# Sage Expense Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage Expense Management the right Expense Report solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162066/Fyle/reviews --- Sage Expense Management 4.5 (158) [View alternatives](https://www.capterra.com/p/162066/Fyle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sage Expense Management Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews SL Stefan L Sales ManagerPackage/Freight Delivery, 11 - 50 employeesUsed the software for: 6-12 months. “Reviewers consistently highlight how simple the receipt capture is and how well the system handles credit-card synch and mobile uploads.“ November 11, 2025 AN Allison N Junior AccountantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “The least I like about Fyle is on the 'Admin' side of the product it is hard to figure out how to add a new card into Fyle and I often have to do trial and error.“ April 21, 2025 JC Jordan C Property ManagerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I would love to see the day where I don't even have to touch my expense accounting. When starting on Fyle there was not much of a learning curve, you input the details of the charge, describe what it was for, and upload a receipt.“ April 11, 2025 LH Lisa H Admin AssistantRetail, 201 - 500 employeesUsed the software for: 6-12 months. “That does not seem to be the case and if you ask for something to be modified, they need multiple screenshots before they will take it to their IT.“ September 26, 2024 Zachary T Marketing Communications CoordinatorMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “Much of the automatic functions such as credit card synching work well and are hassle free.“ April 11, 2025 AN Allison N Junior AccountantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “I also have difficulty finding that it actually loaded into the system so I can attach the appropriate employee.“ April 21, 2025 AN Allison N Junior AccountantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “I like most about Fyle is the speedy responses to emails that are sent when we have a problem.“ April 21, 2025 JF Jourdan F City Groups DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Sometimes it misreads receipts and makes a new expense.“ April 11, 2025 ## Showing most helpful reviews Showing 1-25 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zachary T. Marketing Communications Coordinator Mechanical or Industrial Engineering Used the software for: 6-12 months ### "A great solution to expense management" April 11, 2025 5.0 I've used Fyle for about a year now and have been very happy with the ease of use and customization options. Much of the automatic functions such as credit card synching work well and are hassle free. Pros Overall Fyle has a mostly intuitive interface that allows for simple expense management. Cons Sometimes sending receipts via email don't synch well, leading to duplicate entries. Switched from [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/) I do not know why we made the switch. That decision is above me. Review Source VR Verified Reviewer HR Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "GREAT program!!!" January 7, 2026 5.0 Overall it was a great experience. I had to use the work easy. I was very thankful for the program as it helped me get back to what was needed. Pros It was so easy to use, and it helped me with organization my expense report. I was able to keep up with it and turn it in easily and quickly. HELPED Accounting out a lot. The receipt upload was great! Cons Not really anything. I liked that I was able to use the system with little to no help. I was very excited to use it. Switched from [webexpenses](https://www.capterra.com/p/140646/webexpenses/) because the system was not easy to use and it wouldn't help us complete the report. Review Source LH Lisa H. Admin Assistant Retail Used the software for: 6-12 months ### "Good for a while, but then you learn the issues" September 26, 2024 2.0 It was great at first. As we use it and learn the issues, it's extremely frustrating. Pros The collection of most receipts from users and information on the receipts. Cons It is not customizable in all aspects. Credits are removed from Fyle after 15 days. They can be completed, but it deletes them. Other items I've tried to get changed (allowing all users to be listed in drop downs so you can scroll, but not have to search) are not accommodated. The only customizing they allow are the categories that your people can choose for expenses, which is what you'd expect at a minimum for customizing. I was under the impression that Fyle was created by Fyle and they could adapt as needed. That does not seem to be the case and if you ask for something to be modified, they need multiple screenshots before they will take it to their IT. Review Source mS michael S. Opps Manger Consumer Goods Used the software for: 6-12 months ### "Opp Manger" April 11, 2025 5.0 my over all is great it easy it helps to find stuff you looking for Pros I like how easy it is to use and I can use it from my cell phone Cons I cant say their is any thing bad to say about it Switched from [PayTrace](https://www.capterra.com/p/220016/PayTrace/) my boss made the switch in was a company thing Review Source Federico A. CFO Banking Used the software for: 1-2 years ### "Great product for a Small / Medium Business" July 10, 2022 4.0 It was a great experience, as an Expense Report solution they are the best, but if you want to use the solution for another requirements it would not have the capability to do so. Pros Great Expense Report solution, we really loved its capability to be compatible and integrated into Gmail and Outlook. The user interaction is very amiable and easy to use. Capturing receipts and uploading them into the app is very simple and straightforward. Its multi currency feature is very helpful for overseas business travels. Cons Using the tool for management of expenses in the section of approving or rejecting documents do need improvement. Reporting features like visualizing an expense dashboard by category is a big missing. In additional, they do not offer a Free Plan, not a cheap app. Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Sage Expense Management We tested the solution with another two and decided not to keep them even though they are great. Simply the ratio cost / benefit from the other solution was higher. Review Source SL Stefan L. Sales Manager Package/Freight Delivery Used the software for: 6-12 months ### "Great Tool!" November 11, 2025 5.0 Sage Expense Management is a very good fit for a business that needs to get friction out of expense reporting, wants a clean mobile-friendly tool, and wants to improve visibility and control over who claims what and when. Pros Using Sage Expense Management felt like a genuine productivity boost. The mobile app and interface are clean and intuitive — being able to snap a receipt or forward an email and have it turn into an expense entry saved me a lot of fiddling with spreadsheets. Reviewers consistently highlight how simple the receipt capture is and how well the system handles credit-card synch and mobile uploads. Cons For admins the setup and configuration can feel a bit heavy initially — there are many permission settings, workflows and approval layers, and if your business has unusual expense policies the tool may require extra configuration time. Some users report that certain customisations or report-layouts are a bit limited — you may wish you could tweak more. Review Source JC Jordan C. Property Manager Real Estate Used the software for: Less than 6 months ### "Fyle Expense Accounting" April 11, 2025 5.0 Overall I would say its a 9/10, only took one point off there because there is still some manual tasks here. I would love to see the day where I don't even have to touch my expense accounting. When starting on Fyle there was not much of a learning curve, you input the details of the charge, describe what it was for, and upload a receipt. A few months down the road of using it, it is muscle memory now, I know exactly what to input where and I don't give it a second thought. Pros Fyle is very efficient in terms of accounting. We can create rules for common charges to be auto-coded in our system, saving us lots of time on reconciliation. What used to take me hours now takes minutes. Cons Fyle honestly is one of the more efficient and user friendly expense tacking systems I have used. As of yet I don't really have any cons to discuss, but for improvement purposes I would say sometimes when going down the list of my expenses the dates are out of order. I keep my receipts in order by date of expense, usually it does list it in date order, and maybe there is something I'm doing wrong on my end but that is really the only thing I have noticed. Review Source AN Allison N. Junior Accountant Non-Profit Organization Management Used the software for: 6-12 months ### "Junior Accountant/Accounts Payable Receipts" April 21, 2025 5.0 Overall, Fyle has been a wonderful product to our company. It has allowed us to skip certain tedious steps that we used to have to do. Pros I like most about Fyle is the speedy responses to emails that are sent when we have a problem. I also love that the 'spender' part of the product is user friendly and easy to navigate. Cons The least I like about Fyle is on the 'Admin' side of the product it is hard to figure out how to add a new card into Fyle and I often have to do trial and error. I also have difficulty finding that it actually loaded into the system so I can attach the appropriate employee. Review Source SH Susan H. Senior Executive Coordinator Real Estate Used the software for: 6-12 months ### "Easy to use and modern" April 15, 2025 5.0 Seemless way to enter in expenses with lots of options to report. I really like that I can send my receipts through email as I purchase a lot online. Pros Very easy to use. I can do it through text, app, email, or online. As soon as you make a purchase with your credit card, you are able to text a copy of it or upload it directly to the app Cons Sometimes I get a bit confused about how to send an expense report but it is very easy to figure out once I take a minute. Review Source BK Bleu K. Account Manager Wireless Used the software for: Less than 6 months ### "Fyle is great when traveling for