# Zoho Books Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Zoho Books Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Zoho Books Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/163115/Zoho-Books --- # Zoho Books Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2025 Written byAmita Jain Amita Jain Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. [See bio & all articles](https://www.capterra.com/resources/author/ajain/) Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Books Zoho Books Overview: ### Key takeaways Insights from verified Capterra reviews Zoho Books helps small businesses manage invoicing, accounting, and financial reporting with minimal setup. It’s most used by finance leads and owners in service-based firms. Reviewers highlight its ease of use and invoice automation, though bank reconciliation and support responsiveness are common drawbacks. Recent updates like cash flow forecasting and vendor portals show a clear push toward smarter financial control. ### Our verdict The platform offers strong value for small businesses that want to automate core accounting tasks without investing in complex systems. While its invoicing and reporting tools are well-rated, buyers should expect trade-offs in areas like payroll and reconciliation. The platform’s value grows with usage, but teams handling high-volume entries or needing fast support may face friction. Overall rating Based on 672 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Pros & cons Streamlined user experience Effortless initial configuration Slow and inconsistent support Unreliable bank connectivity Starting price $20 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho Books alternatives If Zoho Books feels limited due to its interface style, reporting depth, or support responsiveness, you may want to explore other accounting tools that better align with your workflow preferences, data volume, or integration needs. Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,281)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,297)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163115/Zoho-Books/alternatives/) ## Who uses Zoho Books? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined user experience 93% positive reviews out of 73 Most reviewers describe ease of use as saving time, simplifying tasks, and supporting quick learning. Slow and inconsistent support 40% negative reviews out of 110 Some users say customer support is unresponsive, difficult to reach, and often fails to resolve issues promptly. Kirti V developer, 11 - 50 employees. "Zoho Books offers limited support options, which may be frustrating for users who require immediate assistance." Effortless initial configuration 92% positive reviews out of 38 Most reviewers indicate setup is straightforward, fast, and manageable even for those with limited experience. Unreliable bank connectivity 45% negative reviews out of 60 Some users report bank reconciliation is hindered by broken feeds, missing transactions, and lack of essential functions. Immaculate L Finance Director, 201 - 500 employees. "The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers." Comprehensive financial oversight 92% positive reviews out of 36 Most reviewers find financial management features helpful for tracking cash flow, generating reports, and organizing finances. Miguel P Financial Advisor, 51 - 200 employees. "Zoho Books is a reliable and comprehensive platform for enterprise financial management." Persistent software glitches 73% negative reviews out of 41 Most reviewers report bugs and issues persist, causing confusion, slowdowns, and unresolved problems over extended periods. ## Zoho Books's interface It offers a clean layout with straightforward navigation, especially for tasks like invoice creation and tracking. Users highlight its visual clarity and logical workflow, though some mention occasional lag and friction when managing high-volume entries or batch imports. 2+ Amita Jain Zoho Books is easy to get around—especially for everyday tasks like sending invoices or checking transactions. But if your team deals with lots of entries or batch uploads, you might hit some slow spots and spend more time reviewing things manually. Ease of Use 4.4 (630) 4.4 Based on 630 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Amita Jain Zoho Books makes invoicing feel more like checking off a to-do list than crunching numbers. These top-rated features help your team move faster, stay organized, and keep finances clear without needing deep customization. Features 4.3 (623) 4.3 Based on 623 reviews Reviewers rated these Zoho Books features the highest. Our commentary is based on reviewer sentiment and collective feedback from all published reviews. Invoice creation 4.7 (67) 67 reviewers rated this feature You can quickly create invoices using customizable templates and automated workflows. Convert estimates or sales orders directly into invoices, add branding, taxes, and set up recurring billing. Some teams mention minor bugs after updates, but overall, it’s a fast and flexible tool. Invoice history 4.6 (48) 48 reviewers rated this feature Your team gets real-time access to past invoices for tracking payments, generating reports, and handling customer queries. It’s especially useful