# Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rotageek the right Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162513/RotaGeek/reviews --- Rotageek 4.6 (216) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rotageek Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I enjoy using rotageek as its easy for me to track my shifts and any changes that occur and easy for me to send my rota to my family“ July 15, 2024 KM Kari M Store Manager Retail, 501 - 1,000 employeesUsed the software for: 1-2 years. “Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm)“ November 2, 2023 NA Nina A Assistant managerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “How accessible it is on different devices, the clock in and clock out feature“ July 15, 2024 jw jack w SupervisorFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Rotageek can sometimes be frustrating doing small bits of work“ July 15, 2024 AN Andrew N Sales managerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “I love the ease of use and the flexibility it provides me when balancing requests from members of staff.“ July 15, 2024 SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes the clocking in/out system crashes“ July 15, 2024 EM Elizer M Project Support OfficerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build.“ October 24, 2023 GH Gemma H first assistant manager Food & Beverages, 10,001+ employeesUsed the software for: Less than 6 months. “It posts a lot of 5 hour shifts that in a quiet restaurant does not help service or sales due to breaks. “ October 30, 2023 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Debbie M. Assistant Store Leader Telecommunications Used the software for: 2+ years ### "Best scheduling tool around " December 3, 2020 5.0 Brilliant software, easy to use and simple to understand. Pros Scheduling is so quick and easy with rotageek. It is simple to update schedules and the team always have access, so no excuses for turning up to work at the wrong time. Cons Would love the software to be more user friendly on my android tablet. Review Source VR Verified Reviewer Supervisor Leisure, Travel & Tourism Used the software for: 2+ years ### "rotageek - geek " October 31, 2020 4.0 Benefits of using Rota geek compared to other systems I've used previously are fantastic - would highly recommend. Pros ease of use is second to none- support team are fantastic and integration of pay roll was easy ! Cons \- a couple of Aesthetic changes happened in early days but this was none disruptive Switched from [WhenToWork](https://www.capterra.com/p/80499/WhenToWork/) National account switch - ease of payroll transition Review Source DW Davina W. Payroll Officer Retail Used the software for: 2+ years ### "Ease of use" June 10, 2021 3.0 I have been able to provide reports of Holiday Entitlements which use to be a manual job before using RG. Pros The reporting element. We use Microsoft Excel Cons Easy access to historical information for reports to Management. Review Source GT Gary T. Area Manager Retail Used the software for: 2+ years ### "Great Tool and saves a lot of time" October 28, 2020 5.0 I helped with the implementation and roll out of rotageek and since we launched it as a business it has evolved and at each stage the upgrades have been a benefit and have made sense. The support offered is great and quick too. Pros I like the fact that I can see multi site rotas, making it easier to plan my weeks so that I can visit stores when the right people are working. It saves me a lot of time callig ahead and I can make more ad-hoc visits. Cons The only thing I don't like is that holiday allowances cannot be amended if the timesheets have been signed off and a holiday has had to be cancelled due to unforeseen circumstances. Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Reason for choosing Rotageek The business made this decision and I believe it was due to sap integration and having a more flexible product. Review Source jW jack W. Supervisor Food & Beverages Used the software for: 6-12 months ### "Very useful " July 15, 2024 4.0 Pros Rotageek makes job scheduling very easy, and allows for easier viewing of hours Cons Rotageek can sometimes be frustrating doing small bits of work Review Source CB Clair B. Sales advisor Retail Used the software for: 1-2 years ### "Good Review " July 15, 2024 5.0 Pros It’s easy to see when your next shift is and how long the shit is. It also alerts me 2 hrs before my shift Cons There’s nothing I dislike about Rotageek Review Source sW simon W. Facilities Team Lead Hospitality Used the software for: 1-2 years ### "Rotageek team rotaring" July 15, 2024 4.0 Pros Easy to use and user friendly ,contains al the information i need to run my team Cons Phone app has a tendency to break down Review Source VR Verified Reviewer Assistant manager Retail Used the software for: 2+ years ### "Rotageek is the easier rota tracker EVER" June 21, 2022 5.0 Pros Really easy to use and manage. You can type any information you want to keep under control and it’s really helpful Cons Sometimes was a little bit slow to access from the phone app. It didn’t display all the info that you can easily access from the laptop Review Source VR Verified Reviewer Operations Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Rotageek" October 28, 2020 5.0 The chat function is excellent, and the team are always friendly and quick to support. You feel like you are talking to a real person, who is invested in your business and wants to help as quickly as possible. It is a large business with a small one-to-one feel. Pros The scheduling system is very user friendly, for both back of house and on the app. It is extremely easy to communicate to the team. Cons It can be difficult to alter details for staff members without gaining constant permissions. We are a large team that continuously changes so some autonomy for Manger users would be useful. Review Source Andrew B. Store leader Retail Used the software for: 2+ years ### "Great customizable schedules" December 17, 2020 5.0 Pros Schedules can be adjusted easily, notifications to staff are superb. Cons Syncing the rota with a calendar isn't the easiest Review Source AG Akash G. Guest Host Hospitality Used the software for: Less than 6 months ### "Great App to schedule time." July 15, 2024 5.0 Pros Time Management and the reminders that it gives you 2 hours prior to the shift. Cons Sometimes the location isn’t apt. As soon as i clock in sometimes it gets double tapped and then it clock me out at the same time, If you could improve that. Review Source MC Matthew C. F&B Ast Ops Mgr Food & Beverages Used the software for: 2+ years ### "It could be great" June 17, 2021 5.0 Over all Rotageek is a great tool to use. The staff love using it, their only gripe is that the app can sometimes be unreliable. It is really easy to