# DonorView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DonorView Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/162375/DonorView --- # DonorView Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DonorView ## What is DonorView? Cloud-based all-in-one nonprofit management solution designed to enable nonprofit organizations to manage events, donor engagement, fundraising campaigns, and more. With its intuitive interface, organizations can efficiently track donations, manage donor relationships, and run targeted campaigns. Its robust features include online donation processing, event management, volunteer tracking, email marketing, text messaging, peer-to-peer fundraising, live and online auction management, and customizable reporting. DonorView empowers nonprofits to maximize their impact by providing tools for efficient communication and data-driven decision-making. Say goodbye to administrative headaches and hello to streamlined operations with DonorView. ## What is DonorView used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 130 user reviews Reviews sentiment Positive 88% Neutral 5% Negative 8% Starting price $166 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DonorView?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.donorview.com&name=DonorView) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DonorView 4.4 (130) VS. [4.5 (1,396)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $166 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (130) Ease Of Use 4.3 (1,395) Value For Money 4.3 (121) Value For Money 4.5 (1,132) Customer Service 4.5 (125) Customer Service 4.8 (1,295) ## DonorView alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (617)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162375/DonorView/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Nonprofits 4.3 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Donor Management 4.2 (26) 88.46% of 26 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Donation Tracking 4.6 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 4.3 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Payment Processing 3.9 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 4.5 (13) 107.69% of 13 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services DonorView 72 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track, manage and store the applications of potential future members, customers or candidates Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Allows businesses to create and manage auctions. Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Track interaction history by documenting conversations for contacts Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Access the system via a mobile application Ability to make a donation from a mobile device/app Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Manage volunteer information and direct volunteer resources Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.2 (130) 4.2 Based on 130 reviews ## Pricing Value for money 4.3 (121) Free Trial [View pricing plan details](https://www.capterra.com/p/162375/DonorView/pricing/) Up to 1,000 constituents $166.00 Flat Rate,Per Month It includes: - Constituent Management / Fund Raising - Email Marketing - Event Management - Free Basic Support - Free Software Upgrades - Free Swipe Device for Mobile Payments - Membership & Programs - Mobile App for Events and Donations - Online and Silent Auctions - Personal Fund Raising Pages/Peer 2 Peer - Quickbooks Integration - Surveys and Forms Builder - Unlimited Online Donation & Event Forms - Unlimited User Licenses - Volunteer Management Up to 5,000 constituents $380.00 Flat Rate,Per Month It includes: - Constituent Management / Fund Raising - Email Marketing - Event Management - Free Basic Support - Free Software Upgrades - Free Swipe Device for Mobile Payments - Membership & Programs - Mobile App for Events and Donations - Online and Silent Auctions - Personal Fund Raising Pages/Peer 2 Peer - Quickbooks Integration - Surveys and Forms Builder - Unlimited Online Donation & Event Forms - Unlimited User Licenses - Volunteer Management Up to 15,000 constituents $546.00 Flat Rate,Per Month It includes: - Constituent Management / Fund Raising - Email Marketing - Event Management - Free Basic Support - Free Software Upgrades - Free Swipe Device for Mobile Payments - Membership & Programs - Mobile App for Events and Donations - Online and Silent Auctions - Personal Fund Raising Pages/Peer 2 Peer - Quickbooks Integration - Surveys and Forms Builder - Unlimited Online Donation & Event Forms - Unlimited User Licenses - Volunteer Management Up to 25,000 constituents $755.00 Flat Rate,Per Month It includes: - Constituent Management / Fund Raising - Email Marketing - Event Management - Free Basic Support - Free Software Upgrades - Free Swipe Device for Mobile Payments - Membership & Programs - Mobile App for Events and Donations - Online and Silent Auctions - Personal Fund Raising Pages/Peer 2 Peer - Quickbooks Integration - Surveys and Forms Builder - Unlimited Online Donation & Event Forms - Unlimited User Licenses - Volunteer Management Up to 50,000 constituents $1,088 Flat Rate,Per Month It includes: - Constituent Management / Fund Raising - Email Marketing - Event Management - Free Basic Support - Free Software Upgrades - Free Swipe Device for Mobile Payments - Membership & Programs - Mobile App for Events and Donations - Online and Silent Auctions - Personal Fund Raising Pages/Peer 2 Peer - Quickbooks Integration - Surveys and Forms Builder - Unlimited Online Donation & Event Forms - Unlimited User Licenses - Volunteer Management Value for money 4.3 (121) 4.3 Based on 121 reviews ## Integrations [ Double the Donation](https://www.capterra.com/p/250318/360MatchPro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (125) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (125) 4.5 Based on 125 reviews ## User reviews Overall rating 4.4 Based on 130 reviews Filter by rating 5(78) 4(36) 3(6) 2(4) 1(6) Mentioned topic Sorted by most recent AU Anonymous User Executive Director Non-Profit Organization Management ### "Didn't Work for Us. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 11, 2026 Not terrific. We eventually decided to move to a different platform that was more customizable for our needs. Pros The best thing about DonorView is that it's am all-in-one option, out of the box. Everything you might want: forms, payment processor, client records: all in one place already integrated. Cons Unfortunately, because it's out-of-the box and fully integrated, it is not very customizable. At our organization, we needed to try and fit our needs into what DonorView offered -- which didn't really work for us. And the more we used the options to customize, the more expensive the platform got. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mary B. Executive Director Non-Profit Organization Management ### "Makes our theatre much more organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2025 We are able to have registrations, ticketing, donor management and communications in one place, so we can focus on making our programs fund and engaging. Pros It's really easy to find information quickly, which has made our check-in process at performances incredibly smooth. We no longer have long lines or confusion at the door, and our team can focus on making the event a great experience for everyone. Cons Since our data was in different places, it was difficult to get it organized for data conversion. It's not specific to DonorView, but it took us some time to get everything ready. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Director of Development and Finance Non-Profit Organization Management ### "Do Not Buy This." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 20, 2025 Disappointing. I have been using fundraising CRM solutions for more than 25 years. Within months of joining my current nonprofit, it became clear that DonorView was a vastly inferior product and that it offered no cost savings as an offset to the inferior quality. DonorView was agressive, in predatory, in their efforts to enforce their 'no early termination, mandatory 3 year subcription." DonorView is so bad, we are willing to pay the final 3rd year without using the system just to move on to a useful fundraising CRM. Pros It was simple. But that is one of the reasons we hate this software: it is simplistict, clunky, and very limited in function, even basic tasks like queries and segmenting are poorly designed. Cons It is clunky, unsophisticated and clearly not upgraded as competing CRM options have over the past few years. Segmenting, as basic task, is difficult. The user interface is like something created 10 or more years ago. Their subscription model is aggressive, in predatory. DO NOT FALL FOR THEIR BAIT AND SWITCH. After this organization had used the system for a year, within in days of the annual renewal date, notice was delivered by DonorView that they had unilaterally changed their terms to require a 3-year, no early termination allowed, subscription renewal. If you did not accept, the only option was to cancel within the next few days and loose all access to data. Not a friend to nonprofit organizations. DO NOT SUBSCRIBE TO THIS. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reasons for choosing DonorView We abandoned DonorView (paying the predatory 3rd year of a mandatory 3 year subscription) just to get access to a useful CRM option. We left DonorView and switched to NEON. There were two other equally attractive options we also preferred over DonorView. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Emma S. Volunteer Arts and Crafts ### "I can't imagine running our organization without Donorview! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2025 We have had a very positive experience with DonorView. I can't imagine running our organization without it!! Pros As a small organization, we have benefited greatly from having everything in one system. DonorView has allowed us to move registration and ticket sales online--improving the experience of the families we serve. It has also provided better tracking and management of participant and family information--which has alleviated a lot of paperwork for our staff. Our communications have improved by using the email marketing system--and not to mention, the look of our website is much more professional! DonorView is easy to use--both for parents who are signing up for our programs, but also internally for staff and volunteers who work in the system. Cons The system can take some time to get comfortable with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Board Member Non-Profit Organization Management ### "My DonorView Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 5, 2025 Pros what I liked the most about DonorView is that you can handle donations, marketing campaigns and other fundraising in one product Cons the price per month is a little steep for a Non-profit start-up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jan C. Administrator Sports ### "My DonorView " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 February 4, 2025 Pros The capability to have a donor app were you can choose the payment. Capture donor data from gifts to events. Cons Experienced login issues and had to log in twice at times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elise D. Orchestra Manager Music ### "Great support from a great team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 The experience with DonorView has been great. The level of care from the team has been really useful as we navigate all the complexities of what this tool can offer us. Pros One of the most amazing things about DonorView is the level of prompt, useful support that is available. The team is always there to answer questions and help with issues - and that is greatly appreciated, especially when first getting started with the program! Cons The one issue that sometimes comes up is that the pages will take a while to load and sometimes hang altogether. Most of the time the page response is really swift - but occasionally it will get really slow and that can be frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeffrey E M. Philanthropy Diredtor Fund-Raising ### "Magic fundraising platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 2, 2024 It's been A+! I installed this during my busiest time of year and have already started saving time with the mail merge feature and online donation pages. Magic! Pros DonorView is the fundraiser's fundraising platform. 