for audits, follow-ups, and financial oversight, with automatic record storage and modification tracking. Income and balance sheet 4.4 (62) 62 reviewers rated this feature You can generate customizable financial reports to assess company health and performance. The clarity and completeness of data help during tax season, though some teams feel it lacks certain functions compared to competitors. Online invoicing 4.3 (67) 67 reviewers rated this feature Allows users to send invoices in real time and receive payments online, improving cash flow and reducing delays. Features like automatic reminders and integration with inventory tools are praised for speeding up the billing cycle. Billing and invoicing 4.3 (106) 106 reviewers rated this feature Simplifies recurring billing, payment reminders, and late fee automation. It’s accessible for beginners and useful for organizing billing data, though some report issues with batch imports and recurring price updates. Invoice processing 4.2 (60) 60 reviewers rated this feature You can streamline invoice creation from estimates, set recurring schedules, and clone entries for similar transactions. Centralized management and inventory integration make it efficient, though invoicing against client POs could be smoother. Project profitability 0 reviewers rated this feature Track income, expenses, and time spent on each project to assess profitability in real time. This feature helps businesses monitor margins, compare budgeted vs. actual costs, and make informed decisions about resource allocation and pricing strategies. Cash flow forecasting 0 reviewers rated this feature Predict future cash positions based on historical data, open invoices, and upcoming bills. It enables better planning for expenses, investments, and funding needs, helping businesses avoid shortfalls and maintain financial stability. Self-service vendor portal 0 reviewers rated this feature Vendors can log in to a dedicated portal to view purchase orders, upload invoices, and track payment status. This reduces back-and-forth communication, improves transparency, and streamlines the accounts payable process. Advanced inventory 0 reviewers rated this feature Manage multiple warehouses, track items by serial or batch numbers, and sync inventory across online sales channels. Businesses can automate reordering, monitor stock levels in real time, and ensure accurate fulfillment across locations. Progress invoicing 0 reviewers rated this feature Bill clients incrementally as project milestones are completed. This helps improve cash flow and aligns revenue recognition with actual work delivered, offering more accurate financial tracking. Smart bill pay automation 0 reviewers rated this feature Automate vendor onboarding, bill scanning, approval workflows, and batch payments. This streamlines accounts payable and reduces manual entry errors. Unified 1099 & W-9 management 0 reviewers rated this feature Collect W-9 forms, distribute 1099s, and file directly with the IRS from within Zoho Books. This simplifies compliance processes and reduces reliance on external tax tools. Fixed asset management 0 reviewers rated this feature Track asset lifecycles, calculate depreciation, and manage disposals with automated reporting. This helps businesses maintain accurate records and make informed decisions about capital investments. All key features (110) Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 75.00% of 24 reviewers that rated this feature as important or highly important Track money owed to a company's creditors/suppliers 59.26% of 27 reviewers that rated this feature as important or highly important Track outstanding invoices and the money owed from clients 48.28% of 29 reviewers that rated this feature as important or highly important Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. 0% of 0 reviewers... Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) 0% of 0 reviewers... Manage multiple warehouses, track items by serial or batch numbers, and sync inventory across online sales channels. Businesses can automate reordering, monitor stock levels in real time, and ensure accurate fulfillment across locations. 0 reviewers rated this feature Application programming interface that allows for integration with other systems/databases 50.00% of 4 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 42.86% of 7 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 66.67% of 9 reviewers that rated this feature as important or highly important This aspect helps you link bank accounts, import statements, and match transactions easily. Reviewers appreciate the automation and time savings, though some mention the process can be confusing or buggy and wish for more clarity and smoother operation. 60.00% of 80 reviewers that rated this feature as important or highly important Track billable hours and/or non-billable expenses for work performed 80.00% of 5 reviewers that rated this feature as important or highly important You can automate recurring invoices, set reminders, and manage all billing in one place. Some users say it’s simple to use and easy for beginners, but a few report issues with batch imports, recurring pricing updates, and slow support response. 