use to create a rota for multiple teams and a large number of employees. Holiday , leave requests and sickness are straight forward to manage. Pros The possibilities are amazing but I feel the parameters are set by people who don't understand what the end users need. It is too rigid and not a lot of room to move when we have to go by parameters that are set by a head office that don't understand the operation. Cons I think the software is a amazing but there is just to many limitations put on it by the powers that be. Review Source RG Rebecca G. Store Manager Cosmetics Used the software for: 6-12 months ### "RotaGeek is a huge win for employees! " November 3, 2021 5.0 I generally think it is a huge time saver and its so powerful to give employees the opportunity to view and consider their own leave and sickness levels, have access to their shifts and holiday requests on-the-go - everything really. I think it's been of huge benefit to them especially. Pros All info relevant to Timesheets, holiday allowance, shifts etc is now kept in one place rather than over 3 or 4 seperate documents. Staff can easily access their own information as they should be able to, and they have their shifts shared directly to them as soon as they're available. Cons I would like the scheduler to be more compact although this may be irrelevant when I start to use the auto-scheduling feature as I'll look at it for less time! I would like for copied shifts to be copied verbatim - breaks, shift names, any notes etc. Copying a shift is supposed to save time but at the moment I still have to edit every break, add in notes again, change colours. I would like for employees on Timesheets to display in the same order as they do on Scheduler to make checking off the time sheet more user-friendly. When printed, I'd like the printed version to represent what is shown on the scheduler screen - any coloured shifts currently print in a very faint grey rather than their highlighted colour. (I have checked my printer settings and I am printing in colour). Review Source JT Jean T. Department Administrator - Payroll Cosmetics Used the software for: 2+ years ### "It's improving and getting better" June 21, 2022 4.0 At Lush we started around 2 year ago and they decided to stop and we are using again now. I can see very good improvements but still some opportunities to be better. Overall it's being good comparing with the old system. Pros Scheduler, copy schedule for other weeks, timesheet changes time improvements, the fact if the user don't clock in the hours worked will show anyway. Cons It's taking away too long to delete or add hours on timesheet. It's more than 1 minute for each change so if you have more then 200 employees it's terrible. For changing times it's ok, but for delete or add... Switched from [Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) Company decision. Review Source GY Georgia Y. Trainee manager Retail Used the software for: 2+ years ### "Easy to use " October 21, 2021 5.0 Learning how to use it was very easy, our staff love it as their holiday is entered automatically and the rotas get sent straight to them Pros It’s so easy to use and teach our staff to use too, makes day to day life very calm Cons Breaks have to be entered manually over 9 7 hour shifts as they are entered wrong for our company Review Source kW kerry W. manager Retail Used the software for: 2+ years ### "Great system accessible to all" June 9, 2022 4.0 Pros easy of access, can be used on different formats Cons when booking holiday, rota geek automatically fills every shift with holiday, I may want 4 days off in total but but only use 2 days holiday. This can be changed on the screen but there needs to ne a function of how many days holiday I would like to use when I apply for annual leave Review Source KM Kari M. Store Manager Retail Used the software for: 1-2 years ### "Save time with this great people management system" November 2, 2023 5.0 Pros An easy to use platform for managing timesheets and absences in the business. Cons Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm) Review Source AR Amy R. Customer assistant Retail Used the software for: 2+ years ### "Easy" June 16, 2022 5.0 It good, its updated staight away, it gives u alerts so u dont forget when ur working Pros Easy to use, clear, can check at any time Cons Not being able to change my holiday request. Can add new dates but cant ask to exstend appoved holiday Review Source Kieran W. Supervisor Leisure, Travel & Tourism Used the software for: 1-2 years ### "Easy to use - Minimal set up" June 14, 2022 4.0 great easy to use in all levels from staff, to managers and payroll Pros The ease of Use for this is its biggest seller , everyone on our team can use this as its very user friendly, no great induction needed for it. Cons not a lot to dislike - can be arduous when setting up multiple new starters in peak times Review Source RP Rachel P. Team leader in a retail store Retail Used the software for: 2+ years ### "Rotageek" June 14, 2022 5.0 Pros Really easy to use and helpful to send out to all staff Cons Wish we could choose the house for annual leave without having to put them through as separate days Review Source AS Andrew S. Store leader Retail Used the software for: 2+ years ### "Great app" June 21, 2022 4.0 Great app Pros Great app Easy to use .. Good for staffing Cons Navigation can sometimes be difficult .. needs to be simpler Review Source LB Lorna B. Store Manager Retail Used the software for: 6-12 months ### "Rota Geek is time saving" November 2, 2021 4.0 Overall I have loved using it. It has made scheduling my team easy and communication on scheduling a lot easier as well. Pros Rota geek has had a really time saving impact on our store and managing. Using autoscheduler allows us to schedule to sales which is really valuable and we love the app. Cons The clock in clock out function can make time sheets take longer and sneak staff have used it to be paid more. Review Source JH Jane H. Store Manager Retail Used the software for: 1-2 years ### "Easy to use and a great asset to my store" November 30, 2020 4.0 Pros I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic. Cons At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly. Review Source DS Denise S. Manager Retail Used the software for: 2+ years ### "Affective " June 15, 2021 5.0 Every easy will someone there to help 8f needed Pros I find this so easy to use. My staff love how efficient it is xx Cons None i fine it a pleasure to use. If I can use it any one can Review Source WB Warren B. Store assistant Wine and Spirits Used the software for: 1-2 years ### "Rotageek for the average user" March 2, 2021 5.0 Overall I am very happy with the software. Pros I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc. Cons I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.