# HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HoneyBook the right Proposal Management solution for you? Explore 678 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162588/HoneyBook/reviews

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HoneyBook

4.7 (678)

[View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Reviews of HoneyBook

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

RP

Ryan P

Graphic DesignerDesign, Self-employedUsed the software for: Less than 6 months.

“My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place.“

March 16, 2026

SB

Sabre B

Systems StrategistInternet, Self-employedUsed the software for: I used a free trial.

“I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others.“

March 28, 2026

Owen C

programmerFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months.

“It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly.“

May 2, 2024

NA

Nicole A

PhotographyPhotography, Self-employedUsed the software for: Less than 6 months.

“I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just getting started and couldn't afford it.“

May 23, 2025

Owen C

programmerFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months.

“It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything.“

May 2, 2024

MM

Mohammad M

Splunk System AdministratorComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes.“

April 12, 2025

JM

Jon M

FinancingInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.“

November 13, 2024

KF

Katelynn F

Digital Marketing ManagerMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“Price has increased to an amount that I personally find unreasonable, it's no longer worth the money.“

December 8, 2025

## Showing most helpful reviews

Showing 1-25 of 678 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mai M.  
VP of Events  
Entertainment  
Used the software for: 2+ years

### "Book with Ease!"

December 18, 2025

5.0

My overall experience with HoneyBook was overwhelmingly positive. Easy to adopt and implement into daily use! I found the entire experience to be streamlined and incredibly user friendly. Not only for me, but for my clients as well!

Pros

I was nervous to implement a new platform but I was SO delighted to find how user friendly this program was! I was immediately grateful for how quickly I was able to adopt HoneyBook and use it to create proposals, contracts while tracking payments and communications.

Cons

Honestly, I don't have any cons- the only one I could possibly think of was that it once went to someone's spam box as opposed to their inbox.

Review Source

KK

Kelvin K.  
Web Developer  
Design  
Used the software for: 1-2 years

### "Iconic, Reliable and Full-featured PPM Platform "

March 17, 2025

5.0

Pros

HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time.

Cons

I have not experienced any troubles when utilizing HB.

Switched from

[Project Insight](https://www.capterra.com/p/20129/Project-Insight/)

HoneyBook is easy to use since it has a clean UI unlike Project Insight.

Review Source

HJ

Hannah J.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good for small teams "

December 30, 2024

3.0

It was good overall for client-facing work, but I couldn't handle what I needed for task delegation.

Pros

It was easy to use honeybook as a new business owner

Cons

It didn't have the features I needed for the internal side of things when delegating to other contractors or staff

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing HoneyBook

I chose honeybook because it looked like it would work for everything I needed. I have since moved on to different software.

Review Source

MR

Marleny R.  
Programs and Operations Assistant  
Arts and Crafts  
Used the software for: 1-2 years

### "HoneyBook is a great platform for creating Event Contracts & Invoices!"

July 27, 2025

4.0

Great. I like that it sends follow up reminders for client inquiries as our company gets busy at times.

Pros

I like that it’s user friendly for someone new to creating event contracts and invoices. You can customize each contract to fit each client with photos and different line items.

Cons

I think the process could be slightly easier for taking a contact from inquiry to project to contract with invoice. Early on I found myself creating multiple projects or contracts for the same client.

Review Source

ANDREY V.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "All In One Solution for Beginners"

October 22, 2025

5.0

Pros

Generous starter plans that let you save money up front when starting a new business. All in one platform that you need for starting a service based business, from processing payments to workflow management, it is intuitive and straightforward to use.

Cons

The branding removal is only in the higher tier prices, it is not that big of a deal but for starting out on a budget does not help.

Review Source

VR

Verified Reviewer  
Head Photographer and Owner  
Photography  
Used the software for: 6-12 months

### "Honeybook kept us booked up. "

August 25, 2025

5.0

Pros

Honeybook was a pretty easy to use software. It helped our Photography business with workflow and creating templates.

Cons

The thing that caused us to not be able do so was price and also the rigid ness of the premade templates.

Review Source

AA

Abby A.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good CRM but the price tag is steep"

December 8, 2025

4.0

I continued to like the like the service, but the price is too steep for me now, and isn't providing anything woth the price increase.

Pros

It's a one stop for managing clinets their reocurring payments. I use it a lot and it save me the time of contacting clinets to remind them subscription renewing.

Cons

When I started my suscription with Honeybook, I paid a little over $250 a year. Two years later, $500 a year.

Review Source

Jackie S.  
Self-employed  
Retail  
Used the software for: 6-12 months

### "Great for small businesses "

September 5, 2025

5.0

Pros

HoneyBook has proven to be one of the most effective tools I've utilized, particularly for small businesses ,It greatly reduces the time spent on client management. All your needs are met in a single platform, including invoicing, scheduling, and monitoring project advancement. It's user-friendly, and you don’t have to be a tech expert to navigate it.

Cons

So far there are no reasons not to like about HoneyBook, it's easy to use and it's also straightforward

Review Source

RT

Ricki T.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Honeybook is fine for what it does."

January 15, 2026

4.0

Pros

I really enjoyed their emailing abilities. I was able to batch emails ahead of time, and see when they had been read.

Cons

I didn't like is that the more advanced features had a bit of a more steeper learning curve. Pricing for what I needed.

Review Source

MP

Marissa P.  
Executive Director  
Human Resources  
Used the software for: Less than 6 months

### "Vendor Booking"

January 16, 2026

5.0

I just using it for our music festival to book bands and bar cart. Its been pretty efficient so far in keeping things organized and setting up payment schedule. I'm looking forward to using it more with our other events.

