--- title: "Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163114/Zoho-Invoice/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Zoho Invoice 4.7 (824) [View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Zoho Invoice Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews JR Julie R OwnerFood & Beverages, 2 - 10 employeesUsed the software for: I used a free trial. “What I like most about Zoho invoices is the ability to create custom invoices and send them to my customers.“ November 19, 2025 Eric R MusicianMusic, Self-employedUsed the software for: 1-2 years. “It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a "call" or for a few minutes, which is annoying.“ December 5, 2024 MM Matthew M Summer Talent InternFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Zoho invoice is free for use making it my favorite tool for creating invoices and it makes it easier to track payment.“ November 29, 2025 sk shawna k Executive DirectorManagement Consulting, Self-employedUsed the software for: 1-2 years. “Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices I can't“ June 30, 2025 GS George S Senior RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a cost-effective way to manage billing and payments.“ December 10, 2024 MU Marcos Alberto U ManagerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “On the billing system although it is very complete it can be confusing for some new users, it can be difficult to integrate with other platforms, and integration with Zoho tools increases the cost, as these other tools are treated as a premium feature.“ October 29, 2024 Sarp O FounderComputer Software, Self-employedUsed the software for: Less than 6 months. “It succeeds in meeting all the needs of managing the very basics of accounting like creating and sending a quote, an invoice, and more.“ January 12, 2025 RR Renato R Video ProductionMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “Sometimes it can get complicated to understand all the different features and how they work without having to be an actual accountant.“ January 8, 2025 ## Showing most helpful reviews Showing 1-25 of 824 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alejandro D. Desarrollador de aplicaciones ### "Straightforward, Free Invoicing That Covers All My Needs" November 4, 2026 5.0 It helps me invoice my monthly hours for a company I work with. Invoices are easy and fast to create, so I can easily share them with my contracting company Pros The flow of invoice creation is straightforward, you don't need deep knowledge or understanding on the software to be able to work with it. I have used it for my contractor invoices, and even though it's free, it fulfills all my needs, and helps me keep control of my incomes Cons It doesn't have many integrations, so this can be frustrating if you want to keep on track with CRMs/CSMs. But it's free, so it's understandable. Review Source Owner Used the software for: 3-5 years ### "Amazing Product!!!!!" August 5, 2026 5.0 I have had a great experience with Zoho Invoice, as I use it for my small business with no issues at all. It has definitely helped keep track of business expenses and invoices. Pros I like the accessibility of the app, and that it is not overcomplicated to use. It is definitely setup for someone who doesn't have experience in this type of application. Cons I honestly haven't found anything that I don't like about it. Everything has worked above and beyond the expectations. Review Source Ricki T. Owner Used the software for: Less than 1 year ### "Good free platform, with restricted options" April 28, 2026 4.0 Pros It is a great free tool that makes it super easy to send invoices and collect payments together in one place Cons The inability to use different currencies without upgrading to a higher paying account. I'd rather use something else Review Source Mark Phelps I. Operations Used the software for: Less than 1 year ### "Good for the most part " March 18, 2026 3.0 Overall good but something more simpified would be great. It served the purpose to track reciepts but we ended up switching. Pros Pricing was compedative and you were able to use a lot of functions but there was a learning curve if youve never used it before. Cons There were so man options and pages it was hard to navigate. I think they could work on somthign more user friendly. Review Source Manager Used the software for: 3-5 years ### "Professional interface and good free plan" March 13, 2026 5.0 Pros Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools Cons It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration. Review Source Founder and CEO at PhraseExpander Used the software for: 3-5 years ### "Super simple tool for invoicing" February 20, 2026 5.0 Pros The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices. Cons I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reasons for choosing Zoho Invoice Cheaper and more customizable. Review Source Sherry M. Executive Manager Used the software for: 3-5 years ### "Zoho Invoice easiest to use and inexpensive" January 13, 2026 5.0 Overall Zoho invoice works perfectly with Zoho CRM which our company also uses. We have tried other programs that can take client's payments that work with our payment system, but still use zoho invoice so the client's can understand their invoice. Pros Zoho invoice has been my company's invoice system for over 10 years. It is inexpensive, user friendly and our clients find it the best option we have sampled for being detailed Cons The major con currently with zoho invoice is that we have been unable to integrate a payment system and so we are having to use another program just for that purpose. The other system also has an itinerary built into it as well. We have CRM and Invoice integrated but it does not always sync up quickly. Alternatives considered [WeTravel](https://www.capterra.com/p/163474/WeTravel/) Reasons for choosing Zoho Invoice We actually use both. Wetravel is used for the itinerary it creates and for taking payments whereas Zoho Invoice works with our CRM, is least expensive and has the best invoice for our guests. Review