work " August 25, 2025 4.0 I have used it a few times when traveling for work and it is very helpful. I like how you can upload a photo of the receipt and it adds it right to the report. Pros Easy to use and the text feature for receipts. when you use your company card it sends you a text right away so that you can upload the receipt Cons filling out all the info for the receipt. most of this information is popultated but you still have to fill out the rest. Review Source MF Matt F. Head of business development Hospitality Used the software for: 6-12 months ### "Great start for a promising service " April 19, 2025 4.0 Satisfied. I think the Pfeil system is a good job of tracking expenses. I think it could do better with waiting till transactions are posted. For example, a business meal that doesn’t include the tip makes it look like two separate transactions once it processes, the expense with the tip included. Pros I love the prompting from the text message system to upload receipts. Cons I think the ability to decipher text message prompting could be better Review Source NM Nicholas M. VP of Finance and Accounting Architecture & Planning Used the software for: 1-2 years ### "FYLE needs to market more to the USA as this software is an amazing value" January 31, 2023 5.0 Love this product and the support we receive. Highly recommend! Pros Easy yet configurable to our unique needs. We have a single employee with multiple reports which is not the norm in the industry. The other big expense systems could not handle this simple requirement. Cons Slight semantic differences between an Indian company vs US norms. Review Source SK Sanjeev K. Head QA Information Technology and Services Used the software for: 1-2 years ### "Its a great tool which makes filing of expense reports really easy." August 2, 2017 4.0 Ease of usage is the most important aspect. Going Paperless. Full record for review anytime in the future. Mobile App Integration. Pros The ease of integration from email to fyle. The plugin is very handy. I also liked the fact that we can club expense reports and make it one final report and submit for approval. The mobile app is also handy to integrate the expense from the photo library. Cons There is no option to easily report rejection of the report. Its cumbersome. a) From the Mobile App as a manager I cannot approve or reject a team members report. I have to login in via the web interface. b) Flagging one expense as invalid or rejected is badly designed. Very Bad user experience and design. The employee has reported 5 expenses and clubbed it under one report. I have to go and reject every expense individually. There should be an option to reject a report fully. Have a button saying Rejected and give a text box to put in comments. Make this button as prominent as the Approve Button. Review Source Tanmay S. Business Consultant Information Technology and Services Used the software for: 6-12 months ### "Simple easy and hassle-free" August 1, 2017 5.0 Easy of "fyleing" reimbursements without forgetting any expense. Pros Very easy to use. Adding expenses, creating reports all of it is simple and straight-forward. The UI is not complicated. Cons The app is a little laggy and sometimes sticks. It mostly happens while taking a photo directly from the app. I have had to close the app and start again. Review Source JMS Jose Mario S. Consult Management Consulting Used the software for: 6-12 months ### "Soo very easy to use !!!!" August 14, 2019 5.0 time gain Pros The introduction of File has been a huge advantage and time optimization for us consultants who work on multiple projects at the same time and still need to launch home expenses one of the projects daily. Cons I haven't had difficulties yet, the software always served me well Review Source Response from Sage August 21, 2019 Thanks, Jose for your feedback. :) SP Sankarasivasubramanian P. Co Founder Human Resources Used the software for: ### "Very rewarding. It is one application that puts a smile whenever I use it." August 2, 2017 5.0 Faster filing of expenses . Pros The chrome extension for the GMail parsing and fyling expenses. As soon as an invoice/receipt comes in mail it can be filed. In the past I have not claimed expenses, because it has become tedious to find out the correct receipt from the correct email, after a few months (I get a lot of emails). With this new extension, I can immediately file the expense, straight out of my email, without doing an expensive context switch. The process of fyling is just single click, where most of the important information is already intelligently extracted by the program. There is very less mental energy required to file expenses (which is what used to delay the activity in the first place in old days). Cons I wish there are easier ways to import employees, re-imburse money to employees, through quickbooks and quickbooks pay. Review Source AB Amit B. Manger Real Estate Used the software for: 6-12 months ### "Need more options on auto fyle" October 2, 2018 4.0 its good, i always suggest my colleagues and friends for fyle. Pros it should show total monthly amount in a window at the time of new entry. Cons distance are not