# BHN Rewards Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BHN Rewards the right Employee Recognition solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/reviews --- BHN Rewards 4.8 (57) [View alternatives](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BHN Rewards Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews AM Adrienne M Reliability TechnicianAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “BHN rewards are easy to redeem.“ March 1, 2025 CW Carlton W ManagerPublishing, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I will need to communicate internally that this was not a good choice.“ May 7, 2024 KC Katie C Senior Project ManagerMarket Research, 2 - 10 employeesUsed the software for: More than 2 years. “BHN has changed the way we manage projects for the better.“ June 29, 2023 RP Rindy P VP, Application DevelopmentMarket Research, 501 - 1,000 employeesUsed the software for: 6-12 months. “Custom fields cannot be searched in UI, or added to reports“ April 22, 2022 Daniel C Product Manager Computer Software, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “BHN Rewards helped us send rewards from platforms like Qualtrics , Survey monkey( Survey Platforms) .“ October 22, 2022 KC Katie C Senior Project ManagerMarket Research, 2 - 10 employeesUsed the software for: More than 2 years. “We'll never go back to delivering rewards that way.“ June 29, 2023 KM Kyle M Research AssociateResearch, 2 - 10 employeesUsed the software for: More than 2 years. “The reporting functions have made out work much faster and easier.“ June 7, 2023 JC John C Director of Business DevelopmentMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “You get random incoherent emails requesting you to fill out forms like credit card authorizations that aren't provided. “ May 22, 2020 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mary C. Director, Market Research Non-Profit Organization Management Used the software for: 1-2 years ### "You get what you pay for ..." November 13, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] is my account manager and I could not ask for a better vendor partner. He is quick to answer my questions and isn't afraid to let me know when it might take a beat as he has to track my answer down. I never have to ask for a meeting as he proactively reaches out to me several times a year. If I have an issue, it is handled quickly. Pros The software is fairly easy to use. Our company makes things a little more difficult because of how we pay invoices, but I do not have to be concerned about respondents actually getting what they are promised. It is nice that unclaimed gifts come back into my account. Cons Campaigns aren't immediate. So if you get projects on short notice, then you will have anxiety as you wait for it to process in the system. It has never taken longer than a day. Reason for choosing BHN Rewards \[SENSITIVE CONTENT HIDDEN\], and the fact that the integration with Qualtrics saves me a ton of time and the user experience for our respondents is better with Rybbon than with Tremendous. Switched from [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) While Tremendous is "cheaper" as you don't pay a fee for each reward, unclaimed rewards are not returned to you. Tremendous also does not allow for an automated process, so you have to actually physically send the emails. They said they had an integration with Qualtrics but I couldn't get it to work and they were not helpful. Review Source BS Ben S. Digital Marketing Manager Biotechnology Used the software for: 6-12 months ### "Lifesaver" January 14, 2020 5.0 We use Rybbon daily to send users gift cards after they complete our training module. This platform has saved me hours each month. Pros Before Rybbon, we used to send out our gift cards manually to users. That consumed hours of my time per month. Now we have all of our gift card campaigns set up as a workflow in Hubspot and at the end of the workflow the user gets placed into the Rybbon gift card distribution. I then log in to my portal and can approve/disapprove gift cards to users. They have a great reporting feature too that helps with tracking of gift card payments. Best feature yet -- You get a 100% refund on unused gift cards after a specific number of days! Cons Fraud detection is not available. We have a lot of users who attempt to try getting multiple gift cards. I'm able to toss out any duplicate entries in Hubspot by not allowing the same email to enter twice, but there are people who use multiple email addresses. There needs to be a way to determine if a user is likely to be a duplicate (same name + address + similar email address). Alternatives considered [Sendoso](https://www.capterra.com/p/160537/Sendoso/) Reason for choosing BHN Rewards Rybbon (while still expensive in my opinion) was better priced than Sendoso. Sendoso was way more than we were looking for and we liked how simple Rybbon was. The fact that we get a 100% refund on unused gift cards sealed the deal. The program pretty much pays for itself when you consider you get to reclaim all unused gift cards after 60 days. Review Source DP Dennis P. Professor Financial Services Used the software for: Less than 6 months ### "Terrible Experience " July 10, 2024 1.0 Pros Nothing. I spent hours trying to use cards and did