58.18% of 110 reviewers that rated this feature as important or highly important Simplifies recurring billing, payment reminders, and late fee automation. It’s accessible for beginners and useful for organizing billing data, though some report issues with batch imports and recurring price updates. 106 reviewers rated this feature Gateway through which end users can view past bills and pay current invoices 0% of 0 reviewers... Create budgets based on historical data and future projections 0% of 0 reviewers... Predict future cash positions based on historical data, open invoices, and upcoming bills. It enables better planning for expenses, investments, and funding needs, helping businesses avoid shortfalls and maintain financial stability. 0 reviewers rated this feature Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period 200.00% of 1 reviewers that rated this feature as important or highly important Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances 66.67% of 3 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price 0% of 0 reviewers... Private online space that lets businesses securely share documents and provide information access to clients 0% of 0 reviewers... Tracking, calculating, and paying commissions and earnings to employees 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 20.00% of 5 reviewers that rated this feature as important or highly important Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting 100.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. 70.00% of 20 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 0% of 0 reviewers... Track, store, and access client contracts or licenses 0% of 0 reviewers... Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. 0% of 0 reviewers... Manage budgets, track and optimize spending and align capacity to workload demand 0% of 0 reviewers... Reports that show customers their invoices, payments, and balance on the account 0% of 0 reviewers... Customize data fields to support various needs and use cases 0% of 0 reviewers... Invoices that can be tailored according to company's branding, payment terms and personalized information 76.47% of 17 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 80.00% of 5 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import and export data to and from software applications 72.73% of 11 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy 100.00% of 12 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronically collect payments for goods or services 75.00% of 8 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement 42.86% of 7 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 56.25% of 64 reviewers that rated this feature as important or highly important Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 75.00% of 16 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 57.69% of 52 reviewers that rated this feature as important or highly important Track asset lifecycles, calculate depreciation, and manage disposals with automated reporting. This helps businesses maintain accurate records and make informed decisions about capital investments. 0 reviewers rated this feature Primarily serving architecture, engineering, and construction industry professionals 0% of 0 reviewers... Specifically designed to address the needs of law firms and legal departments 0% of 0 reviewers... Intended for medical use such as diagnosis, treatment, and consultation 0% of 0 reviewers... For realtors, real estate investors, property managers, and other real estate professionals. 0% of 0 reviewers... Designed for small businesses 0% of 0 reviewers... Designed to be used by trucking businesses 0% of 0 reviewers... Centralized accounting record which tracks all financial transactions 56.25% of 80 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time 67.19% of 64 reviewers that rated this feature as important or highly important You can generate customizable financial reports to assess company health and performance. The clarity and completeness of data help during tax season, though some teams feel it lacks certain functions compared to competitors. 62 reviewers rated this feature Monitor product stock levels 0% of 0 reviewers... Track and manage inventory levels to maintain proper supply 54.55% of 11 reviewers that rated this feature as important or highly important You can quickly create invoices using customizable templates and automated workflows. Convert estimates or sales orders directly into invoices, add branding, taxes, and set up recurring billing. Some teams mention minor bugs after updates, but overall, it’s a fast and flexible tool. 67 reviewers rated this feature Your team gets real-time access to past invoices for tracking payments, generating reports, and handling customer queries. It’s especially useful for audits, follow-ups, and financial oversight, with automatic record storage and modification tracking. 48 reviewers rated this feature Captures invoice data and maintains comprehensive records for auditing and reporting purposes 100.00% of 4 reviewers that rated this feature as important or highly important You can streamline invoice creation from estimates, set recurring schedules, and clone entries for similar transactions. Centralized management and inventory integration make it efficient, though invoicing against client POs could be smoother. 