actual, like my work location to my home is 21 km but in fyle it shows 17 km only, which we can not change all the time doing new entry. Review Source FXJ Francis Xavier J. Area Head ( Developer Relations) Real Estate Used the software for: Less than 6 months ### "Easy to Use, and report documentation with Accurate distance calculations. Online file storage. " August 8, 2017 5.0 Pros The software is online and can be accessed from any device , anywhere at my convenience and it's hassle free storage of file with daily entries gives an extra edge. It becomes easy to report, and send attachment without hard copies. Easy to understand and read reports, provide analysis and recollect all that which can be forgotten on a day to day basis. Help to improvise and plan better for a result oriented work plan. Cons When we enter 2 days entries at a time , the total accrued amount is not displayed on screen, have to scroll back to Home page to check the Figures. Review Source VR Verified Reviewer Volunteer Computer Software Used the software for: Less than 6 months ### "It was easy to set up and start using, but there were some usability issues" July 19, 2018 5.0 Pros Ability to file receipts easily, custom fields for reporting, gmail extensions for autofiling Ability to file receipts easily, custom fields for reporting, gmail extensions for autofiling Cons UX issues like merchant name filing. Syncing issues. app needs manual refresh. UX issues like merchant name filing. Syncing issues. app needs manual refresh. Review Source KJ Krunal J. Senior Team Manager Real Estate Used the software for: 6-12 months ### "I am using FYLE for filing of my official local conveyance and mobile bill conveyance,it's awesome " August 1, 2017 5.0 I file my official monthly local conveyance and mobile bill conveyance through this application Pros It's very user friendly application and easy to understand. Since the time I started using it I really never had any problem for tracking my expenses Review Source AJ Abhishek J. CFO Used the software for: Less than 6 months ### "Simply awesome" November 15, 2017 5.0 Pros The simplicity and smart plugins that make the fyling effortless, frictionless and rewarding. The very few initial hiccups were sorted with the responsive support team immediately and we have had no issues from the users, admin or finance team. Everybody loves it. Cons I am also the admin for my company and the UX there is a tad lower (compared to the overall experience). SInce it is less than a year old I am sure that this will change soon. But the pros beat this minor point handsdown and I am totally hooked to this Review Source AK Ashwin K. AVP - Marketing Information Technology and Services Used the software for: 1-2 years ### "Right product, Right time and Right channels :)" August 7, 2017 5.0 Pros \> Integrated with Email > Has mobile app and an option to click photos and submit proofs on the go > Most importantly works like a charm Cons Nothing much to say. Few times auto detection of email invoice doesn't work. Sometimes the image detection doesn't work. However have been consistently getting great support from Fyle team. So no qualms :) Review Source AK Amit K. Finance Controller Real Estate Used the software for: 6-12 months ### "Excellent. I really appreciate the coverage of this product as a user as well as an admin." August 2, 2017 5.0 Time and efforts saved for team. Good control on the data. Analysis and cotrols improved a lot. Pros 1\. Option of App & Web gives freedom and ease 2. Mapping of status of expense on e-mail is super feature. Now I don't miss the claim and also don't get to claim same expense twice. 3. It adopts the real time learning and the team has been doing excellent work by incorporating the feedback immediately. 4. Ease of claims and approvals. Cons Need more learning for team on the reporting side. Review Source JS Jahaber S. Associate- Implementation & Support Computer Software Used the software for: 6-12 months ### "This is a time saver and amazing idea, got a really nice and clean UI." August 3, 2017 4.0 Pros User friendly and clean UI is what I like the most. The best part is the email extension which saves a lot of time! Cons Really didn't find anything yet, I think we can have some more options in Mobile App. If there is anything will let you know. Review Source RS Ruchira S. Investment Associate Used the software for: 1-2 years ### "Fyle has removed all the hassles from expense filing, and really brought down the amount of time." August 2, 2017 5.0 Pros The dashboard allows me to keep a track of all my expenses that have been pending, approved or raised with a query. Paper bills are also easy to log with a simple process of click-and-upload. I've noticed that overtime the system has become more intelligent, it auto populates fields from my email invoices; such that a few seconds is all it takes to file an invoice. Fyle has been a life saver; I am now assured that I do not miss out on any of my expense claims. Cons Nothing comes to mind really, but other gmail plugins sometimes stop working due to the plugin. So I activate the Fyle plugin intermittently. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.