# Netchex Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Netchex Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Netchex Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/162115/Netchex

---

# 

 Netchex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2025

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Netchex

Netchex Overview:

### Key takeaways

Insights from verified Capterra reviews

Netchex helps businesses manage payroll, time tracking, and HR tasks with minimal friction. Our review data indicates it’s most used by administrative and finance teams in service-oriented firms. Reviewers highlight its direct deposit and payroll management tools and responsive customer support. Netchex stands out for its mobile scheduling and built-in learning management. Some users mention extra steps in reporting and timecard edits.

### Our verdict

Our review data highlight that Netchex works well for small teams that want to handle payroll and HR tasks without needing a dedicated specialist. Its tools are easy to learn and cover key functions such as scheduling and employee records. Some setup steps take extra time, but most users find the system reliable and well-supported.

Overall rating

Based on 165 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Netchex

4.5 (165)

VS.

[4.8 (4,265)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (165)

Ease Of Use

4.8 (4,265)

Value For Money

4.5 (140)

Value For Money

4.7 (3,917)

Customer Service

4.6 (149)

Customer Service

4.7 (4,019)

## Netchex alternatives

While Netchex supports payroll and HR tasks with a straightforward interface, teams needing deeper customization or more transparent pricing may want to explore other solutions.

Highest Rated

[4.9 (4,616)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,640)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/162115/Netchex/alternatives/)

## Netchex's interface

Netchex’s interface is often described as easy to navigate for core tasks such as payroll processing and employee updates. Reviewers highlight its clarity and layout, especially for routine workflows. Some mention that deeper configuration options may take time to locate.

1+

Bruno Peláez

Senior Content Analyst

Reviewers say Netchex supports fast payroll runs and clear employee record management. While advanced settings may require extra clicks, the overall experience is consistent and well-suited for daily HR and finance tasks.

Ease of Use

4.4 (165)

4.4

Based on 165 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Netchex simplifies payroll by combining automated wage processing with direct deposit tools that reduce manual steps and payment delays. Together, these features help teams maintain accuracy, save time, and ensure employees are paid reliably.

Features

4.3 (165)

4.3

Based on 165 reviews

The Netchex features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in all reviews.

Direct deposit

4.7 (25)

25 reviewers rated this feature

Enables fast, paperless payments with self-service options for employees and admin controls for updates. Setup is described as simple, and the feature ensures timely payroll delivery.

Payroll management

4.3 (35)

35 reviewers rated this feature

Supports efficient payroll processing with tools for scheduling deductions and reviewing records. While generally smooth, some users mention extra steps that slow down tasks.

Netchex AI

0 reviewers rated this feature

Answers employee questions instantly using AI, reducing wait times and confusion. Staff can get accurate, source-linked responses about payroll, benefits, and HR policies without needing to contact HR directly.

Learning management

0 reviewers rated this feature

Delivers 2,000+ expert-led courses and lets businesses upload custom content. Teams can automate assignments, track completions, and generate audit-ready reports, making compliance and onboarding more efficient.

Performance management

0 reviewers rated this feature

It supports customizable evaluations, peer and manager reviews, and progress tracking. Using a centralized dashboard, admins can assign tasks, set deadlines, and compare results across teams to improve feedback cycles and employee development.

Time + scheduler

0 reviewers rated this feature

Combines time tracking with shift scheduling in one mobile-optimized platform. Admins can build schedules using drag-and-drop tools, set rules, and manage shift swaps, while employees access updates and alerts in real time.

All key features (121)

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

0.00% of 1 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

0% of 0 reviewers...

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

0% of 0 reviewers...

Define levels of authorization for access to specific files or systems

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

0% of 0 reviewers...

Application programming interface that allows for integration with other systems/databases

0% of 0 reviewers...

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

60.00% of 5 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

100.00% of 1 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

0% of 0 reviewers...

Track the attendance of specific individuals or groups

100.00% of 5 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

0% of 0 reviewers...

Researching and validating a person's criminal, educational, job or financial records

0% of 0 reviewers...

Delegate benefits administration to third party vendors

0% of 0 reviewers...

Use a dashboard to view benefits that are selected by employees or offered by employers

0.00% of 2 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

75.00% of 4 reviewers that rated this feature as important or highly important

Facial or other physical recognition to confirm identity

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

100.00% of 1 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

0% of 0 reviewers...

Print paychecks issued to confirm payment of wages or salary

0% of 0 reviewers...

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

0% of 0 reviewers...