Pros

The ease of use booking and paying vendors for our event. Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival.

Cons

I'm brand new to the program so I'm still learning but the so far it hasn't been too difficult to learn.

Review Source

JJ

Julia J.  
Designer  
Graphic Design  
Used the software for: 1-2 years

### "I don't want to be with out it"

May 7, 2024

5.0

Affordable, easy to get started, can do it all.

Pros

Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does

Cons

There's not much to like about it. It meets all of the things I was looking for in a CRM.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

I didn't feel like going through the learning curve. It didn't feel as intuitive to me as honeybook does.

Review Source

AM

Amber M.  
Office Manager  
Consumer Services  
Used the software for: 1-2 years

### "Honey with HoneyBook!!"

March 26, 2025

5.0

My overall experience with HoneyBook has been an amazing one!! The interface is super easy to use for both user & administrator. Customer service is outta this world!! I love love love me some HoneyBook!!

Cons

Fortunately, I like all the options & features that HoneyBook has to offer!!

Review Source

AJ

Amy J.  
Owner  
Design  
Used the software for: 6-12 months

### "Honeybook is the perfect CRM tool for your design business!"

January 20, 2025

5.0

My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes.

Pros

Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked!

Cons

There really isn't anything that I don't like about Honeybook.

Review Source

GF

Gregor F.  
Photographer  
Media Production  
Used the software for: 6-12 months

### "Professional Experience Review"

April 1, 2025

5.0

All my business management relies on using this solution, it's accessible and reliable

Pros

I used it for automated workflow with easy invoicing and all kinds of templates

Cons

I use it every day and I haven't gotten discouraged from using it

Review Source

BS

BURGOS S.  
Marketing Manager  
Research  
Used the software for: 6-12 months

### "Freelancing seems much less chaotic for now"

April 12, 2025

4.0

Pros

I have found that HoneyBook helps in bringing in new clients when am engaged with other projects that require my attention. It sends various forms, reminders and invoices at certain intervals thus eliminating the tiresomeness of having to constantly supervise each transaction individually.

Cons

Recurring invoice generation is not as flexible as they have to be. I hoped to have specific payments for each stage of the work but in HoneyBook I am only able to select general recurrent dates, which is not suitable when the delivery can be different from client to client.

Review Source

RF

Robyn F.  
Owner and Lead Bartender  
Events Services  
Used the software for: 6-12 months

### "It was helpful for simple contracts"

September 22, 2025

3.0

Pros

I was user friendly - I had an easy time learning how to use it. It kept my contracts organized so I could easily find information about my clients and what we agreed on.

Cons

Honeybook is more expensive than a new software I go that is more robust. It does the same things I liked from honey book but has more features.

Review Source

CM

Christian M.  
Facebook Ads Strategist  
Internet  
Used the software for: 6-12 months

### "Client management"

March 13, 2025

5.0

Honeybook is great for client management

Pros

Invoicing, contract signing and project tracking are made user-friendly by HoneyBook

Cons

Some features are not available on the mobile app but only on the desktop version

Review Source

QB

Quantieshia B.  
CEO  
Entertainment  
Used the software for: 6-12 months

### "Enjoy Honeybook"

October 14, 2024

5.0

My experience has been great. The interface is easy to use.

Pros

I like that I can create invoices in many different ways set up lead forms

Cons

I really enjoy using HONEYBOOK and all its features

Review Source

Caroline B.  
Bachelor in Supply Chain Management  
Consumer Goods  
Used the software for: 1-2 years

### "Everything I need in one software"

August 10, 2024

5.0

I automate workflows much more easily for my performance and my daily tasks

Pros

I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized

Cons

The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly

Review Source

aH

alton H.  
owner  
Arts and Crafts  
Used the software for: 2+ years

### "Honeybook is Sweet! "

September 4, 2024

5.0

Pros

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

Review Source

AT

Adrianna T.  
Operations  
Hospitality  
Used the software for: I used a free trial

### "Honeybook Solutions"

November 2, 2024

3.0

Pros

The contract features are vast and can be customized and create and save templates.

Cons

Honeybook doesn't let you use your own email address after configuration.

Review Source

SB

Sara B.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Pretty neat app "

October 20, 2024

5.0

Use for invoices and payments for a business

Pros

I liked how I could set up my invoices and send them

Cons

I don’t think I have had any set backs with this

Review Source

OB

Olivia B.  
FOA  
Medical Practice  
Used the software for: Less than 6 months

### "Optimis Corp Review "

August 7, 2024

5.0

My overall experience has been nothing short of great, I find it easy to manage and schedule all appointments for our patients.

Pros

What I like most about HoneyBook is how efficient the software is for appointment scheduling.

Cons

There is currently nothing I dislike about Honeybook, it has been very effective and efficient.

Review Source

CO

Ciara O.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Honeybook site review "

May 30, 2024

5.0

My overall experience has been amazing. It has helped my business run, very smoothly and allowed me to become a little more hands off.

Pros

The ease and convenience of clients booking my services and signing contracts.

Cons

I actually have no cons. My experience with Honey has been great.

Review Source

SB

Stephanie B.  
Owner  
Medical Practice  
Used the software for: 6-12 months

### "Honey Book is Excellent"

June 19, 2024

5.0

Pros

Ease of use and minimal training requirements!

Cons

Pricing could be a little better but overall I really don’t have any cons.

Review Source

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