60 reviewers rated this feature Software designed for kindergarten through 12th grade schools 0% of 0 reviewers... Access the system via a mobile application 100.00% of 1 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices 0% of 0 reviewers... Manage the accounting and financial aspects of multiple locations or companies in a single location 50.00% of 2 reviewers that rated this feature as important or highly important Manage and handle various international currencies 15.38% of 13 reviewers that rated this feature as important or highly important Allows users to send invoices in real time and receive payments online, improving cash flow and reducing delays. Features like automatic reminders and integration with inventory tools are praised for speeding up the billing cycle. 67 reviewers rated this feature Accept and process online payment transactions 45.83% of 24 reviewers that rated this feature as important or highly important Track employee and task times using internet connection 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases 100.00% of 1 reviewers that rated this feature as important or highly important Allow customers to make a partial payment on an invoice and track remaining debt 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 70.37% of 27 reviewers that rated this feature as important or highly important Reconcile payments with corresponding invoices or orders for accounting purposes 0% of 0 reviewers... A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time 75.00% of 20 reviewers that rated this feature as important or highly important Bill clients incrementally as project milestones are completed. This helps improve cash flow and aligns revenue recognition with actual work delivered, offering more accurate financial tracking. 0 reviewers rated this feature Manage and track financials on a project-to-project basis 25.00% of 12 reviewers that rated this feature as important or highly important Business model that bills clients an amount based on the project/task/job performed 0% of 0 reviewers... Plan and coordinate all the resources, costs and time needed to execute assignments 0% of 0 reviewers... Track income, expenses, and time spent on each project to assess profitability in real time. This feature helps businesses monitor margins, compare budgeted vs. actual costs, and make informed decisions about resource allocation and pricing strategies. 0 reviewers rated this feature Estimate or forecast of a future scenario based on the study of present trends 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 33.33% of 9 reviewers that rated this feature as important or highly important Aligns purchase orders with incoming invoices and receiving reports 0% of 0 reviewers... Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers 58.33% of 12 reviewers that rated this feature as important or highly important Receive data and information in real time 100.00% of 3 reviewers that rated this feature as important or highly important Active reporting of data and metrics 100.00% of 1 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database 87.50% of 16 reviewers that rated this feature as important or highly important A list of customers and their payments due updated on a monthly basis 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 100.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Access work applications remotely, for when working away from the office and/or traveling 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 100.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 57.14% of 14 reviewers that rated this feature as important or highly important Review, approve and cancel requests for goods/services to be purchased 0% of 0 reviewers... Calculation of consumption tax imposed on the sale of goods/services 60.00% of 10 reviewers that rated this feature as important or highly important Vendors can log in to a dedicated portal to view purchase orders, upload invoices, and track payment status. This reduces back-and-forth communication, improves transparency, and streamlines the accounts payable process. 0 reviewers rated this feature Automate vendor onboarding, bill scanning, approval workflows, and batch payments. This streamlines accounts payable and reduces manual entry errors. 0 reviewers rated this feature Track the amount of money spent on a certain product or with a certain supplier 100.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations 0% of 0 reviewers... Create, manage and track all task activities and progression 0.00% of 1 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment 60.00% of 5 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors 0% of 0 reviewers... The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 56.25% of 16 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0.00% of 2 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 57.14% of 7 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 0% of 0 reviewers... Track the amount of time spent on a job or task 0.00% of 1 reviewers that rated this feature as important or highly important Manage, record and track all business exchanges in form of money and its related interactions in the system 100.00% of 1 reviewers that rated this feature as important or highly important Manage bookkeeping for client trust accounts 0% of 0 reviewers... Collect W-9 forms, distribute 1099s, and file directly with the IRS from within Zoho Books. This simplifies compliance processes and reduces reliance on external tax tools. 