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

0.00% of 1 reviewers that rated this feature as important or highly important

Catalog, manage, and develop employee skill sets

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

0% of 0 reviewers...

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Alter the layout and content of reports

0% of 0 reviewers...

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Import and export data to and from software applications

100.00% of 1 reviewers that rated this feature as important or highly important

Determine what amounts employees should contribute towards their benefits from each paycheck

0% of 0 reviewers...

Digitally deposit correct payroll amounts into individual employee's bank accounts

80.77% of 26 reviewers that rated this feature as important or highly important

Enables fast, paperless payments with self-service options for employees and admin controls for updates. Setup is described as simple, and the feature ensures timely payroll delivery.

25 reviewers rated this feature

Set up and manage short and/or long term disability insurance benefits

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

0% of 0 reviewers...

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Digital forms that are shared and accessed online

50.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

0% of 0 reviewers...

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

50.00% of 2 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

64.29% of 14 reviewers that rated this feature as important or highly important

Tools to improve and measure employee satisfaction and involvement

0% of 0 reviewers...

Create and share a new employee handbook with helpful information

0% of 0 reviewers...

Track employee schedules, availability, and performance across projects and tasks

0% of 0 reviewers...

Process of familiarizing new employees with the company, their position, and responsibilities

80.00% of 5 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

83.33% of 12 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

33.33% of 6 reviewers that rated this feature as important or highly important

Track and measure time worked for employees

50.00% of 8 reviewers that rated this feature as important or highly important

Track employee time off under the family and medical leave act (FMLA)

0% of 0 reviewers...

Software that is accessible through the cloud with an active internet connection

0% of 0 reviewers...

Designed for small businesses

0% of 0 reviewers...

Establish measurable goals and objectives and track their progress over a specific period of time

0% of 0 reviewers...

Set up and manage health insurance benefits for employees

50.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

0.00% of 1 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

100.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

0% of 0 reviewers...

Document completed by employee to assist with career and personal development to reach short term and long term goals

0% of 0 reviewers...

Create and track interviews with a reminder system

0% of 0 reviewers...

Create, share, and manage the distribution of job descriptions/duties

0% of 0 reviewers...

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

0% of 0 reviewers...

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

100.00% of 1 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

0% of 0 reviewers...

Facilitate training materials that help employees grow and progress in their positions

0% of 0 reviewers...

Delivers 2,000+ expert-led courses and lets businesses upload custom content. Teams can automate assignments, track completions, and generate audit-ready reports, making compliance and onboarding more efficient.

0 reviewers rated this feature

Manage and track employee attendance

100.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage life insurance benefits for your employees

0% of 0 reviewers...

Communicate using messages within the system

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

85.71% of 7 reviewers that rated this feature as important or highly important

Notifications via mobile devices

0% of 0 reviewers...

Manage and support multiple locations

0% of 0 reviewers...

Pay employees in multiple states with correct tax deduction amounts in each

0% of 0 reviewers...

Answers employee questions instantly using AI, reducing wait times and confusion. Staff can get accurate, source-linked responses about payroll, benefits, and HR policies without needing to contact HR directly.

0 reviewers rated this feature

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

87.50% of 8 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

25.00% of 4 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

88.24% of 17 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and record overtime hours for hourly employees

0.00% of 1 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

75.00% of 36 reviewers that rated this feature as important or highly important

Supports efficient payroll processing with tools for scheduling deductions and reviewing records. While generally smooth, some users mention extra steps that slow down tasks.

35 reviewers rated this feature

Delegate payroll processing to third party vendors

0% of 0 reviewers...

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

70.00% of 20 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

50.00% of 6 reviewers that rated this feature as important or highly important

It supports customizable evaluations, peer and manager reviews, and progress tracking. Using a centralized dashboard, admins can assign tasks, set deadlines, and compare results across teams to improve feedback cycles and employee development.

0 reviewers rated this feature

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0% of 0 reviewers...

Create, fill out, and send performance reviews to individual employees

0% of 0 reviewers...

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

0% of 0 reviewers...

Clock in and out online or with a card

83.33% of 6 reviewers that rated this feature as important or highly important

Receive data and information in real time

0% of 0 reviewers...

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Active reporting of data and metrics

0.00% of 1 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

80.00% of 5 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

87.50% of 8 reviewers that rated this feature as important or highly important

Assign available resources to various projects and tasks

0% of 0 reviewers...

Set up and manage retirement benefits for your employees

0% of 0 reviewers...

