# Infocon Systems WebEDI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Infocon Systems WebEDI Software - reviews, pricing plans, popular comparisons to other EDI products and more. Source: https://www.capterra.com/p/163009/Infocon-Systems --- # Infocon Systems WebEDI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Infocon Systems WebEDI ## What is Infocon Systems WebEDI? With 35+ Years experience, Infocon Systems is an EDI (Electronic Data Interchange) software provider supporting Cloud-Based, EDI Web Portal solutions to accommodate Any EDI Partner, Any Integration, and Any Industry. Infocon integrates EDI with numerous industry leading ERP/WMS/TMS/Ecommerce platforms. Infocon simplifies EDI with an easy to use web interface and well seasoned EDI experts. Infocon supports industries like retail, grocery, automotive, consumer products, healthcare/pharmaceutical, and many other verticals. We also provide extensive support integrating logistics workflows with 3PL providers. ## What is Infocon Systems WebEDI used for? [EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $20 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infocon Systems WebEDI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infoconn.com&name=Infocon Systems WebEDI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infocon Systems WebEDI 4.8 (39) VS. [4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting Price $20 Usage Based, Per Month Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.6 (535) Value For Money 4.7 (39) Value For Money 4.9 (444) Customer Service 4.9 (39) Customer Service 4.9 (493) ## Infocon Systems WebEDI alternatives [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [4.3 (535)](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [View all alternatives](https://www.capterra.com/p/163009/Infocon-Systems/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Workflow Management 4.8 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Third-Party Integrations 4.9 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Accounting Integration 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Communication Management 4.6 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Document Management 4.7 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Reporting/Analytics 4.3 (13) 76.92% of 13 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Infocon Systems WebEDI 30 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Automatically create schedules based on business needs or employee availability and qualifications Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Import and export data to and from software applications Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Supports common databases such as MySQL and Oracle Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Integrate with existing ERP systems Automated handling of non-compliant EDI transmissions. Move files across different systems or networks Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Receive data and information in real time Active monitoring of systems, applications, or networks View and track pertinent metrics to find patterns and gain insights from data Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Allows automated and event-driven transaction scheduling Get Advice We can help you find the software with the features you need. Features 4.6 (39) 4.6 Based on 39 reviews ## Pricing Value for money 4.7 (39) Free Trial New EDI Partner Setups $20.00 Usage Based,Per Month B2B Business Integration $395.00 Other,One Time Value for money 4.7 (39) 4.7 Based on 39 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.8 Based on 39 reviews Filter by rating 5(33) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Sunny J. Director Retail ### "Infoconn Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2026 Infoconn Systems is solving the complexity and operational inefficiencies around EDI compliance and ERP integration. Before working with Infoconn, managing retailer EDI requirements, document mapping, testing, and ongoing compliance created significant internal strain. Each trading partner has different specifications, and aligning those requirements with our ERP system was both time consuming and technically demanding. Infoconn streamlined the entire process. They simplified document mapping for POs, ASNs, invoices, and acknowledgements, ensured accurate data flow between retailers and our ERP, and proactively handled compliance validations. This eliminated manual work, reduced errors, and significantly lowered the risk of chargebacks. The biggest benefit to us has been operational efficiency and scalability. Their integration allows our ERP system to communicate seamlessly with retail partners, enabling faster order processing, cleaner invoicing, and improved cash flow. Instead of troubleshooting EDI issues internally, our team can now focus on growth and retailer expansion. Overall, Infoconn has transformed EDI from a technical burden into a streamlined, automated process that supports our business scaling efforts. Pros From the very beginning, their team demonstrated deep technical expertise, professionalism, and a clear understanding of retail compliance requirements. EDI integrations can often be complex and time consuming, especially when aligning with an existing ERP system, but Infoconn made the entire process seamless and efficient. Their team worked closely with ours to ensure smooth mapping, testing, and validation across all required documents including POs, ASNs, invoices, and acknowledgements. They were highly responsive, proactive in identifying potential issues before they became problems, and extremely patient in walking us through technical details when needed. What stood out most was their hands on support during integration into our ERP system. They took the time to understand our workflows and customized the setup to ensure everything functioned properly with minimal disruption to operations. The onboarding and go live process was organized, structured, and delivered on schedule. If you are looking for a reliable EDI partner with a knowledgeable and supportive team, I highly recommend Infoconn Systems. Their expertise and service quality made a significant impact on streamlining our operations. Cons None there were no issues as their team handled everything for us even with high expectations from retailers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Systems Administration Food & Beverages ### "Good service and EDI partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2026 Pros We've used Infocon for several years and they are a reliable, consistent EDI provider that offers excellent customer service. Their portal is easy to use and very straightforward. Cons Fortunately, we did not encounter any major issues or anything that Infocon was not able to rectify in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Elaine C. VP of Finance Consumer Goods ### "Great experience with Infocon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 24, 2025 We have been using Infocon for years and even today they are very responsvie whenever we come across issues, not just during the intial onboarding process Pros \[sensitive content hidden\] are all very responsive and knowledgabout, making the onboarding and continuous business a lot easier Cons We have been very happy with Infocon throughout the years working together, their team is very responsive Switched from [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) [Integral](https://www.capterra.com/p/10012969/Integral/) Pricing is better