# PolyPM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PolyPM the right Production Scheduling solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162612/PolyPM/reviews --- PolyPM 4.6 (37) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PolyPM Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DQ Debbie Q. Director of Design Apparel & Fashion Used the software for: 2+ years ### "Highly Recommend PolyPM " November 16, 2016 5.0 I have found this software to be very user friendly. I would highly recommend this software to any business. I have questions on occasion and contact customer support. They response time is wonderful. Review Source DP David P. CIO Used the software for: ### "Response from users has been great. " August 26, 2008 5.0 Response from users has been great. The ease of use, the ability to extract and analyze data is something everyone appreciates. They also appreciate the excellent customer support and quick response to problems or questions from the part of Polygon Software. From our customers perspective, we are able to quickly and efficiently react to changes in product design or demand. We are also able to provide our customers and vendors with prompt and accurate reporting. Pros We have an all around integrated solution that covers all areas of the product lifecycle. It is a true central repository of all our data. We are able to easily manipulate data and share it. Having it in a relational database allows us to analyze it from different angles and report it in ways that facilitate management decisions. We have been able to control inventory costs and improve the customer service function. We have also implemented, thru PolyPM, management level dashboards to allow us to track development and production progress. Cons They have been added new modules and functionality to keep up. Review Source CA Carlos A. Apparel & Fashion Used the software for: ### "Very good Product" October 20, 2014 4.0 Pros Support services are always open to provide support when needed. The contacts are available most of the time for any help or support needed. Cons It's hard to understand the data structures in order to create our own reports, but when needed, the vendor provides support. Review Source DG Diana G. Apparel Developer Apparel & Fashion Used the software for: 2+ years ### "Great product with outstanding customer support" November 22, 2016 5.0 I find this system to be very easy to use. Whenever I have a question, customer support is always extremely helpful. Review Source AG Ali G. Electrical/Electronic Manufacturing Used the software for: ### "Satisfied customer" October 21, 2014 4.5 Pros We are impressed by how responsive the team is to individual needs and their willingness to customize modules as necessary. The system is well-thought-out and executed. We rarely encounter bugs or issues that result in costly business mistakes. The tracking log of changes and updates is very helpful. The Crystal Reports feature has been very useful for monitoring business operations, creating POs for raw materials, packing lists, invoices, etc. Everything can be automated and Excel becomes a word of the past. Cons As with all off the shelf systems, customization is only available to a certain degree. The most challenging part of PolyPM is trying to pull together data from different data tables within the system to get a more holistic view of how efficient cutting/sewing is for a certain material or style. The information is all there, but it's not easy to pull it out without using several different reports. Review Source MG Mark G. Owner Textiles Used the software for: 2+ years ### "PolyPM ProDept" August 26, 2015 5.0 Pros No industry specific software is completely satisfying. It entails changing how processes are performed to match the structure of the software. Having said that, PolyPM has greatly exceeded expectations for our apparel manufacturing application. Most importantly, the reliability, support, and receptivity to alteration has been great. It works. Cons While we would all like our software to be free, it isn't. Review Source AG Anthony G. President/Owner Textiles Used the software for: 6-12 months ### "Dyeing and Finishing Plant switches to Poly PM" October 26, 2016 5.0 I own and built this plant from scratch. I run it everyday and designed the previous software from scratch 30 years ago in Business Basic running on a UNIX platform. Pros Very flexible but has a lot of things I do not need or use which at this point cannot be completely customized. Cons Multiple levels of tasks in different menus to do a task. Review Source AA Anthony A. Electrical/Electronic Manufacturing Used the software for: ### "Using PolyPM as our company's main software" November 11, 2014 4.0 Pros The software has a design option for the company IT to add or modify forms, grid, and reports, and it can be saved to Global or Local settings. The vendor gives excellent support on the issues we encounter. Cons The software doesn't use an individual system password; instead, it uses the Windows login, and in our company, we have some Windows users that share the same account. For the vendor, the updates or requests for software modification sometimes take a while. But, I believe it's normal, as there are also other companies that have requested for system modification. Review Source MN Miguel N. Electrical/Electronic Manufacturing Used the software for: ### "Administrator using PolyPM since 2008" October 27, 2014 4.0 Pros The software is flexible. We can made adjustments based on our needs. The system also helps the user to keep everything in order, which is to their own benefit. Most of the time, the vendor is available to go and find a solution or recommendation to solve issues. Cons What I like least is that sometimes, I don't have all the information I need to get a decision in one single table. I need go to different tables, export them into Excel to summarize, and then make a decision. Also, the vendor sometimes takes a long time to resolve or implement something. Review Source TT Thomas T. Used the software for: ### "Great manufacturing software" October 28, 2016 5.0 We are a manufacturer of fireman's turnout gear. PolyPM was the only software that could handle the custom sizes and options that are available with our garments. Over the years Polygon has always found a solution to any issues that occur. They are always quick to respond when contacted. New releases are consistently issued that offer improvements and new features. The use of PolyPM has provided us with better inventory control, production planning and general company history. We continue to find new uses for the software. Review Source SY Sergio Y. Electrical/Electronic Manufacturing Used the software for: ### "Pleased with the overall performance" November 17, 2014 4.0 Pros It's simple, smooth, intuitive, and user-friendly. They have good customer support. Cons There is really nothing I can say bad about the people or the product. Review Source OF Olivia F. Used the software for: ### "Great Quality Computer System" November 16, 2016 5.0 This is a very easy computer system to understand and work with everyday, with great quality customer