# Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Splashtop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AW Andrew W Support SpecialistInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong.“ December 26, 2025 CL Chris L FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh.“ April 22, 2026 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work.“ July 21, 2025 MM Mith M IT Team LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions.“ June 27, 2025 BS Brian S End User Services TechnicianConsumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months. “From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues.“ December 22, 2025 DB Daniel B Director - Technical Support and ImplementationComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “A major source of frustration when you are under pressure to resolve issues remotely.“ December 20, 2025 DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “We use Splashtop for access to our building controls system and we can access it from anywhere in the world.“ March 16, 2026 WT Wasek T IT Support SupervisorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there maybe connection issues, and may take a few attempts to remote into users machine.“ August 3, 2025 ## Showing most helpful reviews Showing 1-25 of 733 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Product Manager Media Production Used the software for: 6-12 months ### "A solid remote access option while others get worse. " December 30, 2025 5.0 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review Source TS Tom S. Director Information Technology and Services Used the software for: 2+ years ### "Good platform, works well on Windows" July 15, 2025 4.0 Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms). Pros Always seems to connect to Client PC’s, and the background services on startup are reliable. Works for Mac and Windows 10/11 clients. Cons The Mac client can be very glitchy, particularly when connecting on for the first time (i.e. receiving support). Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop integrates with IT asset management software - TeamViewer didn’t, Review Source JW Julianne W. Manager Hospital & Health Care Used the software for: Less than 6 months ### "So happy I moved over to Splashtop!" April 12, 2026 5.0 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Review Source DB Daniel B. Director - Technical Support and Implementation Computer & Network Security Used the software for: 1-2 years ### "Splashtop became Crashtop" December 20, 2025 2.0 It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. Pros It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. Cons It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Splashtop Mostly based on functionality and features. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Select GoTo Connect from the drop down but the actual product used was GoToAssist. We were told that GoToAssist was being sunset and needed to migration to RescueAssist but that did not fit our plans. Review Source Rodrigo M. Ceo Computer & Network Security Used the software for: 6-12 months ### "Outstanding support and an exceptional customer experience" January 28, 2026 5.0 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review Source BS Brian S. End User Services Technician Consumer Goods Used the software for: Less than 6 months ### "No Fuss, Highly Customizable, Excellent Value!" December 22, 2025 5.0 From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. Pros My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. Cons I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splash top was easier to deploy and much more customizable than TeamViewer. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Price was a big concern for my company. Also, we downsized so I am the only one using this product in my company. Review Source VR Verified Reviewer Sys Admin Logistics and Supply Chain Used the software for: 6-12 months ### "Great features and very reliable!" July 31, 2025 4.0 Very reliable with minimal issues. It's difficult to recall a time when there was an outage for the product. Pros Better pricing model than the competitor we were using. The options available were also not as limitied. Cons We have run into some issues on some laptops that go to sleep. The agent is running but you cannot connect. You have to close the agent on the remote computer and reopen it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Better features for the pricing. The ratings were also better. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and reliability were an issue with the previous product. Review Source CL Chris L. Founder Computer Software Used the software for: Less than 6 months ### "High quality remote access" April 22, 2026 5.0 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Performance much better on than on CRD. Review Source SH Sandra H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Splashtop" February 26, 2026 5.0 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review Source KL Ken L. Volunteer Computer Software Used the software for: Less than 6 months ### "Versitile and simple" April 23, 2026 5.0 Great for IOS and Windows. You don't have to have any technical ability to set up the software. It is very simple to use. Pros Easy to set up and use. Great for remote on IOS and Windows. Seemless operation of remote computers. Cons I really couldn't find anything wrong with the application. At first I thought it was a little bit of a drag that I had to pay for a small license. But tried to find something free that talks to iOS. