# Klevu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Klevu Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more.

Source: https://www.capterra.com/p/163087/Klevu

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# 

 Klevu Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Klevu

## What is Klevu?

Klevu is an intelligent site search solution designed to help e-commerce businesses increase onsite sales and improve the customer online shopping experience. Klevu powers the search and navigation experience of thousands of mid-level and enterprise online retailers by leveraging advanced semantic search, natural language processing, merchandising and multi-lingual capabilities, ensuring visitors to your site find exactly what they are looking for regardless of the device or query complexity.

## What is Klevu used for?

[Enterprise Search](https://www.capterra.com/enterprise-search-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$499

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Klevu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.klevu.com&name=Klevu)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Klevu

5.0 (5)

VS.

[### Agent Ransack](https://www.capterra.com/p/210387/Agent-Ransack/)

[4.5 (6)](https://www.capterra.com/p/210387/Agent-Ransack/#reviews)

Starting Price

$499

Per User, Per Month

Starting Price

$10

Per User, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.3 (6)

Value For Money

5.0 (5)

Value For Money

4.5 (2)

Customer Service

5.0 (5)

Customer Service

4.0 (2)

## Klevu alternatives

[Apache Solr](https://www.capterra.com/p/170161/Apache-Solr/)

[4.3 (14)](https://www.capterra.com/p/170161/Apache-Solr/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/170161/Apache-Solr/)

[intergator](https://www.capterra.com/p/177859/intergator/)

[0.0](https://www.capterra.com/p/177859/intergator/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/177859/intergator/)

Highest Rated

[Listary](https://www.capterra.com/p/210465/Listary/)

[5.0 (1)](https://www.capterra.com/p/210465/Listary/#reviews)

Starting price

$19.95

Per User, Per Month

[Learn More](https://www.capterra.com/p/210465/Listary/)

[Bonsai.io](https://www.capterra.com/p/181724/Bonsai-io/)

[4.7 (3)](https://www.capterra.com/p/181724/Bonsai-io/#reviews)

Starting price

$50.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/181724/Bonsai-io/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Faceted Search/Filtering

Faceted Search/Filtering

Full Text Search

Search for specific words or phrases within a document or database

Indexing

Compile and organize data into specific metrics

Text Analysis

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Klevu 5 features

Software program that continuously adjusts its behavior based on observed data

Faceted Search/Filtering

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Free Version

Basic

$499.00

Per User,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KM

Karolina M.

Project Manager

Retail

### "Nice and easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2022

Pros

\- you can add banners to quick search and search result - synonyms - possibility to insert URLs for some search phrases instead of synonym - you can set recommendations for products that you want to show higher in the search results - search can also show articles connected to the phrase (eg someone search for tent and search result shows tents and articles about tents) - easy implementation (they have plugin for Magento 2)

Cons

It is not cheap but quality comes with price and in this case it is totally worth it! No bad experiences, they do a really good job.

Switched from

[QuarticON](https://www.capterra.com/p/165095/QuarticON/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Shawn J.

Webmaster

Retail

### "Excellent Reliable Search For a Reasonable Cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 27, 2020

It has been good, it improved on our previous search functionality and offered functionality we'd previously dreamed of for a reasonable price. At times we've wished it could do more so that we could consolidate and move away from using other software, it's done exactly what they advertise and then some.

Pros

Fairly easy to install and implement, and few issues afterwards.

Cons

There are some sorting features we wish it offered for both its search and its smart category content. Also, we have had some trouble getting its smart category functionality working with our 3rd party improved sorting module but their support is currently working with us on that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2020

Shawn, thank you for taking the time to review Klevu! Can't wait to see Smart Category Navigation live on your site soon. - Daniela

KF

Kevin F.

Marketing Associate

Retail

### "Solid Support + A Product that works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2020

Great support form the team at klevu who are very responsive and knowledgeable.

Pros

The many ways we can optimize search to help convert our shoppers who have the highest intent to buy. We see a massive lift in conversion rate for those who use klevu's seach on our site compared to those who don't.

Cons

Wish there were more options for using different banner ads throughout. Although, we have spoken with the team at Klevu and feel heard. Hopefully this is implemented in future versions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2020

Thank you for the kind review, Kevin! I will pass along to my support and product team. - Daniela

JH

Justin H.

Director of IT

Retail

### "Klevu Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2020

Klevu has been very responsive with communication and working with us on billing during COVID19.

Pros

Integration was easy to implement even though we have a Custom Shopping cart that was developed in house. The filtering and backend configuration is very easy to use.

Cons

Nothing that is missing from the software. We are limited with our shopping cart on how we can submit data.

Switched from

[SLI Systems](https://www.capterra.com/p/186833/SLI-Systems/)

Alternatives considered

[SLI Systems](https://www.capterra.com/p/186833/SLI-Systems/)

Reasons for choosing Klevu

Wanted to try something different and liked what we saw during the demo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 1, 2020

Thank you Justin for taking the time to review us! We're thankful you are a part of the Klevu family. - Daniela

Andrew W.

CEO

Consumer Goods

### "Great way to improve website user search experience and drive more revenue"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2020

Great experience.

Pros

Powerful features and relatively easy to deploy. Nice to see the exact dollar amount of sales Klevu is helping to generate.

Cons

There aren't any real cons to it. Deployment required a coder but that's to be expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2020

Andrew, thank you for taking the time to review Klevu! We appreciate your kind words and look forward to continue to work with you. - Daniela

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