Assign and distribute work schedules to individual employees or teams within an organization

0% of 0 reviewers...

Online portal through which end users can access the system, manage tasks, or obtain information

60.00% of 10 reviewers that rated this feature as important or highly important

Facilitate the scheduling and coordination of employee shifts

0% of 0 reviewers...

Schedule shifts via online calendars and available employees

0% of 0 reviewers...

Managing and trading shift details between employees

0% of 0 reviewers...

Track and manage sick leave time

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee skills, competencies, training & qualifications

0% of 0 reviewers...

Integrate with Talent Managment software to better track learners progress and training sessions

0% of 0 reviewers...

Create, manage and track all task activities and progression

0% of 0 reviewers...

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

77.27% of 22 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

69.23% of 13 reviewers that rated this feature as important or highly important

Combines time tracking with shift scheduling in one mobile-optimized platform. Admins can build schedules using drag-and-drop tools, set rules, and manage shift swaps, while employees access updates and alerts in real time.

0 reviewers rated this feature

Track and manage employee time-off, vacation, and sick leave requests

62.50% of 8 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

0% of 0 reviewers...

Measure and track time including hours worked and paid time off (PTO)

33.33% of 3 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

78.95% of 19 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

0.00% of 1 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

58.33% of 12 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

75.00% of 24 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

100.00% of 2 reviewers that rated this feature as important or highly important

SaaS, web-based, online deployment

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Netchex simplifies payroll by combining automated wage processing with direct deposit tools that reduce manual steps and payment delays. Together, these features help teams maintain accuracy, save time, and ensure employees are paid reliably.

Features

4.3 (165)

4.3

Based on 165 reviews

## Pricing

Netchex does not publish standard pricing on its website. Buyers must contact the vendor for a custom quote based on company size and selected features. Compared to the average SMB budget of $14 per user, per month, Netchex’s pricing may vary significantly depending on plan complexity and team needs.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/162115/Netchex/pricing/)

Bruno Peláez

Senior Content Analyst

Netchex’s quote-based pricing model gives SMBs flexibility, but it also means budgeting requires upfront scoping. Teams should factor in feature needs and seat count early.

Value for money

4.5 (140)

4.5

Based on 140 reviews

## Integrations

Netchex connects with a range of payroll, accounting, benefits, and workforce management systems. These integrations help reduce manual entry and improve data accuracy across HR and finance workflows.

Popular integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)[

WorkBright](https://www.capterra.com/p/144809/WorkBright/)[

QCommission](https://www.capterra.com/p/32288/QCommission/)[

Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[

Hireology](https://www.capterra.com/p/224301/Hireology/)[

Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[

Vestwell](https://www.capterra.com/p/189123/Vestwell/)

Bruno Peláez

Senior Content Analyst

Connecting Netchex with accounting, retirement, and workforce tools helps your finance lead close books faster, your HR team reduce admin tasks, and your managers access cleaner data for payroll and compliance decisions.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (149)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (149)

4.6

Based on 149 reviews

## User reviews

Overall rating

4.5

Based on 165 reviews

Filter by rating

5(104)

4(43)

3(11)

2(5)

1(2)

Mentioned topic

Sorted by most recent

YB

Yuri B.

Employee

Hospitality

### "NETCHEX REVIEW"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 16, 2026

Overall it is an OK system not great but will get the job done. Its a cheaper system to so if your looking to save money use this.

Pros

The Pros of Netchex is that you can use this for time keeping and to see how many hours you worked and paystubs.

Cons

The Cons of Netchex is that it feels like an old system. The layout of the system just feels like outdated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Emily S.

Assistant Manager

Farming

### "Assistant manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

My overall experience was great. It was easy to navigate and go through the whole process with out incident

Pros

I like the accuracy and in the payroll and security which helps to ensure the privacy of each employee

Cons

There is nothing that I least liked about this product. It was valuable and informational all around

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Haley B.

x-ray tech

Hospital & Health Care

### "This was so helpful with opening a business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

I loved using this for payroll for St. Tammany hospital. It was easy, affordable, and I had payroll done so fast

Pros

EVERYTHING!!!!! The support when help was needed, clocking in and out, security, and just my employees being at ease

Cons

Maybe the log in could be different. There was nothing bad to say about it. It is the payroll I will be using for all of my life.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Mary E.

Team Lead

Non-Profit Organization Management

### "Maybe for some, but not for us."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

July 24, 2025

Overall, this is not the program I would use for an organization with 24-hr shifts. It is incredibly frustrating, time consuming, and inefficient.