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Splashtop Teams won't work for remote into iOS. It's hard to find remote software that will work on a windows machine and remote contro iOS Review Source JJ Judi J. Bookkeeper Accounting Used the software for: Less than 6 months ### "Easy Peasy" December 13, 2024 5.0 It was easy to set up my remote clients. They actually did it themselves, and there was no downtime. Pros As a long time TeamViewer user, I find pretty awesome. It does everything TV does (that I need). Cons Nothing yet. It's working very well for everything. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer is over $700 a year. I like 's price. Review Source Response from Splashtop March 19, 2025 Hello Judi, Thank you for the positive review of Splashtop. We appreciate your kind words about our product. We aim to create a product that is user-friendly so that our users can focus on what matters most. We're also thrilled that you've found no difficulties so far. Should you encounter any, please feel free to reach out and our support team would be happy to assist. Thank you for choosing Splashtop. We're committed to providing your business with a reliable remote connection. David M. IT Technician Oil & Energy Used the software for: 1-2 years ### "David's Splashtop Review" March 23, 2024 5.0 works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are safe. Pros is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company. Splashtop also offers a free trail. Cons Remote printing on sometimes does not work so well and needs a few tries to work. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) is more user friendly and offers better security. Review Source Response from Splashtop May 20, 2024 Hello David, Thank you for your review of Splashtop. We're glad to hear that you find its compatibility across Windows, Mac, and Linux beneficial for your company. Your feedback on the occasional issues with remote printing is valuable, and we hope our support team can assist in resolving this. We hope to continue providing an excellent remote connection product. Thank you for choose Splashtop. AW Art W. VP Business Supplies and Equipment Used the software for: 2+ years ### "Splashtop Remote Is The GOAT" July 26, 2023 5.0 Overall is a gamesaver for me on many occasions when I need remote access to my work computer while on the toad. Pros Being able to remotely access my office and home computers is vital to my business. Cons It would be nice if we could have two simultaneous remote connections as part of the standard subscription. Reason for choosing Splashtop Good reputation and fair pricing. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeanViewer got hacked on one of the remote computers. Review Source Response from Splashtop January 29, 2024 Hello Art, Thank you for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our service has been a game-changer for your business by providing essential remote access to both your office and home computers. We appreciate your constructive feedback regarding the desire for two simultaneous remote connections as part of the standard subscription. We constantly strive to enhance our offerings, and your input is valuable to us. We also appreciate your trust in our reputation and find our pricing fair. We understand the importance of security, and we're glad you chose Splashtop after experiencing concerns with another provider. Thank you for choosing Splashtop, and we look forward to continuously providing you with excellent remote access solutions. If you have any further suggestions or feedback, please feel free to reach out to our support team. PS Phyllis S. Admin Asst Religious Institutions Used the software for: 2+ years ### "Splashtop is great!" July 26, 2023 5.0 I get to literally work from home! and I can prepare items for transfer to devices that I don't physically have access to like documents to the big copier/printer etc. Pros is very critical to my success working remotely from home. Without Splashtop, I would have to commute to the building more than once a week. It is very user-friendly. Cons I recently experienced difficulty connecting with using a laptop computer. I don't know if it was settings on the computer or just bad wifi. I was able to do the work using my phone so all was not lost and this is another of the features that is most handy... access using mobile devices, particularly cell phones. