# TireShop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TireShop the right Auto Repair solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162393/TireShop/reviews --- TireShop 4.7 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TireShop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews JH Josh H Vice presidentConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “QuickBooks integration is a great feature too.“ July 31, 2025 jm joseph m mechanicAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “complexity- if you have no experience you may have a difficult time getting the learning curve“ February 9, 2025 jm joseph m mechanicAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “Ease Of Use - for novice techs this software doesn't seem to be at an advanced to cause error i will say from experience its smooth not to complex“ February 9, 2025 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use John B. Delivery Food & Beverages Used the software for: I used a free trial ### "App review" May 18, 2025 4.0 overall it was a pretty good experience and easy quick with multiple options and help me figure out what I wanted and very short amount of time. Pros Easy access menu, the number of options, and also the different paying capabilities. Cons The limited number of credit pay is pay plans that they had. I feel like there could have should have been more options on paying with credit or multiple payments for a purchase. Review Source JH Josh H. Vice president Construction Used the software for: I used a free trial ### "Automotive industry jumping on the technology bandwagon. " July 31, 2025 4.0 Easy to use with endless features. QuickBooks integration is a great feature too. Id recommend this software for any small to medium business. Pros Being able to look at inventory at multiple locations and vin number scanning for starting work orders. Cons A little on the pricey side at $175 a month approximately. I encountered a few bugs here and there but I'm sure they'll get worked out. Review Source jM joseph M. mechanic Automotive Used the software for: 6-12 months ### "best support in the mechanic field" February 9, 2025 3.0 price is high but could be worth the value it brings to the table Pros Solid Customer Support - Hands down the best support service when needing that in the field on demand its highly important without that it just wouldn't be the same. Pristine Integrations - for the quick accurate linking to accounting software, reports on vehicles an all in one spot for you to get the data stream you desire. Ease Of Use - for novice techs this software doesn't seem to be at an advanced to cause error i will say from experience its smooth not to complex Multi Store Front Use - whether your just a small business one man band type deal or going for the multi location business this its equal Complex New Function- handles appointment's, inventory ,CRM, pricing calculation as well as reporting tools. Cons Cost- defiantly isn't the most efficient price out there but at the end of the day you get what you pay for i believe so its worth it it will prove you wrong just like it did me. Limited Customization- some options may not give you the extra you need complexity- if you have no experience you may have a difficult time getting the learning curve Review Source KW Kristi W. Administrative Assistant Automotive Used the software for: Less than 6 months ### "TireShop RATED" April 1, 2025 4.0 Overall my experience met expectations and proved useful. Pros The comparison of brands, prices, etc available Cons Can't say there was anything in particular I disliked. Review Source DG Dru G. Manager Automotive Used the software for: 2+ years ### "Works but needs to improve" May 28, 2024 4.0 ok - interested in more integrations and development to be great, Pros One stop shop for point of sale, history, repair order and estimates. Live inventory across multiple stores. Cons Way too many clicks to get to any given screen, reporting is confusing, lags and crashes often. Switched from [RO Writer](https://www.capterra.com/p/173266/R-O-Writer/) huge improvement from RO writer program. Review Source SA Scott A. COO Automotive Used the software for: 6-12 months ### "TireShop rock Solid" March 7, 2023 5.0 great Pros Last year, 2021 being a Goodyear TSN member we used GBMS (Goodyear Business Management System) for the past 20 plus years. Using this system was cumbersome and had a lot to be desired, but GBMS was a complete business systems (ERP) handled POS, inventory, HR, accounting, everything. GBMS made the decision to end GBMS and gave the 200 plus GBMS users the option of about 5 different systems that interface with Goodyears system. I spend 100’s of hours of due diligence review systems and functionality. I selected TireShop by Freedom Soft. With great reservation we began the process of doing a complete overhaul of our system. I made the chose to run TireShop locally on a server not over the web, because if and when the internet goes down we still will be able to operate the company minus credit card clearing, because credit card clearing is over the web. TireShop one year later. Everything is working better than expected and the increase in productivity along with the integration to our vendors is quick and efficient. Accounting and HR is simple as it can be. Also, TireShop has been very responsive to product upgrades. One of which is they completed working with Sonsio for automating road hazard insurance purchases. Now road hazard is easier than when it was with GBMS. We provide a good number of Nation Account deliveries and the integration with Goodyear TireHQ is very easy. The only wish is that TireShop has a print function from the “Sort All” section of the TireH Cons Being able to print National Account completed documentation. (Small issue) Review Source RF Ron F. Gen. Man. Automotive Used the software for: 2+ years ### "Having used various tire software programs for over 30 years, I find TireShop the best by far!" September 20, 2017 5.0 Pros It is easy to set up and train new users on. We made the decision to buy the program mid- November of 2011 and we were live with virtually no problems on January 3, 2012. The customer service team is super responsive. Integration with contract service companies such as DOT # capture, Goodyear sell-out data, etc. is easy. It has virtually everything you can think of to help you sell tires and service as well as managing your business to the max. Cons If there are any negatives, they are, in my mind, buried by all of the positive aspects. I only wished I had purchased this system sooner. Review Source JF Joe F. Owner Automotive Used the software for: 2+ years ### "We love the TireShop product and the great and personable support we receive from their team!" September 8, 2017 5.0 Easy to use and still powerful. Pros Easy to use and so easy to track what