Pros

I am struggling to come up with things that I like. I like that you don't have to log all the way in to clock in/out. I also like that there is a lunch in/out button. I like that it gives you space to put your likes/dislikes/hobbies

Cons

Incredibly slow load times for all pages, often timing out and requiring logging out and back in; issues with time clock-not set up to handle 24 hr shifts-no flexibility in it at all, often created random missing punches when making edits. Issues with pages loading or showing "no employees;" Does not track accrual of PTO. Will show you the number of hours you have but does not have a running list showing when you accrued the hours. Took months to get incorrect PTO numbers corrected for staff and Admin and still having issues with it not being quite right. Many staff have given up and are just going to take the hit. Holiday pay does not show up on time cards at all-dont know why. Does not notify administrative team about time off requests. Struggles with basic functions and often requires closing out the program entirely and starting over. Not user friendly for admin or staff and not at all attractive to look at.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Wanted to move HR paperwork and onboarding paperwork online and to a 3rd party

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Ericka L.

ophthalmic technician

Hospital & Health Care

### "Like the ability to track all time "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2025

Happy with the service and will maybe consider using it again in the future. Right now we are just using another product.

Pros

Easy to use and easy to track employees time. Easy to change any time that was missed or to add PTO hours.

Cons

There is really nothing that was bad about the service. We used it and it was helpful for all of the things we needed it for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kevin H.

Director of Quality

Hospital & Health Care

### "Netchex is an "all-in-one" solutions for HR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

Payroll process are streamlined, editing of time, time approval, are easy. The mobile app is awesome. Employees have a self-service type interface that allows for time-off requests, tax documents, etc.

Pros

Netchex can do pretty much all things HR: from payroll to annual evaluations and tracking of training and education. It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks.

Cons

I don't have any issues/cons with Netchex. The interface is user-friendly, and I really like the mobile app.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

I worked for a different company and used paycom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Callie F.

HR Director

Banking

### "Only use Netchex if all you need is a basic payroll system"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 6, 2025

If you are used to Paycom or are more modern in technology, this system will drive you crazy. This system makes my job harder in every aspect outside of payroll. Everything is the long way around. Let me give you a tiny snip of information to see what I am referring to: all holidays have to be manually added to timecards every time (there is no way to place your holidays in to auto place it for that day based on pay group etc.), no reports that are created can be ran to PDF, and while on reporting, there isn't a feature to search for what you are looking for. You have to click around to find where the item is to add it to your report. There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. I mean, I could go on for hours about how this system has made my life harder. If I could go back to Paycom, I would run not walk.

Pros

\-Payroll is not very complicated. -Customer service is great.

Cons

This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Damian D.

Senior accountant

Accounting

### "Great payroll software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2024

Pros

Fantastic payroll software easy to see reports efficient

Cons

Nothing in particular honestly great software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Patrick H.

Server

Restaurants

### "Netchex review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2024

Overall it was an easy app to use for work.

Pros

Simple to use and easy to navigate through

Cons

Sometimes the app would crash. But not very often.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Holly L.

Business Development Manager

Automotive

### "Simple to keep track of hours worked"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Pros

You are able to see your employees hours to make sure they are not going into overtime.

Cons

Switching from employee to manager can be difficult. I always have to use a new browser to switch over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162115/Netchex/reviews/)

## FAQs

Netchex uses a quote-based pricing model. Costs vary depending on company size, selected modules, and service scope. You’ll need to contact Netchex directly for a personalized quote.

Yes. Netchex provides digital onboarding features that let new hires complete paperwork, enter personal details, and access resources from any device. HR teams can track progress and automate reminders.

Yes. Through the self-service portal, employees can view pay stubs, update direct deposit accounts, and access W-2 forms. This helps reduce admin workload and improve transparency.

Yes. Netchex includes time and attendance tools that track hours worked, missed punches, and PTO. Managers can approve timecards and monitor labor costs in real time.

Netchex provides U.S.-based support with dedicated account managers and APA-certified payroll experts. Users can reach support via phone, chat, or in-platform messaging.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Netchex’s own online content in September 2025, including the product's website and its social media channels.
    

## Related reading

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Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/)

### [7 Top-Rated HR Project Management Software](https://www.capterra.com/resources/project-management-software-for-hr/)

Published October 17, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [5 Top-Rated Talent Management Software for Small Businesses](https://www.capterra.com/resources/top-rated-talent-management-software-for-small-business/)

Published July 10, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/)

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