0 reviewers rated this feature Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 88.89% of 9 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Amita Jain Zoho Books makes invoicing feel more like checking off a to-do list than crunching numbers. These top-rated features help your team move faster, stay organized, and keep finances clear without needing deep customization. Features 4.3 (623) 4.3 Based on 623 reviews ## Pricing Value for money 4.4 (565) Zoho Books’ paid plans start at $15 per organization, per month (billed annually) for up to 3 users. This entry price is well below the average small and midsize business (SMB) accounting software budget of $1,218 per month. Pricing scales with user count and feature access. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/163115/Zoho-Books/pricing/) Free $0.00 It includes: - 1 User + 1 Accountant - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Bank Rules & Reconciliation - Chart of Accounts & Sub-Accounts - Client Portal - Credit Notes - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Zoho Apps - Invoice Customization - Manage 1099 Contractors - Manage Clients - Manage Invoices (up to 1000/Year) - Manual Journals - Multi-Lingual Invoicing - Online/Offline Payments - Other Apps) - Payment Gateways - Recurring Invoices - Reports - Support- Email Standard $20.00 Other,Per Month It includes: - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Bank Rules & Reconciliation - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fetch Bank & Credit Card Feeds via Bank Feeds Provider - Credit Notes - Custom Fields - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 3 Users - Invoice Customization - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Lingual Invoicing - Online/Offline Payments - Payment Gateways - Predefined User Roles - Recurring Expenses - Recurring Invoices - Reporting Tags - Reports - Support - Email - Timesheet and Billing - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Voice - Zendesk) Professional $50.00 Other,Per Month It includes: - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Automatic Exchange Rates - Bank Rules & Reconciliation - Bills - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fh Bank & Credit Card Feeds via Bank Feeds Provider - Contextual Chat - Credit Notes - Currency Adjustments - Custom Fields - Custom Roles - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 5 Users - Invoice Customization - Journal Templates - Landed Costs - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Currency Handling - Multi-Lingual Invoicing - Online/Offline Payments - Payment Gateways - Payments Made - Predefined User Roles - Price Lists - Project Profitability - Purchase Approval - Purchase Orders - Recurring Bills - Recurring Expenses - Recurring Invoices - Recurring Journals - Reporting Tags - Reports - Retainer Invoices for Projects - Sales Approval - Sales Orders - Stock Tracking - Support - Email - Timesheet and Billing - Timesheet Approval - Timesheet - Client Approval - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Vendor Credits - Voice - Workflow Rules (Up to 10) - Zendesk) Premium $70.00 Other,Per Month It includes: - 10 Custom Modules - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Automatic Exchange Rates - Bank Rules & Reconciliation - Bills - Budgeting - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fh Bank & Credit Card Feeds via Bank Feeds Provider - Contextual Chat - Credit Notes - Currency Adjustments - Custom Buttons - Custom Domain - Custom Fields - Custom Reports - Custom Roles - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 10 Users - Invoice Customization - Journal Templates - Landed Costs - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Currency Handling - Multi-Lingual Invoicing - Multi-Transaction Number Series - Online/Offline Payments - Payment Gateways - Payments Made - Predefined User Roles - Price Lists - Project Profitability - Purchase Approval - Purchase Orders - Recurring Bills - Recurring Expenses - Recurring Invoices - Recurring Journals - Related Lists - Reporting Tags - Reports - Retainer Invoices for Projects - Sales Approval - Sales Orders - Stock Tracking - Support - Email - Timesheet and Billing - Timesheet Approval - Timesheet - Client Approval - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Twilio) - Validation Rules - Vendor Credits - Vendor Portal - Voice - Webtabs - Workflow Rules (Up to 200) - Zendesk - Zoho Sign Elite $150.00 Other,Per Month It includes: - Dashboard customization - Manage warehouses - Composite items - Track serial numbers - Batch tracking - Print shipping label - Track shipments - Connect online sales channels (Etsy, eBay, Amazon) Ultimate $275.00 Other,Per Month It includes: - Revenue recognition - Add and track KPIs for your business - Analyze Zoho Books data along with other data sources - Collaboratively create reports with colleagues - Embed reports in web sites/applications Value for money 4.4 (565) 4.4 Based on 565 reviews ## Integrations Zoho Books connects with native and third-party tools across finance, customer relationship management (CRM), eCommerce, and communication. These integrations help your team streamline payments, manage customers, and sync emails more easily. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Amita Jain Senior Content Analyst The platform integrates with tools like Zoho CRM, PayPal, Wave, and Zoho Invoice. This helps reduce manual entry, sync customer data, and speed up quote-to-cash cycles, especially when managing recurring invoices or vendor communications. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (544) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (544) 4.2 Based on 544 reviews ## User reviews Overall rating 4.4 Based on 672 reviews Filter by rating 5(375) 4(225) 3(45) 2(13) 1(14) Mentioned topic Sorted by most recent AU Anonymous User Growth Head - Sales Information Technology and Services ### "Excelled Software - Zoho Books" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 1, 2026 Very friendly software, great UI and easy to use. Customer service is also very prompt and helpful team. Pros It’s genuinely one of the easiest tools to get started with — very intuitive, even for someone who isn’t from a finance background. What stands out is the value for money; you get a lot of functionality without it feeling overly complex or expensive. It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage accounting today. The flexibility to customize based on business needs is a big plus, and most clients already trust and relate to the brand, which makes adoption much smoother. Cons Customization cost can go up at times. There has to be different plans that has to be subscribed to for the customisation to work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dylan H. Founder Online Media ### "Solid for non-bookkeepers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Pros Easy to use, multi-currency support, good customer service (although I haven't had to contact anyone in quite some time), easy customizable invoices, nice interface. As someone doing my own books who's not a trained bookkeeper, this software gets the job done. Cons With having to add more customers/vendors to my account over time, the bill has risen quite a bit (CAD$120 back in 2020 to CAD$309 annual today) for essentially the same features. Reporting features can be confusing at times. Searching for transactions can be difficult as you can only seem to search for certain fields that you applied to the transaction. There's no way to search attached invoices or transaction notes for example. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Didn't support multi-currency unless you paid more. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Zoho Books Better multi currency support for a cheaper entry point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Girish K. Owber Food & Beverages ### "Extremely poor flexibility or help for Small businesses. Need manual accountant" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 January 9, 2026 very poor support. No desire to even show how a feature works. Just point to documentation and leave you high and dry No customization capability No automation tools Everything is manual Pros The tagging of transactions to different projects Meant mainly for medium and large companies with separate accounts dept Cons Not able to handle credit card merchant statements, with the government rules. for e.g. for transactions less than 2000 the MDR is not charged GST. There is no way to handle that other than doing manual entry for each transaction. For a retail business with 1000 transactions a day, doing this is really bad. Zoho support has no solution for this. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They went out of business in India. They left no choice. Alternatives considered [Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Reasons for choosing Zoho Books I thought Zoho would be flexible and efficient. It is did not turn out that way. Wish I had taken Tally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raj Shekhar S. Cofounder Information Technology and Services ### "Good tool for mid sized businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2025 It has been very consistent to use it. Their has been no product failures or issues, and new features are regularly rolled out too. Pros The ease of usage. I never needed a customer support of any kind. The pricing is also appropriate for mid sized businesses. Cons The currency change features are complex. In the same way, making customisations to the invoice format can be a little confusing too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Gen Secretary Facilities Services ### "Zoho Books is for the WORLD and for the NEXT GEN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Zoho Books and all Zoho products is designed with great thought at a price which is throw away. All other accounting users should start thinking how they can upgrade themselves. Pros Great value of money, extreme warm and good support, extremely easy to use without the need for any training or support intervention, Payment using Zoho to our vendors is so good, it cannot be overemphasized. Data management is so good, i am uploading all the invoices too in the application. Our customers can