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Reason for choosing Splashtop I actually use both of them primarily because on one computer that I access, someone else accesses it too using RemotePC and we would have to log each other out in order to access the computer. I did not wish to share any of the login information for that purpose so they use RemotePC and I use . This way no one has to share login info. Review Source Response from Splashtop January 31, 2024 Hello Phyllis, Thank you so much for your positive review and feedback on Splashtop. We understand the convenience it brings by eliminating the need for frequent commuting, and we're delighted to hear that you find it user-friendly. We're glad we could offer you a cost-effective solution compared to other providers. If you have any further questions or concerns, please don't hesitate to reach out. We value your continued trust in Splashtop for your remote work needs. CS Clifton S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Use Splashtop to Facilitate Remote Access, and Presentations" June 3, 2023 5.0 I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress. Pros gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers. Cons It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer. Reason for choosing Splashtop offered the features I was interested in with a licensing option that fit the proposed use of the product. It was a full features support program that had a small enough licensing package to work for my small business. I believe it pays for itself, even though I do not charge for the SOS service. I do bill clients for the time involved, and take into consideration the time and travel it saves, and the confidence it instills in my skill set and in my business services. Switched from [Parallels Desktop for Mac](https://www.capterra.com/p/170006/Parallels-Desktop-for-Mac/) The features were too limited, and the price was too high. It did not allow me to provide SOS level support. Review Source Response from Splashtop January 19, 2024 Hello Clifton, Thank you for taking the time to share your experience with Splashtop. We appreciate your detailed feedback on both the positive aspects and areas for improvement. We understand the challenges you mentioned regarding the installation process of the SOS app, especially for users less familiar with technology. We appreciate your recognition of the security aspect, as involving clients in the decision-making process for remote access is crucial. While we continuously strive to enhance user experience, your feedback sheds light on areas where further improvement may be beneficial. We're delighted to hear that Splashtop's features aligned with your needs and that the licensing options were suitable for your business. It's rewarding to know that Splashtop has become an integral part of your workflow, providing both unattended remote access and on-demand support sessions. Thank you for choosing Splashtop, and we look forward to continuing to meet and exceed your expectations. PA Paul A. IT Lead Information Technology and Services Used the software for: 2+ years ### "Great Remote Option" April 15, 2025 5.0 Really like that it's light weight, not a resource hog, and gives us high quality resolution so that we can quickly and securely remotely manage endpoints. Pros Allows us to have permanent remote access. This is especially helpful when working with unattended devices. No need to keep installing the packages. Cons Can be laggy if the internet signal is weak. Some OS updates can uninstall it. Review Source Response from Splashtop September 15, 2025 Hello Paul, Thank you for your valuable feedback. We're happy to hear that you find Splashtop's permanent remote access so helpful for your unattended devices and that our product is lightweight and provides high-quality resolution. We're sorry to hear about the issues you are experiencing with lag on weak signals and the occasional uninstalls after OS updates. Should you encounter any issues and need assistance, please feel free to reach out to our team and submit a support ticket with the link below. Your feedback means a lot to us and helps us improve your user experience. Thank you for choosing Splashtop. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new VR Verified Reviewer Senior IT Analyst Information Technology and Services Used the software for: 1-2 years ### "GReat remote access at an affordable price!" March 18, 2025 4.0 I've been using for a while now, and gotta say - it just works. Setup was a breeze, and the connection is smooth, even on slower networks. I mainly use it for remote IT support, and the lag is minimal, even when running apps that need decent responsiveness. Pros Easy to use, very affordable remote access/monitoring and also very easy to setup. I've utilised a few different remote access softwares over the years and this one is in my experience the easiest to setup. If you were not as techy, it'd still be easy to setup. Cons The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors. Also, I wish there was better support for multiple users on a single session without needing a more expensive plan. Review Source Response from Splashtop March 27, 2025 Hello, Thank you for sharing your positive experience with Splashtop. We're glad you've found our product to be easy to set up and reliable with consistent connection. Your feedback means a lot to us. Thank you for choosing Splashtop. We hope to continue providing you with high quality remote access. JA Jose A. IT Medical Practice Used the software for: 1-2 years ### "Splash top review" April 3, 2025 5.0 It has been very great i would purchase it again and would recommend to anyone looking for this type of solution. Pros I like how there is not a lot of updates and always works when trying to remote in. Cons I dont like how there is no option to only add one licence we have to get 5 at a time. Review Source Response from Splashtop September 15, 2025 Hello Jose, Thank you for your valuable and honest review. We are happy to hear that you find Splashtop to be a great solution that always works when trying to remote in, and we appreciate your recommendation. We also value your feedback regarding our licensing