with Infocon, and the team is very responsive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS sargon s. Warehouse Manager Transportation/Trucking/Railroad ### "amazing team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 Pros quick response time, whatever issues or questions we've had were addressed in a timely manner by \[sensitive content hidden\] and his team. Cons i haven't had any bad experience with the team. they genuinely care about fixing any issues or bugs we come across immediately Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark D. Growth Operations Director Wholesale ### "Best EDI Company I have worked with in 30 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2025 Support is second to none. Going on 6 years they have made our systems connect to over 14 retailers. And when we have tight deadlines this is the team you want on your side! Pros The system is easy to work with and training covered all we needed. When changes are needed it is easy to work with. Cons There are really no cons. The project manages are easy to access and the technical staff is highly versed. Switched from [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) one company to support all our retailers on CHUB and SPS and CSV customers as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Bianca L. President Food Production ### "Infoconn is great to work with for small businesses! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Overall I am very satisfied with the company. The EDI stystem is easy to work with and when I have question or need help there is alway someone that picks up the phone and is there to help on the spot. Customer Service is great at Infoconn! Pros Employees are friendly and helpfull. Easy sign up. Value for money is good. Good support! As a small business I rather work with smaller businesses so I choose Infoconn. Cons I do not like the way the edi system looks. The woording in confusing and not easy to look through. It should be more user friendly. In general filling out the forms is easy but due to the way it is set up and the woording it is not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Dale D. Office Manager Wholesale ### "Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 We have had a positive experience with Infocon. This was our first time implementing an EDI system. Pros Customer support - we always get answers and support when needed. The price for the service is reasonable. Cons Barcode system is a little tricky, but once you use it a time or two, it becomes easier. Support for this part of the program was exceptional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RQ Richard Q. IT Director Import and Export ### "One stop shop EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2025 Infocon helped us get EDI set up with our customers quickly and securely. The onboarding experience for adding additional customers has been easy as well. Pros I recently switched to Infocon EDI for my business's electronic data interchange needs, and I couldn't be happier with the experience. Their team made the setup process incredibly smooth and fast—I was up and running with my key customers in just a matter of days. What really stands out is their support; whenever I've had an issue, they've responded quickly and resolved it efficiently, keeping my operations running without interruption. If you're looking for a reliable EDI partner that delivers on speed and service, Infocon is top-notch—I highly recommend them! Cons The interface of my EDI portal looks dated, but the overall functionality works great for searching documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Annette M. Corporate AR IT Support Industrial Automation ### "Corporate AR / IT Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 Would recommend them to anyone looking for a new platform for their EDI interchange. Well worth it. Pros Very easy to use and staff is very helpful. They are very hands on when implementing and running the processes. Cost of product is very good for the service you receive. Cons I really can't think of any cons at this time. This was the first time I had to implement a new service for EDI Switched from [Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/) moving to one platform and pricing was much better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Eric B. Director of Sales Consumer Goods ### "EDI, piece of cake with Infocon, a little too much to do manually" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 It is a daily thing I do that has been incorporated easily into my daily routine. I wish that invoices were done automatically. Pros Tis was our first EDI company that we worked with. They were very responsive to issues and were just there when we needed them. Cons I didn't like that I had to do inventory manually every week day. I also think there should be a set price per transaction, not a range. Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reasons for choosing Infocon Systems WebEDI Up front cost was much lower at Infocon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Vice President Information Technology Warehousing ### "Excellent EDI provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 When we encounter EDI issues that team is quick to provide support. They were also able to provide a custom integration between our ERP system and their system. Pros They are easy to work with and work with us on customizations we would like to see in our EDI process Cons It would be nice if there were more EDI troubleshooting tools available so that finding and fixing EDI issue would be quicker. The portal is a little slow. I would love to see some updates. Neither of these are major issues but would be would be nice to have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jonathan W. CEO Consumer Goods ### "Infocon Systems WebEDI Strong Partner for Young Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2025 We have had great support and no issues whatsoever with Infocon. They can add partners in timely fashion and resolve issues quickly. Pros The system is cost effective and the customer support has allowed us to grow EDI partners without issue. Cons I wish the invoicing was clearer -- maybe the ability to print a summary of how bills get generated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Larry M. ERP Project Manager Food & Beverages ### "ERP Project Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 4, 2025 What else can you say, a fairly robust technical solution with great supporting staff. I've always had good interactions with whomever I worked with. Pros A stable, comprehensive technical solution supported by professional resources. I've always had good interactions with the staff. Cons That I can see the 997 transactions, confirming that we've received something. It could be that I'm not looking in the right spot within the application. It breaks the self service model, I had to call support to confirm that our 997's were sent once. Alternatives considered [Edict Systems WebEDI](https://www.capterra.com/p/168054/WebEDI/) Reasons for choosing Infocon Systems WebEDI They served different customers different ways with different cost/benefit ratios. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Matt W. Co-Founder, COO Food & Beverages ### "Great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 3, 2025 Pros Straightforward system and very consistently available, helpful customer service. The UI is simple enough. Cons No complaints honestly. I find the system to be very intuitive -- I just wish there was a better way for me to sync EDI with my offline excel templates for order submissions to my warehouse Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User VP of Operations Consumer Goods ### "Competitive EDI provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 We're happy with Infocon and have migrated all of our EDI connections to them which is a testament to their service and value. Pros We've been working with Infocon for over 5 years and have had a great experience so far. Their pricing is competitive and their support team is always quick to diagnose and address problems. Cons We're implementing various transactions (850/875/810/856/943/944) at the same time right now. There are a lot of tasks to keep on top of so I understand but the overall project has been slower than expected. Switched from [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) Infocon offered better pricing and support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. Account Manager Mechanical or Industrial Engineering ### "Account Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 29, 2025 Pros The ability to quickly view EDI orders in one central location, this has allowed our key users to obtain order information more quickly. Cons The order in which information is displayed on infocon seems to be a littler behind in the times of how information could be more user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Amanda V. Director of Operations and Finance Warehousing ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 friendly customer service. Pros shows when you print orders and received and acknowledged. Cons N/A. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ross M. Logsitics Manager Plastics ### "Infocon survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 29, 2025 It has been good, we do not do too much with EDI but when we needed upgrades or customers added, it is done in a timely fashion Pros All orders under one umbrella. easy to find all documents when going on the website as well as searching past history. Cons Too many added steps, would be nice if you could generate an invoice from the ASN that is created. Not have to submit two seperate docs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Esly C. Account Manager Consumer Goods ### "Account Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Overall, our experience with Infocon Systems WebEDI has been very positive. The platform has improved the accuracy and efficiency of our order processing, reduced manual work, and provided strong reliability. Their support and communication set them apart. They’re attentive, professional, and truly care about customer satisfaction. It’s been a great partnership, of 20 plus years, and we’re confident continuing to work with them. Pros Infocon Systems WebEDI platform is reliable, easy to use, and provides great value for money. It simplifies our EDI process and helps us manage data efficiently between our trading partners. The interface is straightforward, and once set up, everything runs smoothly. Their customer support team is excellent. Always quick to respond, knowledgeable, and proactive about resolving any questions or concerns. Updates are handled seamlessly, and the system’s reporting features make tracking and reviewing transactions simple and clear. Cons There isn’t much to dislike, we haven’t experienced any major bugs or issues. Occasionally, there’s a brief learning curve for new users, but the Infocon support team helps make onboarding very easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ BILLIE J. President Wholesale ### "Infocon is a great Company & Provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 I rate the Company and team with 5 STARS. I strongly recommend Infocon as a whole as well as their staff Pros Ease of use, customer support, data management, reporting, updates are ALL Excellent. Infocon Systems has been our provider for 15+ years and has never failed us. Cons None. I really do not have any complaints. Any item disruption or billing issue has always been dealt with timely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FG Frank G. Project Leader Machinery ### "INFOCONN Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 Pros The instant response. A quick turnaround on ANY issues that come up. There is really no issue to small that cannot be resolved or addressed Cons I can't say anything bad about the services. The support staff is always available and ready to offer any assistance needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB Yolanda B. Office Manager Publishing ### "Gets the Job Done" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 13, 2025 It gets the job done. Support has been good, but not enough initial instruction was provided and it has been more about support being provided when we ask instead of helping us understand things from the start. Pros It makes it possible to process EDI orders from our vendors who use it. It is fairly straightforward to use. Cons No easy way to print orders. Only the Excel version being emailed makes it easy to print, but otherwise it is difficult to track things through our own system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Madelaine W. Inside Sales Manager Wholesale ### "INFOCON from an Order Desk Manager’s Perspective" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 I have been using INFOCON since 2018. The ability to use EDI for large orders hundreds at a time saves us so much time & $$. The ability to resend and correct is a big plus too if an employee might make an error. The fact that you can email or call and get someone right away is always a relief. Pros The ease of use. Very simple commands. The overall visual is pleasing to the eye. Customer service is great, very responsive and quick to help. Cons Occasionally a customer will make a change that may create an issue, but the tech team has always been able to help resolve the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Crystal K. Federal Sales supervisor Hospital & Health Care ### "NO constancy " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2025 working in the system is Okay, just wish there was consistency with each vendor on what they need. Each system is different and takes time to get use to what needs to be done. Pros working in the system is easy as getting orders and they are easy to read to process once you know where to look for each vendor you work with as each one is setup different. Cons there are too many steps that need to be done to process an invoice. Each Vendor has different steps that need to be taken due to what they need sent over to them. Nothing is the same Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brad B. Business Technology Analyst Machinery ### "Satisfied Infocon Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Overall it was a very positive experience. I feel like they deliver good value at a competitive price Pros Getting set up was easy and support was very helpful and quick to respond. I also like being able to use FTP bulk upload and also having the web interface available when necessary. Cons The web interface could use some tweaks to help with readability and there were some forms that weren't intuitive for end users Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reasons for choosing Infocon Systems WebEDI I liked the more personal touch with and better pricing with Infocon, also integration with ERP was much more affordable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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