found it the best accounting tool is that it gives affordable pricing for comprehensive features Pros Simple to navigate, time tracking for every task, and easy integration into Zoho Mail and CRM Cons It may be a bit complex to automate workflows without an external tool Review Source Response from Zoho June 17, 2025 Hello Derek - Thanks for your review. We are glad you enjoy using Zoho Books. Please feel free to reach out to us at support@zohobooks.com for any queries. RF Rose F. Company secretary Civil Engineering Used the software for: 2+ years ### "Zoho books review for small business" December 6, 2024 5.0 Pros Efficiency of use. Functions are easy to see and utilise. Cons The pricing and subscriptions. Sometimes the feedback was slow Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Zoho Books Professional reviews from other business owners Review Source VR Verified Reviewer COO Consumer Goods Used the software for: Less than 6 months ### "Account For All Kind of Companies" January 7, 2025 5.0 Pros combines quoting, invoicing in a very efficient way. I love the waste option of opportunities to adapt things like templates to automate as much as possible and safe time. Cons The UX can be overwhelming at the beginning, but you get adapted over time. Review Source AP Ashmita P. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Superbly cool to automate recurring invoices to avoid interruptions of services." November 20, 2024 5.0 Superbly effective to automate reccuring invoices and payments. Pros Admiration for automating reccuring payments and invoices. Straight forward and ease of use. Cons Explicably cool for tax compliance and automatic calculations. Review Source JK Jeyagowri K. Tutor Education Management Used the software for: Less than 6 months ### "User friendly" June 16, 2025 5.0 Great experience to use and highly recommended. Worth of buying it. User friendly approach. Pros Easy to maintain accounts. It is easy to maintain inventories and generate Purchase Orders. Affordable cost- wise. Cons No negatives found. I find out easy to use from first time and reports are made accurately as output. Review Source Response from Zoho June 17, 2025 Hello Jeyagowri - Thanks for your review. We are glad you enjoy using Zoho Books. Please feel free to reach out to us at support@zohobooks.com for any queries. Alfredo J. Consultant Information Technology and Services Used the software for: 1-2 years ### "Easy peasy accounting platform" September 21, 2024 4.0 I’ve been using Zoho books for over a year successfully. I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs. I enjoy how it integrates with their expense tracker and with PayPal. Pros Easy to use platform with all the basic features for accounting. Cons User interface can feel a bit dated at times which makes it a bit difficult to do frequent tasks. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books At the time I only needed accounting and the pricing was more appealing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) My QB account was cancelled for undisclosed (by them) issues after asking for sensitive data using a Google Form! I couldn’t even recover my data, but at least they refunded a couple months “service” Review Source TS Tiffany S. Database administrator Logistics and Supply Chain Used the software for: 1-2 years ### "Has become our favourite " November 30, 2024 4.0 Pros I experimented this tool through installation and setup and I can say it easy and simple to setup and install in an organization and get started. Cons Not much challenges faced since when one occurs their support helps in solving Review Source CS Connor S. Brokerage Operations Associate Financial Services Used the software for: 1-2 years ### "Fantastic for Invoicing" October 11, 2024 5.0 We have used to manage and send invoices for a few years now. It has kept us very organized with our payment collection process. Pros The invoices module in and very well laid out and easy to use for people who are new to these kinds of platforms. Cons The payment processing application that we use is currently not integrated with which creates a bit more manual work for us. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We are existing Zoho customers so we thought that another Zoho app would integrate in our system better. Review Source DD Danya D. Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Using Zoho Books" October 30, 2024 4.0 Pros It is very interactive. The availability of a free plan A good alternative to other major accounting software. Excellent customer portal Easy to use Cons Maximum users should be more than 10 A better support Review Source JK Joe K. CEO Accounting Used the software for: Less than 6 months ### "Would be the top bookkeeping software with a few additional features" December 18, 2024 4.0 It's an amazing software for those who don't have the 2 mentioned issues Pros Price beats all other bookkeeping leaders. Features are amazing specifically client portal. Integration with CRM Cons Lack of Undeposited funds feature. Lack of sub-items Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We started using Zoho CRM, and integrated with Zoho CRM Review Source DS DAMON S. Director Marketing and Advertising Used the software for: Less than 6 months ### "Moved from Zoho Invoice to Zoho Books" August 29, 2024 5.0 Moved over to from Zoho invoice to better manage my finances. Definitely worth the migration Pros Marking the cost against my product items. Cons Uncleared notifications on the app that I just can’t seem to clear Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books I chose Zoho because of the simplicity of the Zoho suite of products. Switched from [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) To better understand my finances, for the reporting and to manage my expenses better. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.