not work Cons The worst experience I have had. Tried using at Panera and Cracker Barrel and did not work Review Source RD Robin D. HR Coordinator Cosmetics Used the software for: 1-2 years ### "It's a life changer!" March 8, 2021 5.0 Great product and great customer service. Pros Easy to use and available in many countries. Cons Once in a while it flags an email recipient email address as invalid when it's actually a valid email. But I can get this resolved by either deleting and trying again or contacting customer service. Alternatives considered [Guusto](https://www.capterra.com/p/186209/Guusto/) Reason for choosing BHN Rewards Rybbon is easier to use and better suited for our company needs. Review Source AM Adrienne M. Reliability Technician Automotive Used the software for: 2+ years ### "BHN Rewards are endless" March 1, 2025 5.0 Wonderful. Seriously no negative experiences. They're one of the better companies to deal with. Its unusal these days to see a company that has good customer service and a product that works, but both....astounding. Pros BHN rewards are easy to redeem. I fill out surveys all the time and they use BHN rewards. The ease of just selecting what rewards I would like, and getting it instantly,makes the whole process less complicated. Cons I genuinely dont think there is anything i dont like. Im quick to call out a company on something they could imporove on. But when Ive had problems in the past, their customer servide is excellent. Their rewards selection process is easy. Ive always found a reward for a company I've wanted, so the selection is great. Review Source Archna S. Special Correspondent Media Production Used the software for: 1-2 years ### "The most suitable way of rewarding our Customers and Users for their loyalty and efforts." March 31, 2021 5.0 We are using Rybbon with SurveyMonkey to reward the participants of our surveys for their valuable insights and feedbacks. Integration of Rybbon with SurveyMonkey was so easy and useful. Rewarding the survey takers motivates them that their opinions are being valued. We are truly happy with Rybbon and it's services. We also reward our loyal customers and users with the help of Rybbon. Pros Rybbon can be integrated with many platforms including SurveyMonkey which helps us a lot in keeping our workflow fast and convenient. Rybbon has various gift cards to choose from, it has almost all the gift cards from popular brands to gift to our users. Rybbon has really nice and clean user interface which makes the work simple and interesting. Rybbon supports gift cards for almost all the popular countries. The gift cards given by Rybbon are sent immediately right to the recipient's email inbox. Cons Rybbon is way more costlier when compared to other incentive programs. Also, our customers were complaining that the Visa Gift Cards they received from Rybbon weren't easy to be redeemed. Except these two, we never faced any major issue with Rybbon. Review Source Abby M. Research Support Assistant Research Used the software for: 1-2 years ### "Highly Recommend Rybbon" February 10, 2021 5.0 Pros Rybbon is user friendly and an easy way to compensate research participants. The Rybbon Care team is very knowledgeable and great to work with. Cons There are no cons about using this software. Review Source Thom D. Board of Directors and Management Committee Non-Profit Organization Management Used the software for: 6-12 months ### "Rybbon is easy to use and Support is the Best ever!" February 8, 2019 5.0 I an doing a research study and offering an incentive to those who complete my survey. Rybbon.net is the easiest and most professional way to offer incentives. They handle the complete fulfillment with no risk. You don't pay for gifts not claimed! I love Rybbon.net! Pros Very easy to set up and use. Very customized experience for those receiving rewards. Support is EXCELLENT! The best support I have ever experienced. Cons There is nothing I liked least! I have been thrilled with this tool. Review Source Ciara R. Customer Marketing Campaign Manager Information Technology and Services Used the software for: 6-12 months ### "Great tool for rewarding customers" February 9, 2022 5.0 A simple helpful tool! Pros It is easy to use and there are plenty of global options which is critical when doing gift card sends to a list of customers in different parts of the world. They can simply choose their own reward in their local currency. Cons I don't think there is an integration with Salesforce, which would be helpful to keep track of direct mail campaigns rather than doing manual uploads after the fact. Review Source Ron S. President Market Research Used the software for: Less than 6 months ### "Simple, inexpensive option for market research incentives" May 9, 2018 5.0 Pros I keep waiting for the "catch," but haven't found one yet. Simple to set up, very inexpensive, customer service has been attentive, and lots of options for digital market research incentives. Superior to other methods I've investigated. I've already recommended this to a couple of vendors. Cons There really isn't anything. Like any new program, there was a bit of a learning curve and things weren't always intuitive, but it's simple enough that it didn't take long to figure out what I was doing. Review Source CH Charlie H. Graduate