see their statement on a real time. Havent experienced any bug, there was one concern which was fixed immediately. and i'd recommend it for both small business as well as large organisation. Cons The bank reconciliation process could be simplified where transaction count is high. It is not a con but Zoho could push more feature in the starter plan :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Karen T. Office Manager Construction ### "Zoho is great! Give it a try" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I started using Zoho for it's affordability and decided to keep it for it's simplicity. Zoho does what I need it to do. The feature I like most is the Estimating and Invoicing. I can keep track of all my clients on one place. Pros I like how affordable Zoho Books is, this is a great tool for a small business. Zoho is very user friendly and has costumer support when needed. Cons Everything you need to run your business is in Zoho. I do with there was a way to integrate it with other roofing softwares (or maybe there is and I haven't figured out a way yet) Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) We switched due to Zoho being very affordable. We stayed for it's functionality and invoice management capacity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kevin V. Product manager Internet ### "Good to handle memberships and connects with the CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 28, 2025 Pros We've used this for 5+ years now, it does the job of managing our memberships we sell. You can create many types of memberships and everything can be linked automatically with Zoho CRM. Cons It lacks a bit of flexibility and the interface is not always clear, you have to dig a bit to find everything you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alisodai V. Proprietor Construction ### "Don't go with Zoho Books for your accounts" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 3, 2025 Pros This is not useful. Initially they will tell all the features are free. After buying everything we have to pay extra amount. Cons Customer support is very poor. They were unable to give any solution for my problem even after 7 months time. Don't go with Zoho Books. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sally G. Customer Service Auditor Health, Wellness and Fitness ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 I used it for a short period of time on a previous job, but I did like that it has so many features, everything a small business needs like invoicing, expense tracking, inventory, time tracking. It's great. Pros I love that it's so easy to use, even for people like me who are not accountants. The interface is clean and clear. Cons I don't like the limitations for users outside of United States. Some features don't work if you are not in the US. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Ewan C. Billing and Accounts Administrator Telecommunications ### "How Zoho Books made recurring billing easier to manage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 22, 2025 We slashed billing mistakes and gained better visibility into cash flow. Our audit was shortened as well, as a result of the clean reconciliation and reporting capabilities. Pros Zoho Books made our recurring invoicing a whole hell of a lot easier. We saved on manual tracking and reduced late payments with automated reminders and payment follow-ups. Cons Bank Feeds will drop from time to time, and re-authentication is necessary to restore. We also had to write a few custom rules for telecom-specific tax logic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163115/Zoho-Books/reviews/) ## FAQs Yes. Zoho Books offers a free plan for businesses with annual revenue under $50,000. It includes basic features like invoicing, expense tracking, and bank reconciliation, making it suitable for solopreneurs and micro businesses. Zoho Books’ paid plans start at $15 per organization, per month (billed annually) for the Standard plan. Higher-tier plans go up to $240 per month and include advanced features like vendor portals, fixed asset management, and analytics. Yes. The Standard plan includes access for 3 users, and higher-tier plans support up to 15 users. You can also purchase add-ons to increase user limits based on your business needs. Yes. Inventory management is available starting with the Professional plan. It includes stock tracking, reorder alerts, and integration with online sales channels in higher tiers. Yes. Zoho Books includes project budgeting, time tracking, and profitability analysis starting with the Professional plan, helping service-based businesses manage client work and billing. Yes. Zoho Books has mobile apps for iOS and Android devices, allowing users to manage invoices, expenses, and reports on the go. Certain features also support offline access. Yes. Zoho Books supports 1099 filing and W-9 collection directly within the platform. It also includes sales tax tracking and e-filing capabilities in its paid plans. Yes. Zoho Books integrates with payment gateways, CRM systems, and email platforms. These integrations help streamline quote-to-cash workflows and reduce manual data entry. Yes. Zoho Books supports multi-currency transactions with automatic exchange rate updates, making it suitable for businesses that operate globally or deal with international clients. Yes. Zoho Books offers free migration support from other accounting platforms. Using guided setup tools, you can import data like contacts, invoices, and transactions. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Zoho Books’ own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Tech Trends 2025: How Businesses in Finance Can Turn to Technology to Fuel Their Growth](https://www.capterra.com/resources/tech-trends-business-software-buying/) Published January 29, 2025 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [How To Keep Books for a Small Business](https://www.capterra.com/resources/how-to-keep-books-for-small-business/) Published March 27, 2024 by [Tayla Carpenter](https://www.capterra.com/resources/author/tayla-carpenter/) ### [6 Top-Rated Tools To Include in Your Accounting Tech Stack](https://www.capterra.com/resources/accounting-tech-stack-tools/) Published December 19, 2023 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) ### [Capterra Value Report: A Price Comparison Guide for Accounting Software](https://www.capterra.com/resources/accounting-software-pricing-report/) Published March 20, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) ### [7 Top-Rated Accounting Software](https://www.capterra.com/resources/top-accounting-software/) Published April 20, 2023 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) ### [What Is Financial Accounting? Types and Examples](https://www.capterra.com/resources/what-is-financial-accounting/) Published February 7, 2024 by [Adam Carpenter](https://www.capterra.com/resources/author/acarpenter/) ### [The 9 Types of Accounting and How They Work](https://www.capterra.com/resources/types-of-accounting/) Published October 28, 2022 by [Allison Hache](https://www.capterra.com/resources/author/allison-hache-guest-contributor/) ### [9 Basic (and New) Accounting Skills You Need for Success](https://www.capterra.com/resources/basic-accounting-skills/) Published June 9, 2022 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Small Business Accounting Tips and Tricks](https://www.capterra.com/resources/small-business-accounting-tips/) Published August 10, 2023 by [Toby Cox](https://www.capterra.com/resources/author/tcoxguest/) ### [6 Accounting Tasks That Can Be Fully Automated](https://www.capterra.com/resources/accounting-automation/) Published February 28, 2024 by [Leaman Crews](https://www.capterra.com/resources/author/leaman-crews-guest-contributor/) ### [8 Questions To Ask Before Hiring an Accountant for Your Small Business](https://www.capterra.com/resources/questions-to-ask-an-accountant/) Published September 27, 2023 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) ### [How To Establish Your Accounting Department Structure](https://www.capterra.com/resources/how-to-establish-accounting-department-structure/) Published February 27, 2024 by [Michelle Harris](https://www.capterra.com/resources/author/mharris/) ### [Bookkeeping vs. Accounting: What's The Difference?](https://www.capterra.com/resources/bookkeeping-vs-accounting/) Published August 3, 2023 by [Adam Carpenter](https://www.capterra.com/resources/author/acarpenter/) ### [Top 3 Accounting Challenges Small Businesses Are Facing](https://www.capterra.com/resources/common-accounting-problems/) Published January 30, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Popular comparisons [QuickBooks Online vs Zoho Books](https://www.capterra.com/compare/163115-190778/Zoho-Books-vs-QuickBooks-Online)[PayPal vs Zoho Books](https://www.capterra.com/compare/163115-207944/Zoho-Books-vs-PayPal)[Abby vs Zoho Books](https://www.capterra.com/compare/163115-268623/Zoho-Books-vs-Abby)[QuickBooks Enterprise vs Zoho Books](https://www.capterra.com/compare/163115-174984/Zoho-Books-vs-QuickBooks-Enterprise)[Xero vs Zoho Books](https://www.capterra.com/compare/120109-163115/Xero-vs-Zoho-Books)[NetSuite vs Zoho Books](https://www.capterra.com/compare/135757-163115/NetSuite-vs-Zoho-Books)[Zoho Invoice vs Zoho Books](https://www.capterra.com/compare/163114-163115/Zoho-Invoice-vs-Zoho-Books)[Wave vs Zoho Books](https://www.capterra.com/compare/163115-178021/Zoho-Books-vs-Wave-Apps)[QuickBooks Online Advanced vs Zoho Books](https://www.capterra.com/compare/163115-189398/Zoho-Books-vs-QuickBooks-Online) [Elorus vs Zoho Books](https://www.capterra.com/compare/152770-163115/Elorus-vs-Zoho-Books)[QuickBooks Desktop vs Zoho Books](https://www.capterra.com/compare/163115-212058/Zoho-Books-vs-QuickBooks-Desktop-Pro)[FreshBooks vs Zoho Books](https://www.capterra.com/compare/142390-163115/FreshBooks-vs-Zoho-Books)[Dynamics 365 vs Zoho Books](https://www.capterra.com/compare/157279-163115/Dynamics-365-vs-Zoho-Books)[Odoo vs Zoho Books](https://www.capterra.com/compare/135618-163115/Odoo-vs-Zoho-Books)[Sage Intacct vs Zoho Books](https://www.capterra.com/compare/76-163115/Intacct-vs-Zoho-Books)[Sage Accounting vs Zoho Books](https://www.capterra.com/compare/163115-168740/Zoho-Books-vs-Sage-One-UK)[TallyPrime vs Zoho Books](https://www.capterra.com/compare/127762-163115/Tally-ERP-9-vs-Zoho-Books)[Refrens vs Zoho Books](https://www.capterra.com/compare/163115-204191/Zoho-Books-vs-Refrens)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)