used to be hard to find issues on our previous software. We get great support from the TireShop by FreedomSoft I have recommended TireShop to many other shops and they have all been pleased with it too. They work with us to use our ideas for improvements too. We are in the lawn equipment business too. They have helped us customize this but it can't integrate with the Outdoor Power Industry like it does the automotive. Review Source JC Joe C. Vice President Used the software for: 2+ years ### "We have used Tireshop in all 6 of our locations since 2006, 100% pleased with this software!" September 20, 2017 5.0 Pros Tireshop does it all for us. It is very easy to learn initially, and very robust in it's functions as you call on it for more and more. We have been recommending this product to anyone that inquires as to what software platform we are utilizing. Cons We like it all. Honestly can't come up with a single issue that could be improved. They have taken many steps to add new functions and keep ahead of industry trends. Review Source JB JR B. Owner Used the software for: 2+ years ### "Very functional, like how it integrates with QuickBooks" September 20, 2017 4.0 Pros Works great for multi store function, inventory control is easier than our last system. Company is very good at tailoring it to users. Cons I wish it had any inventory scanning program. I wish it had tighter controls for inventory entry, keep everything more uniformed. Review Source Response from FreedomSoft October 16, 2017 JR, Thanks for the feedback. Inventory scanning is one of our latest features and is currently being rolled out. We would love to get your input on it after you've had a chance to try it out. SH Shannon H. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "We have been a user since 2004 and the experience has been great!" November 17, 2017 5.0 We save money on the support package. and we never have any downtime. Pros Speed, ease of use and you can call for support, talk to an English speaking human and they resolve the issue, which happens very seldom. They download regular updates and the maintenance is very affordable. Cons The pricing module isn't very clear. I opt to do it manually, but I'm sure I just don't understand it and I have never taking the time to ask about it. Review Source HF Howie F. President/Owner Used the software for: 2+ years ### "Far superior to the previous software system we used!!!" September 25, 2017 5.0 Pros Conversion process from our old system to TireShop was seamless as the result excellent customer service. TireShop is a significantly more user friendly software system than any other system we have used over the last thirty years. I would highly recommend the system, Cons Declined Services report is not as user friendly as other reports. Otherwise, there are no cons that I would report. Review Source TS Tim S. Controller Automotive Used the software for: 2+ years ### "Love this software." September 8, 2017 5.0 Too numerous to mention all. A great product all the way around. Pros Ease of use and training new users. Integration with back end systems. Speed. Amount of reports and ability to export to spreadsheets. Customer support is excellent when needed. Software updates to take care of any issues identified. Integration with social media. Thumbs up all the way around. Review Source DM Darren M. COO Automotive Used the software for: 2+ years ### "The best POS software available with the best support" October 17, 2017 5.0 Pros We have had TireShop for since April 2007 and the continual updates and support we get keeps us from ever considering another POS system. Our staff picks up the system quickly during training. There is no need for a mouse and everything can be done by keyboard, which may seem strange at first but is actually a major boost to efficiency. Review Source RP Rob P. President Used the software for: 2+ years ### " Once this product was presented to our company it was an easy decision." September 20, 2017 5.0 Pros This product ties the tire industry and auto industry together better than any program we've used prior. It offers excellent customer support and is always evolving.. Cons There are no real negatives to this product for myself or the company. It is truly a great fit for our business. Review Source GE Gary E. Director of Operations Automotive Used the software for: 1-2 years ### "Great customer service, integration with tire suppliers and parts suppliers." September 12, 2017 5.0 Pros Full integration with ATD included; Epicor integration allows for ordering parts and pulling over labor and parts into ticket using our pricing matrix; Quick Quote feature on tires very easy, Integrated CC processing, customer retention program, and tire images/features Cons Deposits on tickets are difficult to track, however the team has already developed one report to help me track them and are working on another to fully track the deposits. Review Source SB Steve B. President Used the software for: 2+ years ### "Like doing business with family. Best software for our company by far. " September 23, 2017 5.0 Pros Simple, accurate and efficient, Great support staff. I have never had an unanswered question or a problem unsolved. The quick books accounting integrates perfectly. Cons Had to bring in a quick books consultant to help me set up our accounting side. After that it has been smooth sailing. Review Source DS Debbie S. Corp Sec Used the software for: 2+ years ### "Buying Tire Shop was one of the best decisions we have made. " September 20, 2017 5.0 Pros They are very receptive to problems or suggestions we have. The are great on customer service. They have made us feel like they have built this program custom just for us! Review Source DN Damon N. Pres. Automotive Used the software for: 2+ years ### "Best POS Software I have used. " September 8, 2017 5.0 More bottom line. Pros Ease of use. Quick, So easy to train new employees on. All in one program. Service Manager can make quotes fast. Review Source BS Barry S. Pres/CEO Used the software for: 2+ years ### "Tire Shop Freedom Soft is one of the finest vendors I have used in my 43 years in business. " September 20, 2017 5.0 The customer support team understand the retail tire business and have created a system that works day in and day out Pros The software is totally user friendly, intuitive and is made for the tire and auto repair business. We are in our 7th year and ZERO issues Review Source LM Lisa M. Library Media Specialist Education Management Used the software for: Less than 6 months ### "TireShop makes things easy for my mechanic!" August 4, 2021 5.0 It has made past customer history seamless to keep on file. All information is easily organized and utilized. Pros I helped my mechanic implement this software into their daily usage and he LOVES it! Cons Nothing. The features are easy to use and seamless. Review Source