Student Higher Education Used the software for: 6-12 months ### "Simple, Effective Solution for Rewarding Study Participants" July 23, 2019 5.0 Pros Flexible set up to accommodate both having a list of potential reward recipients and starting from scratch. Easy to track and reward recipients. Automatic refunds are a pleasant surprise. Especially appreciate that Ribbon flags email addresses that have been previously submitted. Cons I experienced a glitch around people trying to complete our survey a second time and get paid again - it appeared that they were being automatically approved and receiving gift codes. I spoke with customer service and they informed me that what I was seeing hadn't actually taken place. So hopefully that's cleared up. Review Source RP Rindy P. VP, Application Development Market Research Used the software for: 6-12 months ### "Great service" April 22, 2022 5.0 Very good experience Pros Customer support team is responsive. API is very useful. Cons Custom fields cannot be searched in UI, or added to reports Review Source AK Anita K. Senior Statistical Analyst Non-Profit Organization Management Used the software for: 6-12 months ### "Saves us a lot of trouble1" September 3, 2021 5.0 Our respondents love it. They like being able to choose their rewards and we like being able to provide a reward quickly and easily. Pros Rybbon is very user-friendly. We can customize everything to our specific needs and our survey respondents really enjoy the variety of rewards available to them. All we have to do is add a small piece of code to our survey software (Voxco) to give respondents their reward. We're also planning on using the points system to pay our fieldworkers for collecting surveys. Cons Not exactly a flaw with Rybbon but the most difficult part of the process was to get permission to use the prepaid VISA gift cards in Canada. The Americans wanted some forms filled out to ensure we weren't going to be using the cards to launder money. A bit annoying given the work we do but I suppose it is a necessary evil. Review Source CT Charnette T. Administrator Insurance Used the software for: 1-2 years ### "Convenient Incentive Platform" February 2, 2022 5.0 Pros Rybbon offers a catalog of various reward incentives that are easy to deliver to recipients. The platform is rather easy to navigate - allowing you to track accepted rewards and rescind offers if necessary. Cons The payment options are a bit outdated but the software itself is user-friendly. Review Source RP Rachel P. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Convenient, Time-Saving and Excellent Value" September 3, 2020 5.0 We wanted to thank clients in over 60 countries. Rybbon had the answer. We don't have to worry about shipping costs. Digital rewards are so convenient. I love using Rybbon because it's easy, quick and user-friendly. Pros Rybbon makes my life so easy! We use their software to thank our clients for giving us referrals. All I need is the client's email address and about two clicks and their gift is on the way to them. What's more, Rybbon works internationally. I don't have to spend time figuring out what to do for clients in other countries, Rybbon has already thought of everything. It's so convenient and easy to use. Cons Really I can't think of anything I would change about Rybbon's service. It works for single orders or bulk orders and it works all over the world. Review Source EG Eliana G. Project Associate Used the software for: Less than 6 months ### "Rybbon was easy to use and saved us a ton of time! " September 5, 2017 5.0 Pros Rybbon helped us disburse survey incentives with ease. They were incredibly responsive and helpful, responding to any questions within minutes. Their site is easy to use. Rybbon is a huge time-saver for anyone looking to quickly send out gift cards to survey respondents! Cons The search function could be improved so that you can easily see duplicate email addresses across campaigns. Review Source FG Francesca G. Used the software for: ### "Rybbon fills a niche in my marketing" April 20, 2017 5.0 Sending gift cards is an integral part of our marketing strategy but it can be so difficult and cumbersome. Rybbon allows us to know the fee upfront, customize our campaigns and deliver gift cards electronically with ease. We always know who has claimed and never waste money on return to sender physical cards or unclaimed gifts. We now do all of our gift cards through Rybbon! Review Source AK Ashley K. Director Research Used the software for: Less than 6 months ### "Great product for survey research!" February 22, 2017 5.0 This product has been invaluable to our survey research operations. It is user-friendly, efficient, and produces great, high quality data on the backend for every single transaction and campaign. It is exactly the kind of tool we need to pay out respondent incentives. So pleased with the product and the continuously new features. Pros The amount of data that can be exported Cons The inability to use some of the gift cards at physical locations Review Source JD Julie D. Sales Health, Wellness and Fitness Used the software for: I used a free trial ### "Virtual Visas" April 7, 2019 5.0 Very good. Pros Easy to use with knowledgeable retailer. Cons Vendor unfamiliar and caused confusion. Second vendor had no problem . Review Source CW Carlton W. Manager Publishing Used the software for: Less than 6 months ### "Poor Customer Service" May 7, 2024 1.0 I would not recommend using the platform. However, someone from my company referred us to it. I will need to communicate internally that this was not a good choice. Very poor professionalism so far. Pros They take your money quickly. It's seemed easy enough for them to take our money. Cons Terrible Customer Support. Paid for a subscription in January 24, it's now May 24 and we haven't moved past the onboarding process. Account rep switched 3 times, without notice and the most recent on is 3 hours behind my team's working hours. Reason for choosing BHN Rewards I would not recommend using the platform. However, someone from my company referred us to it. I will need to communicate internally that this was not a good choice. Very poor professionalism so far. Review Source KC Katie C. Senior Project Manager Market Research Used the software for: 2+ years ### "An essential timesaver for our project management workflow" June 29, 2023 5.0 BHN has changed the way we manage projects for the better. The time savings versus setting up rewards in-house, sending and resending emails can't even be measured! We'll never go back to delivering rewards that way. Pros BHN easily integrates with our survey platform (Voxco) using one simple redirect link. Campaign set-up is simple and intuitive. Able to offer a greater selection of rewards, especially to OUS respondents. Respondents are redirected to rewards site instantly and automatically. Cons The only feature I'd like to have available is the ability to increase incentives as campaigns proceed (for instances where the reward offer has been increased to speed up response rates or to complete a difficult audience segment). Review Source KM Kyle M. Research Associate Research Used the software for: 2+ years ### "BHN makes paying incentives quick and easy" June 7, 2023 5.0 The experience has been great. \[sensitive content hidden\] our support/contact person is quick to respond and has helped us work through a number of unique issues that our type of work encounters. Pros We are able to send out batches of gift cards quickly and efficiently. It also allows us to track the status of the cards, from sent, to delivered, to opened, to claimed. The reporting functions have made out work much faster and easier. Cons N/A we are happy with all of the services and products offered by BHN. Review Source VR Verified Reviewer Product Manager Computer Software Used the software for: 6-12 months ### "Empowers B2B platforms to send rewards" October 22, 2022 5.0 The platform is very easy to setup with minimal help from support teams / help documents . BHN rewards blends beautifully into workflows or use cases inside global B2B platforms which made life of all user easy Pros BHN Rewards helped us send rewards from platforms like Qualtrics , Survey monkey( Survey Platforms) . Microsoft Teams for Employee rewards. This power of integration made everyone's life easy, by empowering users to send reward from the day to day platforms they use Cons Nothing major, would love to see more integration and enhancements in Point based rewarding , also looking forward for more integration in Salesforce, zoom, slack Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[Giftbit](https://www.capterra.com/p/173343/Giftbit/) Reason for choosing BHN Rewards Ease of use and ROI Review Source VR Verified Reviewer Director of Project Support and Analytics Market Research Used the software for: 6-12 months ### "Rybbon for Online Payment to Research Participants" April 15, 2021 5.0 Our experience with Rybbon is leaps and bounds above our previous payments vendor. They are safe, easy, and give variety to our participants. Pros Rybbon is extremely easy to use to send payments of various types to our research participants in a quick and safe manner. Reporting is user-friendly but also extensive, allowing transparency to our accounting team and our clients. Cons I don't have any issues with this software. Review Source JV Jose V. Director of IT Used the software for: 6-12 months ### "Easy rewarding system to set up with Survey Monkey" March 20, 2018 4.0 Very easy way to reward survey takes through Survey Monkey. We were able to award Visas and Amazon digital gift cards without much effort. Pros We came across a required project which included surveying a large group of alumni. Rybbon made it possible to attain a higher rate of survey responses due to their easy to integrate rewarding system. We set up our survey as usual within Survey Monkey and tied the collector to Rybbon. Upon survey completions, digital gift card rewards were sent survey takers automatically. This took the manual/guess work out of the whole project. Rybbon also provided a simple yet detailed interface that allowed us to keep track of how many rewards had been issued. For any rewards that were not claimed, we simply asked for a refund. Cons The cost seems a little high as a digital platform. However, it did its job. We like to see a more automated way to attain your refund through the web. At the time, a phone call was required to process more of a manual refund than an electronic one such as a return to credit card. Review Source Similar Products Featured