model. We are grateful for your business and for helping us improve. Thank you for choosing Splashtop. KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Ease of Accesa" September 27, 2025 4.0 was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up Pros It was convenient for resolving connection issues between internal networks for employees to ease access Cons was a little bit of a Learning Curve, and sometimes had connectivity hurdles/limited access Review Source JP Johnny P. UX Designer II Computer Software Used the software for: 6-12 months ### "High quality remote desktop access tool!" June 12, 2025 5.0 Overall a great experience! Virtually lag-free remote desktop access and a fairly robust preferences panel helps me set up the security I need as well as allowing the IT dept. to help me out. Pros It's super great to use as a remote desktop tool. There are little to no slowdowns when accessing my computer remotely. I'm able to get assistance from IT quickly and easily through . Cons It's a pretty solid software, there's nothing really that I would improve. I had to go into the settings a few times when setting it up, so maybe some intentional default settings would be good. Review Source KS Kyle S. AV Technician Information Technology and Services Used the software for: 6-12 months ### "Splashtop Review" December 19, 2024 5.0 is critical for our remote support solutions and has never failed us even in the most strenuous situations. Pros is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end. Cons Nothing comes to mind. I have never had any issues with the software. Review Source Response from Splashtop March 19, 2025 Hello Kyle, Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations. PP Peggi P. Operations Wholesale Used the software for: Less than 6 months ### "I would definitely recommend." April 2, 2025 5.0 I have had a very positive experience using this. Very helpful. Pros I've never had any problem whatsoever in being able to log on. I am so glad I found this. Cons I have had absolutely no problem using this. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) I kept getting knocked out of TeamViewer. Review Source Response from Splashtop August 28, 2025 Hello Peggi, Thank you for the positive review and feedback. We're happy to hear that you've run into no issues using Splashtop and that our product has been the right fit for you. If you ever run ito any issues, our team will be glad to help. Thank you for choosing Splashtop. Your thoughts mean a lot to us. BH Bert H. Controller Construction Used the software for: Less than 6 months ### "Splashtop Review for Remote Workers" September 18, 2024 4.0 I really like it. Much better than the prior system the company used. Pros Ease of use and simple navigation with is much better than other programs our company has used. Cons My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to . Review Source Response from Splashtop March 19, 2025 Hello Bert, Thank you for sharing your experience using Splashtop. We're glad that Splashtop has been working out for you. We apologize for the inconvenience of having two mouse pointers. Please refer to the Splashtop article that can assist you with that. If you are still facing difficulty resolving this issue, please submit a support ticket and our support team will be glad to assist. Thank you for choosing Splashtop. Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360054770391-How-to-limit-to-one-mouse-cursor-during-a-remote-session Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new Robert M. Head Of Strategic Marketing Computer Software Used the software for: 1-2 years ### "Splashtop - smooth remote access" August 31, 2023 3.0 The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about is that it allows multiple users to provide support simultaneously. Pros I have been using for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency. Cons Although it works well with the tools it has, needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) is cheaper Review Source Response from Splashtop February 9, 2024 Hello Robert, Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop. BO Beverly O. Bookkeeper Accounting Used the software for: 1-2 years ### "Splashtop Review" July 26, 2023 5.0 I would give my overall experience as Excellent. You solved a major issue of accessing my computers withoug having to move them all to one location. Pros The ability to print locally when I am accessing my computer remotely is the best feature by far. Cons There is nothing at the moment I would improvie upon. I have recommended to several friends who have signed up. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Because I could not print locally. Review Source Response from Splashtop January 29, 2024 Hello Beverly, Thank you for taking the time to share your positive experience with Splashtop. We're happy to hear that the ability to print locally while accessing your computer remotely is the standout feature for you. We appreciate your recommendation to friends and are delighted to have earned your trust. We understand the importance of seamless remote access, and we're pleased that Splashtop has met your expectations. If you ever have further feedback or suggestions, feel free to reach out. We're here to provide you with the best remote access solution possible. Thank you for choosing Splashtop. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.