service. Review Source CN Carlos N. IT Manager Apparel & Fashion Used the software for: 2+ years ### "Perfect Tool for Manufacture Industry" November 16, 2016 5.0 Make sure you have the right tools help the company to save Money and used on right places, that is what Poly PM does, because provide all the information that management needs to take right decisions. With all the tools that Poly PM have incorporated make easy manage all the production process. I See on the market some tools that Poly PM have built in, like Production Planning, Automatic Cut Marker Calculation, Production Work flows and more; and does tools for other products are soo expensive and complicated to implement, but with Poly PM is much easier, faster and less expensive. Pros Poly PM change based on all the needs of the company and the type of business Cons Poly PM need to have more reports templates developed t make easy the process to create new reports Review Source Carlos D. Systems Implementation Apparel & Fashion Used the software for: 2+ years ### "A complete package of features in one place" December 9, 2016 5.0 Since we started using Poly PM we've been able to achieve many things that with other softwares we could not even think on managing them. Pros Versatility and large number of features Cons I does not have an accounting module Review Source TP Tangeka P. Owner Apparel & Fashion Used the software for: 6-12 months ### "This software simplied a logistical nightmare" February 26, 2021 4.0 Reasonable tool. I used this software during time working through and agency so I didn't spend much time with it. But the experience I had with it compared to similar software was good. Pros The interface easy to use and navigate. I had a few technical issues at first but most of it was just user error. The support service is amazing! Cons Because of the nature of this business, the amount of data across multiple sources was immense and caused lags in the software Review Source SB Sonia B. Director of Operations Apparel & Fashion Used the software for: 2+ years ### "Great software! " October 26, 2016 4.0 We implemented this software for our wholesale uniform business a couple of years back. From the start to finish, it was a great experience to work with Mickey and Andrew. They listened to our concerns and needs and did their best to give us what we were looking for. They custom-tailored many tasks and reports for us which has made it very easy for us to get answers quickly and efficiently. We love the ease of use of this software. But anytime we have any glitches which do happen occasionally, the customer support is exceptional! Review Source JJN Juan Jose N. IT Manager Apparel & Fashion Used the software for: 2+ years ### "Good software and easy to use" October 26, 2016 5.0 In the Apparel Industries, it has been very helpful to control inventories of raw materials, finished products and visualize the workflow of the pieces to make. Excellent tool to manage production. Pros The menu, easy to use, Export data to other kind of format like excel, pdf, cvs, etc. Cons we don't have a module to receive FG on the FG warehouse Review Source LR Luis R. IT Manager Textiles Used the software for: 2+ years ### "Excellent technical support even out of United states.-" November 30, 2016 4.0 Good software, easy to use, very complet, and the Polygon People is ready to help in any time.- We used for more six year and even today is the spine for our organization all department in the company use this value resource Pros Excellent technical support Easy to use Very complet Cons Need a web interface.- More easy way to connect with the new technologies Review Source PB Peter B. Textiles Used the software for: 2+ years ### "PolyPM Review" February 26, 2015 5.0 Pros I have been using this product for two years now, and I am still learning new things that it has. The developer of this product is always easily accessible and available when you need him to help. The Inventory Management integrated with work orders is a great way of keeping track of everything. The workflows allow us to keep track of where all of the orders are at any time, and our customers can see this information so they can track their own orders. Cons The few things that I have not liked about this system usually have gotten fixed in a couple months after we let them know what we would like to have the system do. Review Source DT Darwin T. Used the software for: 2+ years ### "Friendly Software" November 16, 2016 4.0 I have used this software for more than 8 years, it is very friendly and easy to use, with personalized support, obtaining very good results in all processes of the manufacturing business, from raw material inventory management, finished goods inventory for our customers. Review Source GV Guillermo V. Production Planning Manager Textiles Used the software for: 2+ years ### "Production Planning Manager" November 13, 2016 4.0 It is great not use excell anymore, schedule on organized platform is very useful. Easy to understand. Pros Easy way to join information from different departments, sources. Cons Alerts on materials pending, incomplete developments. Review Source DZ Denise Z. Apparel & Fashion Used the software for: 2+ years ### "Exceptional Service and Support" October 26, 2016 5.0 My expectations regarding service during implementation and throughout the almost 10 years of use thus far. They are literally just a phone call away to discuss and work through any issue that may arise as physical (or software) processes change. Review Source SB Sandy B. Used the software for: ### "long standing happy customer" November 16, 2016 5.0 Have been working with Polygon for more than 10 years. Excellent product, excellent support. Polygon support team always ready to help with any new complicated business system requirements. Pros Highly flexible, robust, and easy to customize. Cons Because it's so powerful and flexible, it may not look as "pretty" as other non-flexible software but can have unique set-up for every user and surpasses other software in functionality. Review Source GP Gabriel P. Textiles Used the software for: ### "Polygon Software PolyPM Review" December 3, 2014 4.0 Pros It has to connect and relate all the information from orders to invoices. Cons There is still a problem between the warehouse system and the boxes with the finished product that makes it unable to use the same box number. If you are using the same box that you had in your warehouse, it shouldn't be necessary to use a new number. The help menu should have more option for learning. Review Source SB Steve B. Used the software for: ### "VERY GOOD MANUFACTURING SOFTWARE" November 21, 2016 4.0 We installed PolyPM a couple years ago, replacing the system we had used for numerous years. Needless to say, this software was extremely easy to learn and very operator friendly. Several of the employees in the manufacturing facility are now using PolyPM and very easily trained in a short period of time. It has met every need we have wanted and if it was not already in the program, Customer reps were great to jump in and get exactly what we needed and wanted. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.