Source Senior immigration Advisor Used the software for: Less than 1 year ### "Invoicing made easier" December 25, 2025 5.0 Pros Zoho invoice is free of charge and it's easy to use the pre made template to create invoce and receipts. Easy add on fields and it allows to state the payment method used. Cons It's not complicated like other similar tools and it requires no training to use. It's intuitive and no comments. Review Source MD Mathew D. Summer Talent Intern Used the software for: Less than 1 year ### "Effortless invoicing. " December 1, 2025 4.0 Pros Zoho invoice is free for use making it my favorite tool for creating invoices and it makes it easier to track payment. Cons Zoho invoice is not complicated because it has a number of templates which are Customizeable making it friendly. Review Source Rohit L. CEO Used the software for: Less than 1 year ### "Amazing and Fun to use" November 28, 2025 5.0 Amazing! All the Zoho products are so much fun to use. The provision of taking payments from the same system is a cherry on the cake. Pros Simple to use and start without having to train yourself. And that its free. All their apps are configurable and very flexible. Cons The fact that the demo account was not upgradable, I had to create a new account to use it. It took me a while to understand this. Review Source Joint CEO Used the software for: Less than 1 year 5.0 November 10, 2026 AI summary based on a full review Users can benefit from the free version, which operates smoothly and efficiently for invoicing clients. There are no noted limitations, making it a valuable option for those looking to manage invoices at no cost. Log in to unlock the full review, detailed ratings, and pros & cons Accounting Assistant Used the software for: 3-5 years ### "Good Invoicing Platform for Small Business" November 26, 2025 4.0 Apart from the this that I dislike from Zoho Invoice, there is not much I can disagree with the program. It really works with several users at the same time, it updates very quickly and managed communication with the clients. Pros I like Zoho because it helps us in the invoicing of our small firm, we can make recurring invoices, charge to clients, and they can make payments through the invoice or portal. Cons What I don’t like so much about Zoho is that it can be very difficult to have a perfect accounting of invoices and revenues. As we divide revenues in three categories, but have almost 60 items. I made this a little easier by making a custom field that says Category and have a help text with the available options. But its still a job to reconciliate monthly. Some invoices that are made from timing instead from an item, are not revealed in this view. Also, invoices made to reimburse expenses made, appears as revenue in the sales report. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Started a greater- registered business. Before that was a sole proprietor and Wave was useful. Review Source Digital Creator Used the software for: Less than 1 year ### "Easy, Quick and Useful!" October 4, 2025 5.0 It was a good experience using the Zoho Invoice product. I've found a nice liking to simplicity of the Zoho products and their Invoice system continues with that. Pros I like the simplicity of using Zoho Invoice. It allows me to quickly put together an invoice for a client without much hassle. In the Free tier, you get a good amount of features that allow you to get the job done. I like the fact it's secure by 2FA for the signing. Cons I found it a little tricky to work out how to set up the payments part, especially if I wasn't using a payment gateway, and wanted to provide transfer details directly. Although after some time looking around, I managed to get it figured out. Alternatives considered [Invoicely](https://www.capterra.com/p/129680/Invoicely/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Zoho Invoice I found the Zoho platform much easier to get started with, and a good amount of features on the free tier to get started with. Review Source Contractor Used the software for: 1-3 years ### "The scams apps will truck you here , be careful " August 5, 2025 5.0 Well I spend to much time to find one app ,than I can easily set up my invoices for work , and I was mad bc I always had it and never tried before , until I did it , and is the best thing can happened to me Pros This app honestly have one of the most important thinks , than any app most have ..and is the easily and fast ways for do anything in this app Cons Pretty much I have to be honest , and I don’t lie here , so is nothing bad bc I m really love this app in general Switched from [Invoiced](https://www.capterra.com/p/222215/Invoiced/) I was desperate trying to find one app like Zoho , than in one month I tried like 7 apps and all of them was so hard and difficult until I find my salvation Review Source Director Used the software for: 1-3 years ### "Great product, hard to believe it is free!" July 3, 2025 5.0 Pros It is free, that makes it pretty amazing. But it is also easy to set up, incredibly customizable, and endlessly connected. Cons The upload process is very complex due to tax codes, item codes, etc. It is pretty difficult to bulk upload invoice details (at least for me and I am pretty tech savvy). I have ended up just choosing to manually enter invoice data to save time messing with bulk uploads that get nowhere. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Authorize.net invoice option is very limited and although it is free with our authorize.net usage account, Zoho Invoice is also free and way easier to use with exponentially more abundant and better features. Review Source Mary C. Managing Director Used the software for: 1-3 years ### "Excellent fully customisable design" March 19, 2025 5.0 The best company run by the most competent and compassionate people in the world. They have done more for my business than any one else and help me to get paid in full on time and to see what is not working in my business through expense and days to get paid tracking features - enabling me to make strategic decisions too. Pros Simple, high level of functionality, free for first 1000 invoices, genuinely supporting small businesses, excellent demos by staff online in India. Cons Not enough people know how great it is. I wish it was a standard part of all small business training and the endless business podcasts by bankrolled people who do not understand what starting from scratch really means. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/)[QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Reasons for choosing Zoho Invoice Both horribly complex and not user friendly. They also took hours to set up even for the trial run. This was ready within an hour to act as the front end for the admin for my business. Review Source Executive Director Used the software for: 1-3 years ### "If you can login, it's good" July 1, 2025 3.0 The worst customer support. Leaves me so frustrated and never helps me. Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices, I can't. I have to call and/or email customer support but nothing happens. I end up having to send out my invoices late. Makes me look very unprofessional. Pros Free invoicing which is great since I'm a small business. Easy to get setup and send invoices and add my logo. Cons Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices I can't Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) quickbooks costs increased significantly Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Zoho Invoice ease of use and better costs for what i needed Review Source General Manager Used the software for: I used a free trial ### "Give it a try" April 10, 2025 5.0 Really fantastic to use, really easy to use, especially if integrated with bigin Pros Ease of use, it is really fantastic, cant believe we did not implement this before. Cons lack of budgeting to compare expenses, if we were to add a budgeting to compare to expenses that would be a lot better Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Zoho Invoice cheaper and easier to use than others, the integrations also important Review Source Andre K. Partner Used the software for: I used a free trial ### "RANDA'S relationship with Zoho" January 16, 2025 5.0 We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I felt at home Pros That it can be so userfriendly and quick. No strings attached Cons Not sure if I will be paying for any other services if my clients/employeees increase over 500 Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Professionality tracking of information and invoicing, payments Review Source Owner Used the software for: 3-5 years ### "Good web app invoice" January 20, 2025 5.0 with my iphone i make invoices, customers and see status Pros Usin g the web application is simple and user friendly Cons Will be great if can use auto email remainders of past due invoices Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) is simple and have all the history in one place Review Source Waseem T. Manager Used the software for: Less than 1 year ### "Free & Best Invoicing Tool on the Internet " November 10, 2024 5.0 Overall, it was amazing experience with zoo invoices. I use Zoho invoices for my five companies. Whenever I need to make an invoice, I simply open up Zoho because it has my old business details which it puts automatically on the top of Invoice. This way, I don’t need to type my business details again and again. All I need to do is just select a product from the list and the invoice which is a few minute task. I would highly recommend. Pros There is a lot to talk about Zoho invoices. This is one of the best tool to create quality and free invoices online. Zoho invoices is completely free and they don’t charge you a penny to create invoices. Furthermore, you can choose templates create your listings and discounts and much more. Not just this, you can save your business details like logo address name etc… so that whenever you create a new invoice, it will fetch your business details automatically. You can add products and save them in Zoho Invoice so whenever you make another invoice, you don’t need to type again and again all you need to do is select the product from drop-down list. there are many more features in Zoho Invoice which you can use for your business. Cons To be honest, there is nothing bad about Zoho Invoice. Any start-up business who needs an invoicing tool I think Zoho is the best option for them. Switched from I switched from Quickbooks to Zoho Invoice because of easiness customisation tools and some other great features which are only available in Zoho invoicing. Review Source Jesse D. Co-Founder Used the software for: Less than 1 year ### "ZI for All!!! " January 17, 2025 5.0 Equiped with every single module to generate online invoices and management of BS from anywhere. Prompt online payments processing. Pros Customisable for prompt online invoicing and billings. Fasten online payments on the go. Self-explanatory IT tool. Cons I must not lie the prospects, ZI has it all we expected. Review Source SS Building M. CEO Used the software for: Less than 1 year ### "Excellent AND superb" April 22, 2025 5.0 Pros user friendly it's very helpful and profitable Cons there is no such thing to describe , its an nice app for business Review Source CEO Used the software for: Less than 1 year ### "Excellent experience" November 28, 2025 5.0 I haven't managed to explore all the options yet and so far my experience has been great. In general, the system is very easy to navigate and create Invoices. Document control is easy and quick to consult. Pros Simple, objective and fully customizable. My invoices are in a professional format. Menu and navigation structure are very clear Cons View the Invoice in its actual format before issuing the PDF for verification. This anticipates seeing the print format and speeds up the task. Review Source packager Used the software for: 1-3 years ### "pleased with zoho" January 27, 2025 4.0 very user- friendly. sometimes have issues. Pros love how simple it is to create and send my invoices. Cons sometimes it would freeze up on me. they claim to have made some changes. we will see. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.