1 spot for events, donations, pledges, etc. It's great! Cons The hardest thing is the training. It's not difficult, but you need to be able to do some self-directed learning or get help 1 on 1. It's intuitive, but takes a minute to understand the terms and vocabulary. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) No integration and really not a very friendly platform. That being said, our salesforce data was super accurate, so the initial data load into donorview was easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Penny A. Deputy Executive Director Non-Profit Organization Management ### "Poor use for auction/event" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2024 Pros The program has many options. It's intriguing to have an all-in-one program for the price. Cons This program is not at all intuitive. Support is awful. We pay for a service plan, call support, and receive an email. It's much more efficient to email, but then the level of support depends on who is answering. We have a three year contract. For two years, we've used the program for our annual fundraiser and auction. For two years, we've had multiple complaints from users, which I've outlined below. When I address them via email to support, I'm told that they will work on providing support but there is nothing they can do to remedy the problem. Overall, the program requires MULTIPLE clicks to complete a task. At least 3, most often 6. Here is the issue from our fundraiser this year, which is similar to last year's event: We needed something to trigger that a recurring payment was entered incorrectly from a donor so we could stop that from happening. We also needed something that would tell the donor that they had set up a recurring payment and it was about to be taken out, so they could fix this before it even happened. Because neither happened, the donation was taken, and the donor was unhappy while we had to refund the donation, which took several days. Related to our event and auction on Sept. 27: Multiple issues logging in to the event module and the auction module. The program would just spin, and then not let donors in. Donors would try to go back into the program once they were in it, only for the program to tell them they didn’t have an account or their account wasn’t verified, but I sat with them to do the verification. This happened to our Treasurer; she’s familiar with how to use technology. She was so frustrated, she decided not to bid on anything. We had 5G internet; this was not an onsite wifi or local Internet problem. Nothing to trigger a donor that they already had an account. People didn’t look at “Constituent.” That’s not language they use. We’ve now spent countless hours to clean up the database because people created up to 7 accounts trying to bid for the auction. I’ll relate this to the above problem that people would reenter information in order to bid. There were no emails to participants and no texting to share that they had been outbid, so people didn’t up their bids. We needed that to happen. People couldn’t complete bids or purchases once begun; the program would kick them out and they would need to sign in again, even if they had been signed in minutes before. Donors would come to us to ask for help, and we couldn’t see any notes or faults on our end as administrators. Some participants received emails that they won when they were outbid in the last minute – there was a lag in the processing time in the program and the email went out. I closed the auction at 8:35 and sent out emails a minute or so later. When donors would choose to Buy It Now, they would try to complete the payment, and it would not show sold until minutes later, or would show as remaining open. We would refresh screens and must complete the transaction for them. There were times where I would try to complete the transaction for them, and it would not complete. The Internet was active and on; this was not a case of poor Internet, once again. Because our donors see Donorview as us, this reflects incredibly poorly on us and the quality of the event, in addition to discouraging bidders from participating. We’ve had multiple complaints about the use of the program, and some saying that we needed to change it if they would participate with us again. Reasons for choosing DonorView A former director chose this product and the three year contract. My understanding was 1. it was a complete product, 2. low cost were the drivers for the decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Danielle B. Evvent Coordinator Non-Profit Organization Management ### "Donor View" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2024 I have had a great experience with donor view especially with their customer service. They have always been very prompt in responding and extremely helpful. Pros The overview of all events summaries and how easy it is to export reporting Cons It doesn't have all of the event planning abilities that I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162375/DonorView/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)